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Entrance, Lake Shikotsu Tsuruga Resort Spa Mizu no Uta in Sapporo
Japanese Western Style (3 persons only) - Room plan, Lake Shikotsu Tsuruga Resort Spa Mizu no Uta in Sapporo
Lobby, Lake Shikotsu Tsuruga Resort Spa Mizu no Uta in Sapporo
Lobby, Lake Shikotsu Tsuruga Resort Spa Mizu no Uta in Sapporo
Fitness center, Lake Shikotsu Tsuruga Resort Spa Mizu no Uta in Sapporo
Balcony/terrace, Lake Shikotsu Tsuruga Resort Spa Mizu no Uta in Sapporo
Bathroom, Lake Shikotsu Tsuruga Resort Spa Mizu no Uta in Sapporo

Removed from saved list

9.1

Exceptional

1,674 reviews

1,674 reviews

Breakfast14
Food & Dining9
View8
See map
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Mt. Moiwa
28.4 km
Susukino
31.6 km
Tanukikoji Shopping Street
31.8 km
Odori Park
32.1 km
Sapporo TV Tower
32.2 km
Closest landmarks
Shikotsu Lake tsuruga resort spa Mizunouta
40 m
Lake Shikotsuko Visitor Center
150 m
Miyagase Lakeside Park
180 m
Shikotsu Lake Glass boat for sightseeing on the lake
200 m
Yamasentetsu Bridge
340 m

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Shikotsuko Onsen, Chitose, Chitose, Sapporo, Japan, 066-0281 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Chitose part of Sapporo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Odori Park. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Free airport transfer

Excellent breakfast

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Eco & Adventure
Canoeing
Hiking
Workout and Leisure
Fitness center
Mind - Body
Yoga room
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Sauna

Hot tub

Bicycles

Free Wi-Fi in all rooms!

This property is in high demand!

4 travelers have booked today.

Value for money8.7
Distance to city center20 km
Location rating8.8
Nearest airportNew Chitose Airport (CTS)
Distance to airport23.3 km

Rooms available at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Exceptional
Room comfort & quality

9.5

Room with Tatami Area and Open-Air Bath - Buffet Breakfast + Kaiseki Dinner Included
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 2 single beds and 2 futons
Enter dates to see prices
Double Room Non Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite with Open-Air Bath - Japanese Breakfast + In-Room Kaiseki Dinner Included
...
  • Room size: 114 m²/1227 ft²
  • Garden view
  • 2 single beds and 2 futons
Enter dates to see prices
Presidential Suite with Open-Air Bath - Buffet Breakfast + Buffet Dinner Included
...
  • Room size: 114 m²/1227 ft²
  • Garden view
  • 2 single beds and 2 futons
Enter dates to see prices
Premium Suite
...
  • Room size: 114 m²/1227 ft²
  • Garden view
  • 1 futon and 2 single beds
Enter dates to see prices
Japanese Western Style with private hotspring
...
  • Room size: 77 m²/829 ft²
  • Garden view
  • 2 single beds and 1 futon
Enter dates to see prices
Room with Tatami Area - Buffet Breakfast + Buffet Dinner Included
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 2 single beds and 2 futons
Enter dates to see prices
Room
...
  • Room size: 62 m²/667 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 64 m²/689 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What dining options are available at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Start off your day with Lake Shikotsu Tsuruga Resort Spa Mizu no Uta's available cuisine and food options such as Buffet in restaurant to experience what's offered at this property!

Does Lake Shikotsu Tsuruga Resort Spa Mizu no Uta offer spa services?

You can benefit from your stay at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta all the more by taking advantage of the property's available spa services that are offered for all its guests to make your evening far better.

What sort of non-water sports and outdoor activities are available at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta offers non-water sport and outdoor activities such as hiking trails for you to sweat it out.

Does Lake Shikotsu Tsuruga Resort Spa Mizu no Uta have a fitness center?

