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La Lisa Hotel Surabaya
Superior, La Lisa Hotel Surabaya in Surabaya
Lobby, La Lisa Hotel Surabaya in Surabaya
Lobby, La Lisa Hotel Surabaya in Surabaya
Interior view, La Lisa Hotel Surabaya in Surabaya
Interior view, La Lisa Hotel Surabaya in Surabaya
Swimming pool [outdoor], La Lisa Hotel Surabaya in Surabaya

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8.7

Excellent

321 reviews

321 reviews

Housekeeping7
Breakfast3
Food & Dining1
See map
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Surabaya's Zoo
2.8 km
Bungkul Park
2.9 km
Surabaya Town Square
3.7 km
Monkasel (Submarine Monument)
4.0 km
Tunjungan Plaza
5.2 km
Closest landmarks
RS Premier Surabaya
320 m
International Hospital Surabaya
340 m
Indogrosir Pusat Perkulakan
370 m
Rumah Sakit Premier Surabaya
370 m
Klinik Hewan - Little Paw
540 m

La Lisa Hotel Surabaya

Jalan Raya Nginden No 82, Surabaya Center, Surabaya, Indonesia, 60284 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to restaurant, indoor pool and spa on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
Doctor/nurse on call
Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Spa

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.9
Location rating8.8
Nearest airportJuanda International Airport (SUB)
Distance to airport8.7 km

Rooms available at La Lisa Hotel Surabaya

Grand Superior
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Family Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed or 2 single beds...
Enter dates to see prices
Deluxe
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Family 3 Persons
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds and 1 king be...
Enter dates to see prices
Superior
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Twin
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Superior Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room 2 Single bed
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does La Lisa Hotel Surabaya provide shuttle service for getting around?

For your convenience when traveling around the city, La Lisa Hotel Surabaya provides None right where you need it making it easy for you to get to places smoothly.

What kind of non-water sports and outdoor activities are accessible at La Lisa Hotel Surabaya?

La Lisa Hotel Surabaya features non-water sport and outdoor activities such as hiking trails for you to take joy in.

Does La Lisa Hotel Surabaya offer dry cleaning services?

Yes! La Lisa Hotel Surabaya offers dry cleaning service that is available all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What procedures does La Lisa Hotel Surabaya take in terms of hygiene, safety, and cleanliness?

La Lisa Hotel Surabaya fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with body thermometer, doctor/nurse on call, free face masks, and temperature check for guests and staff for increased safety precautions and hygiene protocols.

What do past visitors like most about La Lisa Hotel Surabaya?

Past guests that stayed at La Lisa Hotel Surabaya have given this property a rating of 8.993 for its outstanding cleanliness as the major highlight for their stay.

What is the typical rating that verified Solo travelers' have given to La Lisa Hotel Surabaya?

Past solo travelers that have stayed at this property have given La Lisa Hotel Surabaya an average rating of 9.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to La Lisa Hotel Surabaya?

Past business travelers that have stayed at this property have given La Lisa Hotel Surabaya an average rating of 8.6. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to La Lisa Hotel Surabaya?

Verified families with young children that have stayed at this property have given La Lisa Hotel Surabaya an average rating of 8.8. You can look up more complete customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to La Lisa Hotel Surabaya?

Verified families with older children that have stayed at this property have given La Lisa Hotel Surabaya an average rating of 8.7. You can search for more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at La Lisa Hotel Surabaya?

Start your days right, with the buffet breakfast options featured at La Lisa Hotel Surabaya.

What people love about La Lisa Hotel Surabaya

  • 9.6

    Exceptional
    Staff 

    "Very good hospitality, clean rooms, good food spread but can change menu daily, friendly staff."

    Izyan

    |

    June 5, 2023

  • 7.2

    Very good
    Cleanliness

    "The good side was the room was clean."

    Dendhy

    |

    February 22, 2023

  • 9.6

    Exceptional
    Breakfast

    "Strategic location, excellent staff services, good breakfast that made my day."

