2015
Very good 7.9
Based on 17781 reviews

Recent customer comments

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Very good



based on 17781 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room comfort and quality 8.2
  • Service 8.0
  • Value for money 8.3
  • Food and dining 7.1
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NENI from Indonesia
Family with teens
Standard – Tower 1
Stayed 5 nights in December 2013
comfortable, near shopping and transport
near MTR, nice view, good staff
We enjoy for our family trip for 5 days. The hotel has nice view, large room, bathroom and also nice staff. The very best thing it near the public transportation like bus and mtr. They also connecting with a mall. So very easy to get lunch or dinner.
Reviewed December 29, 2013
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Ho from Singapore
Family with young children
Harbour View - Tower 1
Stayed 3 nights in December 2013
Large Room
Large Room , near to shopping area , large toilet room
very good and like it.very good and like it.very good and like it.very good and like it.very good and like it.very good and like it.
Reviewed December 29, 2013
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Ben from Hong Kong
Solo traveler
Standard – Tower 1
Stayed one night in December 2013
High Class experience
Very big room, big beds, close to shopping centres
Reviewed December 28, 2013
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Hua from Malaysia
Family with young children
Standard – Tower 1
Stayed 4 nights in December 2013
Very large
Very nice, big, value for money
very memorable, valuable, comfortable, large room, nice place
Reviewed December 28, 2013
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Chee from Malaysia
Family with young children
Standard – Tower 1
Stayed 5 nights in December 2013
Room OK, Service & Facilities Poor
Big sized room, harbour view, near to MTR
Room was OK, but was hugely disappointed overall with the service. - Crowded lobby, long Q for check in. One of the room key cards didn't work, had to return to front desk to get replacement. When approaching the counter, was asked to rejoin the long Q of people checking in, there wasn't a service counter to assist current guests. - Called the Housekeeping service to request for an extra pillow, was questioned why needed when there's already an extra pillow in the room! - No wifi in the room, would have thought it's a standard facility for a business oriented hotel. Worse, got a HK prepaid card that couldn't access the network in the room, due to connection issue at the high (55th)Floor, the phone worked perfectly well at street level though. - Restricted free TV channels, not even a few complimentary paid tv channels like CNN. - shower room floor had a small bundle of hair left, not cleared off from the housekeeping!!
Reviewed December 28, 2013
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claudia from Taiwan
Solo traveler
Standard – Tower 1
Stayed one night in December 2013
L'Hotel Nina et Convention Centre was okay to stay
close to MTR station and shopping malls,
this hotel located near the MTR station but not closed to the city central the room was quite big but remains smoking smell from previous guests was stayed in the upper level of this hotel with nicer sea view from the room
Reviewed December 27, 2013
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Liesda from Indonesia
Family with young children
Harbour View - Tower 1
Stayed 2 nights in December 2013
Poor & Ignorant Service
large room, close to shops,
Very Disapointed with the staff. they don't help to carry the luggage when you get down from the cab. even when you enter the hotel they don't bother to open the door for you. Very ignorance. You can't have snack at the lobby even for children.. the staff warned me. never felt unwelcome to a place like this. and i have to pay for it. other than the service, the room is large. good for travelling family. Tips for going to disneyland / city gate outlet: take a taxi to Maritime square. then take MTR from there. walking from hotel to west Tsuen Wan MTR is quite far and have to walk further for changing MTR platform. If going to Tsim Sta Tsui try Tsuen Wan MTR it's direct line no need to change platform.
Reviewed December 27, 2013
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Winnie from United States
Couple
Standard – Tower 1
Stayed 15 nights in December 2013
Great view and location.
Room had a great city view with a contemporary design. Only minutes to MTR, mini bus, and bus station.
Our room had a great city view with a contemporary design. Very convenient for shopping and dinning. Lots of dinning options nearby. All public transportation was within walking distance. The only bad thing is not having wireless in our room. Having to go down to the lobby was fine except that connection speed is super slow. Probably due to the volume of users. Also, access to our room (on the 79th floor), gym, etc. was kind of limited. One of the elevator was out of service so there was only one that was available for us to get to our room. But, overall very happy with the hotel and service.
Reviewed December 27, 2013
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Ching from Hong Kong
Family with young children
Harbour View - Tower 1
Stayed one night in December 2013
value for money
lots of shopping malls & restuarants around
Large and comfortable rooms with seaview. It will be better to visit in summer time to enjoy the pool as the water in the indoor pool was very cold to swim. Full of shopping malls and restaurants aorund. Both kids & adults love to stay here.
Reviewed December 26, 2013
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Kiam from Singapore
Family with young children
Standard – Tower 1
Stayed 6 nights in December 2013
Large room with beautiful harbour view
large room, clean and near to mtr
Overall is wonderful except it is not near the shopping area in hong kong. No free wifi in room too.
Reviewed December 26, 2013
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