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8

Excellent
24.1% this month
/10
(3,995 reviews)See what guests said
View38
Housekeeping23
Beach21
See map

8.4

Excellent

Location rating score

Excellent location - 70 meters to the beach
Parking
FREE
Popular landmarks
Victoria & Alfred Waterfront 5.7 km
Two Oceans Aquarium 6.2 km
Lion's Head 7.9 km
Signal Hill 7.9 km
Table Mountain 9.0 km
Kirstenbosch National Botanical Garden 11.6 km
Robben Island Museum 14.5 km
Boulders Beach Penguin Colony 34.0 km
Cape Point Nature Reserve 51.0 km
Cape of Good Hope 51.7 km
Nearby landmarks
Lagoon Beach 330 m
The Italian Club 430 m
Burmeister Park 530 m
Milnerton Flea Market 570 m
Milnerton Beach 760 m
Brooklyn Chest Hospital 850 m
Narwhal Park 1.1 km
Woodbridge Island Park 1.1 km
Bremer Park 1.1 km
Lagoon Park 1.1 km
Lagoon Beach Hotel and Spa

"Great stay."

Suenita - March 31, 2022
Classic Room Lagoon Beach Hotel and Spa
Lobby Lagoon Beach Hotel and Spa
Lobby Lagoon Beach Hotel and Spa
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Lagoon Beach Hotel and Spa

Lagoon Gate Drive, Milnerton, Cape Town, South Africa, 8000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Milnerton part of Cape Town, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Table Mountain. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • 70 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Value for money7.9
Distance to city center8.0 Km
Location rating8.4
Nearest airportCape Town International Airport (CPT)
Distance to airport14.1 km

Rooms available at Lagoon Beach Hotel and Spa

Very good
Room comfort & quality

7.7

2 Bedroom Suite
...
  • Room size: 67 m²/721 ft²
  • Mountain view
  • 2 single beds and 1 double ...
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Classic Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed or 2 single be...
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Courtyard View Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Mountain View Twin
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 double bed or 2 single be...
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2 Bedroom Ocean View Apartment
...
  • Room size: 92 m²/990 ft²
  • Sea view
  • 1 double bed & 2 single bed...
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2 Bedroom Standard Apartment
...
  • Room size: 92 m²/990 ft²
  • Garden view
  • 1 double bed & 2 single bed...
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Full Sea View Room
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 king bed
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Full Sea Facing King or Twin Room
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 1 king bed or 2 single beds
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Classic Courtyard Facing King or Twin Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 2 single beds or 1 king bed
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Four- Bedroom Apartment with Sea View
...
  • Room size: 279 m²/3003 ft²
  • Mountain view
  • 1 queen bed & 2 single beds...
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Frequently asked questions

Does Lagoon Beach Hotel and Spa have a hot tub?

A hot tub is one of the facilities available at Lagoon Beach Hotel and Spa.

What time is check-in and check-out at Lagoon Beach Hotel and Spa?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Lagoon Beach Hotel and Spa?

Lagoon Beach Hotel and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Lagoon Beach Hotel and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Lagoon Beach Hotel and Spa has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Cape Town with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Lagoon Beach Hotel and Spa?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Lagoon Beach Hotel and Spa. Full american breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 200 ZAR if not included in the room rate.

What are my dining options at Lagoon Beach Hotel and Spa?

Lagoon Beach Hotel and Spa features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Lagoon Beach Hotel and Spa?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Lagoon Beach Hotel and Spa. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning, event decoration and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Lagoon Beach Hotel and Spa?

On-site venues and convenient event services make Lagoon Beach Hotel and Spa an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 600 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Lagoon Beach Hotel and Spa?

Lagoon Beach Hotel and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Lagoon Beach Hotel and Spa?

Restaurants including Mugg & Bean, Ocean Basket - Edgemead and Just Dough are popular in Lagoon Beach Hotel and Spa’s neighborhood which is known as Milnerton.

What popular shopping places are close to Lagoon Beach Hotel and Spa?

