Kyoto Hotel Okura

Kawara-machi-oike Nakagyo-ku, Kawaramachi, Kyoto, Japan, 604-8558 - See map
5-star Hotel
Free Wi-Fi
8.9
Excellent
/10
(1,329 reviews)See what guests said
Housekeeping11
Shops4
View4
select your datePlease enter your stay dates to see price
Kyoto Hotel Okura

"This hotel really presented itself a A+ quality starting from the doorman, reception, concierge, bell captain, room cleaning, etc."

Yi-Kuo - March 22, 2019

Single Room Smoking - Guestroom Kyoto Hotel Okura
Lobby Kyoto Hotel Okura
 Kyoto Hotel Okura
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Popular landmarks
Nishiki Market Shopping District 970 m
Gion 1.02 km
Nijo Castle 1.74 km
Kiyomizu-dera Temple 2.35 km
Sanjusangendo Temple 2.61 km
Kyoto Station Building 3.04 km
Ginkakuji Temple 3.11 km
Kinkakuji Temple 4.77 km
Fushimi Inari-taisha Shrine 4.97 km
Arashiyama 8.66 km
Nearby landmarks
Cherimen Yofuku Place of Origin 40 m
Takasegawa Ichino Funairi 80 m
Memorial of Zosan Sakuma, Masujiro Omura 100 m
Kyoto Sakura Yosakoi 130 m
Zest Oike 130 m
Kyoto Shiyakusho-mae Station 150 m
Kyoto City Office 150 m
Shimadzu Foundation Memorial Hall 150 m
Zest Underground Shopping Arcade 170 m
Honnoji Temple 190 m
9.2

Exceptional

Location rating score

Inside city center
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Property highlightsRead all 1,329 reviews
Exceptional reputation
Recommended by 95% of guests
Exceptional cleanliness
9.1 rating for cleanliness
Exceptional comfort
9.1 room quality and comfort
Exceptional service
9.1 rating for service

Wonderful, friendly staff who were ready to assist with any situation Also there were no children running around which created a peaceful, relaxing at...

Joseph | May 22, 2018

The hotel was a welcome oasis from other hotels in Kyoto.

Joseph | January 23, 2018

The staff is efficient and friendly.

Jeffrey | August 26, 2019

Great location and beautiful hotel.

Justin | January 7, 2020

I would definitely stay here again.

Jeffrey | August 26, 2019

  • 120 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Kyoto every 1 minutes on Agoda.com
Value for money8.4
Location rating9.2
Nearest airportOsaka International Airport (ITM)
Distance to airport39.3 km

Rooms available at Kyoto Hotel Okura

9.1
Exceptional
Room comfort & quality
Superior Twin City View - Non-Smoking
Superior Twin City View - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
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Superior City View Twin Room - Smoking
Superior City View Twin Room - Smoking
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
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Superior River View Twin Room - Non-Smoking
Superior River View Twin Room - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • River view
  • 2 single beds
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Superior River View Twin Room - Smoking
Superior River View Twin Room - Smoking
...
  • Room size: 37 m²/398 ft²
  • River view
  • 2 single beds
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Corner Twin Room - Smoking
Corner Twin Room - Smoking
...
  • Room size: 53 m²/570 ft²
  • Smoking allowed
  • 2 single beds
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Corner Twin Non-Smoking
Corner Twin Non-Smoking
...
  • Room size: 53 m²/570 ft²
  • Non-smoking
  • 2 single beds
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Single Room Non-Smoking
Single Room Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 single bed
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Corner Deluxe Twin Room - Non-Smoking
Corner Deluxe Twin Room - Non-Smoking
...
  • Room size: 53 m²/570 ft²
  • Shower and bathtub
  • 2 single beds
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Single Room Smoking
Single Room Smoking
...
  • Room size: 22 m²/237 ft²
  • Smoking allowed
  • 1 single bed
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Small Double Room Non-Smoking
Small Double Room Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 semi double bed
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Frequently asked questions

What time is check-in and check-out at Kyoto Hotel Okura?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kyoto Hotel Okura?

