Exceptional
From 2 reviewsSee what guests said
9.5
La Concha Renaissance San Juan Resort
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Entrance
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Location
Exceptional
10.0
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  • 90 meters to the beach

  • Air conditioning

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Room choices
10.0
Exceptional
Room comfort & quality
One-Bedroom King Suite with Ocean View
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  • 52 m²/560 ft²
  • Balcony/terrace
  • 1 super king bed and 1 sofa...
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One-Bedroom Suite with King or Two Double Beds with City View
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  • 53 m²/570 ft²
  • Balcony/terrace
  • 1 super king bed and 1 sofa...
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Junior King Suite with Ocean View
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  • 41 m²/441 ft²
  • 1 super king bed and 1 sofa...
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King Room with City View
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  • 27 m²/291 ft²
  • Executive lounge access
  • 1 super king bed
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More about La Concha Renaissance San Juan Resort

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Real reviews from real guests

Agoda Reviews (2)Booking.com Reviews (779)
9.5
Exceptional
From 2 reviews
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Cleanliness10.0
Facilities8.0
Location10.0
Room comfort and quality10.0
Service9.0
Value for money9.0
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Showing 2 verified guest comments
9.6
Mitchell from United States
Family with teens
1 Bedroom Suite, 1 King, Sofa bed, Partial ocean view
Stayed 6 nights in April 2017
Staff was commendable”
Staff always went out of their way to ensure we were happy. Facilities had clearly been recently renovated and were great. Very convenient setup to vacation with my 2 early teen kids. Only one things I give 4 stars vs 5 - the atmosphere was on the edge of a bit too boom boom hip hop for me to say it was a family resort. For perspective, I grew up in NYC so I'm certainly not a wall flower. But, I prefer to relax on the beach and read a book as opposed listen to the bass pounding behind me from the pool deck. Overall great facilities, but is was the staff that made the experience most memorable.
Reviewed April 17, 2017
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9.3
Patrick from Philippines
Solo traveler
One-Bedroom Suite with King or Two Double Beds with City View
Stayed 2 nights in April 2014
My stay was rejuvenating ”
Relaxing, Peaceful, Beach
This resort was recommended to me by a friend. The reviews were mixed but had some tips that I followed, and my stay went well. I wanted to stay in San Juan but was just planning to stay mostly at the hotel, so I wanted a place that's centrally located and had a beach. This place was perfect. It has a beach and several pools. The upscale shops and reasonably-priced restaurants are close by. And the hotel's Perla has great food and good service. A supermarket was also very close! I enjoyed the beach very much and was there most of the time. The staff by the pool were very attentive. The front desk could get really busy and a line could take a while. But the staff there are also nice. What needs improvement in service is the hotel's housekeeping. They came to my room already in the evening for housekeeping! I just asked for my water replacement but didn't ask my room to be made-up as it was just so late. The hotel is busy but that shouldn't be an excuse. In any case, the housekeeping staff were also nice and polite and that was very nice. I chose the one-bedroom suite at the suite tower and my room was amazing! I wasn't sure whether to get a beach-front room or a suite city view room, but I eventually chose the suite. I read in reviews that the noise from downstairs can keep you awake the entire night. So I requested a room at a high floor and it wasn't a problem at all. I emailed the hotel weeks before my arrival and they nicely took note of my request. I arrived quite early (staff at the hotel lobby were also nice), so I left my stuff at the front desk and they advised that I can already enjoy the hotel amenities. Suitcase took a while to get to my room, but it was eventually taken, so it's fine. The room is lovely and spacious. At least the difference is manifest when compared to New York where I currently live. The bed was amazing! I slept like a baby. The room was clean. I will definitely go back to this hotel.
Reviewed May 11, 2014
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