Hotel Okura Kyoto
Hotel Okura Kyoto
Hotel Okura Kyoto
Hotel Okura Kyoto
Hotel Okura Kyoto
Hotel Okura Kyoto
Hotel Okura Kyoto
Removed from saved list

8.9

Excellent

1,444 reviews

1,444 reviews

Housekeeping11
Shops4
View4

Room views of Kyoto amazing, looking out towards Kyoto Tower.

Arthur
- Mar 6, 2020
Highly rated by guests – 91% would recommend
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
FREE
Popular landmarks
Nishiki Market Shopping District 970 m
Nijō Castle 1.8 km
Kiyomizu-dera Temple 2.4 km
Sanjusangendo Temple 2.6 km
Ginkakuji Temple 3.1 km
Kinkakuji Temple 4.8 km
Fushimi Inari-taisha Shrine 5.0 km
Arashiyama Monkey Park 8.7 km
Nearby landmarks
Cherimen Yofuku Place of Origin 40 m
Takasegawa Ichino Funairi 80 m
Memorial of Zosan Sakuma, Masujiro Omura 100 m
Kyoto Sakura Yosakoi 130 m
Zest Oike 130 m
Kyoto Shiyakusho-mae Station 150 m
Kyoto City Office 150 m
Shimadzu Foundation Memorial Hall 150 m
Dhama Bhanu 160 m
Zest Underground Shopping Arcade 170 m
Free Wi-Fi

Hotel Okura Kyoto

Kawara-machi-dori,nijominamiiru ichinofunairicho537-4, Nakagyo-ku , Kawaramachi, Kyoto, Japan, 604-0924 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 120 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Kyoto every 1 minutes on Agoda.com
Value for money8.4
Location rating9.1
Nearest airportOsaka International Airport (ITM)
Distance to airport39.3 km

Rooms available at Hotel Okura Kyoto

Exceptional
Room comfort & quality

9.1

Double Room - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Standard Twin Room - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Twin City View - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
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Superior River View Twin Room - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Single Room Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 1 single bed
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Small Double Room Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 1 semi double bed
Enter dates to see prices
Corner Twin Non-Smoking
...
  • Room size: 53 m²/570 ft²
  • Non-smoking
  • 2 single beds
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Corner Deluxe Twin Room - Non-Smoking
...
  • Room size: 53 m²/570 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Room #17264122
...
  • City view
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Room #17264125
...
  • River view
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Frequently asked questions

Does Hotel Okura Kyoto have a hot tub?

A hot tub is one of the facilities available at Kyoto Hotel Okura.

What time is check-in and check-out at Hotel Okura Kyoto?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Okura Kyoto?

A stay at Hotel Okura Kyoto also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Okura Kyoto has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Kyoto with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Okura Kyoto?

Wake up to a great buffet breakfast at Hotel Okura Kyoto.

What is the smoking policy at Hotel Okura Kyoto?

Kyoto Hotel Okura does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hotel Okura Kyoto?

The closest train, metro, or bus station is Kyoto Shiyakusho-mae Station, 140 m away from Hotel Okura Kyoto.

What restaurants are nearby Hotel Okura Kyoto?

Hotel Okura Kyoto’s neighborhood is Kawaramachi which includes popular restaurants such as Chinese Restauran Tohlee, Ukiya Kyoto Hotel Okura and Terrace Restaurant Belcanto.

What popular shopping places are close to Hotel Okura Kyoto?

Located in the Kawaramachi area, Hotel Okura Kyoto is close to great shopping choices like Zest Oike, Zest Underground Shopping Arcade and Komachi Jewelry.

What are popular attractions near Hotel Okura Kyoto?

Hotel Okura Kyoto is located in Kawaramachi area, which is famous for attractions such as Nishiki Market Shopping District, Yasaka Shrine and Pontocho.

What popular natural sightseeing spots are close to Hotel Okura Kyoto?

Kyoto Hotel Okura is located within Kawaramachi, which makes it conveniently close to natural sights including ADSUMMUM Climbing Gym.