Shopping options in Lagoon Beach Hotel and Spa’s Milnerton neighborhood include Canal Walk Shopping Centre and Milnerton Flea Market.

What are popular attractions near Lagoon Beach Hotel and Spa?

Lagoon Beach Hotel and Spa’s location in the Milnerton neighborhood makes it close to famous attractions including Burmeister Park, Narwhal Park and Woodbridge Island Park.

What popular beaches are close to Lagoon Beach Hotel and Spa?

Lagoon Beach Hotel and Spa’s Milnerton neighborhood also includes Lagoon Beach and Milnerton Beach.

What popular natural sightseeing spots are close to Lagoon Beach Hotel and Spa?

Lagoon Beach Hotel and Spa’s nearby natural sights include Kogelberg Nature Reserve, Intaka Island and Bothasig Fynbos Nature Reserve located in the same Milnerton area.

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Explore the neighborhood

What people love about Lagoon Beach Hotel and Spa

  • 10

    Exceptional

    "Great stay."

    Suenita

    |

    March 31, 2022

  • 10

    Exceptional

    "Camelot Spa was very relaxing."

    Suenita

    |

    March 31, 2022

  • 10

    Exceptional
    Staff 

    "Food and staff were great."

    Suenita

    |

    March 31, 2022

Property ranking|Compared to 2,949 Cape Town properties
See all rankings
Cheapest price score
Room comfort score
7.7/10
Room size
53 sqm.
Value for money score
7.9/10
Better than
98
%
of Cape Town properties
Better than
97
%
of Cape Town properties
Bigger than
96
%
of Cape Town properties
Better than
94
%
of Cape Town properties
Overall rating:

8

Excellent
3,995 reviews
Cleanliness
8.0
Facilities
7.8
Location
8.4
Read all reviews >
What travelers say they love:
Room was clean and staff were nice.
Paweena from United Arab Emirates
Solo traveler
More about Lagoon Beach Hotel and Spa

More about Lagoon Beach Hotel and Spa

Lagoon Beach Hotel and Spa

Make everyday special with all that Cape Town has to offer with a stay at Lagoon Beach Hotel and Spa.
All offerings provided by Lagoon Beach Hotel and Spa help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Cape Town is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Lagoon Beach Hotel and Spa. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Lagoon Beach Hotel and Spa. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at Lagoon Beach Hotel and Spa are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Lagoon Beach Hotel and Spa. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
At Lagoon Beach Hotel and Spa you can even have groceries delivered to your room with their convenient service.
A day in will be as fun as a day out with ranges of recreational activities offered at Lagoon Beach Hotel and Spa. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
At Lagoon Beach Hotel and Spa, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Beat the hot weather with cooling water activities like fishing, non-motorized water sports, diving and wind surfing. Fun in the water is easy with aquatic activities available, like canoes.
Challenge your travel group members or other guests to competitive fun, with the hotel's golf course on site and hiking trails. Family time on relaxed evenings is easy with the hotel's games room and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't miss out on all that Cape Town has to offer! Boat lovers will want to stop by Victoria & Alfred Waterfront located 5.7 km away for oceanside views and a marina environment.


Reasons to stay here

Find rooms here that are cheaper than 98% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in Cape Town.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

29 mentions

Beach

29 mentions

Food & Dining

17 mentions

View

11 mentions

Languages spoken

  • English
  • Dutch
  • German
  • Italian

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Light therapy
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Wind surfing

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Desk
  • Fitness club privileges
  • Free bottled water
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Satellite/cable channels
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
  • Gluten-free
Restaurants on site

Wang Thai

  • Cuisine: Thai
  • Menu: Buffet

La Mizu

  • Menu: Buffet

The Brasserie Restaurant

  • Cuisine: International
  • Menu: A-la-carte
Location
Lagoon Gate Drive, Milnerton, Cape Town, South Africa, 8000
Excellent
Location

