Kyoto Granbell Hotel
Kyoto Granbell Hotel
Kyoto Granbell Hotel
Kyoto Granbell Hotel
Kyoto Granbell Hotel
Kyoto Granbell Hotel
Kyoto Granbell Hotel
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9.0

Exceptional
/10
(1,352 reviews)See what guests said
Highly rated by guests – 93% would recommend
Housekeeping44
Breakfast28
Shops4
See map

9.4

Exceptional

Location rating score

Exceptional location - 160 meters from city center
Popular neighborhood
Popular landmarks
Nishiki Market Shopping District 980 m
Kiyomizu-dera Temple 1.4 km
Sanjusangendo Temple 1.6 km
Nijō Castle 2.4 km
Ginkakuji Temple 3.5 km
Fushimi Inari-taisha Shrine 4.0 km
Kinkakuji Temple 5.7 km
Arashiyama Monkey Park 9.1 km
Nearby landmarks
Gion Ajiko 90 m
Minami-za Theatres 100 m
Kyo Gion Fujiwara 110 m
Shoden Eigen-in 110 m
Doroboya Noren 110 m
Uno Shoten 110 m
Nakai Hakkindo 110 m
Maisendo, Gion 130 m
Daiunin Temple 130 m
Jyoko-in Monthly Contract Car Park 130 m
Free Wi-Fi

Kyoto Granbell Hotel

27 Yamatocho, Higashiyama, Gion, Kyoto, Japan, 605-0802 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Nishiki Market Shopping District
Within 980 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 150 meters to public transportation

  • Located in heart of Kyoto

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Kyoto every 1 minutes on Agoda.com
Value for money8.5
Location rating9.4
Nearest airportOsaka International Airport (ITM)
Distance to airport38.9 km

Rooms available at Kyoto Granbell Hotel

Japanese Twin Bed Room Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Japanese double room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Moderate Twin Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Twin Room with Tatami Floor
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Accessible Twin Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
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Premier Double - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 2 single beds
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Twin Room - Disability Access
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Premium Japanese Style Room - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Double Room with Tatami Floor
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Kyoto Granbell Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kyoto Granbell Hotel?

If you're looking for an easy way to get around Kyoto with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Kyoto Granbell Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Kyoto Granbell Hotel. Western breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 1978 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Kyoto Granbell Hotel?

Kyoto Granbell Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Kyoto Granbell Hotel?

Kyoto Granbell Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What popular shopping places are close to Kyoto Granbell Hotel?

Located in the Gion area, Kyoto Granbell Hotel is close to great shopping choices like Gion Ajiko, Kyo Gion Fujiwara and Uno Shoten.

What popular natural sightseeing spots are close to Kyoto Granbell Hotel?

Kyoto Granbell Hotel is located within Gion, which makes it conveniently close to natural sights including Kamo River Promenade and Konchi-in.

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Explore the neighborhood

What people love about Kyoto Granbell Hotel

  • 10.0

    Exceptional
    Staff 

    "Staff are very helpful and the location is perfect."

    Julia

    |

    February 12, 2020

  • 9.6

    Exceptional

    "The desk was very helpful, booked dinner for us."

    Shir-Hwa

    |

    September 20, 2018

  • 9.6

    Exceptional

    "Check out time of 12pm also very convenient."

    Shir-Hwa

    |

    September 20, 2018

Property ranking|Compared to 2,311 Kyoto properties
See all rankings
Location score
9.4/10
Cleanliness score
9.4/10
Cheapest price score
Service score
9/10
Better than
97
%
of Kyoto properties
Better than
94
%
of Kyoto properties
Better than
93
%
of Kyoto properties
Better than
88
%
of Kyoto properties
Overall rating:

9.0

Exceptional
1,352 reviews
Cleanliness
9.4
Facilities
8.8
Location
9.4
Read all reviews >
What travelers say they love:
Beautiful Hotel tranquilly set in the middle of Gion.
Stuart from Australia
Couple
More about Kyoto Granbell Hotel

More about Kyoto Granbell Hotel

Well-placed in the restaurants, sightseeing, culture area of Kyoto city, Kyoto Granbell Hotel provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Kyoto hotel. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, laundromat, facilities for disabled guests, Wi-Fi in public areas, restaurant.

