Kyu Karuizawa Hotel Otowa No Mori
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Very good
7.6
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Excellent
From 52 reviewsSee what guests said
8.6
  • Air conditioning

  • Linens

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Room choices
8.7
Excellent
Room comfort & quality
Royal Suite
...
  • 100 m²/1076 ft²
  • Shower and bathtub
  • 2 single beds and 1 double ...
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Luxury Room
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  • 35 m²/377 ft²
  • Shower and bathtub
  • 2 single beds
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Twin Room
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  • 20 m²/215 ft²
  • Shower
  • 2 single beds
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Deluxe Room
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  • 30 m²/323 ft²
  • Shower and bathtub
  • 2 single beds
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Suite
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  • 60 m²/646 ft²
  • Shower and bathtub
  • 3 single beds
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Triple Room
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  • 30 m²/323 ft²
  • Shower and bathtub
  • 3 single beds
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Superior Double Room - Annex
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  • 41 m²/441 ft²
  • Shower and bathtub
  • 1 double bed
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Superior Room with Tatami Area - Annex
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  • 49 m²/527 ft²
  • Shower and bathtub
  • 2 single beds and 3 futons ...
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Twin Room - Annex
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  • 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
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Superior Twin Room with Sofa Bed - Annex
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  • 36 m²/388 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
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Real reviews from real guests

Agoda Reviews (52)Booking.com Reviews (533)
8.6
Excellent
Filter by guest type:
Cleanliness9.0
Facilities8.5
Location7.6
Room comfort and quality8.7
Service9.5
Value for money8.5
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Showing 24 verified guest comments
123
10.0
HO from Hong Kong
Family with young children
Deluxe Room
Stayed 2 nights in November 2017
Exceptional”
beautiful hotel, beautiful scenery, cozy room. helpful front desk staffs. Everything’s wonderful! We have a nice stay for our wedding anniversary and I love the garden very much.
Reviewed December 01, 2017
7.6
Chiu from Hong Kong
Couple
Standard Twin Room Non-Smoking
Stayed 1 night in September 2017
Friendly and helpful staffs impressed us”
Staffs welcome us with hearts. Those are the great value to the hotel.
Reviewed September 23, 2017
10.0
Richard from United Kingdom
Business traveler
Double Room
Stayed 1 night in April 2017
Fantastic ”
Great staff, great hotel.
Reviewed April 08, 2017
9.2
Sum from Hong Kong
Couple
Triple Room
Stayed 1 night in January 2017
The environment is perfect ”
The hotel is very clean and the hotel staff is very nice☺️
Reviewed February 14, 2017
10.0
Watanyu from Thailand
Family with young children
Twin Room
Stayed 1 night in December 2016
Lovely hotel”
Stay during new year. Hotel offer a count down party. In the morning they took us to watch sun rise in the top of mountain and visit temple. During breakfast there was a drangon dance and other japanese activities to experience. Overall it was very nice stay. All of staffs here are very nice and did the best.
Reviewed January 02, 2017
8.4
Siriruk from Thailand
Couple
Twin Room
Stayed 1 night in February 2016
This resort made us love Karuizawa”
I cant remember the name of staff but there's one guy which can speak English so well and there's a tiny activity for the valentine coming day which made us a great fun. Room was clean and got enough facilities but in winter, that area was too quiet and we need a bar but they didn't tend the bar.
Reviewed August 27, 2016
7.7
Sai from Hong Kong
Solo traveler
Twin Room
Stayed 2 nights in February 2016
European classic style”
Warm and staff is helpful
From JR station is not very far away, but as the road in front of hotel is covered by ice and snow and one of the lamps on street is out of order and so not clear for me to see the condition on street. It is scary to walk on it at night because of slippery.
Reviewed February 15, 2016
8.8
Hon from Hong Kong
Couple
Twin Room
Stayed 1 night in January 2016
Excellent Service”
Excellent Customer Service, treated us like VIP.
Reviewed January 28, 2016
7.6
kazuhiro from Japan
Couple
Double Room
Stayed 1 night in May 2016
久しぶりの軽井沢。閑静な風景は健在でショッピングモールの楽しさが加わる。”
学生の頃、よくドライブに出かけたのを思い出し、懐かし気に軽井沢を訪れましたが、閑静なところはそのまま健在していて、外国人をターゲットにしたのか、アウトレットモールも広く大きく楽しさが加わりました。 ホテルは清潔で昔のホテルの雰囲気がどことなくあり、良かったです。
Reviewed May 23, 2016
8.8
KA from Portugal
Couple
Twin Room
Stayed 2 nights in April 2017
服務人員得好!”
酒店雖小,但服務態度太好。晚上回酒店路上比較黑,無街燈,女士回酒店要比較小心。由車站步行到酒店大約10-15分鐘
Reviewed April 15, 2017
123
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