8.4

Public transportation

  • Kentemade Railway Station
    2.7 km
  • Ysterplaat
    3.1 km

Airports

  • Cape Town International Airport (CPT)
    14.1 km

Hospital or clinic

  • Brooklyn Chest Hospital
    850 m

Shopping

  • The Old Biscuit Mill
    4.5 km

Cash withdrawal

  • ATM
    850 m
What's nearby

Popular landmarks

  • Victoria & Alfred Waterfront
    5.7 km
  • Two Oceans Aquarium
    6.2 km
  • Lion's Head
    7.9 km
  • Signal Hill
    7.9 km
  • Table Mountain
    9.0 km
  • Kirstenbosch National Botanical Garden
    11.6 km
  • Robben Island Museum
    14.5 km
  • Boulders Beach Penguin Colony
    34.0 km
  • Cape Point Nature Reserve
    51.0 km
  • Cape of Good Hope
    51.7 km

Nearby landmarks

  • Lagoon Beach
    330 m
  • The Italian Club
    430 m
  • Burmeister Park
    530 m
  • Milnerton Flea Market
    570 m
  • Milnerton Beach
    760 m
  • Brooklyn Chest Hospital
    850 m
  • Narwhal Park
    1.1 km
  • Woodbridge Island Park
    1.1 km
  • Bremer Park
    1.1 km
  • Lagoon Park
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 13 years and over are considered as adults.

    An extra bed is available upon request for certain room types. Please refer to the individual room descriptions for more information.

    When booking for 5 or more rooms, different policies and additional supplements may apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:00
  • Reception open until00:00

Getting around

  • Airport transfer fee350 ZAR
  • Distance from city center8.0 Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)200 ZAR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants3
  • Number of rooms 229
  • Room voltage220
  • Year property opened2004
  • Most recent renovation2014

Parking

  • Daily parking fee0 ZAR
Property announcements

Wi-Fi/Internet access is available only in certain rooms of the property at no additional charge.

Reviews of Lagoon Beach Hotel and Spa from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.0
Facilities7.8
Location8.4
Room comfort and quality7.7
Service8.0
Value for money7.9
High score for Cape Town
Rating
9+ Exceptional (97)
8-9 Excellent (77)
7-8 Very Good (69)
6-7 Good (33)
<6 Below Expectation (75)
Time of the year
Mar - May (81)
Jun - Aug (58)
Sep - Nov (76)
Dec - Feb (136)
All guests (652)
All room types
All languages

Show reviews that mention 

Showing 351 verified guest comments
12345
9.0
Exceptional
Fraser from Canada
Family with teens
Stayed 4 nights in December 2011

Great Spot!”

Beachfront, Nice suite, Amazing Views

We booked Lagoon Beach for our first few nights in Cape Town on our South Africa holiday. The location is definately away from the action but if you are looking for a quiet spot to stroll on the beach and drink in the sunsets and the views of Cape Town and Table mountain this is the place. The 2 bedroon self catering suite was very nice and gave us lots of space. The beach in front of the hotel would not likely be your first choice to swin as the Atlantic is very chilly but it still provides a great place to stroll. There is a good Thai restaurant right in the hotel but downtown Cape Town is only about a 15 minute drive away for lots of other options.

Reviewed January 06, 2012

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10.0
Exceptional
Barbara from United States
Solo traveler
Full Sea View Room
Stayed 12 nights in November 2019

1st class accomodations”

I really enjoyed my stay at Lagoon Beach hotel. From the moment I checked in at midnight to my departure 12 days later I was treated with nothing but respect, love, courtesy and hospitality. My ocean facing room was spacious, the bathroom was large and I loved hearig the wave lapping day and night. A buffet breakfast was included in the price and was plentiful with eggs to order delivered swiftly by the more than helpful, pleasant staff lead by the superviosor Zino. several types of sausages, bacon, cheese and breads and a bountiful selection of fruits. I utilized a complimentary 30 minute massage at the spa that was delightful, really knocked out the travel kinks. There is an ATM on site, a guest service desk to make your arrangements for tours, housekeeping was constantly busy keeping the property spotless. This hotel is about 30 minutes outside of Capetown so that should be kept in mind but I highly recommend this hotel.