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta offers charges applied fitness center that is effortlessly situated at the tip of your finger, allowing you to get your daily workout in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

What is the typical travel time to the nearest airport from Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

The average travel time to get from Lake Shikotsu Tsuruga Resort Spa Mizu no Uta to the airport is 40 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What payment options are supported at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta accepts up to 5, with payment card selections consisting of UnionPay, Visa, MasterCard, and American Express.

What is the verified guest review consensus about Lake Shikotsu Tsuruga Resort Spa Mizu no Uta's spa?

65.0% of our past guest ratings have given a positive review and remarks about this property's spa. You can look up on more detailed customer reviews, and comments for Lake Shikotsu Tsuruga Resort Spa Mizu no Uta down in the review section.

What is the typical rating that past Families with young children have given to Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Past families with young children that have stayed at this property have given Lake Shikotsu Tsuruga Resort Spa Mizu no Uta an average rating of 9.1. You can look up more comprehensive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Verified families with older children that have stayed at this property have given Lake Shikotsu Tsuruga Resort Spa Mizu no Uta an average rating of 9.1. You can search for more descriptive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

What people love about Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

  • 10

    Exceptional
    Cleanliness

    "An immaculately clean onsen hotel with spectacular indoor and outdoor onsens."

    KURT

    |

    September 12, 2023

  • 10

    Exceptional
    Location

    "The scenery and the lake was magnificent and have a nice path that easy to walk even for old people."

    Anindya

    |

    May 26, 2023

  • 8.8

    Excellent
    Location

    "Traveler could also take a quick walk nearby, only 5 mins walk to the Lake and the view is stunning."

    Ka

    |

    January 24, 2023

Property ranking|Compared to 1,230 Sapporo properties
See all rankings
Cleanliness score
9.6/10
Room comfort score
9.5/10
Service score
9.4/10
Room size
70 sqm.
Better than
99
%
of Sapporo properties
Better than
99
%
of Sapporo properties
Better than
98
%
of Sapporo properties
Bigger than
98
%
of Sapporo properties
Overall rating:

9.1

Exceptional
1,674 reviews
Cleanliness
9.6
Facilities
9.3
Location
8.8
Read all reviews >
What travelers say they love:
I really enjoyed this resort spa.
Sohyun from South Korea
Couple
More about Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

More about Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Experience Ultimate Luxury at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Nestled amidst the stunning mountains of Sapporo, Japan, Lake Shikotsu Tsuruga Resort Spa Mizu no Uta is a 4.5-star hotel that promises a luxurious stay to its guests. The hotel boasts of an array of facilities that cater to the needs of every traveler. From a coffee shop, bar, and restaurant to room service, safety deposit boxes, and airport transfer, the hotel has it all. The concierge service is always at hand to assist guests with tours, shuttle service, taxi service, and car rental. The hotel offers air conditioning, bathrobes, hairdryer, satellite/cable TV, massage, hot tub, fitness center, sauna, steam room, and spa to ensure that guests have a comfortable stay. The hotel also provides Wi-Fi in public areas, designated smoking area, refrigerator, library, luggage storage, shared lounge/TV area, daily housekeeping, fireplace, gift/souvenir shop, laundromat, and canoe. Guests can indulge in a sumptuous breakfast buffet and enjoy valet parking and free Wi-Fi in all rooms. The fitness center is equipped with additional charge to provide guests with a comprehensive workout experience. Come and experience ultimate luxury at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta.

Luxurious and Spacious Rooms at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta offers a variety of room types to suit every traveler's needs. The Double Room Non Smoking provides a cozy and comfortable stay with a King Bed, while the Japanese Western Style room offers a unique cultural experience with its Japanese Futon or Single Beds and a private hotspring. For those looking for the ultimate luxury experience, the Premium Suite provides a spacious 114 square meters of living space with a choice of Japanese Futon or Single Beds. No matter which room type you choose, you can expect a comfortable and memorable stay at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta.

