L'Arc Hotel Macau

Macau, Macau City, Macau, Macau
L'Arc Hotel Macau
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Macau Tower Convention and Entertainment Centre - 1.8 km from property L'Arc Hotel Macau
Macau Museum - 1.7 km from property L'Arc Hotel Macau
Taipa House Museum - 2.33 km from property L'Arc Hotel Macau
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8.6
Excellent
/10
(128 reviews)See what guests said
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9.1
Exceptional
Location rating score
Exceptional location - 1.25 kilometers from city center
  • Macau Museum1.72 km
  • Macau Tower Convention and Entertainment Centre1.77 km
  • Historic Centre of Macau2.54 km
  • Senado Square2.56 km
  • A-Ma Temple2.59 km
  • St. Dominic's Church2.6 km
  • Monte Forte (Fortaleza do Monte)2.8 km
  • Ruins of St Paul's Church2.88 km
  • Venetian Macao Casino3 km
  • City of Dreams Casino3.09 km
  • Highlights and ratings

    5-star Hotel
    "The location is good, right in the middle of the city with restaurants all around"
    Raymond T. - November 19, 2016
    Exceptional comfort
    9.2 room quality and comfort
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent service
    8.6 rating for service
    Excellent facilities on premise
    8.1 facilities on premise
    Property ranking|Compared to 147 Macau properties
    See all rankings
    Location score
    9.1/10
    Room comfort score
    9.2/10
    Value for money score
    8.6/10
    Overall score
    8.6/10
    Better than
    95
    %
    of Macau properties
    Better than
    95
    %
    of Macau properties
    Better than
    90
    %
    of Macau properties
    Better than
    84
    %
    of Macau properties
    Value for money8.6
    Location rating9.1
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport2.9 km

    Rooms available at L'Arc Hotel Macau

    9.2
    Exceptional
    Room comfort & quality
    Two Bedroom Suite
    Two Bedroom Suite
    ...
    • Room size: 117 m²/1259 ft²
    • City view
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    Deluxe Twin - Non-Smoking
    Deluxe Twin - Non-Smoking
    ...
    • Room size: 31 m²/334 ft²
    • City view
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    Executive Room
    Executive Room
    ...
    • Room size: 48 m²/517 ft²
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    Premier Room
    Premier Room
    ...
    • Separate shower/bathtub
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    Deluxe Room
    Deluxe Room
    ...
    • Separate shower/bathtub
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    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Separate shower/bathtub
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    Deluxe Queen Room
    Deluxe Queen Room
    ...
    • Non-smoking
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    Deluxe Room
    Deluxe Room
    ...
    • Separate shower/bathtub
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    Tripple Room Pool
    Tripple Room Pool
    ...
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      Suite Standard
      Suite Standard
      ...
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        What people love about L'Arc Hotel Macau

        • 9.6
          Exceptional
          Location

          "The location is really convenient."

          man

          |

          April 9, 2018

        • 9.6
          Exceptional
          Location

          "A lot of good restaurants nearby."

          man

          |

          April 9, 2018

        • 6.4
          Good
          Spaciousness

          "The room is quite nice and big."

          Yuen R.

          |

          June 13, 2016

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        More about L'Arc Hotel Macau

        More about L'Arc Hotel Macau

        10.0
        Exceptional

        "The staff provide us wonderful service."

        Kin-pan

        |

        December 28, 2016

        An overview

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        Most talked about facilities

        Breakfast
        2 mentions
        Swimming Pool
        Internet
        Taxi

        What they offer

        9.6
        Exceptional

        "The room facilities are all very good."

        man

        |

        April 9, 2018

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        What guests think of this property

        Provided by verified guests of
        Agoda Reviews (128)
        Rating via Agoda8.6
        /
        10
        Cleanliness8.7
        Facilities8.1
        Location9.1
        Room comfort and quality9.2
        Service8.6
        Value for money8.6
        High score for Macau