105 rooms spread over 4 floors provide a warm and pleasant home away from home. Modern comforts such as towels, toiletries, hair dryer can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Kyoto Granbell Hotel is an excellent choice for your stay in Kyoto.

Show less
Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Breakfast

35 mentions

Housekeeping

24 mentions

Food & Dining

5 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Game room
  • Garden
  • Hot tub
  • Massage
  • Steamroom
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Clothes rack
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Internet access – wireless
  • Mirror
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers
  • Streaming service like Netflix
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

レストラン「TAKEDOKORO 竹処」Restaurant Takedokoro

  • Cuisine: American, Japanese
  • Menu: A-la-carte

バー「KONJIKI 金色」Bar Konjiki

  • Menu: Buffet
Location
27 Yamatocho, Higashiyama, Gion, Kyoto, Japan, 605-0802
Exceptional
Location

9.4

Airports

  • Osaka International Airport (ITM)
    38.9 km 52 min drive
  • Kobe Airport (UKB)
    64.2 km 1.4 hour drive

Public transportation

  • Gion Shijo Subway Station
    150 m 3 min walk
  • Kawaramachi Subway Station
    380 m

Hospital or clinic

  • TSURUHA DRUG
    370 m

Shopping

  • Kyoto Station Building
    2.3 km

Convenience store

  • Family Mart
    170 m 1 min drive

Cash withdrawal

  • ATM
    200 m 1 min drive
What's nearby

Popular landmarks

  • Nishiki Market Shopping District
    980 m
  • Kiyomizu-dera Temple
    1.4 km
  • Sanjusangendo Temple
    1.6 km
  • Nijō Castle
    2.4 km
  • Ginkakuji Temple
    3.5 km
  • Fushimi Inari-taisha Shrine
    4.0 km
  • Kinkakuji Temple
    5.7 km
  • Arashiyama Monkey Park
    9.1 km

Nearby landmarks

  • Gion Ajiko
    90 m
  • Minami-za Theatres
    100 m
  • Kyo Gion Fujiwara
    110 m
  • Shoden Eigen-in
    110 m
  • Doroboya Noren
    110 m
  • Uno Shoten
    110 m
  • Nakai Hakkindo
    110 m
  • Maisendo, Gion
    130 m
  • Daiunin Temple
    130 m
  • Jyoko-in Monthly Contract Car Park
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)1978 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 105
  • Room voltage100

Reviews of Kyoto Granbell Hotel from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.4
Facilities8.8
Location9.4
Service9.0
Value for money8.5
High score for Kyoto
Rating
9+ Exceptional (333)
8-9 Excellent (70)
7-8 Very Good (62)
6-7 Good (17)
<6 Below Expectation (26)
Time of the year
Mar - May (122)
Jun - Aug (112)
Sep - Nov (119)
Dec - Feb (155)
Don't miss out!Users are booking a place in Kyoto every 1 minutes on Agoda.com
All guests (1,352)
All room types
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Show reviews that mention 

Showing 508 verified guest comments
12345
10.0
Exceptional
Jessica from Australia
Couple
Premier King Bedroom Non-Smoking
Stayed 2 nights in March 2020

BEST HOTEL STAY in Japan”

I've traveled all over Japan during my 2 week holiday, from tip to toe and Kyoto Granbell Hotel was the best stay, make sure you have the address written down in case you need to show a taxi driver as they will think its Granvia not Granbell, so I had to keep showing people where the address is. It has a beautiful and modern onsen, dark and calm, the breakfast buffet was delicious and catered to both japanese and western giving us an insight of what the actual japanese breakfast is like, the room was clean, the staff super friendly. I would definitely come here again, later on in our journey we had another hotel stay which ended up being shabby looking so we left and went to find another Granbell in that area, Granbell Shinjuku in Tokyo this place was also very friendly and accommodating and clean. Granbell is definitely a good company to stay with, on my next trip i'm going to book with Granbell for most of my stays in different citys.

Reviewed April 06, 2020

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10.0
Exceptional
Emma from United States
Couple
Premier Double - Non-Smoking
Stayed 4 nights in December 2017

Best Location to Stay in Kyoto!”