A stay at Kyoto Hotel Okura also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Kyoto Hotel Okura has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Kyoto with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Kyoto Hotel Okura?

Kyoto Hotel Okura does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Kyoto Hotel Okura

  • 9.2
    Exceptional

    "It has everything that a five start hotel should have - at a good rate."

    Chandrima

    |

    February 20, 2019

  • 10.0
    Exceptional
    Location

    "Close to subway station, huge luxurious lobby and spacious room."

    FEMI

    |

    June 16, 2018

  • 10.0
    Exceptional
    Staff 

    "The Porters team are very efficient, friendly and very helpful"

    Mohammed

    |

    July 13, 2018

Property ranking|Compared to 3,013 Kyoto properties
See all rankings
Room comfort score
9.1/10
Review score - United States
9.4/10
Location score
9.2/10
Service score
9.1/10
Better than
98
%
of Kyoto properties
Better than
97
%
of Kyoto properties
Better than
96
%
of Kyoto properties
Better than
92
%
of Kyoto properties
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Overall rating:
8.9
Excellent
1,332 reviews
Cleanliness
9.1
Facilities
8.3
Location
9.2
Read all reviews >
What travelers say they love:
The hotel rooms is quite spacious and also provide wonderful...
Yi-Kuo from Taiwan
Solo traveler
More about Kyoto Hotel Okura

More about Kyoto Hotel Okura

Kyoto Hotel Okura is a 16-story hotel, conveniently located in the heart of Kyoto and eminently suited for both business and leisure travelers. Centrally located, the property is close to the business district and Kyoto's central shopping area of Shijo-Kawaramachi. Many local attractions are a short distance from the hotel, including the Imperial Palace, Kyoto's oldest temple, Toji, and Nijo Castle. The Kyoto Hotel Okura is also a 15-minute drive from the Kyoto Train Station. Providing a tranquil setting within an urban environment, the lavish décor of this hotel encompasses a touch of the 1920s, with warm wood paneling, majestic columns, and comfortable armchairs in the spacious hotel lobby that towers up to the 2nd floor. Combining stylish décor with the high level of service synonymous with Okura Hotels & Resorts, the Kyoto Hotel Okura is dedicated to guests' comfort and relaxation.

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Most talked about facilities

Housekeeping
11 mentions
Breakfast
6 mentions
Food & Dining
5 mentions
Internet
3 mentions

What they offer

10.0
Exceptional
Staff 

"Staff showed us great courtesy, great smile, make us had a n..."

leung

|

July 13, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Sky Restaurant Pittoresque (スカイレストラン ピトレスク)
Cuisine:French
Menu:Buffet

Nearby restaurants

Japanese cuisine
Japanese cuisine
Hottokeya Kyoto Hotel Okura-branch
30 m Japanese, Sushi
Sakontaro Kyotohonten
120 m Japanese, Sushi
Shioriya Shoan
130 m Japanese
American cuisine
American cuisine
Very Berry Cafe Gokomachi
570 m American, Cafe
Jonetsu Shokusai Kyoshoku
960 m American, Japanese
California no Aoi Sora
990 m American, Bar, Pub
Asian cuisine
Asian cuisine
Ukiya Kyoto Hotel Okura
10 m Asian, Sushi
Indian Restaurant Mughal
130 m Asian, Indian, Vegan
Ganko Nijoen
150 m Asian, Japanese, Sushi

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Kyoto Hotel Okura from real guests

Overall rating
8.9
Excellent
From 1332 reviews
9.2Cleanliness
9.2Service
9.1Location
Agoda Reviews (596)Booking.com Reviews (733)
Rating via Agoda8.8
/
10
Cleanliness9.1
Facilities8.3
Location9.2
Room comfort and quality9.1
Service9.1
Value for money8.4
High score for Kyoto
Rating
9+ Exceptional (189)
8-9 Excellent (81)
7-8 Very Good (48)
6-7 Good (18)
<6 Below Expectation (13)
Time of the year
Mar - May (62)
Jun - Aug (94)
Sep - Nov (89)
Dec - Feb (104)
Don't miss out!Users are booking a place in Kyoto every 1 minutes on Agoda.com
All guests (596)
All room types
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Show reviews that mention 