Show more questions
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Explore the neighborhood

What people love about Hotel Okura Kyoto

  • 9.6

    Exceptional

    "Room views of Kyoto amazing, looking out towards Kyoto Tower."

    Arthur

    |

    March 6, 2020

  • 9.6

    Exceptional

    "Will be returning next year!"

    Arthur

    |

    March 6, 2020

  • 9.2

    Exceptional

    "What astonish me most is the wonderful view at the restaurant during our morning buffet."

    KOK

    |

    February 26, 2020

Property ranking|Compared to 2,338 Kyoto properties
See all rankings
Room comfort score
9.1/10
Location score
9.1/10
Cheapest price score
Service score
9.1/10
Better than
97
%
of Kyoto properties
Better than
94
%
of Kyoto properties
Better than
91
%
of Kyoto properties
Better than
90
%
of Kyoto properties
Overall rating:

8.9

Excellent
1,444 reviews
Cleanliness
9.1
Facilities
8.3
Location
9.1
Read all reviews >
What travelers say they love:
Great location (opposite one of Kyoto’s primary high streets...
Sachin from United Kingdom
Couple
More about Hotel Okura Kyoto

More about Hotel Okura Kyoto

Hotel Okura Kyoto is a 16-story hotel, conveniently located in the heart of Kyoto and eminently suited for both business and leisure travelers. Centrally located, the property is close to the business district and Kyoto's central shopping area of Shijo-Kawaramachi. Many local attractions are a short distance from the hotel, including the Imperial Palace, Kyoto's oldest temple, Toji, and Nijo Castle. The Hotel Okura Kyoto is also a 15-minute drive from the Kyoto Train Station. Providing a tranquil setting within an urban environment, the lavish décor of this hotel encompasses a touch of the 1920s, with warm wood paneling, majestic columns, and comfortable armchairs in the spacious hotel lobby that towers up to the 2nd floor. Combining stylish décor with the high level of service synonymous with Okura Hotels & Resorts, the Hotel Okura Kyoto is dedicated to guests' comfort and relaxation.

Show less
Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

11 mentions

Breakfast

6 mentions

Food & Dining

5 mentions

Internet

3 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Cash withdrawal
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Daily newspaper
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels
Food and dining
Restaurants on site

Sky Restaurant Pittoresque (スカイレストラン ピトレスク)

  • Cuisine: French
  • Menu: Buffet
Location
Kawara-machi-dori,nijominamiiru ichinofunairicho537-4, Nakagyo-ku , Kawaramachi, Kyoto, Japan, 604-0924
Exceptional
Location

9.1

Airports

  • Osaka International Airport (ITM)
    39.3 km 56 min drive
  • Kobe Airport (UKB)
    64.6 km 1.4 hour drive

Public transportation

  • Kyoto Shiyakusho-mae Station
    150 m

Hospital or clinic

  • Ogasawara clinic
    250 m

Shopping

  • Kyoto Station Building
    3.0 km

Convenience store

  • 7 Eleven
    270 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Nishiki Market Shopping District
    970 m
  • Nijō Castle
    1.8 km
  • Kiyomizu-dera Temple
    2.4 km
  • Sanjusangendo Temple
    2.6 km
  • Ginkakuji Temple
    3.1 km
  • Kinkakuji Temple
    4.8 km
  • Fushimi Inari-taisha Shrine
    5.0 km
  • Arashiyama Monkey Park
    8.7 km

Nearby landmarks

  • Cherimen Yofuku Place of Origin
    40 m
  • Takasegawa Ichino Funairi
    80 m
  • Memorial of Zosan Sakuma, Masujiro Omura
    100 m
  • Kyoto Sakura Yosakoi
    130 m
  • Zest Oike
    130 m
  • Kyoto Shiyakusho-mae Station
    150 m
  • Kyoto City Office
    150 m
  • Shimadzu Foundation Memorial Hall
    150 m
  • Dhama Bhanu
    160 m
  • Zest Underground Shopping Arcade
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Check-in time will be from 03:00 PM from October 1, 2018.
  • Check-in time will be from 03:00 PM from October 1, 2018.
  • According to local tax regulation, effective from October 1, 2018, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):

