La Santé Hotel & Spa
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La Santé Hotel & Spa

42 Chau Long Street, Ba Dinh District, Hanoi, Vietnam, 100000
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     La Santé Hotel & Spa

    La Santé Hotel & Spa Reviews

    8.2
    Excellent
    /10
    (231 reviews)See what guests said
    9.2
    Exceptional

    "Breakfast was terrific with many choices and made to order,..."

    Eduardo

    -

    March 16, 2018

    8.8
    Excellent service
    Recommended by 83% of guests

    Things you’ll love about La Santé Hotel & Spa

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Breakfast [free]

    Very good
    Location
    7.7
    See map
    Very good location - 530 meters from city center
    Popular
    Nearby
  • West Lake810 m
  • Ho Chi Minh Mausoleum1.2 km
  • Old Quarter1.36 km
  • One Pillar Pagoda1.41 km
  • Vietnam Fine Arts Museum1.71 km
  • Temple of Literature1.91 km
  • St. Joseph's Cathedral (Nha Tho Lon)1.94 km
  • Hoan Kiem Lake2.06 km
  • Hoa Lo Prison2.2 km
  • Vietnam Museum of Ethnology4.5 km
  • Value for money8.4
    Location rating7.7
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.9 km

    Rooms available at La Santé Hotel & Spa

    Family suite room
    Family suite room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Deluxe City View (Double or Twin)
    Deluxe City View (Double or Twin)
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Interconnecting Room
    Interconnecting Room
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 2 double beds or 1 double b...
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    Executive City View
    Executive City View
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Honey Moon Room
    Honey Moon Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Rooms
    Deluxe Rooms
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Run of House
    Run of House
    ...
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      Executive Suite
      Executive Suite
      ...
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        Family Suite
        Family Suite
        ...
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          Family Suite
          Family Suite
          ...
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            Have a question for La Santé Hotel & Spa?

            What people love about La Santé Hotel & Spa

            • 9.6
              Exceptional

              "The La Sante Hotel was great!"

              Jared

              |

              November 18, 2018

            • 9.2
              Exceptional
              Staff 

              "Staff are excellent!"

              Hoa

              |

              December 28, 2018

            • 7.6
              Very good
              Staff 

              "their strength is in the very courteous, obliging, and ever smiling staff."

              Thilantha

              |

              January 1, 2019

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            More about La Santé Hotel & Spa

            More about La Santé Hotel & Spa

            6.0
            Review score

            "Clean room and good value"

            Thuy

            |

            September 26, 2018

            Read more reviews

            An overview

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            What they offer

            8.0
            Very good

            "This hotel is good value for money, especially if you are on..."

            Justin

            |

            September 3, 2018

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            Vietnamese cuisine
            Vietnamese cuisine
            Cat Bar
            120 m Vietnamese
            La Belle Vie Cafe
            260 m Vietnamese
            Mien Luuon 34
            310 m Vietnamese
            American cuisine
            American cuisine
            Purple Cherry Restaurant
            680 m American, Asian, European
            Hanoi Rocks Bar
            1.3 km American, Bar, European
            iCream Lab
            1.4 km American, Australian, Vietnamese
            Asian cuisine
            Asian cuisine
            Hanoi Cooking Centre Cafe
            20 m Asian, Cafe, Vietnamese
            Aummee Vegetarian Restaurant
            60 m Asian, Vegan, Vegetarian
            Pho Cuon Huong
            140 m Asian, Vietnamese

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Reviews of La Santé Hotel & Spa from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (231)
            8.2
            /
            10
            Cleanliness8.4
            Facilities7.6
            Location7.7
            Service8.8
            Value for money8.4
            All languages
            All guests (231)
            All room types

            Show reviews that mention 

            Showing 94 verified guest comments
            12345
            8.0
            Excellent
            zoe from New Zealand
            Couple
            Deluxe Rooms
            Stayed 2 nights in October 2018

            Overall good stay”

            The staff were very friendly and helpful but our bathroom was not very clean. A lot of soap scum in the showers and the shower was blocked - even after calling for help. I would recommend this to people travelling to Hanoi as overall we enjoyed our stay.

            Reviewed October 04, 2018
            8.0
            Excellent
            Justin from United Kingdom
            Solo traveler
            Deluxe Rooms
            Stayed 5 nights in August 2018

            Nice hotel overall”

            This hotel is good value for money, especially if you are on a budget. The location is walking distance to the night market, and quite central to the main tourist spots. They gave me a walking tourist map on my arrival which made sightseeing very easy. The breakfast and room were fair given the price I paid. I would stay here again.

