Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings
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"Room is spaces, clean and the staff are friendly and helpful..."

Sheow F.

|

January 17, 2018

 Lake Akan Tsuruga Wings
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Lobby Lake Akan Tsuruga Wings
Lobby
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Lobby Lake Akan Tsuruga Wings
Lobby
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Interior view Lake Akan Tsuruga Wings
Interior view
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Exceptional
Location
9.0
See all 60 photos Lake Akan Tsuruga Wings
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Removed from saved list
Excellent
From 267 reviewsSee what guests said
8.6
/
10
Excellent room comfort and quality
8.8
Recommended by 92% of guests
Value for money8.0
Location rating9.0
Nearest airportKushiro Airport (KUH)
Distance to airport45.4 km
  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Steamroom

Room choices
8.8
Excellent
Room comfort & quality
This property is in high demand!Last booked 1 hour ago
Japanese Style Lake View - Non-Smoking
Japanese Style Lake View - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • Lake view
  • 3 futons
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Japanese Style with Lake view
Japanese Style with Lake view
...
  • Room size: 42 m²/452 ft²
  • Lake view
  • 3 futons
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Twin Room with Lake View
Twin Room with Lake View
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 2 single beds and 1 futon
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Japanese Style Mountain View - Non-Smoking
Japanese Style Mountain View - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 3 futons
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Japanese Style Mountain View
Japanese Style Mountain View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 3 futons
Enter dates to see prices
Twin Room with Mountain View
Twin Room with Mountain View
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 2 single beds and 1 futon
Enter dates to see prices
Japanese-Style Room with Lake View - Buffet Breakfast + Buffet Dinner Included - Smoking
Japanese-Style Room with Lake View - Buffet Breakfast + Buffet Dinner Included - Smoking
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 4 futons
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Run of House for 4 People
Run of House for 4 People
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 2 single beds and 2 futons
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Japanese-Style Room
Japanese-Style Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
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Japanese-Style Room
Japanese-Style Room
...
  • Room size: 18 m²/194 ft²
  • Smoking allowed
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What people love about the property

  • "The buffet dinner and breakfast was excellent."

    Wee K.

    |

    September 14, 2017

  • "Food is good and hot springs facilities are fabulous."

    Jing

    |

    July 15, 2017

  • "The best part of this place is the buffet."

    Irene

    |

    March 22, 2017

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More about Lake Akan Tsuruga Wings

More about Lake Akan Tsuruga Wings

"We had lake view room, really nice!"

Yizhen

|

October 6, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Good food, nice view, which is valuable~~"

Ho A.