    Hui

    |

    July 27, 2023

Property ranking|Compared to 1,005 Surabaya properties
See all rankings
Cleanliness score
9/10
Value for money score
8.9/10
Service score
8.9/10
Room size
24 sqm.
Better than
92
%
of Surabaya properties
Better than
90
%
of Surabaya properties
Better than
90
%
of Surabaya properties
Bigger than
88
%
of Surabaya properties
Overall rating:

8.7

Excellent
321 reviews
Cleanliness
9.0
Facilities
8.4
Location
8.8
Read all reviews >
More about La Lisa Hotel Surabaya

More about La Lisa Hotel Surabaya

Experience Comfort and Convenience at La Lisa Hotel Surabaya

La Lisa Hotel Surabaya is a 3.0 star hotel located in the heart of Surabaya, Indonesia, offering a range of facilities to ensure a comfortable and convenient stay. Guests can enjoy 24-hour room service, a coffee shop, laundry service, and a restaurant serving halal cuisine. The hotel also features safety deposit boxes, airport transfer, tours, valet parking, and a concierge service to assist with any needs. Guests can relax and unwind in the indoor pool, spa, or outdoor pool or stay connected with Wi-Fi in public areas and Free Wi-Fi in all rooms. Other amenities include a car park, designated smoking area, shuttle service, dry cleaning, express check-in/check-out, car hire, luggage storage, daily housekeeping, gift/souvenir shop, taxi service, ticket service, breakfast buffet, car park onsite, self-parking, and a car park free of charge.

Explore Surabaya's Landmarks and Attractions from La Lisa Hotel

La Lisa Hotel Surabaya offers easy access to some of the city's most popular landmarks and attractions. Just a short drive away, guests can explore the Sampoerna Museum and learn about the city's rich history and culture. Tunjungan Plaza, a premier shopping destination, is also nearby for those looking to indulge in some retail therapy. The Suramadu National Bridge, a stunning architectural feat that connects Surabaya to the island of Madura, is another must-see attraction. For those seeking some outdoor relaxation, Bungkul Park is the perfect spot for a picnic or a leisurely stroll. Other notable landmarks and attractions include the Monkasel (Submarine Monument), Surabaya Town Square, Tugu Pahlawan, Surabaya's Zoo, Suroboyo Monument, and Ampel Mosque. With so much to see and do in the surrounding area, La Lisa Hotel Surabaya is the perfect base for any traveler looking to explore the best of Surabaya.

A Memorable Stay at La Lisa Hotel Surabaya

La Lisa Hotel Surabaya has been receiving rave reviews from its guests, and it’s not hard to see why. The hotel boasts of friendly staff who go above and beyond to make their guests feel welcome. The artistic decoration throughout the hotel is a feast for the eyes, and the lobby, in particular, is full of ethnic stuff that guests love. The hotel also offers complete facilities that cater to guests’ every need. The location is another plus, making it easy for guests to explore the city. Overall, guests have had a memorable stay at La Lisa Hotel Surabaya and highly recommend it to others.

Experience Exceptional Value and Service at La Lisa Hotel Surabaya

La Lisa Hotel Surabaya is a top-rated hotel that provides exceptional value and service to its guests. With an overall rating of 8.8, the hotel has received high marks for its value, cleanliness, and staff performance. The hotel's facilities are also impressive, with an 8.4 rating, and guests appreciate its convenient location, which has earned an 8.8 rating. Whether you're traveling for business or leisure, La Lisa Hotel Surabaya is the perfect choice for a comfortable and enjoyable stay in Surabaya, Indonesia.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Breakfast

2 mentions

Housekeeping

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Dutch
  • French
  • German
  • Indonesian
  • Korean
  • Malay
  • Spanish
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Garden
  • Hiking
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Rooms sanitized between stays
  • Shared stationery removed
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • Buffet

Location

Jalan Raya Nginden No 82, Surabaya Center, Surabaya, Indonesia, 60284
Excellent
Location