Showing 349 verified guest comments
12345
9.3
Exceptional
HSIAO from Taiwan
Solo traveler
Single Room Smoking
Stayed 1 night in August 2011

Sweet and warm place to stay”

Clean room and great breakfast

hotel okura is very near to kamokawa, it takes about 5 minutes to the river. kawaramachi and shijo and sanjo are in its neighborhood, with department stores and good for shopping. the hotel is connected to the subway station kyoto shiyakusho mae and there are restaurants, cafes, and convenient stores outside the subway entrance. the single room is small as other hotels in kyoto but the room is clean and heart-warming. breakfast is good. i would stay here again next time i come to visit kyoto.

Reviewed September 04, 2011
10.0
Exceptional
Yi-Kuo from Taiwan
Solo traveler
Superior City View Twin Room - Smoking
Stayed 4 nights in March 2019

Excellent hotel and services !!”

Staying at the Kyoto Hotel Okura from 3/17-21, 2019. This hotel really presented itself a A+ quality starting from the doorman, reception, concierge, bell captain, room cleaning, etc. I can only say the performances of the hotel staff all exceeded my expectations...the kind of Japanese elegant services which you don't easily feel nowadays. The hotel rooms is quite spacious and also provide wonderful views of the city or river. Very easy access to lots of nearby commercial districts. Therefore, I highly recommend Kyoto Hotel Okura to anyone interested in enjoying Japanese high-class hospitality !!!

Reviewed March 22, 2019
8.7
Excellent
Garret from United States
Family with teens
Superior City View Twin Room - Smoking
Stayed 3 nights in April 2011

My favorite hotel in Japan”

Service, Location

During my trip to Japan I stayed at six different hotels. The Kyoto Hotel Okura was my favorite. Cons: The indoor pool, although very nice, cost 2,100 Yen (approximately $25 US). This could be seen as either a PRO or a CON. It's a CON because for the price I paid for the room, this amenity should be included. It's a PRO because the extra cost reduced the amount of people using it. There was only one other person in the pool when I went. Pros: The one thing that stood out was the service. Most of the hotel staff spoke English (some more than others), and all of them were very courteous. Every morning an English newspaper was delivered to my door (unexpected but appreciated). The room was quite spacious; it was the biggest one out of the six hotels I stayed at. The view from the room was very nice as I was on the 15th floor and got to see the city with no obstructions. The room was clean and seemed very modern. It had a nice flat screen tv; most of the channels were in Japanese, I think there was only one English channel. It had wired internet which was free and fast. An ethernet cable was provided in the desk drawer, which was good because I didn't think to bring one. The location of the hotel was excellent, right next to a bus stop and within very close walking distance to three shopping arcades which probably had over 100 different shops. All in all I would highly recommend this hotel. It's a little on the pricier side but well worth it in my opinion.

Reviewed May 07, 2011
10.0
Exceptional
Robert from United States
Couple
Superior City View Twin Room - Smoking
Stayed 3 nights in September 2009

Best hotel in Kyoto”

Location, service,Rooms.
none

I stayed in Kyoto Hotel Okura 3 nights. Location was excellent. Close to everything. Walking distance to best spots in Kyoto. Rooms sizes compare to other hotels in Japan or specially in Europe are really big. Rooms have everything you can possibly need during your stay. Hotel staff was very friendly and helpful. I stayed in many hotels around the world four and five stars and never seen service like in this hotel. I would rate this hotel full five stars. For the price that i booked this hotel through agoda it was just unbelievable. I will recommend this hotel to everyone.

