2015
Very good 7.9
Based on 17770 reviews

Verified traveler reviews

Filter by traveler type
Very good



based on 17770 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room comfort and quality 8.2
  • Service 8.0
  • Value for money 8.3
  • Food and dining 7.1
Sort by

Sin from Hong Kong
Couple
Standard – Tower 1
Stayed one night in June 2016
The room and staff are good
Good
Reviewed June 16, 2016
Did you find this review helpful?

Mak from Hong Kong
Couple
Standard – Tower 1
Stayed 3 nights in June 2016
I have been waiting for an hour for check in
Not much supply from the room
Reviewed June 16, 2016
Did you find this review helpful?

Too from Singapore
Couple
Harbour View - Tower 1
Stayed 5 nights in June 2016
Reasonably Priced, Basic Hotel
It is a reasonably priced hotel with a comfortable room. My upgraded room on the 73rd floor was very spacious and afforded a beautiful and exhilarating view of the harbour. The hotel needs to look into its maintenance though, as the electrical mechanism of the main curtains in my room were not functioning properly - as they would not open after they have been electronically closed. Also, there was a hairline crack in the sink of my room. The Lobby is a very basic, functional lobby. Nothing fanciful at all. The service standard is also very clinical - cut and dry. One BIG disappointment is that the Hotel charges for Internet access in the room ! [at HKD $120 per day, or HKD $300 for 5 days !!] Internet access is free only in the Lobby area. To get around this problem of being charged such an unreasonable rate, all you need to do is just buy prepaid internet data access from outside providers at a fraction of the cost ! At this day and age, there are very, very few hotels that would still charge for internet access. The hotel must learn to adjust its policies. Lots of Mainland clients too ....
Reviewed June 14, 2016
Did you find this review helpful?

Robbie from Philippines
Group
Standard – Tower 1
Stayed 4 nights in June 2016
...
No free internet in the room
Reviewed June 14, 2016
Did you find this review helpful?

Mei from Australia
Couple
Standard – Tower 1
Stayed 7 nights in June 2016
Lift issue
Overall it is not bad. During our stay, we met someone who didn't have a hotel card entering the lift and waiting for someone to swipe the card first. It happened not only once, and we're concerned about the security. Later, the hotel was trying to put security on spot after the incidents being reported. Good job.
Reviewed June 14, 2016
Did you find this review helpful?

Quek from Singapore
Family with young children
Standard – Tower 1
Stayed 3 nights in June 2016
Value for money
Only disadvantage is no free wifi
Reviewed June 14, 2016
Did you find this review helpful?

Peter from Hong Kong
Couple
Standard – Tower 1
Stayed one night in June 2016
Spacious and quiet
a nice hotel for a city escape. Even better if wifi service can be available free of charge
Reviewed June 12, 2016
Did you find this review helpful?

Paul from United Kingdom
Family with older children
Standard – Tower 1
Stayed 4 nights in May 2016
Very big and very very busy
The rooms were well furnished and had great views over the city below. The windows could have done with a clean and there was no ventilation in the bathrooms, so had a lot of black mould on the ceiling. Otherwise it was a pleasant stay and close to everything.
Reviewed June 12, 2016
Did you find this review helpful?

Rajan from Australia
Family with young children
Harbour View - Tower 2
Stayed 3 nights in December 2015
Hotel Review
Very Crowded. Long wait before you get a staff member at the counter.
Reviewed June 12, 2016
Did you find this review helpful?

Chia-Hsiang from Taiwan
Business traveler
Standard – Tower 1
Stayed 5 nights in June 2016
Reasonable price
Good for both business and leisure travelers.
Reviewed June 11, 2016
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: