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"Pros: The room was clean, staff was pleasant, location is quiet and romantic, received an upgrade due to shortage of rooms."
December 14, 2016
Free Wi-Fi in all rooms!
Book now before it's too late!
|Value for money||8.7|
|Nearest airport||Kissimmee Gateway Airport (ISM)|
|Distance to airport||8.1 km|
"Recently renovated rooms."
October 10, 2016
"This place is great."
November 1, 2017
"The location is great and having the outlet next door is an added bonus."
September 3, 2016
"Love the space of the room."
December 3, 2018
Designed for both business and leisure travel, Lake Buena Vista Resort Village and Spa a Stay Sky is ideally situated in Lake Bryan; one of the city's most popular locales. The hotel is not too far from the city center: just away, and it normally takes about minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Lake Buena Vista Resort Village and Spa a Stay Sky offers impeccable service and all the essential amenities to invigorate travelers. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas.
Step into one of 486 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning which can be found in some rooms. The hotel offers an excellent variety of recreational facilities, including hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool. When you are looking for comfortable and convenient accommodations in Orlando (FL), make Lake Buena Vista Resort Village and Spa a Stay Sky your home away from home.
"The suites are so generous in size and have everything you n..."
September 3, 2016
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-20 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 21 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds are dependent on the room you choose. Please ask the property for more details.
Lake Buena Vista Resort Village and Spa a Stay Sky Resort
Disney West Area
Disney Downtown Lake Buena Vista
Mom to 3 kids: high school, middle school, first grader”
This hotel fit our family needs and had something for everyone to do. We rented a three bedroom unit and it was perfect fit for our family. Our oldest child had his own private space away from the younger kids. The pool was perfect for our younger child who is learning to swim. Infant, this hotel offers two pools. The only change I would suggest is for the hotel staff to update the pots/pans for the rooms. There was only one small pan to cook. This wasn't a big deal because there are two restaurants on-site for dinner. The hotel is next door to a shopping mall, perfect for me to do a little shopping while the kids played in the pool.
la segunda noche nos rompieron el vidrio de la camioneta dentro del estacionamiento del hotel y no solo no se hicieron responsable sino que no recibi ningun tipo de ayuda de parte del hotel. ademas de eso por retirarme 30 minutos mas tarde del hotel me cobraron 212 dolares y te lo cargan a la tarjeta y no podes hacer nada. la pileta es un desastre es un barco grande dentro de la pileta que ocupa mas de la mitad de la pileta. ahi les roban dentro del hotel y afuera del hotel Espantoso lugar The second night we broke the glass of the truck inside the hotel parking lot and not only did they not take responsibility but they did not receive any kind of help from the hotel. In addition to that to retire 30 minutes later from the hotel they charged me 212 dollars and they charge it to the card and you can not do anything. the pool is a disaster is a large boat in the pool that occupies more than half of the pool. There they are robbed inside the hotel and outside the hotel Terrible place
Theresa from Pennsylvanina”
Lake Buena Vista Hotel, Spa, and Resort was a great place to stay. The staff was exceptionally accomodating. The rooms were roomy and clean. The best thing was the value. Disney is getting out of reach for a large multigenerational family to enjoy a vacation together. Lake Buena Vista Hotel Spa and Resort allows that to happen .Grounds are beautiful and pool is an added benefit for those "off" days used to refuel between attraction days. Shuttle service to attractions is a nice perk. There is also a Pizza Hut with small grocery area, a restaurant, and breakfast cafe near the pool.
Dear Theresa Thank you so much for sharing this excellent review with us! We are so happy to know that you had such an amazing stay with us and truly hope that this is just the first of many visits to our beautiful Resort. Sincerely Lisa - Guest Care Coordinator
So disappointing dated dull and dreary”
On the plus side the location is fab for parks shopping exploration and entertainment However having visited the resort numerous times we will not be returning after a recent disappointing stay Apartments are dilapidated with old dirty broken furnishings Baths showers and bathrooms dated chipped and not consumer friendly Front desk staff pay lip service to complaints but are not really interested Shop is grossly overpriced frankie Farrell pub is scruffy unclean expensive with very poor service and offers NO entertainment Small pool is scruffy and dirty and not well maintained at all
Great location. Good wifi. Near Halal eateries and supermarket.
