LA Crystal Hotel
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LA Crystal Hotel

123 EAST ARTESIA BOULEVARD, East Los Angeles, Los Angeles (CA), United States, 90220
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 LA Crystal Hotel
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     LA Crystal Hotel

    LA Crystal Hotel Reviews

    6.5
    Good
    /10
    (184 reviews)See what guests said
    10.0
    Exceptional

    "Right off the 91 freeway on Artesia, the staff is friendly a..."

    Israel

    -

    August 31, 2018

    Things you’ll love about LA Crystal Hotel

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Hot spring bath

    • Air conditioning

    Good
    Location
    6.7
    See map
    Nearby
    Popular
  • Compton Community College1.09 km
  • Compton / Woodley Airport2.31 km
  • Del Amo Metro Station2.94 km
  • Houghton Park3.6 km
  • Westwood College Of Technology5.08 km
  • Imperial/Wilmington/Rosa Parks Metro Station6.14 km
  • Advanced College6.63 km
  • Memorial Hospital Of Gardena7.15 km
  • Avalon Metro Station7.16 km
  • Kindred Hospital South Bay7.31 km
  • This property is in high demand!

    Booked 77 times this week | 6 travelers are looking at this property right now

    Value for money7.0
    Distance to city center18 miles
    Location rating6.7
    Nearest airportCompton / Woodley Airport (CPM)
    Distance to airport2.3 km

    Rooms available at LA Crystal Hotel

    Business Two Double Bed Room
    Business Two Double Bed Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 double beds
    Enter dates to see prices
    Luxury Two Double Bed Room
    Luxury Two Double Bed Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 double beds
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • City view
    • Non-smoking
    • 1 super king bed and 1 bunk...
    Enter dates to see prices
    Business Suite
    Business Suite
    ...
    • City view
    • Separate shower/bathtub
    • 1 super king bed
    Enter dates to see prices
    Standard Double
    Standard Double
    ...
    • City view
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Business King
    Business King
    ...
    • City view
    • Shower and bathtub
    • 1 super king bed
    Enter dates to see prices
    Business Double Bed
    Business Double Bed
    ...
    • City view
    • Separate shower/bathtub
    Enter dates to see prices
    Luxury Double Bed
    Luxury Double Bed
    ...
    • City view
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Luxury King
    Luxury King
    ...
    • City view
    • Non-smoking
    • 1 super king bed
    Enter dates to see prices
    Standard King
    Standard King
    ...
    • City view
    Enter dates to see prices

    What people love about LA Crystal Hotel

    • 8.4
      Excellent

      "Overall this hotel is value for money providing you have a vehicle."

      Jeannette

      |

      May 22, 2018

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    More about LA Crystal Hotel

    More about LA Crystal Hotel

    9.6
    Exceptional

    "Worth price, Cleanliness, Safe and secured."

    Bhanuchander

    |

    December 26, 2018

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "The place was clean and everything was around the corner, fo..."

    Mercyjoy

    |

    April 17, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Please note that the Lobby is under renovation.

    Reviews of LA Crystal Hotel from real guests

    Agoda Reviews (184)
    Cleanliness6.4
    Facilities6.0
    Location6.7
    Service6.3
    Value for money7.0
    Provided by verified guests of Agoda
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    All guests (184)
    All room types
    Showing 75 verified guest comments
    1234
    10.0
    Exceptional
    Travis
    Solo traveler
    Luxury King
    Stayed 2 nights in February 2019

    I really enjoyed my time at the Crystal Hotel it was very nice clean and the room was very beautiful”

    I would recommend anyone to stay here and the next time I go to LA I will be staying there because the location is perfect for where I have to go great time enjoyed it very beautiful room bed was comfortable

    Reviewed February 28, 2019

    Dear guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to welcoming you back to our hotel in the future.

    Responded March 01, 2019
    LA Crystal Hotel
    5.2
    pedro from United States
    Solo traveler
    Luxury King
    Stayed 4 nights in February 2019

    No One came to clean the room”

    I specifically asked to get the room cleaned daily. No one came to clean. I had to use the same dirty towels for my whole stay. Disappointed with the maids & the staff did not pick up their phones. I called on several occasions but they did not answer. Bad service.

    Reviewed February 11, 2019

    Dear pedro thank you for choosing our hotel, and for taking the time to write a review! We were sorry that you didn’t enjoy your stay this time, for in house service, guest need to call our front desk before 12pm, once the front get the request from guest, hotel will send the housekeeping to clean your room, all the staff of the hotel sincerely hope that you will still choose to stay at LA Crystal Hotel on your next trip, and you will see the difference in the future.

    Responded February 12, 2019
    LA Crystal Hotel
    8.8
    Excellent
    TAMALYN from United States
    Solo traveler
    Standard Double
    Stayed 7 nights in February 2019

    Excellent”

    Nice staff. No problems with anyone here.

