Free Wi-Fi in all rooms!
|Value for money||8.4|
|Nearest airport||Cozumel International Airport (CZM)|
|Distance to airport||19.7 km|
Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
La Tortuga Hotel & Spa - Adults Only is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of MXN 75. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at La Tortuga Hotel & Spa - Adults Only also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, La Tortuga Hotel & Spa - Adults Only has a car park available for guests. Car parking is available for a fee of USD 10 per day. If you're looking for an easy way to get around Playa Del Carmen with private transportation, the hotel can arrange car rental for you.
La Tortuga Hotel & Spa - Adults Only does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"Very friendly staff."
February 13, 2016
Conveniently located in Playa Del Carmen, La Tortuga Hotel & Spa - Adults Only is a great base from which to explore this vibrant city. Only 60 km away, this 4-star hotel can be easily accessed from the airport. Visitors to the hotel can take pleasure in touring the city's top attractions: International House, Artesanias La Catrina, Quinta Alegria Shopping Mall.
Offering hotel guests superior services and a broad range of amenities, La Tortuga Hotel & Spa - Adults Only is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, airport transfer.
50 rooms spread over 2 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning can be found in selected rooms. The hotel offers fantastic facilities, including hot tub, outdoor pool, massage, garden, to help you unwind after an action-packed day in the city. Discover an engaging blend of professional service and a wide array of features at La Tortuga Hotel & Spa - Adults Only.
"Our room was big and clean."
February 13, 2016
Children and extra beds
Minimum age of guests is: 16 year(s).
Extra beds are dependent on the room you choose. Please ask the property for more details.
Show reviews that mention
Beautiful hotel and exceptional service”
From the moment we arrived, the staff was gracious and helpful. We were greeted with a cold drink and escorted to our room immediately. We had a problem with the air conditioning system in our first room, but after failing to fix the unit, we were moved to an even nicer room. I would definitely return to La Tortuga in the near future. I highly recommend it to anyone looking for a nice, quiet, and intimate hotel in Playa Del Carmen.
Great location ”
La Tortuga is in a great location. It is near shopping, restaurants and the beach, but the interior courtyard is a quiet oasis from all the noise and activity of 5th Ave. Breakfast is served till 1pm so we used it as brunch. There was enough variety that it was not boring. Rooms are clean and most have a balcony facing the pool. There were just a few chaises but these were seldom used. For me the shade of the courtyard was a plus, but for sun worshipers, there is a sun deck. The desk staff and restaurant staff spoke English and were very pleasant. Adults only was great! Some noise late at night came from Coco Bongo—request a room away from the street. I did not use the spa, but had the best ever massage at Prana Spa at the In Fashion hotel on 12th street near 10th Ave. WiFi signal was good in my room—209.
A pleasant stay with delightful staff”
We really enjoyed our stay at La Tortuga, the rooms were great and there was a nice atmosphere about the place. The staff were excellent and always very helpful, particularly Rafa and Ricardo. The only real downside was the water quality. It felt weird to the touch (hard to describe but it felt soft?) and had a very odd taste (we didn't drink it but you inevitably taste some when you shower). We come across this problem anywhere else in Play Del Carmen so I can only assume it's a problem with the hotels plumbing. Overall we enjoyed our stay here, we would probably stay here again!
Best hotel in the heart of Playa Del Carmen!”
This hotel is ideally located just a block from 5th Avenue. It is an oasis with a jungle-like feeling to it---the pool and spa are beautiful! The room was spacious, we loved the hammocks on the porch and private jacuzzi on the roof! The staff was super friendly and was very accommodating! We loved the small, boutique feeling. There was a full-stocked bar with delicious "happy hour" drinks. The breakfst is served in the adjoining restaurant and was absolutely delicious. We used the beach club a few blocks away and had a blast!!