Reviewed November 28, 2019

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9.6
Exceptional
Dwight from South Africa
Couple
Classic Room
Stayed 4 nights in April 2019

Amazing Location”

Lagoon Beach Hotel is located within 15 minutes’ drive to the Table Mountain, Victoria & Alfred Waterfront and The Nelson Mandela Gateway to Robben Island amongst other great attractions around the hotel, including Two Oceans Aquarium and the Cape Wheel. The hotel is obviously blessed with a beach within metres, great restaurants offering breakfast and dinner. The hotel is facing Table Mountain therefore offers beautiful views. Great hotel for convenience and enjoyment.

Reviewed May 02, 2019

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9.0
Exceptional
Seppo from Finland
Group
Partial Sea View Room
Stayed 7 nights in December 2012

Quality hotel right on the beachfront”

Clean rooms, great breakfast, beach, tour services

we stayed at the lagoon beach hotel for a week during peak season. the view from our balcony was fantastic towards the beach and table mountain. the breakfast was excellent with quality sausages, bacon and eggs made to your liking as well as a variety of fresh delicious fruit and other things such as yoghurt and cereals. however, the evening meal was rather poor so i would not recommend that at the hotel! the gym is quite basic but good enough for a full-body workout. the city centre is 7km from the hotel, which can be reached by the free shuttle service in the morning, local bus or a taxi. the hotel has a tour operator who arrange safaris and other sight seeings. it is a bit pricey but the cars are air-conditioned. we enjoyed our stay thoroughly and could recommend the hotel to anyone.

Reviewed February 11, 2013

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10.0
Exceptional
Navashan
Couple
Full Sea View Room
Stayed 3 nights in March 2019

Awesome end to our honeymoon! ”

Pros: 1) Amazing ocean and table mountain views straight from our room 2) walking distance to beach 3) 24/7 room service 4) Relaxing spa in hotel 5) An ever-ready and willing to help staff 6) went the extra mile when told it was our honeymoon 7) delicious breakfast buffet included with the room package We had a lovely time during our stay at the Lagoon Beach Hotel and are sure to be back soon!

Reviewed April 02, 2019

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7.7
Very good
Eini from Finland
Couple
Stayed 8 nights in February 2013

Nice hotel right on the beach”

The sea view was impressive and we enjoyed it a lot even without the full sea view from our balcony. The service at the hotel was very good and friendly. The room was well cleaned every day, and we liked the fresh decoration particularly in the public spaces,

The location on the beach was very nice, although there was not much where to go by foot and the drive to Waterfront took some 20 minutes. The free shuttle service to the Waterfront was, however, very handy and there was room in the shuttle every time we wanted to use it, but it had to be booked in advance and there could have been more time options. The hotel itself met our expectations well - there were four restaurants in the complex to dine at (we'd definitely recommend Wang Thai) and nice pools to hang out at. The breakfast was ok, and we appreciated having it included. For the price we payed I think this hotel experience was very good and we would recommend Lagoon Beach Hotel to other Cape Town visitors as well, particularly those who do not look for a location at the city centre/Waterfront but prefer a little distance and peace instead.

Reviewed March 05, 2013

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8.4
Excellent
Molebogeng from South Africa
Solo traveler
Classic Room
Stayed 1 night in May 2018

Somewhat...”

It’s a place I have been dreaming about , for over 2 years now and going there my expectations were high. It’s not hard to find , lovely location , beautiful rooms, clean and tidy rooms. I was sick when I visited Lagoon beach hotel and I was taken care of by one of the butlers and the person that stood out most for me was Smart Sibanda the front office supervisor. You have done yourself a great deal of entrusting him with people . He cares and is really a problem solver . No excuses just results with him , for me I think with investing in him you will see your hotel grow and show positive results to people. The waitress were not checking my table , I was not treated like I belong . It felt heavy to sit at a restaurant and not get the same amount of attention as the other tables .