I loved this hotel -- the room is pretty small, but I don't even think that is worth complaining about since all hotels in Japan have small rooms. I stayed in three hotels while in Japan, and this one had the most spacious and comfortable bed out of them all. I had a king-sized bed in my room. The hotel itself is really cool -- I loved the decor and the very modern, relaxed vibe. The public onsen in the basement was really nice, especially during the winter and after a long day of walking. We paid for the breakfast which is definitely worth it. The food was great -- a mixture of traditional Japanese foods with some more typical "hotel" breakfast-type food. It was just really nice to wake up and be able to not worry about where to find breakfast in the morning. Location was also super ideal for a tourist. I LOVE the neighborhood ! The staff were super nice and polite -- always accomodating and helpful. If I stay in Kyoto again, I would definitely book the Kyoto Granbell Hotel!

Reviewed January 19, 2018

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Thank you very much for all of your kind words regarding to your stay with us. It is our pleasure to hear that you enjoyed your stay and had a relaxing time. Our staff members are trying to provide personalized customer service every single day. Our restaurant staff is really glad to hear that you liked Kyoto traditional style called 'Obanzai'. We change the menu every season and events, so we hope that you can try new meal for your next trip. We sincerely hope to have another opportunity to welcome you again in the future. Respectfully yours, Guest Relations.

Responded January 28, 2018
Kyoto Granbell Hotel
10.0
Exceptional
Lau from Malaysia
Group
Moderate Twin Non-Smoking
Stayed 2 nights in January 2019

Hip modern hotel with Japanese aesthetic ”

I have to commend hotel reception Ms Miyu Yakabe for helping us with our lost baggage and redirecting it to our last stop in Osaka on checking in to Kyoto Granbell. Thank you, Miyu! The hotel arranged a Maiko show in the hotel lobby. It was a special event. We absolutely loved it! The dance and interaction during the show by Maiko Fukunae san was most enlightening and interesting. Do get tickets to this show. Fantastic location to access Gion and train stations to other places. The buses in Kyoto are so convenient and quite easy to use. Bus stops are very near hotel. You can take Raku buses 100, 101 and 102 for sight seeing. We took a normal bus as we did not have much time. We stayed in twin rooms, even though small, were very comfortable with Handy mobile phones you can use outside hotel. Good coffee in the lobby for the guest and it’s complimentary. The public bath on B1 is great. Try it. The lobby setup is very cool and inviting. Long couches and a long table to sit. Great hotel !

Reviewed January 13, 2019

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10.0
Exceptional
Christina from Singapore
Couple
Premier Double - Non-Smoking
Stayed 3 nights in February 2020

Perfect Place to stay in Kyoto!”

Cannot recommend this hotel more. I don't usually write reviews but felt Granbell deserved one. Its a perfect location in Gion (which is really the most beautiful part of Kyoto with the cobbled streets and Geishas walking by you if you are lucky enough on an evening!) with great restaurants and station round the corner. As an interior design wise feel they have done it beautifully, with a Japanese modern, eclectic mix. Also nice to have the 'public bath pool' downstairs after a long day. Staff also very helpful with us for items we forget which they have kindly posted. Only down side would say is the coffee from the coffee machine, but this is complimentary so really cant complain! Recommend to ALL friends to stay here when in Kyoto

Reviewed March 18, 2020

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10.0
Exceptional
Giselle
Couple
Premier Double - Non-Smoking
Stayed 2 nights in December 2019

EXCELLENT LOCATION AND BREATHTAKING FACILITIES!”

You CANNOT beat the location of the Granbell Hotel in the Gion District!! We walked EVERYWHERE we needed to during our 2-night stay in Kyoto! The facilities were just beautiful and the rooms were stunning/chock full of amenities and upscale touches.....please be sure to enjoy the private bath/onsen during your stay here. Would highly recommend this hotel to any family/friends visiting Kyoto!

Reviewed December 13, 2019

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10.0
Exceptional
Monica from United States
Couple
Premier Double - Non-Smoking
Stayed 1 night in November 2018

Lovely Hotel Nestled in the Heart of Kyoto”

Kyoto Granbell is a lovely hotel located on a small side street in the heart of the Gion district. It is steps away from both intimate restaurants, as well as the hustle and bustle of the main Shijo Avenue. The hotel hosted a Maiko Show during our stay and it was a wonderful experience. The common areas have a sophisticated decor, the rooms are well appointed and clean, and the staff is friendly and very helpful. I would not hesitate to stay here on my next trip to Kyoto!