            Reviewed September 03, 2018
            10.0
            Exceptional
            Trung from Australia
            Family with teens
            Deluxe City View (Double or Twin)
            Stayed 1 night in July 2018

            Exceptional”

            Very friendly staffs and helpful. The hotels are in quiet place. The rooms are very clean. The breakfast are excellent. Book all the tours from hotel which are excellent, cheap and comfort to my needs Will come again

            Reviewed August 06, 2018
            4.4
            Dominique from France
            Solo traveler
            Deluxe Rooms
            Stayed 1 night in February 2019

            Disappointing staff”

            To go to the hotel I took a taxi that charged me over three times the normal amount. I refused to pay the full amount and agreed to pay the normal price. The taxi driver followed me inside the hotel and harassed me in front of the staff. The staff admitted that the taxi driver was trying to cheat me but they did not stop the driver from harassing me inside the hotel. The staff (several men) should have kicked him out but they did not. Very disturbing and shameful behavior from the staff.

            Reviewed February 20, 2019
            7.6
            Very good
            Thilantha from Sri Lanka
            Family with young children
            Deluxe City View (Double or Twin)
            Stayed 4 nights in December 2018

            Mid range hotel with very helpful staff”

            Located in the Hanoi old quarter. Most hotels in this area are very small in size. However, their strength is in the very courteous, obliging, and ever smiling staff. They arranged day tours through Wati travels. Offers a good breakfast, and we enjoyed our four day stay very much. The downside is that the hotel is located in a place far from shopping areas and restaurants.

            Reviewed January 01, 2019
            8.8
            Excellent
            Mohd from Singapore
            Business traveler
            Deluxe Rooms
            Stayed 2 nights in February 2018

            good location near airport direct bus”

            Staff is very help full and polite, breakfast also many choose. Room very nice and clean. i always booked this hotel but last visit was full so i stay at Mon Regency, very disappointed, fill like change other hotel but can not refund so stay and suffer.

            Reviewed May 09, 2018
            10.0
            Exceptional
            Mohd from Singapore
            Business traveler
            Deluxe Rooms
            Stayed 2 nights in March 2018

            Business stay”

            We are very happy with this hotel their staff are very helpful and caring. Just ask them what your need they will try to help. i stay this hotel every time i go for my business meeting. The Hotel is very clean and near by Airport and night market. Very good location. Thnak you Agoda for the best service provider.

            Reviewed April 05, 2018
            8.4
            Excellent
            Kimberley from New Zealand
            Family with young children
            Interconnecting Room
            Stayed 3 nights in March 2018

            Excellent”

            Overall a nice stay, we had interconnecting family rooms. Staff were friendly and made a real effort to ensure we had a good stay. Late checkout was much appreciated before night train. Breakfast could be improved. Terrible coffee. Often no juice, cooked breakfast inconsistent. Location, walkable to tourist areas, but can be tricky on busy roads. Ask staff to help you with taxis to minimise being ripped off.

            Reviewed March 17, 2018
            8.4
            Excellent
            Oei from Singapore
            Family with teens
            Interconnecting Room
            Stayed 1 night in December 2017

            Excellent Service from all the staff of the hotel. Delicious breakfast.”

            Excellent Service from all the staff of the hotel. All staff at the counter are very professional and helpful. Esp Ben and Shara. Will stay this hotel again if I will to visit Hanoi again. Delicious breakfast, My kids love their french toast and diff types of eggs. No doubt the city where all the happening is is about 3km away After visiting the city area, I am grad that I am not staying at the noisy city area. Cars and motor bike horn thru the night. The counter staff always help us to call for taxi when we are going to city and usually cost about 35k to 50k viet dong(less then US$2). The lights in toilet for room 904 need improvement. Too dim but i manage to adjust the mirror to reflex some lights into the shower. As for room 903 water wet the rooms when shower.

            Reviewed December 27, 2017
            8.4
            Excellent
            George from Netherlands
            Business traveler
            Deluxe Rooms
            Stayed 2 nights in November 2017

            Great hotel on a great location”

            We were in Hanoi for work and we can really recommend this hotel for a stay. It's located in a nice area with loads of restaurants in the neighborhood. The rooms are clean and good. Good value this hotel.

