|Value for money||8.0|
Then while I was away, took all my belongings in the room into a pile in the hallway to make place for the new guests after 1 night. Tried to put me in a dorm as an alternative. Hang up on me on the phone because I was upset at the situation and talked a bit loud. I didn't swear or insulted him. Finally put me in a less nicer room in another place but at this point, I just wanted to finish my vacation peacefully. I can handle an overbooking, but not the way it was done.