Reviewed November 29, 2018

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10.0
Exceptional
Bryndan from United States
Solo traveler
Premier Double - Non-Smoking
Stayed 2 nights in October 2017

Best place I have ever stayed”

Where to begin with the Kyoto Granbell, I don't even know! This place was beyond expectations, and the staff was absolutely amazing. They were some of the most helpful and kindest people I have ever met, and definitely went above and beyond expectation. The place itself is beautiful and so clean you could eat off the floor. The breakfast buffet was super delicious (especially the curry!) and the onsen was so relaxing. To give you some more details about my personal experience, when I first arrived I had just gotten stuck in a typhoon, sprained my ankle, and broke my glasses. Needless to say I wasn't feeling all that great, so when I took a taxi to the hotel from Kyoto station, of course I forgot it in the taxi. When I realized, I went to the front desk in a panic, and the lady at the front (who spoke amazing English) was more than willing to help me. I wish I had gotten her name - but she called all the taxi companies and while she did that another lady (Hiroko) took me to the police station to file a report. Not only did she walk me there, but she translated my situation and information to the police, and the police were super helpful too! They gave me a case number, took down my information, and all of the details about my phone. When we got back, the first lady, Hiroko, and another gentleman (Yota) gave me information on a couple nearby internet cafes to access the internet so I could contact Verizon and a couple friends since I assumed I would never get my phone back. They even let me use the phone at the front desk to make an international call to my mom, just so she knew what was going on in case I couldn't contact her or anyone else until I got back. After leaving and searching for the internet cafes and walking around downtown Kyoto for a while, I got back and low and behold Yota was super happy in reporting that the taxi driver came back later that evening with my phone safe and sound. Only in Japan would this ever happen - and I can't begin to explai

Reviewed November 10, 2017

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10.0
Exceptional
Rosalynn from Canada
Couple
Premier Double - Non-Smoking
Stayed 3 nights in October 2017

The best hotel experience on my trip”

My boyfriend and I stayed at 4 different hotels in Japan this trip, and Kyoto Granbell was hands down the best hotel we've stayed at. It was brand new and located right in the middle of a very convenient area which was bustling with night life. Train stations were only 5 minutes away and we were surrounded by delicious restaurants. The hotel staff were extremely polite and helpful. The rooms were very clean and spacious. Their public bath is very comfortable and new and their breakfast buffet had an array of local ingredients and also western breakfast, and everything tasted amazing. Would highly recommend to anyone visiting Kyoto. Great value for the services they offer.

Reviewed November 02, 2017

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Thank you very much for staying with us. We are very happy to hear that you had a good time in our hotel. Your review encourage us to improve higher quality of our service and hospitality. Our hotel is located in the center of Gion. Also, our breakfast has traditional meal in Kyoto, so you can enjoy the different Kyoto style in your next trip. We look forward to seeing you in the future. Again, thank you very much for taking your time for this review. Sincerely yours, Receptionist : Chiaki Ishiwata

Responded December 26, 2017
Kyoto Granbell Hotel
8.8
Excellent
Michelle from Philippines
Couple
Moderate Twin Non-Smoking
Stayed 1 night in January 2020

Closest to the Gion District, great hotel space”

I love the Gion District and Kyoto, and I wanted to spot some geishas or maikos around the area. The Kyoto Granbell is the perfect place to stay as it is closest to the Gion Corner. The hotel is very posh and sophisticated. The room is very spacious, not at all like the ones in Tokyo/Osaka. The window view overlooking the Gion District is unforgettable.

Reviewed January 20, 2020

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8.0
Excellent
Tengis from Mongolia
Family with young children
Premier Double - Non-Smoking
Stayed 2 nights in October 2017

Tasteful but tiny!”