8.8

Airports
  • Juanda International Airport (SUB)
    8.7 km
  • Abdul Rachman Saleh Airport (MLG)
    70.5 km
Public transportation
  • Ngagel
    2.4 km
  • Wonokromo Railway Station
    2.7 km
Hospital or clinic
  • RS Premier Surabaya
    320 m
Shopping
  • Tunjungan Plaza
    5.2 km
Convenience store
  • Alfamart
    2.2 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Surabaya's Zoo
    2.8 km
  • Bungkul Park
    2.9 km
  • Surabaya Town Square
    3.7 km
  • Monkasel (Submarine Monument)
    4.0 km
  • Tunjungan Plaza
    5.2 km
  • Pakuwon Food Festival
    5.6 km
  • Masjid Nasional Al Akbar Surabaya
    6.2 km
  • Suramadu National Bridge
    6.4 km
  • Tugu Pahlawan
    7.1 km
  • Sampoerna Museum
    8.8 km
Nearby landmarks
  • RS Premier Surabaya
    320 m
  • International Hospital Surabaya
    340 m
  • Indogrosir Pusat Perkulakan
    370 m
  • Rumah Sakit Premier Surabaya
    370 m
  • Klinik Hewan - Little Paw
    540 m
  • GOR SMA Negeri 16 Surabaya
    640 m
  • Puskesmas Sidosermo
    730 m
  • Sanggar Agung Temple
    730 m
  • Taman Nginden Intan
    750 m
  • Bozem Bratang
    770 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:30
Getting around
  • Airport transfer fee250000 IDR
The property
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 121

Reviews of La Lisa Hotel Surabaya from real guests

Provided by verified guests of Agoda
8.7
Cleanliness9.0
Facilities8.4
Location8.8
Service8.9
Value for money8.9
High score for Surabaya
Rating
9+ Exceptional (53)
8-9 Excellent (14)
7-8 Very Good (24)
6-7 Good (4)
<6 Below Expectation (8)
Time of the year
Mar - May (24)
Jun - Aug (17)
Sep - Nov (22)
Dec - Feb (40)

Show reviews that mention 

Showing 103 verified guest comments
12345
10.0
Exceptional
didiek from Indonesia
Family with young children
Superior Room
Stayed 1 night in November 2022

Staycation...”

Good place 😍👍

Reviewed November 06, 2022

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10.0
Exceptional
Rivantio from Indonesia
Couple
Superior Twin Room
Stayed 1 night in November 2022

good ”

hotel paling worth it

Reviewed December 14, 2022

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9.6
Exceptional
M from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2021

Exceptional”

Friendly staff, artistic decoration, complete facilities, good location, and so on. Love the ambience here. Love the lobby, full of ethnic stuff. The room was nice but there were too many mosquitoes.

Reviewed December 01, 2021

See room deals

9.2
Exceptional
Lai from Australia
Family with teens
Superior Twin Room
Stayed 6 nights in January 2023

Great hotel ⭐⭐⭐”

Great staff and clean environment

Reviewed January 22, 2023

See room deals

9.2
Exceptional
dwi from Indonesia
Family with young children
Superior Double or Twin Room
Stayed 1 night in November 2021

Overall is good, but......”

Breakfast is not buffet.

Reviewed December 12, 2021

See room deals

6.8
Good
Rizky from Indonesia
Family with teens
Superior Room
Stayed 1 night in May 2022

Comfortable but too small parking ”

The room is comfortable and pretty spacious for its price. Unfortunately, the staff was not ready to even tell me where to park my car, meanwhile the parking space is very limited. Also, the location is a bit far from the city center. If you have other options for hotel, and budget, go for other places.

Reviewed May 10, 2022

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6.8
Good
Rizky from Indonesia
Family with teens
Superior Twin Room
Stayed 1 night in May 2022

Comfortable but small parking area”

The room is comfortable and pretty spacious for its price. Unfortunately, the staff was not ready to even tell me where to park my car, meanwhile the parking space is very limited. Also, the location is a bit far from the city center. If you have other options for hotel, and budget, go for other places.