    Reviewed February 25, 2019

    Dear guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to welcoming you back to our hotel in the future.

    Responded February 26, 2019
    LA Crystal Hotel
    2.4
    Guadalupe
    Couple
    Luxury King
    Stayed 1 night in February 2019

    Staff was rude parking was a scary”

    Staff was rude at front desk Parking was hard to find and cars are abandon there for a longtime. It was dark and scary no directions on how to get to lobby. People around were selling drugs and the hotel hall smelled like urine and marijuana. My husband and i travel for business often and this was the worst hotel I have ever been to.

    Reviewed February 22, 2019

    Dear guest, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Our mediator will contact you and give you a satisfactory answer.

    Responded February 26, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    Moshai
    Business traveler
    Standard Double
    Stayed 1 night in February 2019

    Love the staff and hotel, clean big rooms. Great location ”

    Recommend this place

    Reviewed February 12, 2019

    Dear Moshai thank you for staying at the LA crystal hotel and sharing your stay. The hotel will conduct regular rooms and other facilities. Protect and perfect every detail to provide you with the perfect stay. All the staff of the hotel sincerely hope that you will still choose to stay at LA Crystal Hotel on your next trip, we will be waiting for you.

    Responded February 12, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    David from United States
    Business traveler
    Standard Double
    Stayed 7 nights in February 2019

    Exceptional”

    Nice hotel, friendly staff

    Reviewed February 11, 2019

    Dear David thank you very much for your stay in LA Crystal Hotel and leave valuable comments. These opinions are very important to us and we will continue to work hard and Continuously improve our hardware facilities (or service standards). I hope to have the opportunity to continue to provide services for you, and sincerely look forward to your next visit!

    Responded February 12, 2019
    LA Crystal Hotel
    9.2
    Exceptional
    Monica from United States
    Couple
    Luxury King
    Stayed 1 night in January 2019

    Clean and friendly staff”

    The place was surprisingly bery clean ans comfortable I stayed in a luxury king it seemwd to be updated they have free wifi and when i had a problem with the heater staff came right away to help me I will definitely stay here again

    Reviewed January 20, 2019

    Dear Monica! thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

    Responded January 21, 2019
    LA Crystal Hotel
    7.2
    Very good
    gunpreet from Canada
    Couple
    Standard Double
    Stayed 4 nights in February 2019

    Very good”

    Its an ok Hotel. Just booked because it was cheaper. Rooms were ok. Hotel is very old with foul smell. If you are looking at $80-$100 rooms around LA this might work for you. Breakfast also included which is same every day. Breakfast staff excellent and morning one of the receptionist rude. Refused to give change seriously guys no $5 or $10 bill?

    Reviewed February 20, 2019

    Dear guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Our mediator will contact you and give you a satisfactory answer.

    Responded February 26, 2019
    LA Crystal Hotel
    7.6
    Very good
    shailesh
    Solo traveler
    Standard Double
    Stayed 3 nights in February 2019

    Good core engine, don't expect bells and whistles”

    Pros - location, room quality, price, hot water in shower, friendly front desk staff (I liked Evelyn!) Cons - lack of access controlled parking, pool+spa not functional, at times smelling cigar smoke even on non-smoking floor, casino is basic (east asian)

    Reviewed February 18, 2019

    Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.

    Responded February 19, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    Ma'at
    Family with young children
    Standard Double
    Stayed 2 nights in January 2019

    Exceptional”

    The view from our room is amazing the staff is always nice and they have breakfast!!!

    Reviewed January 27, 2019

    Dear MA! thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience. We look forward to welcoming you back to our hotel in the future.

    Responded January 27, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    Renee from United States
    Family with young children
    Standard Double
    Stayed 1 night in January 2019

    Renee's getaway”

    love love this hidden treasures. Shhhh don't tell too many people.

    Reviewed January 19, 2019

    Dear Renee! Thank you for your stay, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable for each guest. A warm and inviting experience. Thank you again for your comments and sincerely look forward to your visit again!

    Responded January 21, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    Tawnya from United States
    Business traveler
    Luxury King
    Stayed 1 night in January 2019

    Exceptional”

    J

    Reviewed January 18, 2019

    Dear Tawnya! thank you for your stay, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable for each guest. A warm and inviting experience. Thank you again for your comments and sincerely look forward to your visit again!

    Responded January 21, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    Thomas from United States
    Couple
    Luxury King
    Stayed 1 night in February 2019

    Great”

    Great staff

    Reviewed February 12, 2019

    Dear Thomas, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

    Responded February 12, 2019
    LA Crystal Hotel
    3.6
    Francis from Canada
    Couple
    Standard Double
    Stayed 2 nights in January 2019

    Cheap but you get what you pay for ”

    Great: it’s a pretty cheap hotel for LA. Con: poorly maintained. The hotel looks pretty run down. Not super clean and strange smells coming from random places. The « gym » is a set of 2 rundown machines by the swimming pool. The elevator sounded like it would break soon. And there is a homemade casino by the area where the (terrible) breakfast is offered.