The Kyoto Granbell Hotel is brand spanking new having opened in July 2017. Albeit the recent opening, the service seems to have smoothened and the staff were brilliant. We were conscious Japanese hotel rooms would be 'smaller' in size than what we would normally get, say, in the US. With that in mind, we had booked one of their bigger room offerings, the Premier Double, which turned out to be smaller than we imagined. To make up for this small room size was the large bed (the comfiest we've slept in!) and the zen minimalistic design of the hotel. Every aspect of the hotel was well designed with great taste. The public bath offered in the ground floor of the hotel was a great facility to relax at the end of a busy day touring Kyoto's wonders. The area where the hotel is located, Gion, is steps away from the wonderful historic Kyoto districts where, if you walk down the narrow streets, may potentially run into geishas and whatnot.

Reviewed November 04, 2017

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10.0
Exceptional
Stephen from United States
Couple
Moderate Twin Non-Smoking
Stayed 3 nights in December 2018

Wonderful Accommodation's”

We thoroughly enjoyed our stay at the Kyoto Granbell hotel. Location is as perfect as it gets. Dining, shopping, site-seeing, transportation are all just a very short walk away. A refreshing change from the ultra-modern metropolis that is Tokyo. The hotel itself is modern, stylish with friendly, helpful staff, comfortable rooms and has a lovely spa. Highly recommended and we would definitely stay there again.

Reviewed January 18, 2019

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9.6
Exceptional
Sophia from New Zealand
Couple
Premier Double - Non-Smoking
Stayed 4 nights in September 2017

Beautiful place ”

This place was truly beautiful! The onsen in the bottom floor of the hotel - even in the heat of summer - was AMAZING. We used the onsen every night and were so sad to leave this place. The staff were really friendly and helpful. The hotel also has nice coin-operated laundry facility downstairs although this isn't listed in their facilities on their website. The breakfast was alright - fine if you needed an early breakfast but not worth the price (around 1,800 yen) in my opinion when there are some other options nearby. The only thing to mention is the room we had was on a basement floor, which some might think is strange but it still worked well. There was plenty of natural light as there was an open to air garden outside the big window which starts at the basement floor and reaches up. This hotel is located in the Gion district, from the hotel you can meander through beautifully lit narrow streets towards the 'Geisha district' at Hanami-koji. In the other direction, you have Kamo Gawa two minutes walk away - an incredible part of Kyoto full of fun and great restaurants. This was easily the best hotel we stayed at in Japan (out of 6 hotels).

Reviewed September 27, 2017

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10.0
Exceptional
Matthew from United States
Couple
Premier Double - Non-Smoking
Stayed 2 nights in September 2019

Convent, contemporary hotel with bath”

Loved my stay at this hotel for a few days in Kyoto. Granbell was modern and clean, with a moody flair. It’s a short walking distance to many sights in Gion. I was also pleasantly surprised to learn there is an small onsen on the lower level and recommend taking advantage for anyone staying here!!

Reviewed September 21, 2019

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10.0
Exceptional
Gurvir from Canada
Couple
Moderate Twin Non-Smoking
Stayed 3 nights in October 2019

Amazing”

First time in Japan and we didnt know what to expect since we are from Canada and everyone had warned us of the small rooms in Japan. The rooms are very small compared to North American hotels we are use to however they are one of the cleanest hotels I have ever stayed at. We stayed at the Granbell in both Kyoto and Tokyo for our trip to Japan and we have zero complains. The rooms were super super clean, we had water bottles restocked every day and the staff was amazing. Even with the room sizes being small we had no problem having 2 large luggages in there, we made it work! Would recommend both locations to our friends.

Reviewed October 12, 2019

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8.8
Excellent
BLAIR from New Zealand
Couple
Premier Double - Non-Smoking
Stayed 1 night in February 2018

perfect modern base to explore Gion from”

This hotel is very nice and an excellent choice for foreigners wanting a convenient location and a nice modern room with all necessities. The room my wife and I stayed in was great for what we needed as we just wanted to explore Kyoto and did not spend much time in our room. The staff is excellent and let us leave our luggage with them well before check in time and after check out time so we were able to enjoy everything in and around the Gion area. If you are looking for a hotel with a convenient location and just need a place to store luggage and sleep while you venture into Gion and Kyoto this is an excellent choice.