Glen from Alberta Canada”
The room arrangement was excellent for families, lots of room, kitchen was great, dishwasher, and washer and dryer very nice to have when staying for awhile. The location was ideal for quick access to Disney World. Coming from -33C or -27.4 F in Feb, it was nice of the Hotel to arrange 30C all week! The youth loved the pool! And front office staff very friendly and helpful! Parking was a bit tough if arriving back later at night from the Parks.
Dear Glen It was a pleasure to welcome you to Lake Buena Vista Village Resort & Spa, and we couldn’t be happier to know that our prime location enabled you to get the most out of your time in Orlando We appreciate you highlighting our clean and comfy accommodations, and we hope to have the privilege of making more memories with you again very soon! Sincerely Lisa - Guest Care Coordinator
Great value for the price. Spacious and had everything you could need for a family. ”
Pros: Convenient to the parks and shopping. Plenty of space to spread out. The pool was great! In room washer and dryer came in handy to dry bathing suits before packing. Fully equipped kitchen Cons: Would have appreciated another pack of coffee. Not practical to buy coffee for coffee maker for just 2 mornings. Could never get anyone to answer the phone.
Dear Lisa Thank you so much for your review! We truly take pride in our rooms and amenities and so are pleased you enjoyed everything from the relaxing poolside to the convenience of in-room laundry. Sorry to learn of your coffee issue, This was shared with our In-house Team for Follow up! We hope to have the pleasure of hosting you again in the near future. Sincerely Lisa - Guest Care Coordinator
Another great stay, this was our fourth visit and we were once again not disappointed with the accommodation. The suites are so generous in size and have everything you need during your stay. The location is great and having the outlet next door is an added bonus. Hopefully we will be back next year.
Great place to stay”
Just like staying in a villa but with the added benefits of hotel amenities. Travelling with 2 children under 3 we found the pool with a great kids area brilliant, the washer & dryer in our apartment was put to very good use almost daily & the Pizza Hut express on site was a godsend when arriving on the 1st night tired & hungry! The location was great too, we could drive to Disney within 10 minutes & only 20 minutes to Universal.
Dear Maria Thanks for your excellent review, it was an absolute pleasure having you visit us, cannot wait to welcome you back again soon! Sincerely Lisa - Guest Care Coordinator
I have been to Lake Buena Vista Spa and Resort 4-5 times. And every time it gets better and better, at the front desk I was greeted by Rafael and Aiysha. They were very nice and knowledgeable about the property and the area, places to go and shop and etc. I'm planning to return to LBVR, on my next trip to Orlando? C.Bryant, Miami, FL 😃
Hello Connie, Thank you so much for rating us a 10! We are so pleased to have you as a repeat guest that delighted that you feel every visit is better than the last. We really appreciate you taking the time to share your appreciation of Rafael and Aiysha and we will be sure to share your kind words with them. We look forward to welcoming you back again soon! Sincerely, Laura - Guest Care Coordinator
Good location and food ”
I wish the resort had a little bit more to do. There were no activities going on. The pool area was very nice and the Irish pub at the location had delicious food. The food and drinks at the bar also we’re good. The room is great, like I said I would just a preferred more activities. I would stay at this place again as it is close to so many things
Dear Dina Thank you for sharing your valued feedback on Agoda. Our resort truly values the input of all our guests, as it allows us to thoroughly assess our resort performance. Please know all of your observations have been well noted and shared accordingly with our Resort team. Thank you again, and I hope we have a future opportunity to welcome you back to Lake Buena Vista Village Resort & Spa again soon. Sincerely Lisa - Guest Care Coordinator
Old and outdated”
Price was great but rooms super old. Furniture dinged up and in very rough shape. Room stunk like bleach and was poorly cleaned prior to our arrival. With so many other options in orlando area i would stay here again
Dear Kiel Thank you for taking the time to share your experience. We are very sorry we did not meet your expectations and apologize for the issues you encountered during your stay. We have shared your comments with management and thank you for your feedback. Sincerely Lisa - Guest Care Coordinator
Even though I booked two months in advance, they put us in a handicap room that had no door between the master bathroom and bedroom so the toilet was literally facing the bed. They wouldn’t switch us so not the most comfortable resort experience. There was also a couple having a huge fight all night we could hear right through the walls. Otherwise, it was a good value for a spacious (not fancy) suite.