        Most helpful reviews for L'Arc Hotel Macau

        Couple
        Stayed 2 nights in June 2019
        Deluxe Queen Room
        Good6.8
        GoodSwimming pool and fitness centre are quite early to close.
        Lifrom Hong KongReviewed July 03, 2019
        Family with young children
        Stayed 1 night in February 2017
        Exceptional9.6
        Everything was good but onePeople were good, room was good and location was very nice. But, Casino does not have slot machines and many taxi driver does not know this hotel's English name. Only Chinese name could work for them. It was not convenient for us.
        JAEWONfrom South KoreaReviewed February 11, 2017
        Group
        Stayed 3 nights in November 2016
        Exceptional9.2
        Annual Macau TripBeen to Macau frequently and enjoy staying at different hotels. 1st time staying at L'Arc Hotel, can only say its enjoyable. Staff was very prompt in doing check in and also when i asked for the ferry schedule, they delivered it to the room. Location was excellent, can easily take the shuttle buses from Starworld or Wynn as it only next to each other. The only problem encountered was the location of the gym not easily found. Have to walk through a couple of corridors and its not clearly labelled.
        TANfrom SingaporeReviewed November 27, 2016
        Couple
        Stayed 2 nights in December 2016
        Excellent8.4
        Luxurious and comfortable hotel to stay in.Thank you for the upgrade and it really made my trip very memorable as my friend booked the wrong hotel. The staff was very helpful and polite with good interpersonal skills. However, the service at the restaurant on the 2nd floor needs to be improved upon.
        Yifrom SingaporeReviewed April 17, 2017
        Couple
        Stayed 1 night in November 2016
        Excellent8.0
        Smoking roomThough I hv spec for non-smoking room, it was finally told me that all the executive room is smoking one and treatment is provided to minimize the smoking of odor. Just wonder why it cannot be communicate earlier by email and I am willing to change to normal guest room instead.
        Ericfrom Hong KongReviewed November 21, 2016

        Reviews of L'Arc Hotel Macau from real guests

        Provided by verified guests of Agoda
        8.6
        /
        10
        Cleanliness8.7
        Facilities8.1
        Location9.1
        Room comfort and quality9.2
        Service8.6
        Value for money8.6
        High score for Macau
        Rating
        9+ Exceptional (38)
        8-9 Excellent (12)
        7-8 Very Good (19)
        6-7 Good (4)
        <6 Below Expectation (5)
        Time of the year
        Mar - May (25)
        Jun - Aug (17)
        Sep - Nov (17)
        Dec - Feb (19)
        All guests (128)
        All languages
        Showing 78 verified guest comments
        1234
        6.8
        Good
        Li from Hong Kong
        Couple
        Deluxe Queen Room
        Stayed 2 nights in June 2019

        Good”

        Swimming pool and fitness centre are quite early to close.

        Reviewed July 03, 2019
        9.6
        Exceptional
        JAEWON from South Korea
        Family with young children
        Stayed 1 night in February 2017

        Everything was good but one”

        People were good, room was good and location was very nice. But, Casino does not have slot machines and many taxi driver does not know this hotel's English name. Only Chinese name could work for them. It was not convenient for us.

        Reviewed February 11, 2017

        Dear Jaewon, Thank you for your feedback and we hope you enjoy your stay with us. Guest satisfaction is very important to us. Your feedback motivates us to review and improve our services. Thank you again and we look forward to be of your assistance in the near future! Yours Sincerely, Front Office Manager

        Responded April 21, 2017
        L'Arc Hotel Macau
        9.2
        Exceptional
        TAN from Singapore
        Group
        Stayed 3 nights in November 2016

        Annual Macau Trip”

        Been to Macau frequently and enjoy staying at different hotels. 1st time staying at L'Arc Hotel, can only say its enjoyable. Staff was very prompt in doing check in and also when i asked for the ferry schedule, they delivered it to the room. Location was excellent, can easily take the shuttle buses from Starworld or Wynn as it only next to each other. The only problem encountered was the location of the gym not easily found. Have to walk through a couple of corridors and its not clearly labelled.

        Reviewed November 27, 2016

        Dear Tan, Thank you for your feedback and we hope you enjoy your stay with us. Guest satisfaction is very important to us. Your valuable feedback motivates us to review and improve our services. We apologies for the unclear signage directing to our Fitness Centre, and caused your disappointment during your stay, we will definitely look into this matter seriously. Thank you again and we look forward to be of your assistance in the near future! Yours Sincerely, Front Office Manager

        Responded April 21, 2017
        L'Arc Hotel Macau
        8.4
        Excellent
        Yi from Singapore
        Couple
        Stayed 2 nights in December 2016

        Luxurious and comfortable hotel to stay in.”

        Thank you for the upgrade and it really made my trip very memorable as my friend booked the wrong hotel. The staff was very helpful and polite with good interpersonal skills. However, the service at the restaurant on the 2nd floor needs to be improved upon.

        Reviewed April 17, 2017

        Dear Yi, Thank you for your feedback and we hope you enjoy your stay with us. Guest satisfaction is very important to us. Your feedback motivates us to review and improve our services. Thank you again and we look forward to be of your assistance in the near future! Yours Sincerely, Front Office Manager

        Responded April 21, 2017
        L'Arc Hotel Macau
        8.0
        Excellent
        Eric from Hong Kong
        Couple
        Stayed 1 night in November 2016

        Smoking room”

        Though I hv spec for non-smoking room, it was finally told me that all the executive room is smoking one and treatment is provided to minimize the smoking of odor. Just wonder why it cannot be communicate earlier by email and I am willing to change to normal guest room instead.