            Reviewed November 29, 2017
            10.0
            Exceptional
            Yani from Indonesia
            Couple
            Executive City View
            Stayed 1 night in November 2017

            Amazing and lovely stay”

            I requested the hotel to help me decor my room as it's my anniversary with my bf.. the hotel done it well, besides a standard decoration (swan and flower petal) they even prepared a cake and rose bouquet for us.. so lovely 😊😊😊 the staffs were really friendly and assist us to book a restaurant and also to park our motorbike.. very clean and spacious.. worth the orice.. I'll definitely stay here again :)

            Reviewed November 12, 2017
            10.0
            Exceptional
            Phuong from Vietnam
            Couple
            Deluxe City View (Double or Twin)
            Stayed 3 nights in October 2017

            Wonderful experience”

            We had such a pleasant time in Hanoi, thanks to La Sante Hotel. The hotel was new, so all facilities were still in excellent condition. The staff was friendly, but not over-caring, so they made us feel very comfortable and at home. It was located near the Old Quarter and Long Bien bridge, and surrounded by a lot of Hanoi's famous local eateries. Within the walking distance from the hotel was Cha Ca La Vong and Home restaurant. We especially loved La Sante Spa: Ms. Xuyen, our masseuse, gave us the best hot stone massage I have ever had. I will definitely come back for a second stay at La Sante hotel.

            Reviewed October 15, 2017
            10.0
            Exceptional
            Trung from Vietnam
            Business traveler
            Deluxe City View (Double or Twin)
            Stayed 3 nights in September 2017

            Great choice”

            I stayed 3 nights, breakfast changes everyday and delicious. Room was great, had very big bed and comfortable bathroom. The staff was very helpful from buying sim card for you to room service. Such a remarkable stay.

            Reviewed September 21, 2017
            8.8
            Excellent
            Chih-Fu from Taiwan
            Business traveler
            Deluxe City View (Double or Twin)
            Stayed 1 night in August 2017

            Highly recommend to all”

            Very friendly English-speaking staffs. I asked a million questions, and they answered every single question with tons of patience and smile. The room is amazingly spacious and modern. I like the long working desk in the room, it gives me a lot of spaces for my notebooks and other stuffs. Very satisfied and highly recommend to all travelers :)

            Reviewed August 20, 2017
            9.2
            Exceptional
            Hoa from Vietnam
            Couple
            Deluxe Rooms
            Stayed 4 nights in December 2018

            Good place to stay in Hanoi”

            Staff are excellent! Nice room and good facilities

            Reviewed December 28, 2018
            5.2
            Josh from Singapore
            Solo traveler
            Deluxe Rooms
            Stayed 3 nights in December 2018

            Above average”

            Most of the elements of the room that I had stayed in were satisfactory. However, for the price that had been paid, I was disappointed by the lack of hot shower water. I visited over the last week, when temperatures in Hanoi had dropped to 10 degrees (and lower at night). For a hotel like this, you would expect that hot water in the bathroom is essential - but after standing in the shower for 2 minutes, the hot water fizzled out and turned freezing cold. After enduring perhaps the shortest shower of my life, I gave a quick call to the reception, who said they would send someone up to check. Upon checking, I was told that the hotel had a very old water heater system that only provided up to 5 minutes of hot water (and this was with the tap on moderate flow). This meant that I was left with no choice but to bathe with a trickle of hot water - something I could live with, but certainly not something I expected given the price of the hotel.

            Reviewed January 03, 2019
            9.6
            Exceptional
            Jared from Singapore
            Business traveler
            Deluxe Rooms
            Stayed 2 nights in November 2018

            Great Hotel at Hanoi West Lake Area”

            The La Sante Hotel was great! The staff were very helpful and friendly, and the rooms were really good for the price. Very much value for money!

            Reviewed November 18, 2018
            10.0
            Exceptional
            David from Indonesia
            Business traveler
            Deluxe City View (Double or Twin)
            Stayed 5 nights in January 2018

            Superb”

            Love it.

            Reviewed August 15, 2018
            7.2
            Very good
            Soraya from Malaysia
            Family with young children
            Interconnecting Room
            Stayed 5 nights in March 2018

            Comfortable stay”

            We booked the interconnecting room and we like the layout of the rooms. First room is a bit small but the other room is bigger and a corridor to connect to the other room. Beds are comfortable, bathroom is nice but the light very dim. Good breakfast, lift is fast, internet is good. For the price we pay, this is a very affordable and good hotel.

            Reviewed March 15, 2018
            8.0
            Excellent
            Michael from Malaysia
            Couple
            Deluxe City View (Double or Twin)
            Stayed 3 nights in January 2018

            Pleasant”

            Nice hotel if based on the rate paid. However, my friend doesn't feels good as seen "spirit" in the first room that we stay. Since already prepaid, asked for another room instead. Not going to reveal the room number here. Walking distance to the places of interest.

            Reviewed March 02, 2018
            12345
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