Dear Erik We regret to hear that you were faced with a couple of challenges at the Resort during your stay. This information will be forwarded to the respective department heads and will be addressed accordingly. Again, we thank you for your posting and would like to thank you for visiting our resort. We look forward to your return visit to our Resort Sincerely Lisa - Guest Care Coordinator
Front desk staff said we had a welcome gift went down three times to get but the concierge desk was busy and never acknowledged someone waiting. Our feet punch black from our floors. It was really gross
Dear Amanda Thank you for taking the time to share your experience. We are very sorry we did not meet your expectations and apologize for the issues you encountered during your stay. We have shared your comments with management and thank you for your feedback. Sincerely Lisa - Guest Care Coordinator
Hotel Amazing; Customer Service Poor”
Pros: The room was clean, staff was pleasant, location is quiet and romantic, received an upgrade due to shortage of rooms. Mini parking garage, kitchen fully equipped, good bang for your buck. Cons: Office manager was extremely conniving and disappointing. I booked the room for the jetted tub, which my significant other loves for his birthday. Tub was dirty the entire stay. Asked for tub to be cleaned several times during our stay. 10pm the night of our last stay, i visited the manager to see why the tub had not been cleamed yet. We really wanted to use it. He apologized for the inconvenience, and waived my resort fee (which I never paid), waived my incidental fee (which was being refunded upon checkout anyway), then proceeded to offer me a discount on my next stay (which was offered via email by general manager anyway). 11pm, I cleaned the tub myself! Will not recommend anyone to stay here. Extremely upset with management.
great location, excellent value”
This is our third time at this hotel and we love it. The suites are huge and has everything you need for a complete vacation. We tried the restaurant for the first time and it was quite good. I recommend the nachos. The only recommendation I have is to provide umbrellas in the rooms for rainy days.
Dear Guest Thanks for your excellent review, we do love to our Repeat Guest cannot wait to host you again real soon! Sincerely Lisa - Guest Care Coordinator
Terrible first time unpacked everything and had to pack it all up and move to another room, refrige ”
The refrigerator did not get cold and stove coil burns food, had to empty all food and pack up clothes and toiletries and move to another room, a lot of light bulbs didn't work and fan in guest room was warbling all over the place
Dear James Thank you for your honest review. We sincerely apologize if your total experience at our resort did not meet your expectations. We certainly wish that we could have provided a more positive memory for you.Our goal is for every guest to have a fun, memorable experience and we regret that if this was not your experience. Please know that through valuable feedback as yours, we are able to better understand our guests’ standards and work towards exceeding them in the future. We certainly hope your next stay is an enjoyable one. Sincerely Lisa - Guest Care Coordinator
First I must say that I am a very particular and clean person. I didn't like the fact that there is carpet in the rooms. The carpet in the hallway and in the rooms had a very bad odor and it was also very dirty. I would say the customer service was great especially Del at the front desk. The television in the rooms were very old, small and out dated. Although the rooms were clean, the carpet made it seems very dirty. The white sheets had black lint under the comforter and that was also disturbing. The second shower/tub water took forever to drain.
Dear Mahendrawattie We regret to hear that you were faced with a couple of challenges at the Resort during your stay. This information will be forwarded to the respective department heads and will be addressed accordingly. Again, we thank you for your posting and would like to thank you for visiting our resort and a shout out to Del. We look forward to your return visit to our Resort: Sincerely Lisa - Guest Care Coordinator
The rooms need to be updated. We had mold in the guest shower.
Dear Deborah We are disappointed to learn that our resort did not meet your expectations We always encourage our guests to reach out to us directly if there is anything we can do to make your stay a more pleasurable one. We truly wish you would have voiced your concerns to us during your stay so that we could have tried to find a resolution to best meet your needs. We do hope that the next time you are in Orlando you will choose to stay with us. Sincerely Lisa - Guest Care Coordinator
Spacious 2 bedroom and the place and bathrooms were super clean. Great location. ”
Close to Walmart and Publix and Magic Kingdom. Only comment would be that the beds are a little too soft.
Dear Maureen Many thanks for taking the time to share and extend such wonderful comments surrounding your recent visit to the Lake Buena Vista Village Resort & Spa. It is a delight to learn about your amazing experience at the Resort, We hope to have you stay with us again soon! Sincerely Lisa - Guest Care Coordinator