Reviewed May 13, 2018

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9.2
Exceptional
Robyn from South Africa
Couple
2 Bedroom Standard Apartment
Stayed 2 nights in August 2019

Exceptional”

My experience at the Lagoon beach Hotel and Spa was amazing. Client service and the facilities were top notch, however there had been one employee who left a sour taste. I understand that it was 1 in 10 employees I had been assisted by but 1 may be the cause of no return. As for me though, I would be :), Great weekend!

Reviewed August 08, 2019

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7.7
Very good
Jane from New Zealand
Couple
2 Bedroom Ocean View Apartment
Stayed 12 nights in January 2014

Good value for money ”

Beach location, great sized apartments, plenty of car parking

Overall a fantastic stay!! Our apartment was a nice, big size. Wonderful to wake up to the ocean every morning. Safe area, I was happy to go for walks by myself. Most of the staff were really friendly and eager to help and we loved talking with them, found a couple to be abrupt and rude and funnily enough these were the people who looked to be in management positions. We really enjoyed our stay at Lagoon Beach and would stay again. Only thing to improve apart from a couple of grumpy managers is to upgrade the room door key system (keys often lose access to rooms, I travel frequently for work and this just doesn't happen anymore in hotels in most of the world because it may have come into contact with a bank card) and a heads up to guests that in the summer months, the hotel restaurants are often all booked out for weddings/events meaning you either need room service for dinner or to head out. But plenty of cheap, yummy eating all around Cape Town so that isn't a problem if you enjoy eating out!

Reviewed March 13, 2014

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10.0
Exceptional
Jitin from India
Couple
Stayed 5 nights in November 2015

Paradise”

Location, Comfort, View

We stayed in the Lagoon Beach Hotel during our honeymoon in one of the Junior Suite sea facing. We were pleasantly surprised with the view which the suite had to offer and the services provided by the hotel staff. The hotel is conveniently located and has a view to die for. We wish to go there again and spend some more time . Most of the days you wont feel like stepping out of the hotel since it has everything you need to offer. Big Thumps Up

Reviewed December 02, 2015

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7.3
Very good
Murat from Turkey
Couple
Stayed 6 nights in January 2013

lovely view but not for leisure”

great rooms, great service, decent food, good restaurants,

thia was our first trip to Cape Town. we choosed the Lagoon Beach Hotel for its location (near the beach) and its price. We found the deluxe part ocean view rooms spacious and comfortable. Hotel staff was very frendly and generally helpful. Services were generally good. But outside swimming pools both were small and there were no cushions on the outdoor accomodations. Because of this you could never really relax and enjoy your surroundings even for a short while. İf you want a conveniently placed hotel with a view for your excursions both to the city and the countrside then this is the right hotel for you. But if you want to spend time in the sun around the pool then look for some place else.

Reviewed February 04, 2013

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9.2
Exceptional
Sophie
Couple
Classic Room
Stayed 1 night in February 2018

Ideally suited hotel with incredible views”

The whole experience was made extremely easy by the staff, they let us leave our bags in their storage room free of charge before and after we had checked in and out. We were given a free upgrade to the most beautiful suite which we were not expecting (Table Mountain Room). Everyone was very friendly and welcoming. The room was beautiful, the pool was perfect- overlooked the mountain. And it was close to the airport for our journey the next day. The only down side was that they did not have enough cushions to go on the beds around the pool. The hotel spa is also lovely, we had two treatments there for relatively good prices and it was easy as the spa is integral to the hotel- would stay here again for sure.

