8.8

Excellent
/10
(956 reviews)See what guests said
See map

8.5

Excellent

Location rating score

Excellent location
Parking
Available
Nearby landmarks
Bookworm 80 m
Ashford Avenue 100 m
The Parking At Condaado 140 m
Phyt 170 m
María 180 m
Palma Areca 190 m
Mangle de Botón 190 m
Schefflera 190 m
Palma Navidad 190 m
Walgreens 250 m
La Concha Renaissance San Juan Resort
1 King Bed, Balcony, Guest room, 1 King, City view, Balcony La Concha Renaissance San Juan Resort
Lobby La Concha Renaissance San Juan Resort
Lobby La Concha Renaissance San Juan Resort
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La Concha Renaissance San Juan Resort

1077 Ashford Avenue, Santurce, San Juan, Puerto Rico, 00907 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
  • Private beach

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in San Juan every 12 minutes on Agoda.com
Value for money7.5
Location rating9.4
Nearest airportFernando Luis Ribas Dominicci Airport (SIG)
Distance to airport2.5 km

Rooms available at La Concha Renaissance San Juan Resort

Suite Tower Oceanfront, 1 Bedroom Suite, 1 King, Sofa bed
...
  • Balcony/terrace
  • Shower
  • 1 king bed and 1 sofa bed
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1 Bedroom Suite, 1 King, Sofa bed, Partial ocean view
...
  • Balcony/terrace
  • Shower
  • 1 king bed
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Junior Suite, 1 King, Sofa bed, Oceanfront, The Ocean Tower
...
  • Balcony/terrace
  • Shower
  • 1 sofa bed & 1 king bed
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1 Bedroom Suite, 1 King, Sofa bed, City view, Balcony
...
  • Balcony/terrace
  • Shower
  • 1 king bed
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Guest room, 2 Double, Oceanfront, The Ocean Tower
...
  • Balcony/terrace
  • Shower
  • 2 double beds
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1 Bedroom Suite, 2 Double, Sofa bed, City view, Balcony
...
  • Balcony/terrace
  • Shower
  • 1 king bed and 1 sofa bed
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1 King Bed, Balcony, Guest room, 1 King, City view, Balcony
...
  • Balcony/terrace
  • Shower
  • 1 king bed
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1 Bedroom Executive Suite, 1 King, Sofa bed, Ocean view
...
  • Balcony/terrace
  • Shower
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Guest room, 1 Queen, Resort view, The Ocean Tower
...
  • Balcony/terrace
  • Shower
  • 1 sofa bed and 1 queen bed ...
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Whirlpool Suite, Smaller Suite, 1 King, Oceanfront, Balcony
...
  • Balcony/terrace
  • Shower
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Frequently asked questions

What time is check-in and check-out at La Concha Renaissance San Juan Resort?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to La Concha Renaissance San Juan Resort?

For those who wish to drive their own cars, La Concha Renaissance San Juan Resort has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around San Juan with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at La Concha Renaissance San Juan Resort?

Start your mornings right, with the continental and buffet breakfast options offered at La Concha Renaissance San Juan Resort. Adults can enjoy breakfast offered with an additional charge of 27 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at La Concha Renaissance San Juan Resort?

La Concha Renaissance San Juan Resort does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to La Concha Renaissance San Juan Resort?

The closest airport to La Concha Renaissance San Juan Resort is Fernando Luis Ribas Dominicci Airport, 2.5 km away.

What is the closest train, metro, or bus station to La Concha Renaissance San Juan Resort?

The closest train, metro, or bus station is Sagrado Corazón, 2.7 km away from La Concha Renaissance San Juan Resort.

What restaurants are nearby La Concha Renaissance San Juan Resort?

La Concha Renaissance San Juan Resort’s neighborhood is Santurce which includes popular restaurants such as Serafina San Juan, Solera and Delicias.

What popular shopping places are close to La Concha Renaissance San Juan Resort?