    Tax JPY 200 - for room rate of JPY 19,999 and under per night.
    Tax JPY 500 - for room rate between JPY 20,000 and JPY 49,999 per night.
    Tax JPY 1,000 - for room rate of JPY 50,000 and over per night.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Travel time to airport (minutes)115

The property

  • Number of floors17
  • Number of rooms 321
  • Room voltage100
  • Year property opened1994
Property announcements

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Hotel Okura Kyoto from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.3
Location9.1
Room comfort and quality9.1
Service9.1
Value for money8.4
High score for Kyoto
Rating
9+ Exceptional (196)
8-9 Excellent (84)
7-8 Very Good (51)
6-7 Good (19)
<6 Below Expectation (14)
Time of the year
Mar - May (63)
Jun - Aug (97)
Sep - Nov (94)
Dec - Feb (110)
Don't miss out!Users are booking a place in Kyoto every 1 minutes on Agoda.com
All guests (658)
All room types
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Show reviews that mention 

Showing 364 verified guest comments
12345
9.3
Exceptional
HSIAO from Taiwan
Solo traveler
Stayed 1 night in August 2011

Sweet and warm place to stay”

Clean room and great breakfast

hotel okura is very near to kamokawa, it takes about 5 minutes to the river. kawaramachi and shijo and sanjo are in its neighborhood, with department stores and good for shopping. the hotel is connected to the subway station kyoto shiyakusho mae and there are restaurants, cafes, and convenient stores outside the subway entrance. the single room is small as other hotels in kyoto but the room is clean and heart-warming. breakfast is good. i would stay here again next time i come to visit kyoto.

Reviewed September 04, 2011

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10.0
Exceptional
Yi-Kuo from Taiwan
Solo traveler
Stayed 4 nights in March 2019

Excellent hotel and services !!”

Staying at the Kyoto Hotel Okura from 3/17-21, 2019. This hotel really presented itself a A+ quality starting from the doorman, reception, concierge, bell captain, room cleaning, etc. I can only say the performances of the hotel staff all exceeded my expectations...the kind of Japanese elegant services which you don't easily feel nowadays. The hotel rooms is quite spacious and also provide wonderful views of the city or river. Very easy access to lots of nearby commercial districts. Therefore, I highly recommend Kyoto Hotel Okura to anyone interested in enjoying Japanese high-class hospitality !!!

Reviewed March 22, 2019

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8.7
Excellent
Garret from United States
Family with teens
Stayed 3 nights in April 2011

My favorite hotel in Japan”

Service, Location

During my trip to Japan I stayed at six different hotels. The Kyoto Hotel Okura was my favorite. Cons: The indoor pool, although very nice, cost 2,100 Yen (approximately $25 US). This could be seen as either a PRO or a CON. It's a CON because for the price I paid for the room, this amenity should be included. It's a PRO because the extra cost reduced the amount of people using it. There was only one other person in the pool when I went. Pros: The one thing that stood out was the service. Most of the hotel staff spoke English (some more than others), and all of them were very courteous. Every morning an English newspaper was delivered to my door (unexpected but appreciated). The room was quite spacious; it was the biggest one out of the six hotels I stayed at. The view from the room was very nice as I was on the 15th floor and got to see the city with no obstructions. The room was clean and seemed very modern. It had a nice flat screen tv; most of the channels were in Japanese, I think there was only one English channel. It had wired internet which was free and fast. An ethernet cable was provided in the desk drawer, which was good because I didn't think to bring one. The location of the hotel was excellent, right next to a bus stop and within very close walking distance to three shopping arcades which probably had over 100 different shops. All in all I would highly recommend this hotel. It's a little on the pricier side but well worth it in my opinion.