Reviewed September 14, 2009
10.0
Exceptional
Ming from Switzerland
Couple
Superior City View Twin Room - Smoking
Stayed 3 nights in December 2016

Ausgezeichnetes Hotel in Kyoto!”

Kyoto Hotel Okura lives up to the reputation of an iconic Japanese top hotel. It's very conveniently located in the center of Kyoto. A few subway lines are nearby. One can reach the major sightseeing spots easily, major shopping centers are also nearby. Department stores like Takashimaya or Daimaru are within walking distance. The hotel room is spacious, quiet, super clean. The staff is most friendly and helpful. We stayed here for 3 nights and are extremely satisfied. Definitely we'd like to recommend this hotel to friends. And we'll stay here again for the next trip to Kyoto.

Reviewed December 23, 2016
10.0
Exceptional
Cheryl from United States
Solo traveler
Single Room Smoking
Stayed 1 night in January 2016

Lovely Hotel ”

Beautiful, comfortable, quiet room; incredible staff and service; located near a subway station making transportation around the city simple

My room at the Okura far exceeded expectations. This is a fine hotel with a fine staff. The only thing I can think of that could have made the stay a little nicer would have been complimentary tea or coffee in the room, but really, that is at the extreme of nit-picky-ness. Otherwise the room was beautiful, quiet and comfortable, the bathroom was sparkling clean, complimentary toiletries included a beautiful comb and surprisingly nice brush... My "single" room had a large bed, either a double or a queen, I'm not sure which. It really couldn't have been nicer. I look forward to staying there again the next time I'm in Kyoto. NOTE: the review form required that I rate the food at the hotel but I didn't eat there. I'm guessing the food is as good as everything else at the hotel so I gave it five stars but I can't vouch for the food.

Reviewed January 12, 2016
10.0
Exceptional
Bobby from United States
Couple
Superior River View Twin Room - Smoking
Stayed 1 night in June 2016

Best Hotel In Kyoto”

We had our best time traveling in Japan at Kyoto. The Kyoto Hotel Okura was an amazing stay. It was central to everything around from the restaurants to scenic views and easy access to the train stations and buses. Our room was given a free upgraded to the executive floor by the nice front desk staff. The view was breath taking from the high floor and bell staff that brought us our luggage was super helpful answering our questions in English and advising us what is great to do around Kyoto. I would highly recommend this place to anyone traveling to Kyoto. Our only disappointment was that we were not there long enough.

Reviewed July 06, 2016
10.0
Exceptional
Kitsum
Couple
Superior City View Twin Room - Smoking
Stayed 9 nights in December 2012

Great location and excellent service”

Central location, very helpful concierge service, clean room and beautiful hotel

We stayed for 9 nights with another couple. When we arrived, we already knew that it worthed every penny. In fact, the price is lower than average and it is a 5-star hotel. Clean room and not small like the other japanese hotels. Excellent service, courteous like you would expect from all Japanese. We basically needed help from the concierge desk daily since we don't speak their language. The girls are extremely helpful. Every day, when we returned back to the hotel, we felt homecoming. I will not stay anywhere else but Okura if I ever visit Kyoto again

Reviewed January 09, 2013
10.0
Exceptional
Barbara from United States
Solo traveler
Superior City View Twin Room - Smoking
Stayed 1 night in March 2010

Kyoto Okura Visit”

The hotel was in a great area right next to train station and subway. Beautiful place and award winning staff.
They pass out a real key. You are asked to leave it at front desk if you go out. You must show your room card number when you return. Don't lose it or misplace it.

I enjoyed my stay at Kyoto Okura Hotel. The attention to room readiness was subperb. The staff was ready and willing to help out with luggage, coats and bags. I would recommend this hotel to anyone looking to stay in Kyoto. Very spacious room, and great bathroom. All amenities listed in ad for room was true. They offerred fully stocked bar and frig. The prices for the items were not to expensive.

Reviewed March 28, 2010
9.7
Exceptional
Marcia from United States
Family with teens
Superior City View Twin Room - Smoking
Stayed 3 nights in August 2009

Great Location and Comfortable Rooms!”