Exceptional Service and Friendly Staff

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta has earned a reputation for exceptional service and friendly staff, as stated by numerous guests. Guests have praised the staff for their professionalism, attentiveness, and warm hospitality. They have gone above and beyond to provide excellent service and ensure that guests have a memorable stay. The hotel's bar is also highly regarded, and the dinner served is delicious. Guests have expressed their intention to return to the hotel due to its good facilities and the best staff they have encountered.

Experience Unmatched Comfort and Service at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta in Sapporo, Japan is a top-rated hotel that offers a truly unforgettable experience. With an overall rating of 9.2, guests have consistently praised the resort for its exceptional service and comfortable accommodations. The hotel has received high marks for its facilities, cleanliness, and staff performance, with ratings of 9.3, 9.6, and 9.4 respectively. Guests have also noted the exceptional comfort of the rooms, with a rating of 9.5. While the hotel is located slightly away from the city center, it still received a respectable rating of 8.8 for location. Despite its luxurious amenities, the hotel is also considered a great value with a rating of 8.7 for its price. Additionally, the hotel's food and dining options have received high praise with a rating of 8.6. Overall, Lake Shikotsu Tsuruga Resort Spa Mizu no Uta is a must-visit destination for those seeking comfort, luxury, and exceptional service.

Show less

Amenities and facilities

Exceptional
Facilities

9.3

Most talked about facilities

Food & Dining

25 mentions

Breakfast

16 mentions

Housekeeping

7 mentions

Swimming Pool

4 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Fitness center
  • Foot bath
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Heating in public area
  • Laundromat
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator

Food and dining

Restaurants on site
AMAMU
  • Cuisine: International
  • Menu: A-la-carte
Japanese Restaurant 'Ama no Uta'
  • Cuisine: Japanese

Location

Shikotsuko Onsen, Chitose, Chitose, Sapporo, Japan, 066-0281
Excellent
Location

8.8

Airports
  • New Chitose Airport (CTS)
    23.3 km 35 min drive
  • Okadama Airport (OKD)
    37.5 km 1.3 hour drive
Hospital or clinic
  • Koyodai Family Clinic
    15.4 km

What's nearby

Popular landmarks
  • Mt. Moiwa
    28.4 km
  • Susukino
    31.6 km
  • Tanukikoji Shopping Street
    31.8 km
  • Odori Park
    32.1 km
  • Sapporo TV Tower
    32.2 km
  • Clock Tower (Tokei-dai)
    32.3 km
  • Hokkaido Government Office
    32.6 km
  • Hokkaido University
    32.6 km
  • Sapporo Underground Pedestrian Space
    32.6 km
  • Shiroi Koibito Park
    36.6 km
Nearby landmarks
  • Shikotsu Lake tsuruga resort spa Mizunouta
    40 m
  • Lake Shikotsuko Visitor Center
    150 m
  • Miyagase Lakeside Park
    180 m
  • Shikotsu Lake Glass boat for sightseeing on the lake
    200 m
  • Yamasentetsu Bridge
    340 m
  • Lake Shikotsu Wild forest
    1.6 km
  • Mount Monbetsu
    2.4 km
  • Lake Shikotsu
    5.3 km
  • Shikotsu Lake
    6.8 km
  • Marukoma Hot Spring Hotel
    7.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Shuttle bus from New Chitose Airport, Minami Chitose station and Chitose station to the property is available at no additional charge. In order to reserve the transfer, please inform the property of your arrival details at least 3 days prior to arrival.
  • Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
  • Child rate is same as adult.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until19:30
  • Check-out until10:00
Getting around
  • Airport transfer fee0 JPY
  • Distance from city center20 km
  • Travel time to airport (minutes)40
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 53
  • Room voltage100
  • Most recent renovation2008
Parking
  • Daily parking fee0 JPY