Nice hotel, amazing staff”
great location - close to the beach and 5th avenue but still quiet. nice rooms, especially the ones with a view to the pool area which is really nice. amazing staff, they will help you with anything and you should def. use them for tips for what to do in pdc. they also have coupons for almost everything which will give you 50% of gyms and other things. lost my iphone in a cab and had no hope of getting it back, asked the receptionists for help and they actually managed to get the cab company to come back to the hotel with the iphone two days later. thank you so much guys! also a great breakfast included!
Very nice hotel, great value for money, close to everything”
The hotel really surprised us positively. The nice inner courtyard with a beautiful pool, and lounge/bar area is very nice. Our room was big and clean. While without direct beach access, you can get access to beach clubs and get towels from the hotel. Very friendly staff. The price was very good compared to what we found for other hotels. Fully recommended.
La Tortuga Hotel & Spa ”
Brilliant stay. Friendly staff, nice and clean room. Bed at the spa was rattling, which annoyed a bit.
Lovely hotel, excellent service”
Had a great time at this hotel. The staff were very friendly, welcoming and competent. Although the hotel is not on the beach, it it close enough and you get complimentary passes to another hotel's beach club.
Lovely and charming hotel.”
although there's a parking lot close to the hotel it had to be paid, parking it's not included in the diary.
´friendly service beautiful hotel”
had a great stay, the breakfast was delicious, particularly the huevos con chorizo. staff were always very friendly and understood exactley what you needed. nice quiet location which is a plus if yoiu value sleep. great pool and free internet was a big plus.
staff were very friendly and helpful, swimming pool was a good size , could maybe have a few more deck chairs in the sun. breakfast and food at resort was very nice. location was fantastic would definately stay here again
good location, helpful staff, Hot tub not working”
Breakfast at restaurant next door goes until late for late sleep ins. Wifi didn't work in room
Pretty excellent place!
Me parece que el valor que pague por la habitación no es acorde con lo que me encontré una habitación demasiado pequeña, obscura, la cama no era comoda. Se que hay diferentes categorías, pero creo que la basica, debería considerar mejores condiciones. La playa, esta muuy lejos hay que caminar como 7 cuadras.. y llegar temprano para tener derecho a pasar. Para desayunar o ir a la playa cada dia hay que ir por el acceso a recepción. Definitivamente a este hotel no regresaria, vi muchas opciones sobre la quinta avenida inclusive pregunte precios.
Encantador hotel en el centro de Playa del Carmen”
destaca la amabilidad de todo el personal y los desayunos a la carta muy ricos.
Muy buena ubicación , exlente servicio y distribuc”
Nos encantó en un inicio la ubicación del hotel, pese a que no esta sobre la quinta avenida , esta a un bloque de ella con una tranquilidad y paz en las habitaciones y en el interior del hotel. Fueron muy amables recibiéndonos y asignándonos una habitación superior a la reservada por el mismo precio. El club de playa Mamitas que es el permitido a asistir por ser huesped del hotel, muy bonito en su calidad Arquitectónica, buen servicio de bar y comidas solamente que a unos quince minutos a pie del hotel. Lo recomendamos sin niguna objeción
Excelente servicio y ubicación”
El servicio del personal es excelente! incluye un delicioso desayuno, el restaurante es muy bueno, también acude gente local. Tienen otro restaurante en la 5ta avenida que también es muy recomendable. El hotel es hermoso! tiene una alberca central que ambienta muy bien el lugar. Los cuartos son de buen tamaño.
un jardin dans la ville”
Accueil chaleureux malgré l'heure tardive, chambre confortable et terrasse donnant sur le jardin traversé par la piscine en forme de petits chemins d'eau... Un havre de paix pour se prélasser hors de la frénésie de la rue. Adresse à retenir.
Prima plek totdat een stel uitzinnege jonge amerikanen komen. Eerst veel lawaai in de omsloten tuin en snachts als ze met z'n allen terug komen. Geplons in het zwembad, slaan met deuren, luid na praten op de gehorige gang. Die nacht weinig geslapen, volgende dag gelukkig weg. Personeel greep niet in. Ontbijt erg karig.
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