Comfortable beds, beautiful bathrooms, attentive staff,centrally located.
Not sure whether we could have requested a no smoking room, but the curtains in our room smelled like cigarette smoke.

Hotel Okura is easy to get to, with a subway stop right at the hotel and is centrally located. We were able to walk to many of the attractions in Kyoto. The hotel staff is very attentive and friendly and the concierge was helpful with maps and brochures. The room was lovely...spacious and the beds were very comfortable. We had 3 people in our room, so we had a pull-out bed, but even that was comfortable! The bathroom was gorgeous, with a separate bath and glass enclosed shower. We especially enjoyed the hotel bakery which is a little out of the way, but worth it!

Reviewed August 25, 2009
10.0
Exceptional
Irva from United States
Solo traveler
Single Room Smoking
Stayed 1 night in November 2009

Review of the Kyoto Okura”

Located in a great area with many amenities such as restaurants and near public transportation.
The price of a glass of wine in the evening was VERY expensive - over $20 which is ridiculous.

I enjoyed my stay at the Kyoto Hotel Okura - which gave me a spacious room equipted with everything I needed and a very nice bathroom with shower. The lobby of the hotel was very nice and the hotel workers were very helpful to me. The breakfast buffet was lovely with just about anything you would desire for breadfast.

Reviewed November 13, 2009
9.0
Exceptional
Kenneth from United States
Couple
Superior City View Twin Room - Smoking
Stayed 4 nights in June 2013

Excellent Property, Ideal Location, Close to Gion”

Highly attentive and friendly staff, larger than normal room, large bathroom

Such a nice and well managed property. The Hotel Okura proved to be an excellent choice for sightseeing and within easy walking distance to so many high quality restaurants and bars. We particularly liked the room we booked as it proved to be one of the largest during our stay in Japan. It was tastefully furnished and everything was in excellent condition. We also appreciated being acknowledged and offered assistance by any one of several staff members when entering or departing the hotel - they are just so gracious and eager to please here. We are certain to return to the Okura and I have no reservations giving fellow travelers my highest recommendation for this fine hotel.

Reviewed July 06, 2013
10.0
Exceptional
Barry from United States
Couple
Superior City View Twin Room - Smoking
Stayed 2 nights in October 2011

Great location with upscale accommodations.”

Great hospitality and beautiful rooms.

this was our third or fourth stay at kyoto hotel-okura. we know it is certainly not the cheapest hotel in the area, but you certainly "get what you pay for." this is a first class hotel that has a very professional stass and always courteous. most speak english and can help non-japanese visitors.

Reviewed October 15, 2011
10.0
Exceptional
Konstantinos from Australia
Family with teens
Superior City View Twin Room - Smoking
Stayed 1 night in December 2009

Wonderful stay”

We came to Kyoto by car,so the free car park was a bonus. Also,having teenage kids,the free internet was also great. Location was perfect as everything was within walking distance.Also,I always get hot in Japanese hotels so was very pleased that I could adjust the airconditioner to my liking.
Can't think of anything negative to say except there was no milk sachets in the room so I couldn't make a coffee.

I spent hours researching the internet trying to decide where to stay. I finally decided on the Kyoto Okura which was the best decision I made. The hotel is beautifully appointed and the service was fantastic. We were a 10 minute walk from Gion district. My 2 teenage kids loved the internet and the room service. Food was yummy.I would definitely stay here again.

Reviewed December 31, 2009
10.0
Exceptional
Francisnelli from Australia
Couple
Superior City View Twin Room - Smoking
Stayed 2 nights in August 2009

Excellent hotel... excellent service!!!”

Nice spacious rooms (not your average Tokyo's hotel rooms!!) Excellent location and service
None...second stay and surely will be back to Kyoto and will stay in the same hotel!!!

This is the second time I'd stay in the Hotel Okura Kyoto... the service is excellent and the hotel is 100% in its layout and location. It is situated a block away from Pontocho and its nice river side restaurants. And the subway is at the door steps.