Reviews of Lake Shikotsu Tsuruga Resort Spa Mizu no Uta from real guests

Provided by verified guests of Agoda
9.1
Cleanliness9.6
Facilities9.3
Location8.8
Room comfort and quality9.5
Service9.4
Value for money8.7
High score for Sapporo
Rating
9+ Exceptional (392)
8-9 Excellent (99)
7-8 Very Good (56)
6-7 Good (11)
<6 Below Expectation (21)
Time of the year
Mar - May (110)
Jun - Aug (132)
Sep - Nov (127)
Dec - Feb (210)

Show reviews that mention 

Showing 579 verified guest comments
12345
10.0
Exceptional
pornpun from Thailand
Couple
Room with Tatami Area and Open-Air Bath - Buffet Breakfast + Kaiseki Dinner Included
Stayed 2 nights in January 2023

Almost perfect onsen resort”

Have free WiFi but good signal available in common area only Have free car park Kiseki at restaurant Kiseki’s menu change every day Nice breakfast Love how we can choose our pillow for free at the pillow museum Private onsen area is huge

Reviewed January 19, 2023

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9.6
Exceptional
JinWoo from South Korea
Couple
Japanese Western Style with private hotspring
Stayed 2 nights in December 2022

It was a very satisfying experience.”

The hotel staff were very responsive and did their best to accommodate our needs, even though it was not easy to communicate in English. It was a comfortable hotel where you could go and enjoy yourself without any belongings. I would like to visit again.

Reviewed December 30, 2022

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10.0
Exceptional
James from United States
Couple
Junior Suite with Private Open-Air Bath, N/S
Stayed 1 night in December 2022

Zen experience”

Really enjoyed the stay. It was premium (not luxury) but exceeded my expectation.

Reviewed December 27, 2022

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9.2
Exceptional
Chua from Japan
Couple
Japanese Western Style with private hotspring
Stayed 2 nights in November 2022

Nice Resort!”

Expect full butler services for the price you pay for this resort. We love the place! They have a very nice marshmallow corner where you can relax if you don't want to cope in your own room. We booked for private onsen room & we love the size of the room! The one thing we don't like is that the bathroom is located outside next to the onsen. So be prepared to walk thru the cold if you are going for shower. They have very nice small restaurant / cafe beside the resort, please be sure to visit them! Their FOOD is GREAT!

Reviewed November 26, 2022

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8.8
Excellent
Ka from Hong Kong SAR, China
Couple
Japanese Western Style with private hotspring
Stayed 1 night in December 2022

Amazing hotel, buffet, osen, expensive but value worth to try”

Hotel provide free shuttle from train station to airport, suggest to stay here as first stop or last stop in Sapporo. The design of the hotel is amazing, you will feel very relax here and could recharge yourself. We booked a room with private onsen, the room is very spacious and there is a massage chair in the room which we enjoyed very much. F&B in the hotel is very nice, from buffet dinner, breakfast and in-room welcome amenities. Traveler could also take a quick walk nearby, only 5 mins walk to the Lake and the view is stunning.

Reviewed January 25, 2023

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9.2
Exceptional
Chua from Japan
Couple
Japanese&Western Room(Private Open-Air Bath), N/S
Stayed 1 night in November 2022

Nice Resort!”

We booked a private bathtub room & we love the size of the room! Room comes with mattress for you to sleep on the floor if you do not want to sleep on the bed. Hotel Buffet is average so maybe you can stock up some food before visiting. Other than that we love the place!

Reviewed November 26, 2022

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9.2
Exceptional
Lee from Singapore
Solo traveler
Standard Twin Room
Stayed 1 night in December 2022

Restful resort by the lake”

A lovely resort with attentive staff. Love the footbath in front of the resort. Wonderful way to warm up after walking in the freezing cold along the lake.

Reviewed January 08, 2023

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10.0
Exceptional
Mei from Taiwan
Family with young children
Stayed 1 night in August 2019

Relax”

It's good for family travel.