    Reviewed January 07, 2019

    Dear guest,We are very sorry, we are still not perfect in some aspects. Thank you for taking the time to let us know about our shortcomings so that we can improve. We are willing to grow in your attention and look forward to your next visit to serve you again.

    Responded January 11, 2019
    LA Crystal Hotel
    3.2
    SAMPATH from United States
    Family with young children
    Luxury Double Bed
    Stayed 1 night in December 2018

    Worst experience ever”

    No value for money and no facilities as mentioned in the website /online. And more over I paid money through online while booking hotel but they rejected it during check in as they want to keep security deposit and don’t accept Amex. When spoke to manager , he replied in a worst tone to call the third party to get the refund

    Reviewed December 31, 2018

    Dear Sampath! thank you for choosing our hotel, and for taking the time to write a review! We were sorry that you didn’t enjoy your stay this time, for security deposit, we release it while guest check out, and the bank will take 7 business days to process the money back to your account. All the staff of the hotel sincerely hope that you will still choose to stay at LA Crystal Hotel on your next trip.

    Responded January 21, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    Israel from United States
    Business traveler
    Standard Double
    Stayed 1 night in August 2018

    Staff is very friendly & rooms are clean and comfortable. Nice pool & casino is great ! ”

    I recommend this casino and hotel if your in the Los Angeles area. Located in Compton , CA. Right off the 91 freeway on Artesia, the staff is friendly and my room was great, the beds super comfortable. Bathroom nice and clean & it’s children approved. Brought my daughter and expected it to smell like tobacco because of casino but it didn’t at all !

    Reviewed August 31, 2018

    Dear customers, thank you for your stay, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm stay for each guest. Thank you again for your comments and sincerely look forward to your visit again!

    Responded December 22, 2018
    LA Crystal Hotel
    2.0
    Caitlyn from United States
    Solo traveler
    Luxury King
    Stayed 2 nights in December 2018

    terrible service”

    terrible service they charged my card a $100 for a deposit and it was sapose to be refunded back to my card and that was on 12/20/2018 and still I haven't received the money back on my card.

    Reviewed January 03, 2019

    . Dear guest,We are very sorry, we are still not perfect in some aspects. Thank you for taking the time to let us know about our shortcomings so that we can improve. We are willing to grow in your attention and look forward to your next visit to serve you again.

    Responded January 11, 2019
    LA Crystal Hotel
    2.0
    Federico from Argentina
    Business traveler
    Business King
    Stayed 1 night in November 2018

    They charge a extra night without telling me and they charge me the most expensive room,”

    The politics of the hotel say that because I arrive to the room some hours in advance of the legal time to enter, they are able to charge me one extra day, but also the guy from the front desk never told me that he also send me to the most expensive room telling me like that room was in my reservation A disaster

    Reviewed November 15, 2018

    Dear customer, thank you for staying at LA Crystal Hotel, and I am sorry to hear that you are not satisfied with our service. Regarding your question, we sincerely invite you to call the front desk at your convenience or contact the lobby manager to let us know the specific details so that we can improve. Thank you again for choosing to stay at LA Crystal Hotel. I hope this experience will not affect your trust in us and look forward to your visit again.

    Responded December 22, 2018
    LA Crystal Hotel
    2.0
    DANITZA from United States
    Couple
    Business King
    Stayed 3 nights in October 2018

    Drug users environment ”

    At sunnest we arrived to the hotel, there were outside the main entrance a group of people smoking marijuana including the vallet personnel ...i had to call the police in order to get my car keys back ...

    Reviewed October 14, 2018

    Dear customers, thank you for your stay, we have been paying attention to the guests during their stay, and actively improve their professional standards and service standards, and strive to make guests feel the warmth of home. We are very sorry, we are still not perfect in some aspects. Thank you for taking the time to let us know about our shortcomings so that we can improve. We are willing to grow in your attention and look forward to your next visit to serve you again.

    Responded December 22, 2018
    LA Crystal Hotel
    4.0
    SIAK from Singapore
    Family with young children
    Family Suite
    Stayed 1 night in October 2018

    Dilapidated State ”

    Property appeared on the verge of closing down with huge empty voids on the ground lobby area...the room we booked was huge in size and that was probably the only decent value about this stay. Nothing like the photos we came to expect...Will not return ....

    Reviewed October 11, 2018

    Dear customer, thank you for your stay. We always pay attention to the feelings of our guests during their stay, and actively improve their professional level and service standards. Sorry, we are still not perfect in some aspects. We will improve our deficiencies and keep improving. We attach great importance to your feedback and suggestions, and will strengthen the training for front-line employees, and hope to give you a new look at your next visit! I sincerely look forward to your visit again!

    Responded December 22, 2018
    LA Crystal Hotel
    1234
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