Located in the Santurce area, La Concha Renaissance San Juan Resort is close to great shopping choices like MUTIS Boutique, Santurce POP and Mall of San Juan.

What are popular attractions near La Concha Renaissance San Juan Resort?

La Concha Renaissance San Juan Resort is located in Santurce area, which is famous for attractions such as Ashford Avenue, Parque Jaime Benítez and Pet Park Condado.

What popular beaches are close to La Concha Renaissance San Juan Resort?

La Concha Renaissance San Juan Resort is located in the Santurce area, which includes Condado Beach, Ocean Park Beach and Punta Las Marias.

What popular natural sightseeing spots are close to La Concha Renaissance San Juan Resort?

La Concha Renaissance San Juan Resort is located within Santurce, which makes it conveniently close to natural sights including María, Palma Areca and Mangle de Botón.

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Property ranking|Compared to 372 San Juan properties
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Service score
10/10
Cleanliness score
9.6/10
Value for money score
7.6/10
Cheapest price score
Better than
99
%
of San Juan properties
Better than
99
%
of San Juan properties
Better than
97
%
of San Juan properties
Better than
97
%
of San Juan properties
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Overall rating:

8.8

Excellent
956 reviews
Cleanliness
8.3
Facilities
8.3
Location
8.5
Read all reviews >
More about La Concha Renaissance San Juan Resort

More about La Concha Renaissance San Juan Resort

With an outdoor infinity pool overlooking Condado Beach, this 4 star resort features a 24-hour casino and several fine dining restaurants. The large guestrooms have private sea view balconies. The brightly decorated rooms at La Concha Resort have floor to ceiling windows opening to the balcony. They have flat-screen TVs with channels such as HBO and ESPN. Other amenities include iPod docking stations and work desks. Guests can relax on a lounge bed at the sundeck surrounding the outdoor pool. Or enjoy a drink from the poolside bar in the hot tub. The hotel also boasts a fitness centre with cardio equipment and free weights. Free bike rental is also available. For breakfast and dinner, guests can choose from a variety of onsite restaurants such as Perla or Komakai, offering poolside tapas and seafood. Guests can also choose to dine in the privacy of their own room. The breakfast included in the rate is only for 2 people.

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Amenities and facilities
Excellent
Facilities

8.3

Languages spoken

  • English
  • Spanish

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Room and suites access through exterior corridor
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Self-operating lift to some hotel swimming pools
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Hot tub
  • Nightclub
  • Private beach
  • Sauna
  • Solarium
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Yoga room

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Wheelchair accessible

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Valet parking

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • LAN Internet in room [free]
  • Microwave
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Buffet
Restaurants on site

Perla

  • Cuisine: Seafood
  • Menu: Buffet

Delicias

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Solera

  • Cuisine: Spanish
  • Menu: Buffet

Komakai

  • Cuisine: Asian
  • Menu: Buffet

Aroma

  • No additional information available

Sereno Beach Bar & Grill

  • Cuisine: Grill/BBQ

Serafina

  • Cuisine: Italian
  • Menu: Buffet
Location
1077 Ashford Avenue, Santurce, San Juan, Puerto Rico, 00907
Excellent
Location

8.5

Airports

  • Fernando Luis Ribas Dominicci Airport (SIG)
    2.5 km
  • Luis Muñoz Marín International Airport (SJU)
    6.4 km

Public transportation

  • Sagrado Corazón
    2.7 km
  • Sagrado Corazí_n
    2.7 km

Hospital or clinic

  • San Juan Caperstrano Ambulatory Clinic
    290 m

Cash withdrawal

  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)27 USD

The property

  • Number of rooms 478
Property announcements

Please note that the free breakfast is only for 2 people per room. Extra breakfast is charged separately. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Resort fee includes: • Bottled Water in room served daily • Long Distance Calls 1-800 • Local Calls • Beach & Umbrellas Service • Fitness Center Amenities • Enhanced High Speed Internet Access and Wi-Fi • Complimentary Faxes • Photocopies – up to 50 pages • Business Center Comp Access • Casino Match Bet Coupon $25 Value • 2 Daily Hours of Bicycle Use