Reviewed July 08, 2020

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8.4
Excellent
Wai from Hong Kong SAR, China
Couple
Junior Suite with Private Open-Air Bath, N/S
Stayed 1 night in December 2022

Pleasant stay”

The hotel is beautiful, our room with open bath is very nice. The only problem was that we arrived early at 12pm, no restaurant was open. The staff said we could only check in at 3pm and he didnt know any restaurant nearby…

Reviewed December 17, 2022

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8.4
Excellent
Daphnie from Hong Kong SAR, China
Family with young children
Japanese Western Style with private hotspring
Stayed 3 nights in March 2020

Beautiful Onsen Hotel”

Serene and peaceful setting for an onsen hotel. Staff were wonderfully friendly and attentive. We opted for a room with a private outdoor onsen and it did not disappoint. Temperature can be controlled and outdoor area has a lovely little snow garden and a view of the trees beyond the hotel walls. The only downside was for the cost of the room I found the buffet breakfast & dinner to be average. Maybe options were limited due to virus outbreak and limited resources. Also hotel does not provide any sort of room service or lunch options. We had to venture out to the street nextdoor where most if not all except one cafe was closed most of the week except weekends. The toilet inside our room also had an unpleasant smell to it during our entire stay. Also of note there are no amenities such as bottle sterilizers and no kitchen inside the rooms for those with young babies/toddlers. Overall however we enjoyed our room very much for the outdoor onsen facility itself.

Reviewed March 15, 2020

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9.6
Exceptional
Ivan from Indonesia
Family with teens
Japanese Western Style (3 persons only)
Stayed 1 night in January 2020

Exceptional”

Good facility and best staff

Reviewed January 24, 2020

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8.7
Excellent
Kian from Malaysia
Family with young children
Stayed 1 night in December 2013

Luxury resort near Lake Shikotsu”

Near lake and airport, variety of food and relaxing spa(onsen)

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta is a luxury resort by a lake and is close to the Chitose Airport. It provides a variety of tasty food at its restaurant. It has a fire place at the lobby where guests can sit there and relax. It also has a superb Onsen(Japanese spring bath). Overall an excellent experience at the resort.

Reviewed April 07, 2014

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9.6
Exceptional
Elim from Hong Kong SAR, China
Family with young children
Stayed 1 night in March 2018

Excellent stay!!”

We had a really great time at the Lake Shikotsu Tsuruga Resort Spa Mizu no Uta. Everything is made to make you feel relaxed. Staffs are attentive and warm, everyone is friendly and helpful. It's wonderful and enjoyable for our stays, I would definitely stay here again!

Reviewed March 05, 2018

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10.0
Exceptional
William from Indonesia
Couple
Stayed 2 nights in April 2017

Superb for honeymoon !!! ”

It was a really good, probably the best resort in the area. Super clean, quite, but modern. The staff serve their customer with heart ❤ Really good service ! Please look for the shuttle bus timetable, guys. The taxi will be very expensive if you ride it from new chitose airport since its in the rural area. Prepare for some snacks if you want, because the hotel area only have beverages vending machine, cigarette and some shops that open during noon-afternoon only. The most important thing is THE ONSEN WAS SUPERBBBBB! We were here on early april its still have snow, and the water 40C, you will feel a little heaven on earth. Also not forget to mention, the breakfast and dinner were good and tasty. Love hokkaido water tap and milk! Belive me, you have to try hokkaido butter, milk and water! Thank you so much for gave us a little honeymoon gift. It was a great experience to spend my honeymoon at mizu no uta tsuruga.

