"The hotel itself is well-located, well-appointed and well-ru..."
January 13, 2019
Located in heart of Hanoi
Free Wi-Fi in all rooms!
|Value for money||9.4|
|Nearest airport||Gia Lam Airport (VVGL)|
|Distance to airport||4.4 km|
When visiting Hanoi, you'll feel right at home at Hanoi Elegance Ruby Hotel, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Tagilis, Hang Da Galleria, Hai Van Printing and Embroidery Shop.
The facilities and services provided by Hanoi Elegance Ruby Hotel ensure a pleasant stay for guests. The hotel provides free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, room service to ensure our guests the greatest comfort.
The hotel features 20 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hanoi Elegance Ruby Hotel is an excellent choice for your stay in Hanoi.
"I don't know where to star, my stay here have been fantastic."
December 15, 2018
"Lovely spacious bedroom."
December 30, 2018
"Good , friendly staffs."
May 27, 2018
"Location is really convenient."
November 30, 2018
September 9, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
La Storia Ruby Hotel
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Great value for money”
This hotel is located in a very convenient neighborhood. There are lots of restaurants and cafes (and good ones) within walking distance. The hotel staff was friendly and helpful. great value for money.
big rooms and great location”
Their family suite is highly recommended. The room is very spacious witg 2 queen-sized beds. Receptionist named Tracy is very helpful and accommodating. She provided useful information going around Hanoi. Location is in quiet small street in the Old Quarter which is very good for a relaxing stay. There are lots of restaurants and shops nearby. This is indeed value for your money, will definitely recommend this to others.
The best hotel in hanoi🤭”
I don't need to mention a lot. they are perfect. they provide a lot of information and services about the local thing with a friendly accent and smile. The room condition was also very clean, dry and good smelly. Was perfect!♥️♥️
The best of the best hotel in Vietnam”
Me and my friend have a five day trip in hanoi. When i came, i was treated best welcome. The room was very clean and comfortable. The hotel lied in a very small alley but convenient location. However, the most memoriable thing here is the people, isablla, martin and all the other staff are just so helpful, friendly. They helped me a lot especially the tour booking to ha long bay and ninh binh. I can 't describe by words the beauty of these destinations. Viet nam is probably the place i will be most likely to recommend if any one wants to find a place of spectacular view, friendly people and good service. Thank you for an unforgettable trip. Will come back again
Luxury hotel centrally located in the Old Quarter ”
The hotel is centrally located in the old quarter. It's walking distance to all the shops and restaurants. It's also off a small road so it's blisfully quiet so you don't hear all the car horns. The decor is modern and luxurious. They've thought of everything from a laptop to fresh fruit in the room. We came back one day to find a freshly made birthday cake even though we hadn't said anything, what a lovely surprise! Every single staff member is super helpful and friendly, from the bellman and the cleaner to the breakfast staff and chef. Everyone greeted us with a smile and a hello. Justin and Tracy particular went above and beyond to ensure our stay was perfect. Tracy greeted us with drinks and gave us ideas on how we could make the most of our stay in Hanoi. Whilst Justin made helpful recommendations, arrangements for excursions and calls to organise our massages and taxis. Overall, everyone goes above and beyond to ensure you're stay is perfect. Fantastic value for money!
Lovely, new and clean hotel. Breakfast was excellent! ”
Lovely spacious bedroom. Not sure we were in the right room we booked, but we had a great view and plenty of space we didn’t bother to question it. The bed was comfy, air con worked brilliantly and was quiet if at all noticeable. The pool side was great, the gym was good and equipment new. Sky bar was nice and welcoming too. Finally the breakfast! It was fantastic, egg and bacon station was great! And the Pho was yummy. So many options and all tasted great!
Would love to stay here again”
Right in the heart of the Old Quarter. Amazing location and such great value. The staff here are amazing and made us feel incredibly special during our entire stay. The Old Quarter is so dense and there are a plethora of places to stay but having had a wonderful stay here, this place deserves your custom. The all-included breakfast buffet is good and you can also order off the menu. Nothing is too much trouble for the staff and they helped us so much with guidance on things to do and helping translate where needed. We love this place, and the people that work here equally so.
The best service I have ever got from any hotels. the hotel is also strategically located in the middle of Old Quarter and within walking distance to French Quarter. If you are looking for a place to stay in Hanoi, stop your search here!
Ok Room, Good Size, Nice Staff”
Great location, easy access to lots of nice restaurants/cafes, sites. Helpful and kind staff. Basic breakfast. Shower was dated... I think they are long overdue for a renovation - when we arrived our TV was not working and they had to change the TV (and the TV we ended up using, the picture quality was not clear). The AC leaked and they needed to call maintenance to fix it on our 2nd night (we stayed 3 nights). Bed was good and size of the room was good. You can hear some street traffic (we were on the top floor).