Reviewed February 08, 2018

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8.4
Excellent
Marianne from South Africa
Family with teens
2 Bedroom Standard Apartment
Stayed 2 nights in August 2018

Excellent”

It was a very good location. They upgraded me to a sea facing room that I appreciated so much. I know there are still wager restrictions in Cape Town but the balcony was not cleaned or no broom came near it for some time. Also the windows? Are there no grey or rain water catchement tanks to be used? This is an enormous place and I am sure this should be looked at? Also the cleanlyness of the unit is very average, with long hair everywhere in the bathroom and floors. I think a good vacuum cleaner would make a big difference. Also the white towels are grey. Wonder why hotels always use white.....? The linnen was of a superior quality and I loved it. I requested a pet friendly place from Agoda and this came up as being pet friendly but it was not. The hotel phoned me to let me know these appartments is not pet friendly. I appreciated that beforehand. I think Agoda should look at that. I did however enjoy my stay.........

Reviewed September 03, 2018

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10.0
Exceptional
Patryk from Poland
Couple
Classic Room
Stayed 11 nights in March 2019

10”

Great time in Cape Town everyone from the the hotel was helpfull and friendly. I spent great time in South Africa. The food was delicious and Simon and Sally from the staff very pollite. The manager of the reception always helped us to solve any problems and people from travel desk prepared us wonderfull safari and "Hunting the Great Whtie Shark" in Gaainsbay. I strongly recommend this hotel :-)

Reviewed March 25, 2019

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8.4
Excellent
Ummie from South Africa
Family with young children
2 Bedroom Standard Apartment
Stayed 7 nights in July 2018

Even though we did experience a few issues upon arrival, the staff in.particular a Mr Smart,did best”

Issues were sorted out exceptionally by Mr. Smart who went beyond his duty to ensure my family was taken care of in an.excellent manner. Will certainly return to Lagoon beach hotel and spa for another great and relaxed holiday Kitchen staff were also outstanding and most graciously accommodating. Outstanding

Reviewed July 13, 2018

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9.2
Exceptional
Robert from United Kingdom
Couple
Full Sea Facing King or Twin Room
Stayed 2 nights in February 2020

Lovely place to spend a couple of nights with a fantastic view across the bay ”

We loved our stay at Lagoon Beach especially our full spacious seaview room which gave us a balcony with a wonderful view across the bay to Table Mountain. Could see the sea from the bed which was magic. Only 10 minutes in the car / free shuttle bus to the V&A waterfront. Breakfast was excellent, staff very attentive. Had to mark facilites as 4* as couldn't use the pool as only access was steps which were too deep for me and the safe for some inexplicable reason was located on the floor of the wardrobe.....not exactly eye level

Reviewed February 24, 2020

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8.4
Excellent
James
Couple
Full Sea View Room
Stayed 3 nights in March 2019

Out of town base”

Loved the value for this property , return visit after 4 years. It’s a little dated now but very clean , staff are fantastic the location to the beach and table Mountain views are spectacular. This is a great choice to stay for a few days on arrival in Cape Town. Short Uber to town and shopping 🛍. Would come back just for the staff . Thanks Jim & Pam(Scottish-Canadian)

Reviewed March 24, 2019

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9.6
Exceptional
Allen from South Africa
Solo traveler
Full Sea Facing King or Twin Room
Stayed 5 nights in January 2020

Well Located and right on the beach”

This is my Sixth stay here and I love the hotel. Perfectly located not that far from the airport, close waterfront, shopping centres and yet right on the beach where you can go for an early morning or late afternoon stroll. Breakfast is good with a large variety to choose. Staff are friendly and helpful. The lagoon / creek nearby is great to stroll along and I saw plenty of pink flamingos.

Reviewed February 09, 2020

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9.6
Exceptional
Tara from Australia
Solo traveler
Classic Room
Stayed 4 nights in February 2016

Great stay and staff are so friendly!!! ”

We had a fantastic stay here at lagoon beach hotel. The facilities were great and the staff were so friendly and helpful. The free shuttle bus to the waterfront was much appreciated. Couldn't have been better!

Reviewed February 18, 2016

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10.0
Exceptional
Kaylene from South Africa
Family with young children
Classic Room
Stayed 7 nights in September 2018

Exceptional”

Staff were excellent, gorgeous views and beautiful rooms. Love Lagoon Beach Hotel and Spa.

Reviewed January 11, 2019

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