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of La Concha Renaissance San Juan Resort from real guests

Provided by verified guests of Agoda
8.0
/
10
Very good
Cleanliness8.3
Facilities8.3
Location8.5
Service8.2
Value for money7.5
High score for San Juan
Rating
9+ Exceptional (4)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (4)
Time of the year
Mar - May (2)
Jun - Aug (4)
Sep - Nov (1)
Dec - Feb (1)
Don't miss out!Users are booking a place in San Juan every 12 minutes on Agoda.com
All guests (32)
All room types
All languages
Showing 8 verified guest comments
6.0
Thomas from United States
Couple
1 King Bed, Balcony, Guest room, 1 King, City view, Balcony
Stayed 1 night in July 2020

Disappointing”

Thought it would be a higher quality hotel. Sheets and bedding were hard and the room felt damp. Only saving grace was beach access and accommodations

Reviewed July 08, 2020

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4.4
Lydia from United States
Family with teens
Guest room, 2 Double, Oceanfront, The Ocean Tower
Stayed 3 nights in October 2020

Not worth the money”

For the amount of money I spent the service was horrible. My room was dirty when I checked in. Previous guest left socks and slippers. I mentioned it to house keeping and they didn’t do anything. House keeper also spilled my skin oil and didn’t clean it up. Dropped a bottle of perfume and cracked the it. Security at hotel was extremely rude. I love Visitng PR but this trip was horrid.

Reviewed October 04, 2020

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10.0
Exceptional
byran from United States
Group
Guest room, 1 King, Resort view
Stayed 3 nights in December 2020

Best”

Loved it

Reviewed December 07, 2020

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9.6
Exceptional
Myrna from United States
Group
Guest room, 2 Double, Oceanfront, The Ocean Tower
Stayed 1 night in July 2021

Excellent hotel. ”

Great hotel. I really recommended

Reviewed August 03, 2021

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10.0
Exceptional
Jill from United States
Couple
Guest room, 2 Double, Oceanfront, The Ocean Tower
Stayed 2 nights in July 2021

Wonderful!”

Highly recommend for beautiful views and being on the beach

Reviewed July 23, 2021

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3.2
viki from United States
Family with young children
Guest room, 1 King, Resort view
Stayed 6 nights in April 2021

Spring Break”

I don't know where to begin! The pool was so dirty that my son got an ear infection in which we ended up in the hospital. The neighbors were smoking marajuana and blasting music all night. I was charged an addition $300 in charges that were not ours and no one ever came to clean our room as they used Covid for an excuse. Please don't charge $93.00 resort feee if you will not provide any service what so ever. We were calling the for room service and no one ever picked up the phone!!!!

Reviewed April 08, 2021

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9.6
Exceptional
Albert from United States
Family with young children
Junior Suite, 1 King, Sofa bed, Oceanfront, The Ocean Tower
Stayed 7 nights in March 2021

Beautiful hotel with Rowdy guests”

It is a beautiful hotel in a very good spot with fantastic staff and clean facilities, but unfortunately the throngs of mainland inner city youth it’s just overwhelming. Marijuana smells, uncultured behavior, ghastly conversations and foul language, loud screams and complete disregard for other guests and basic moral behavior renders this hotel at present time not worthy staying in. Unless the hotel takes care of this issue and the island somehow limits these “travelers” from coming en masse, the culture and happiness of this place is lost...

Reviewed March 29, 2021

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4.8
Carlos from United States
Couple
Guest room, 1 King, Oceanfront, The Ocean Tower
Stayed 1 night in July 2021

Entrega de habitacion”

Se me entregó la habitación a las 5 de la tarde. Al día siguiente pido un late out y me dicen que están llenos que la salida es a las 11.

Reviewed July 24, 2021

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