Reviewed April 10, 2017

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10.0
Exceptional
Si from Malaysia
Couple
Stayed 1 night in March 2016

Awesome stay beside the lake shikotsu”

Excellent service, onsen, quietness

This spa resort provides free shuttle bus from Sapporo till the doorstep of the hotel, you can make reservations directly from hotel or tourist informations counter located at Sapporo station. We saved a lot for the transportation fees. We were amazed from the start, we were led by the staff when we stepped down from the shuttle bus, they arranged someone who can speak English to guide you from reception, to your room, explain everything to us in details for their facilities and also arranged us the shuttle bus for next day departure. Hotel provided us Yukata( Japanese attire) which allow us to wear freely in hotel compound. Onsen was the best part and the awesome experience for me for this trip. Buffet dinner and breakfast were included in the package, foods were delicious. Lake shikotsu was just beside the hotel and bicycle rental is available if you would like some ride. Room was spacious with many gadjets in the room like massage chair, coffee maker etc. Thumbs up for the great service. We really enjoyed our stay here.

Reviewed March 10, 2016

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9.3
Exceptional
Chooi from Singapore
Family with teens
Stayed 1 night in December 2015

Clean beautiful ryokan”

Clean , relax , good food

The stay here was fantastic as we were picked up punctually at New Chitose airport terminal location with little hazzle , given a clear map by the ryokan. They were attentive in every detail and we were happy to have a good time at this beautiful modern rustic hotel at the Lake Shikotsu in Chitose . Room booked was big, onsen was superb , buffet dinner and breakfast had so much varieties that you can eat your hearts out , instead of the small multi courses beautiful kaiseki dinner which is beautiful to look at but sometimes inedible to us due to our allergies ! This hotel caters to people like us who just want to relax and enjoy the beautiful sceneries of japan and yet be able to eat our kind of food with alot of allergies to food and perfumes. Good thing , this hotel does not allow the use of fragrances and perfumes , which was good for asthmatics! A good place to relax and recuperate with a big beautiful onsen, near the lake.

Reviewed December 19, 2015

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9.2
Exceptional
Chak from Hong Kong SAR, China
Group
Japanese Western Style (3 persons only)
Stayed 1 night in May 2018

Happy stay”

Mizu no Uta is a perfect resort for a final stop in Hokkaido as it is just 30 mins drive from the airport. It possesses nice environment, great food and the service was great as well. The lake is incredible and I love the tranquility around that area. Will definitely come back again.

Reviewed May 30, 2018

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9.3
Exceptional
TANG from Hong Kong SAR, China
Family with young children
Stayed 2 nights in August 2015

HIGHLY RECOMMEND ”

GOOD SERVICE. CLEAN AND SPACIOUS ROOM WITH OPEN AIR BATH. DELICIOUS FOOD.

We all enjoyed staying at Lake Shikotsu Tsuruga Resort for two nights. Hotel also offered deserts in your room and night noodles coupon. Nice public onsen hot spring too.

Reviewed August 10, 2015

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10.0
Exceptional
Marshall from United States
Couple
Japanese Western Style with private hotspring
Stayed 1 night in April 2018

Beutiful Resort with staff that is always smiling! ”

We wanted to stay somewhere peaceful away from the city in Japan. We stayed in the room with private hot spring in the room. The resort has shuttle service from the Airport and Chitose Station. The resort was very beautiful with Lake Shikotsu right behind it. and the staff was very friendly helpful and always smiling. The room was very spacious and clean.

Reviewed April 08, 2018

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10.0
Exceptional
Cheah from Malaysia
Couple
Stayed 1 night in July 2017

PERFECT!”

Was very impressed when we arrived the the entrance with our getting off the car, the staffs already had our room details waiting at entrance, very very friendly, they helped us get our luggage, including valet parking. We just had to get off the car and follow another staff to the reception for check in. We need not wear any shoes when walking around the whole resort. You can wear the given 'pyjamas' given even for dinner + breakfast. Room was huge with massage chair inside the room itself. Pillow gallery was great( very good quality pillow for free) onsen was design in a way a lot privacy given. A stroll along lake shikotsu was very calming and nice. Buy some snacks/ beer and sit along the park and enjoy sunset + the view of mountains. Will stay again if i visit there again! 6 stars staff!! they were all great!

Reviewed August 08, 2017

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