|

January 3, 2018

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (267)Booking.com Reviews (325)
8.6
/
10
Cleanliness8.8
Facilities8.7
Location9.0
Room comfort and quality8.8
Service8.6
Value for money8.0
Provided by verified guests of Agoda
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All guests (267)
All room types
Showing 121 verified guest comments
12345
10.0
Exceptional
XIAOHAN from China
Solo traveler
Japanese Style with Lake view
Stayed 1 night in October 2018
Exceptional”
The room view is excellent, and the dinner buffet is wonderful, lots of choices
Reviewed October 19, 2018
4.4
nai from Hong Kong
Couple
Japanese Style with Lake view
Stayed 1 night in October 2018
one of the worse hotel I tried in Japan”
the services quality of the reception is bad. They will not ask me when i go buffet and prepare bed for me. they never ask me how many bed they need to prepare for us. When I want to say what I want, their attitude is arrogant. Perhaps they will think that their facilities are very good, and there is no need to listen to their guests' opinions But such attributes really destroy the mood in my trips. Hear said that their buffet is very good, but this time, their food level is only average, price-performance ratio is not high on their buffet. The overall experience is bad. But their hot spring facility is good.
Reviewed October 18, 2018
9.6
Exceptional
CHE from Hong Kong
Couple
Japanese Style Lake View - Non-Smoking
Stayed 2 nights in October 2018
Adjacent to Lake Akan and very good view.”
Room is spacious and very good view as my room was facing the Lake Akan. Breakfast and dinner is above standard.
Reviewed October 17, 2018
9.2
Exceptional
yinying from Taiwan
Business traveler
Japanese Style with Lake view
Stayed 1 night in April 2018
good service ”
the dinner is just ok but there are no many choice in that area, the lake side view is wonderful! it is very enjoy to have spa.
Reviewed August 04, 2018
9.6
Exceptional
Debbie from Singapore
Family with teens
Twin Room with Lake View
Stayed 1 night in June 2018
Overall a great hotel to stay in! ”
Pros - onsen was big and the hotel next door had amazing views at the outdoor onsen, buffet spread was great, location was near the cruise and ainu village, room is big and comfy with beautuful lake views Cons - no free parking
Reviewed July 01, 2018
7.2
Very good
Ian from Australia
Couple
Japanese Style Mountain View - Non-Smoking
Stayed 1 night in June 2018
Japanese experience ”
Plus: Japanese room (mountain view) was a nice experience. The bath is good, with various large tubs. Minus: Rigid about 3 PM check in (but this is Japan). Meals are OK but all you can eat buffet style means s search for the good food (the best in our view included the sushi and the sashimi ). Including these makes for an expensive stay. There are many options for dinner outside the hotel, if you orefer.
Reviewed June 30, 2018
3.6
Maggie from United States
Family with young children
Japanese Style Mountain View - Non-Smoking
Stayed 1 night in June 2018
false advertising”
The quality of the room is not as good as what is expected or being advertising on Agoda. I am very disappointed with the quality of the room. Check-in front desk staff is not polite and does not response well with our questions. Overall the service is terrible. Thanks
Reviewed June 28, 2018
8.0
Excellent
Chong from Malaysia
Family with young children
Main Building Standard Japanese-Style Room 26 to 30 Sq M
Stayed 1 night in June 2018
good hotel but pricey”
got lake view and nice hotel but a bit pricey
Reviewed June 24, 2018
8.0
Excellent
Chong from Malaysia
Family with young children
Japanese Style with Lake view
Stayed 1 night in June 2018
good hotel with nice buffet”
nice lake view and nice buffet
Reviewed June 24, 2018
7.6
Very good
Sharon from Singapore
Group
Twin Room with Lake View
Stayed 1 night in June 2018
Average standard, so considered abit pricey”
buffet was not fabulous compared to the hotel at Lake Toya for almost same hotel star, rating and price.. abit disappointed with the lake view room as it's not great compared to the one I stayed at lake Toya
Reviewed June 17, 2018
9.2
Exceptional
Keri from Singapore
Couple
Japanese Style Lake View - Non-Smoking
Stayed 1 night in November 2017
A splurge that is well worth it”
Tsuruga Wings is a modern hotel conveniently located in Lake Akan town with beautiful facilities. It is connected to its more luxurious sister hotel and guests are able to enjoy the hotsprings in both hotels. The souvenir shop at the sister hotel proved a popular spot with local tourists, with the food souvenirs being wrapped up by the cartons. Although it was busy and seemed fully occupied with many guests, the hotel still felt relaxed and stately when browsing around at the ground floor. The dinner buffet was surprising with a mix of international dishes and quite appetizing in general. I was able to enjoy the beautiful and spacious onsen in quiet and peace by myself in the morning. Perhaps most guests chose to visit the other onsen at the sister hotel. The room complemented the whole tranquil feel of the hotel. One plus point of the hotel was that it has valet parking. The stay was well worth the splurge. I will consider staying again at this hotel group.
Reviewed May 23, 2018
4.8
celine from Hong Kong
Couple
Japanese Style Mountain View - Non-Smoking
Stayed 1 night in April 2018
Not worth to stay ”
Buffet not good, room not comfortable
Reviewed April 29, 2018
4.0
yoonlin from Malaysia
Couple
Japanese-Style Twin Room
Stayed 1 night in February 2018
Normal food ”
The food is unacceptable with this kind of hotel charges. They even close the onsen. Total waste of money.
Reviewed April 18, 2018
5.2
Tin from Hong Kong
Couple
Twin Room with Lake View
Stayed 2 nights in February 2018
A Lake Akan Hotel for Putonghua Speakers ”
More than 85% guests stayed in this hotel were Putonghua speakers, you will be bookmarked as a Putonghua speaker by the colour of the dinner voucher. If you are holding the dinner voucher is in grey colour, you will be served by a staff who speak in Putonghua whenever you speak in Putonghua or Cantonese. Onsen is good and large. Compare with other hotels in Lake Akan, the location is not good, a bit far to travel between the venue and Fuyu Hanabi and the hotel. For the breakfast and dinner, extreme disappointed, Overall, if you want to have a quiet stay in Lake Akan, I think Tsuruga Wings will not be your good choice.
Reviewed March 04, 2018
10.0
Exceptional
Sheow from Singapore
Family with young children
Twin Room with Mountain View
Stayed 1 night in January 2018
Great location and spaces ”
Good location just like 5 mins walk from JR station, shopping area and convenient shop nearby. Room is spaces, clean and the staff are friendly and helpful. Highly recommend for family travel with young children and need to travel by JR within Hokkaido. Thanks!
Reviewed January 17, 2018
10.0
Exceptional
Sheow from Singapore
Family with young children
Twin Room with Mountain View
Stayed 1 night in January 2018
Great service and big room ”
Service is good and Hotel staff are friendly and professional. I love the space of the hotel room, and the lakeview is beautiful. Breakfast and dinner is included in the booking, we need not to worry too much to get the food for young children.
Reviewed January 16, 2018
7.2
Very good
Ho from Hong Kong
Family with young children
Twin Room with Lake View
Stayed 1 night in December 2017
Nice hot spring hotel!”
good food, nice view, which is valuable~~
Reviewed January 03, 2018
8.4
Excellent
SAKURA from Japan
Couple
Japanese Style Mountain View
Stayed 1 night in July 2017
GOOD”
GOOD
Reviewed December 04, 2017
9.2
Exceptional
Yizhen from Germany
Couple
Japanese Style with Lake view
Stayed 4 nights in September 2017
Super location”
We had lake view room, really nice! The hotel staffs are friendly and can speak English. We booked the room with dinner included, but the Buffett is everyday the same! Every dish is same! We stayed for four nights, you won't have any appetite after two days!
Reviewed October 06, 2017
8.0
Excellent
Mei from Hong Kong
Couple
Twin Room with Lake View
Stayed 1 night in September 2017
Very good”
Great variety of sashimi
Reviewed September 27, 2017
12345
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