Fabulous, Welcoming, Super Competent Staff, Superb Location and Facilities”
The hotel itself is well-located, well-appointed and well-run. It is situated on a relatively quiet, small street in Old Town. It is within walking distance or a short, inexpensive cab ride to virtually all of the main Hanoi attractions. The rooms are typically European, a bit on the small side, with a very good bathroom, effective HVAC, queen size bed, good safe, effective relief from the hustle and bustle of the street and plenty of room for luggage. Breakfast is tasty, plentiful and delivered with speed and kindness. But makes this place even more exceptional is the staff, who are knowledgable, generous with their time, fluent un my language, English, and sincerely interested in the quality of their travellers’ experiences. They were patient with our (very) limited language skills and nearly perfect ignorance of Hanoi. My group of six, 65-ish Americans were completely charmed by our stay at this hotel.
Cute little boutique hotel, rooms are small and basic but the staff are wonderful!
Location was perfect in the Old Quarter. Rooms were clean but small. Breakfast buffet was limited but fresh.
Fab small hotel in great location...”
Value for money for short stay in central location, room is on the small side but everything else is adequate. Within walking distance to St Joseph and Hoan Kiem Lake. Staffs are all quite fluent in English and make you feel you are talking to Viet friends. This english capability especially help when I had to communicate my health issue to the night staff and they responded right away and effectively. Thanks Simon, Jasmine, and everybody for a very warm and welcoming stay there in Hanoi.
Wonderful staff and Hotel”
first time in vietnam and first destination to hanoi. location is all walkable distance. speedy response on all requests and even give a surprise bday celebration and cake to my boyfriend. my boyfriend even request them to help plan for a proposal and though simple, but we are very happy for it and they dint even charge us and they are also excited for it because its their first doing a proposal decoration in their hotel. Staff is all wonderful and very friendly and with smiles all the times and even call us not to miss the breakfast. definitely will come back again if we came to vietnam again. highly recommended
The most friendly welcoming that my sister and I have had thus far! Justin was an excellent receptionist and was extremely helpful. He brought us amazing watermelon juice welcome drinks served with pineapple. He also went out of his way to help us with great restaurant choices and booking our trip to ha long bay! He was definitely the highlight of our stay at the hotel. The room was great except that it was a small but most rooms in Hanoi are! However, it was very clean. Justin also made sure we could leave our bags in a checkout room where we were able to shower and chill if needed be. Highly recommend!
Yes, this place is slightly more expensive than others around the area but the standard is very high and in my opinion worth it! We had arrived very early from being on an overnight train and they were very accommodating. The beds are amazingly soft and worth the money alone. The staff were fantastic and more than happy to talk to you and help arrange travel. They also have an uncanny ability to remember names. This is a skill I do not possess, so I cannot praise any particular staff member, other than say they were all brilliant. It's small touches like this that will make me come back when I am next in Hanoi.
Thoroughly enjoyed our stay. Booked four rooms. Spotlessly tidy. Limited facilities. Great for short stay. Lovely breakfast. They had quite a lot of difficulty putting the right costs on the right rooms and accused me of taking their laundry bag! Which they then found at reception. Seems a silly thing to leave a rather sour taste in ones' mouth.
Fantastic service from management and staff. ”
The manager, Jacky and all the staff are simply exceptional when it comes to attending to our needs. The cook went all out to meet our requests during breakfasts, the doorman took us on foot to a nearby restaurant as we were running late to avoid taking wrong turns and the manager Jacky is always around to answer questions and making our stay comfortable. They remember all our names and address us correctly making us feel important.
Highly recommend this hotel”
Hotel is new, clean and comfortable. The room has 2 pillows to suit personal preference. There are variety of welcome drinks to choose (I love banana smoothie). Not variety for breakfast but yummy. Staff is amazing, helpful and friendly with good English skill. Staff can call you a cab for traveling everywhere. Location is great and centrally located. For your tip, you have to go to Yen Thai ally to access the hotels walking for 10 steps. I would not stay in any other hotel for my future Hanoi trip.
Great staff ”
I cannot be more happy with my choice of hotel to stay in Hánoi, after travel 1 month through all Vietnam i can say with was the best hotel of my trip, and mainly because everyone at this hotel make sure to take care of you , its well located and the room was spotless and with everything according with my needs , thank you everyone who works at this place with special mention to Jasmine wich is super kind and sort it out for me all my trips and needs, many thanks