        Reviewed November 21, 2016
        6.4
        Good
        Yuen from Hong Kong
        Business traveler
        Stayed 1 night in June 2016

        Value for money”

        I booked Executive Club Rooms at a very reasonable rates. The room is quite nice and big. But I didn't request a non-smoking room and at the end the room has a very heavy smell, especially the blanket smells like cigarette. One of the towels got stains and a hole on it. The breakfast is okay but lacks of services.

        Reviewed June 13, 2016
        9.6
        Exceptional
        man from China
        Family with teens
        Stayed 1 night in April 2018

        Very good location and service”

        The location is really convenient. A lot of good restaurants nearby. The room facilities are all very good.

        Reviewed April 09, 2018
        9.6
        Exceptional
        Chuan from Malaysia
        Solo traveler
        Stayed 2 nights in November 2017

        Good price good hotel”

        They upgraded my room to suit, so nice so big

        Reviewed November 24, 2017
        10.0
        Exceptional
        Kin-pan from Hong Kong
        Couple
        Stayed 1 night in December 2016

        Wonderful”

        the staff provide us wonderful service. They are helpful, kind and are always hope to provide the best to the customers.

        Reviewed December 28, 2016

        Dear Kin-Pan, Thank you for your gracious comment. We are delighted to hear that you enjoy your stay with us and we hope to see you again in the near future! Yours Sincerely, Front Office Manager

        Responded April 21, 2017
        L'Arc Hotel Macau
        9.2
        Exceptional
        Raymond from Hong Kong
        Business traveler
        Stayed 2 nights in November 2016

        room size is good and clean, staff was friendly”

        the location is good, right in the middle of the city with restaurants all around

        Reviewed November 19, 2016
        8.8
        Excellent
        ANG from Singapore
        Couple
        Stayed 2 nights in May 2016

        Holiday”

        Holiday

        Reviewed May 25, 2016
        7.2
        Very good
        Kenny from China
        Couple
        Stayed 1 night in December 2015

        Not so good”

        Not so good. Good hotel but lack of training for staff.

        Reviewed October 31, 2016
        8.8
        Excellent
        Neo from Singapore
        Couple
        Stayed 1 night in June 2017

        Excellent”

        Excellent location. Room is fantastic.

        Reviewed September 19, 2017
        8.4
        Excellent
        LEE from Malaysia
        Family with young children
        Stayed 1 night in May 2017

        Nice and clean hotel. Staff is friendly.”

        Basically is good to stay, need to improve on the transportation such as bus transfer. Lobby NOT sofa provided??

        Reviewed May 15, 2017
        9.2
        Exceptional
        Wai from China
        Couple
        Stayed 1 night in March 2017

        Good but no non smoking room is very disappointed”

        the facilities are very good

        Reviewed March 09, 2017

        Dear Wai, Thank you for your feedback and we hope you enjoy your stay with us. Guest satisfaction is very important to us. Your valuable feedback motivates us to review and improve our services. We feel sorry for your disappointment due to Non Smoking room are not available during your stay, however our freshen up service could be perform if our offer could met your satisfaction in your coming visit. Thank you again and we look forward to be of your assistance in the near future! Yours Sincerely, Front Office Manager

        Responded April 21, 2017
        L'Arc Hotel Macau
        9.2
        Exceptional
        To from Hong Kong
        Couple
        Stayed 1 night in December 2016

        Excellent ”

        Free upgrade to executive suite, nice view, nice room.

        Reviewed December 06, 2016

        Dear To, Thank you for your gracious comment. We are delighted to hear that you enjoy your stay with us and we hope to see you again in the near future! Yours Sincerely, Front Office Manager

        Responded April 21, 2017
        L'Arc Hotel Macau
        10.0
        Exceptional
        IN from Macau
        Solo traveler
        Stayed 2 nights in October 2016

        nice amenities”

        nice amenities

        Reviewed October 23, 2016
        8.0
        Excellent
        Ngan from Hong Kong
        Family with young children
        Stayed 1 night in July 2016

        Big room”

        NIL

        Reviewed August 01, 2016
        9.2
        Exceptional
        TIM from Hong Kong
        Business traveler
        Stayed 1 night in July 2016

        very good!”

        good service, very clear, good breakfast

        Reviewed July 23, 2016
        8.0
        Excellent
        Theresa from Hong Kong
        Solo traveler
        Stayed 1 night in June 2016

        Wifi”

        Wifi too slow

        Reviewed June 26, 2016
        1234
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        • Exceptional location
        • Macau Museum