Reviewed May 07, 2011

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10.0
Exceptional
Robert from United States
Couple
Stayed 3 nights in September 2009

Best hotel in Kyoto”

Location, service,Rooms.
none

I stayed in Kyoto Hotel Okura 3 nights. Location was excellent. Close to everything. Walking distance to best spots in Kyoto. Rooms sizes compare to other hotels in Japan or specially in Europe are really big. Rooms have everything you can possibly need during your stay. Hotel staff was very friendly and helpful. I stayed in many hotels around the world four and five stars and never seen service like in this hotel. I would rate this hotel full five stars. For the price that i booked this hotel through agoda it was just unbelievable. I will recommend this hotel to everyone.

Reviewed September 14, 2009

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10.0
Exceptional
Cheryl from United States
Solo traveler
Stayed 1 night in January 2016

Lovely Hotel ”

Beautiful, comfortable, quiet room; incredible staff and service; located near a subway station making transportation around the city simple

My room at the Okura far exceeded expectations. This is a fine hotel with a fine staff. The only thing I can think of that could have made the stay a little nicer would have been complimentary tea or coffee in the room, but really, that is at the extreme of nit-picky-ness. Otherwise the room was beautiful, quiet and comfortable, the bathroom was sparkling clean, complimentary toiletries included a beautiful comb and surprisingly nice brush... My "single" room had a large bed, either a double or a queen, I'm not sure which. It really couldn't have been nicer. I look forward to staying there again the next time I'm in Kyoto. NOTE: the review form required that I rate the food at the hotel but I didn't eat there. I'm guessing the food is as good as everything else at the hotel so I gave it five stars but I can't vouch for the food.

Reviewed January 12, 2016

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10.0
Exceptional
Ming from Switzerland
Couple
Stayed 3 nights in December 2016

Ausgezeichnetes Hotel in Kyoto!”

Kyoto Hotel Okura lives up to the reputation of an iconic Japanese top hotel. It's very conveniently located in the center of Kyoto. A few subway lines are nearby. One can reach the major sightseeing spots easily, major shopping centers are also nearby. Department stores like Takashimaya or Daimaru are within walking distance. The hotel room is spacious, quiet, super clean. The staff is most friendly and helpful. We stayed here for 3 nights and are extremely satisfied. Definitely we'd like to recommend this hotel to friends. And we'll stay here again for the next trip to Kyoto.

Reviewed December 23, 2016

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10.0
Exceptional
Bobby from United States
Couple
Stayed 1 night in June 2016

Best Hotel In Kyoto”

We had our best time traveling in Japan at Kyoto. The Kyoto Hotel Okura was an amazing stay. It was central to everything around from the restaurants to scenic views and easy access to the train stations and buses. Our room was given a free upgraded to the executive floor by the nice front desk staff. The view was breath taking from the high floor and bell staff that brought us our luggage was super helpful answering our questions in English and advising us what is great to do around Kyoto. I would highly recommend this place to anyone traveling to Kyoto. Our only disappointment was that we were not there long enough.

Reviewed July 06, 2016

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10.0
Exceptional
Kitsum
Couple
Stayed 9 nights in December 2012

Great location and excellent service”

Central location, very helpful concierge service, clean room and beautiful hotel

We stayed for 9 nights with another couple. When we arrived, we already knew that it worthed every penny. In fact, the price is lower than average and it is a 5-star hotel. Clean room and not small like the other japanese hotels. Excellent service, courteous like you would expect from all Japanese. We basically needed help from the concierge desk daily since we don't speak their language. The girls are extremely helpful. Every day, when we returned back to the hotel, we felt homecoming. I will not stay anywhere else but Okura if I ever visit Kyoto again

Reviewed January 09, 2013

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10.0
Exceptional
Barbara from United States
Solo traveler
Stayed 1 night in March 2010

Kyoto Okura Visit”

The hotel was in a great area right next to train station and subway. Beautiful place and award winning staff.
They pass out a real key. You are asked to leave it at front desk if you go out. You must show your room card number when you return. Don't lose it or misplace it.