Reviewed February 18, 2018

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9.6
Exceptional
Zhanpeng from China
Couple
Premier Double - Non-Smoking
Stayed 2 nights in January 2018

Super Comfy”

A great hotel highly recommended! We came here as couple and absolutely enjoyed our stay in Granbell Kyoto. The decoration and design are very modern. There is a basement public onsen in the hotel and the location is great. 5 mins to the train and close to major souvenir street. We will come back again if staying in Kyoto!

Reviewed February 06, 2018

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9.2
Exceptional
Michelle from Australia
Couple
Japanese double room
Stayed 6 nights in May 2019

Well located and beautiful hotel”

The hotel is located in a perfect spot within Gion to walk to most destinations and close to transport options. The room was nice and plenty of space in the Japanese double for two people with decent sized luggage. We had great support from the hotel staff before our stay with organising luggage etc. but found staff to be a bit cold on check in and occasionally some sub-par housekeeping, nothing major just wasn’t to a super high standard. Otherwise everything was perfect, the onsen was beautiful and a highlight of our stay. Would recommend if looking to walk around Kyoto and stay in Gion!

Reviewed May 17, 2019

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10.0
Exceptional
Timothy from Singapore
Group
Premier Double - Non-Smoking
Stayed 5 nights in December 2017

Beautiful and luxurious hotel in the heart of Kyoto”

Wonderful 5 days at newly opened Granbell Kyoto. Rooms were relatively big for a typical Japanese hotel. Apple TV was a nice touch. Loved the indoor onsen - great way to relax after a long day in Kyoto. Service was excellent - very nice gesture when they learnt it was our wedding anniversary. Will be back! (Just a tiny feedback: pillows are a little too soft. :))

Reviewed December 11, 2017

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Thank you very much for staying with us and taking your time to write a review. It is our pleasure to be a choice of hotels for your anniversary trip. We have been a great effort to provide a comfortable room and reluxing time. We hope to celebrate your next anniversary again! Best regards, Receptionist : Sakura

Responded December 25, 2017
Kyoto Granbell Hotel
10.0
Exceptional
Amelia from United States
Family with teens
Premier Double - Non-Smoking
Stayed 4 nights in December 2017

Great location and staffs”

Location is great, within walking distance of many beautiful sightseeing spots around Gion (Hanamikoji alley, Yasaka shrine, Kodaiji, Ninen-zaka), and few minutes away across the bridge to the lively Karamawachi. Breakfast is just okay, I prefer walking 2 minutes to Family Mart for breakfast for the rest of my stay. Room is great in comparison to other Japanese standard hotel and the staffs cleaned the room each day. Really enjoyed onsen on the basement. The best of all are the staffs at the lobby. They are very friendly helpful. They helped me to get taxi couple of times. And when I need to get my luggages shipped to Tokyo, they stayed on hold on the phone patiently with my Tokyo hotel to make sure they can accept my luggages. They even measured and filled out the shipping form for me. Really enjoyed my stay there and will stay here again next time I visit Kyoto.

Reviewed January 02, 2018

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Thank you very much for staying with us. We are really happy to know that you enjoyed your stay at our hotel. As you mentioned, our hotel have access to the most of sightseeing spot in Kyoto. There is still a lot of places we would like to show you for your next stay. We sincerely hope to have another opportunity to serve you again in the future. Best regards, Guest Relations

Responded January 09, 2018
Kyoto Granbell Hotel
9.6
Exceptional
Ryan from United Kingdom
Couple
Premier Double - Non-Smoking
Stayed 2 nights in November 2017

Friendly, modern, great location ”

I had stayed in the Granbell in Shinjuku, Tokyo and been pleased and this place was even better. Loved the modern design. Friendly reception staff, very clean. Room was great with huge bed (had the deluxe room). Location in Gion very good for sightseeing and bars and restaurants. Overall could not fault this hotel.

Reviewed December 04, 2017

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Thank you for staying with Granbell Hotel group. Our concept is mixing of Kyoto traditional and modern style, so we are happy to hear that you like our hotel design. You migh be interested in our Japanese style room with Tatami floor for your next stay. There is still a lot of places we would like to show you in Kyoto, so we look forward to seeing you again in the future! Respectfully yours, Receptionst : Sakura

Responded December 25, 2017
Kyoto Granbell Hotel
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