Reviewed May 10, 2022

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8.0
Excellent
ANDREAN from Indonesia
Business traveler
Superior Twin Room
Stayed 1 night in March 2020

goo hotel”

good hotel and clear

Reviewed April 27, 2020

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6.4
Good
grace from Indonesia
Group
Deluxe
Stayed 1 night in October 2022

Ok hotel”

, room not properly clean, the bathroom water drains very very slowly,,

Reviewed October 23, 2022

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5.6
Liz from Singapore
Couple
Superior Double Room
Stayed 1 night in December 2022

We paid $100 and stayed in a motel”

We didn’t have pictures for the room so we thought we would get at least a decent room with this price. But it turns out the room we were offered is not only small but also the bed sheets are old with stains on it. The pillows look yellowish. The worst thing is that, after I showered, my skin and hair got really dry from the water. They need to check on their pipes. There is copper rusty smell. Breakfast is not bad. This is a nice budget hotel for family stay if they charge at 25-35 dollars.

Reviewed January 02, 2023

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4.8
Raymond from Indonesia
Couple
Superior Double or Twin Room
Stayed 2 nights in October 2022

Rude staff”

Unclear information given for parking And staff is very rude Dont stay with breakfast if there is an event, the breakfast will be moved to lobby with awkward situation where people goes around Very uncomfortable breakfast

Reviewed October 22, 2022

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10.0
Exceptional
Ugur from United States
Couple
Grand Superior
Stayed 8 nights in March 2017

Exceptional”

It's very new hotel and staff is very professional. My room was cleand every day very good. Nice clean showers,bed sheets and towels. Good parking and good breakfast items. Very delicious food. Highly recommended.

Reviewed April 09, 2017

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8.0
Excellent
Catherine from Indonesia
Couple
Superior
Stayed 1 night in November 2017

Very good”

Recommended stay, very worth the money. I might say it is more than a 3 star hotel. Things to change is the room has some mosquitoes which are quite annoying, maybe staff can clean up the room better for the next stay.

Reviewed November 20, 2017

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7.6
Very good
vincent from Indonesia
Couple
Grand Superior
Stayed 2 nights in July 2017

Basically ok but..”

Over all is ok but in my last day this hotel has looked not ready in breakfast serving for a lot of guests. N the taste of meal need to be improved

Reviewed August 01, 2017

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8.8
Excellent
Hartawan from Indonesia
Business traveler
Family 3 Persons
Stayed 1 night in July 2017

veny nice new hotel”

location not far from city, easy to find local food, comfort room...everything was great...

Reviewed July 17, 2017

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9.6
Exceptional
Samantha from Singapore
Group
Family 3 Persons
Stayed 1 night in November 2017

Family room ”

Note that the family room’s 1 double and 2 singles is really 1 double and 2 sort of bunk beds (1 pulls out from the bottom of the other). Otherwise good clean and worth the money. Will stay again.

Reviewed November 15, 2017

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7.2
Very good
Juhri from Indonesia
Business traveler
Stayed 1 night in July 2017

good hotel near city center”

good hotel near city center

Reviewed July 10, 2017

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8.8
Excellent
tito from Indonesia
Business traveler
Superior Twin
Stayed 4 nights in February 2018

overall the best among other hotel nearby”

only the towel i dont like, seem like too old and need to change new one. feel hard and smell , also colour look like used many years already.

Reviewed February 15, 2018

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7.2
Very good
Hoatta from Indonesia
Couple
Grand Superior
Stayed 2 nights in October 2018

Value of money”

Good hotel and recommended. Value for money...

Reviewed December 27, 2018

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7.2
Very good
erwin from Indonesia
Solo traveler
Superior
Stayed 1 night in February 2017

Is not ready yet , smell of paint and noise from worker in the basement. The room is new , too bad ”

The working lift is only 1 and we must share with the worker. You should open when you are ready , first expirience is important. Only stay for 1 hour.

Reviewed February 03, 2017

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12345
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