I enjoyed my stay at Kyoto Okura Hotel. The attention to room readiness was subperb. The staff was ready and willing to help out with luggage, coats and bags. I would recommend this hotel to anyone looking to stay in Kyoto. Very spacious room, and great bathroom. All amenities listed in ad for room was true. They offerred fully stocked bar and frig. The prices for the items were not to expensive.

Reviewed March 28, 2010

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9.7
Exceptional
Marcia from United States
Family with teens
Stayed 3 nights in August 2009

Great Location and Comfortable Rooms!”

Comfortable beds, beautiful bathrooms, attentive staff,centrally located.
Not sure whether we could have requested a no smoking room, but the curtains in our room smelled like cigarette smoke.

Hotel Okura is easy to get to, with a subway stop right at the hotel and is centrally located. We were able to walk to many of the attractions in Kyoto. The hotel staff is very attentive and friendly and the concierge was helpful with maps and brochures. The room was lovely...spacious and the beds were very comfortable. We had 3 people in our room, so we had a pull-out bed, but even that was comfortable! The bathroom was gorgeous, with a separate bath and glass enclosed shower. We especially enjoyed the hotel bakery which is a little out of the way, but worth it!

Reviewed August 25, 2009

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10.0
Exceptional
Irva from United States
Solo traveler
Stayed 1 night in November 2009

Review of the Kyoto Okura”

Located in a great area with many amenities such as restaurants and near public transportation.
The price of a glass of wine in the evening was VERY expensive - over $20 which is ridiculous.

I enjoyed my stay at the Kyoto Hotel Okura - which gave me a spacious room equipted with everything I needed and a very nice bathroom with shower. The lobby of the hotel was very nice and the hotel workers were very helpful to me. The breakfast buffet was lovely with just about anything you would desire for breadfast.

Reviewed November 13, 2009

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9.0
Exceptional
Kenneth from United States
Couple
Stayed 4 nights in June 2013

Excellent Property, Ideal Location, Close to Gion”

Highly attentive and friendly staff, larger than normal room, large bathroom

Such a nice and well managed property. The Hotel Okura proved to be an excellent choice for sightseeing and within easy walking distance to so many high quality restaurants and bars. We particularly liked the room we booked as it proved to be one of the largest during our stay in Japan. It was tastefully furnished and everything was in excellent condition. We also appreciated being acknowledged and offered assistance by any one of several staff members when entering or departing the hotel - they are just so gracious and eager to please here. We are certain to return to the Okura and I have no reservations giving fellow travelers my highest recommendation for this fine hotel.

Reviewed July 06, 2013

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10.0
Exceptional
Barry from United States
Couple
Stayed 2 nights in October 2011

Great location with upscale accommodations.”

Great hospitality and beautiful rooms.

this was our third or fourth stay at kyoto hotel-okura. we know it is certainly not the cheapest hotel in the area, but you certainly "get what you pay for." this is a first class hotel that has a very professional stass and always courteous. most speak english and can help non-japanese visitors.

Reviewed October 15, 2011

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10.0
Exceptional
Konstantinos from Australia
Family with teens
Stayed 1 night in December 2009

Wonderful stay”

We came to Kyoto by car,so the free car park was a bonus. Also,having teenage kids,the free internet was also great. Location was perfect as everything was within walking distance.Also,I always get hot in Japanese hotels so was very pleased that I could adjust the airconditioner to my liking.
Can't think of anything negative to say except there was no milk sachets in the room so I couldn't make a coffee.

I spent hours researching the internet trying to decide where to stay. I finally decided on the Kyoto Okura which was the best decision I made. The hotel is beautifully appointed and the service was fantastic. We were a 10 minute walk from Gion district. My 2 teenage kids loved the internet and the room service. Food was yummy.I would definitely stay here again.

Reviewed December 31, 2009

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10.0
Exceptional
Francisnelli from Australia
Couple
Stayed 2 nights in August 2009

Excellent hotel... excellent service!!!”