Reviewed August 15, 2009
10.0
Exceptional
Mark from United States
Family with teens
Superior River View Twin Room - Smoking
Stayed 1 night in May 2016

Perfection”

Regardless of some nitpicking reviews, this property has all the kind of things going for it that the highest recommendation is in order. The location is central to all of Kyoto. One simply has to walk steps to and from the subway for easy transportation. If that's not your preference taxis wait constantly in front. Staff is attentive and speak English. Get the superior rooms with river view and skip the breakfast unless you don't like Japanese food. There are plenty of shops and restaurants at the hotel but in the subway mall adjacent there are many good places to eat, shop and buy market items. The hotel is exceptionally clean, has very helpful concierge and overall a perfect choice.

Reviewed June 03, 2016
10.0
Exceptional
Dan
Couple
Superior River View Twin Room - Smoking
Stayed 3 nights in December 2017

Wonderful ”

Great location, lovely hotel, centre of everything, staff went above and beyond. Reasonable price to pay for a decent size room by Kyoto standards. Included breakfast was fantastic, hey it got the wife and I charged up for the day. Don’t know if we’ll get back to Kyoto but we won’t be staying anywhere else. And the Japanese are lovely respectable people which is more than I can say for where we live in Australia . Pretty sure we’ll be booking any future accommodation through Agoda as well, simple quick and plenty of accurate information. Thanks again.

Reviewed December 17, 2017
8.0
Excellent
annamaria from Germany
Couple
Superior City View Twin Room - Smoking
Stayed 3 nights in September 2009

great location, great japanese hotel”

the rooms were very big for japanese standards, excellent hotel staff, this is a high end hotel with tradition. great central location and easy to get to from kyoto train station.
rooms smelled like cigarettes, even though we requested non smoking rooms. after we requested, they tried to eliminate the odor without success unfortunately.they switch rooms around in the hotel. nonsmoking rooms could become smoking...and vice and versa...

we loved our stay at the kyoto hotel okura, the staff was very nice, very helpful, they spoke great english. the hotel is also very conveniently located right above the shiyakusho-mae subway station on the tozai line. they also offer free internet in the their small business center downstairs in the lobby, it's very slow and keeps crashing but it's free! oh and if you don't want to have breakfast at your hotel, just go downstairs to the subway station there is a great bakery that offers lots of pastries and the rest for a good breakfast.

Reviewed October 21, 2009
9.6
Exceptional
Geoffrey from United States
Solo traveler
Single Room Smoking
Stayed 2 nights in February 2017

Nice hotel”

The location of this hotel is great. The room was a bit outdated, but perfectly clean. What sets this hotel apart was the staff. Very helpful, particularly the concierge who spent a lot of time making sure I wouldn't get lost getting around town, and had some terrific restaurant recommendations . Also, when I transferred to a ryokan to treat myself to one special night, the concierge called the ryokan to fill them in on the reservations Okura had already made for me. It was a nice touch.

Reviewed September 14, 2017
10.0
Exceptional
Peter from United States
Couple
Superior City View Twin Room - Smoking
Stayed 7 nights in May 2010

Kyoto Hotel Okura is Outstanding”

Wonderful room. Internet access in the room. Great bathroom. Incredibly helpful and gracious service. Very comfortable beds. Beautiful hotel with a great lobby.
None that we experienced.

We loved our stay at this hotel. We stayed in one of the lower priced rooms (2 twin beds) and feared that the room would be small or might need updating. The room was nicely sized and in perfect shape. The service was unbelievably good in all respect and the hotel is absolutely beautiful. It is perfectly located in Kyoto for visiting all of the different sections. There is a subway stop with access directly into the hotel. The Concierge was extremely helpful in guiding us on how to get to different parts of the city. We highly recommend this hotel.

Reviewed June 09, 2010
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  • Exceptional location
  • Nishiki Market Shopping District
  • Kyoto Shiyakusho-mae Station is within 0.15 km
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