2015
Very good 7.9
Based on 17805 reviews

Recent customer comments

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Very good



based on 17793 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for money 8.3
  • Food/Dining 7.1
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xi from China
Couples
Harbour View - Tower 1
Stayed one night in August 2013
good
good
good
Reviewed April 19, 2015
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Susiwati from Australia
Groups
Standard – Tower 1
Stayed 2 nights in April 2015
good value hotel
location, room size, clean
Reviewed April 17, 2015
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wan from Hong Kong
Solo travelers
Stayed one night in April 2015
good
good ,price is fair
Reviewed April 17, 2015
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shuk from Hong Kong
Business travelers
Stayed one night in April 2015
feel comfortable
room is big. view is good. location is convenient.
it is a 5 star hotel but just feel “so so“. feel strange there is no free wifi in the room. , nor public area. it should be normal to offer freee wifi in HK hotels, right?
Reviewed April 17, 2015
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Man from Hong Kong
Solo travelers
Stayed one night in April 2015
Good
good
Reviewed April 16, 2015
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Felix from United States
Couples
Superior - Tower 2
Stayed 2 nights in April 2015
Nice Stay
Location, location, value
Reviewed April 16, 2015
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Wai from Hong Kong
Families with older children
Standard – Tower 1
Stayed one night in November 2014
New and clean hotel
New, clean and close to shopping area
The buffet breakfast is soso, Not much choice. The room is nice and clean. Long waiting time for checking in and out.... The hotel rule is strict, Cannot check in earlier.... walking distance from TW west station.
Reviewed April 16, 2015
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Ting from Hong Kong
Business travelers
Harbour View - Tower 1
Stayed one night in March 2015
Good location, spacious room but bad customer serv
Good location, room is larger
It has best location. However, the front desk staff is NOT friendly at all. It serves a lot of guests from the mainland tours. The front desk staff I deal with did not show any welcome for the guest. It has good facility, but it does not deserve 5 start rating. Don't purchase expensive breakfast package. Not worthy.
Reviewed April 15, 2015
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Kam from Singapore
Couples
Stayed 2 nights in March 2015
A good hotel for my stay
Big room , comfort beds, good staffs
A good stay for the price, I will book it again.
Reviewed April 15, 2015
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kin from Australia
Families with young children
Harbour View - Tower 1
Stayed 16 nights in November 2014
it is good
good view room is big easy to shopping
it is ok stay room is big
Reviewed April 15, 2015
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