Nice spacious rooms (not your average Tokyo's hotel rooms!!) Excellent location and service
None...second stay and surely will be back to Kyoto and will stay in the same hotel!!!

This is the second time I'd stay in the Hotel Okura Kyoto... the service is excellent and the hotel is 100% in its layout and location. It is situated a block away from Pontocho and its nice river side restaurants. And the subway is at the door steps.

Reviewed August 15, 2009

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10.0
Exceptional
Mark from United States
Family with teens
Stayed 1 night in May 2016

Perfection”

Regardless of some nitpicking reviews, this property has all the kind of things going for it that the highest recommendation is in order. The location is central to all of Kyoto. One simply has to walk steps to and from the subway for easy transportation. If that's not your preference taxis wait constantly in front. Staff is attentive and speak English. Get the superior rooms with river view and skip the breakfast unless you don't like Japanese food. There are plenty of shops and restaurants at the hotel but in the subway mall adjacent there are many good places to eat, shop and buy market items. The hotel is exceptionally clean, has very helpful concierge and overall a perfect choice.

Reviewed June 03, 2016

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10.0
Exceptional
Dan
Couple
Stayed 3 nights in December 2017

Wonderful ”

Great location, lovely hotel, centre of everything, staff went above and beyond. Reasonable price to pay for a decent size room by Kyoto standards. Included breakfast was fantastic, hey it got the wife and I charged up for the day. Don’t know if we’ll get back to Kyoto but we won’t be staying anywhere else. And the Japanese are lovely respectable people which is more than I can say for where we live in Australia . Pretty sure we’ll be booking any future accommodation through Agoda as well, simple quick and plenty of accurate information. Thanks again.

Reviewed December 17, 2017

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10.0
Exceptional
Peter from United States
Couple
Stayed 7 nights in May 2010

Kyoto Hotel Okura is Outstanding”

Wonderful room. Internet access in the room. Great bathroom. Incredibly helpful and gracious service. Very comfortable beds. Beautiful hotel with a great lobby.
None that we experienced.

We loved our stay at this hotel. We stayed in one of the lower priced rooms (2 twin beds) and feared that the room would be small or might need updating. The room was nicely sized and in perfect shape. The service was unbelievably good in all respect and the hotel is absolutely beautiful. It is perfectly located in Kyoto for visiting all of the different sections. There is a subway stop with access directly into the hotel. The Concierge was extremely helpful in guiding us on how to get to different parts of the city. We highly recommend this hotel.

Reviewed June 09, 2010

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9.6
Exceptional
Geoffrey from United States
Solo traveler
Stayed 2 nights in February 2017

Nice hotel”

The location of this hotel is great. The room was a bit outdated, but perfectly clean. What sets this hotel apart was the staff. Very helpful, particularly the concierge who spent a lot of time making sure I wouldn't get lost getting around town, and had some terrific restaurant recommendations . Also, when I transferred to a ryokan to treat myself to one special night, the concierge called the ryokan to fill them in on the reservations Okura had already made for me. It was a nice touch.

Reviewed September 14, 2017

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8.0
Excellent
annamaria from Germany
Couple
Stayed 3 nights in September 2009

great location, great japanese hotel”

the rooms were very big for japanese standards, excellent hotel staff, this is a high end hotel with tradition. great central location and easy to get to from kyoto train station.
rooms smelled like cigarettes, even though we requested non smoking rooms. after we requested, they tried to eliminate the odor without success unfortunately.they switch rooms around in the hotel. nonsmoking rooms could become smoking...and vice and versa...

we loved our stay at the kyoto hotel okura, the staff was very nice, very helpful, they spoke great english. the hotel is also very conveniently located right above the shiyakusho-mae subway station on the tozai line. they also offer free internet in the their small business center downstairs in the lobby, it's very slow and keeps crashing but it's free! oh and if you don't want to have breakfast at your hotel, just go downstairs to the subway station there is a great bakery that offers lots of pastries and the rest for a good breakfast.

Reviewed October 21, 2009

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