Free airport transfer
Free Wi-Fi in all rooms!
|Value for money||8.7|
|Distance to city center||20 km|
|Nearest airport||New Chitose Airport (CTS)|
|Distance to airport||22.7 km|
Check-in is from 3:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Lake Shikotsu Tsuruga Resort Spa Mizu no Uta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the Let us know what you need section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Lake Shikotsu Tsuruga Resort Spa Mizu no Uta has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is free for guests. Parking options include a full-service valet for total ease.
Lake Shikotsu Tsuruga Resort Spa Mizu no Uta does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"Hotel has beautiful scene and romantic feel with full of snow."
January 12, 2018
"It is highly recommend to stay at here The onsen is very good"
December 12, 2018
"Very value for money, an exclusive and authentic onsen hotel."
July 11, 2017
"The lake is incredible and I love the tranquility around tha..."
May 30, 2018
Nestled in the heart of Lake Shikotsu, Lake Shikotsu Tsuruga Resort Spa Mizu no Uta is an ideal spot from which to discover Sapporo. The city center is merely 20 km away and the airport can be reached within 40 minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Lake Shikotsu Tsuruga Resort Spa Mizu no Uta, the excellent service and superior facilities make for an unforgettable stay. The hotel provides free Wi-Fi in all rooms, 24-hour security, daily housekeeping, laundromat, 24-hour front desk to ensure our guests the greatest comfort.
Step into one of 53 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, mirror, internet access – wireless, internet access – wireless (complimentary), non smoking rooms which can be found in some rooms. The hotel's hot tub, fitness center, sauna, hot spring bath, spa are ideal places to relax and unwind after a busy day. When you are looking for comfortable and convenient accommodations in Sapporo, make Lake Shikotsu Tsuruga Resort Spa Mizu no Uta your home away from home.
"Staffs are attentive and warm, everyone is friendly and help..."
March 5, 2018
Children and extra beds
All children are welcome.
Extra beds are dependent on the room you choose. Please ask the property for more details.
Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
Show reviews that mention
Rooms are a little outdated and small, but lobby is big and cost. The dinner and breakfast are very high quality and definitely the highlight of the stay at this resort! Staff is also very friendly and attentive.
The attentiveness and services from the staff is excellent and the onsen is very good. The surrounding areas at the lake is also very beautiful filled with nature. Its tranquility makes it very relaxing and peaceful. The staff are also very friendly. Would plan another visit during a different season, think autumn will be really nice.
Wonderful place for exceptional experience”
The hotel is located right in front of the lake. Beautiful view but a bit remote. All staff are very nice and friendly. The service is excellent and the facilities are top notch. There is a massage chair in every guestroom which helps us to relax. Plenty of choices for dinners and breakfasts. Will definitely go back when we go to Japan next time.
very nice room with open-air onsen”
The hotel is close to Lake Shikotsu. All staffs was nice and friendly. The room is super nice and big compare to normal hotel in Japan. Very enjoy onsen in room and the public onsen is also very good. The food was great.
Very satisfied with the service of the staff, the room and the facilities. ”
Before we reach New chitose airport, i did email the resort for the service of airport transfer which they responded very fast and did it for free for all the guests staying the hotel. It is very nice and easy for us to reach the hotel. It is about 1 hour drive to the resort. After that we get a warm welcome from the staff when we arrived. The hotel booking is covered with breakfast and dinner buffet(they offer japanese style buffet, the food are fresh) as ther is not much foods around it. The hotel lobby is very comfy, will have a live music at some scheduled time and warm yourself near the fire flame, can have some marshmallow melted done by yourself.. sure will come back again.
Lack of flexibility... ”
I have sending in an email to nego about our stays but no one replying the email...until today still to no avail... This resort is rather good overally, but will be better if the staff take care of every email...
We had an excellent buffet dinner and a delicious breakfast! Meals with stay packages highly recommended! Onsen was fantastic too! My mom truely enjoyed the outdoor footbath in the cool autumn afternoon!
Great spa ever!”
Not good value for money with non accommodating staff”
A package group run hotel with groups waiting in lobby to check in. Very strick with check in time of 3pm. & check out at 10pm, so most guests were made waiting. Check in Staff repeatedly showed us their rule about per hour penalty if we check out late or check in early . Same Tsugura group, but is differently run onsen . We expected Kaseki dinner but given coupons for Buffet dinner. Big big selection @ buffet but quality far fetching(wayu beef was tough even after chef offered a second to please). I suppose they cater for groups. We paid extra for Kaseki lunch but turn out disappointing(main course dried fish, speciality of the lake was inedible, I suppose it is all to taste). Lake Shikotsu is beautiful with other Private onsens nearby . A new Tsugura onsen is right behind opening May.
The onsen, buffet breakfast and dinner were great. Staff were incredibly helpful and provided excellent service. The free shuttle bus to and from Sapporo station and the airport was also really convenient. Just note there isn't a lot to do in the area (although this may not be the case in the warmer months). I would definitely recommend this place if you can afford it.
Very nice hotel with very good Onsen. Had a lovely stay! Will definitely be back again!
The service was excellent, view was great and the meals were awesome. Very delightful stay!
Beautiful Onsen Resort”
Absolutely stunning property! We stayed in rooms with a private Onsen - nice space with an in room massaging chair and a patio.
Good location, very helpful staffs”
Perfect location. Good onsen, but no slippers
Everything is perfect!”
Nothing to criticize. Everything is perfect. Staffs are professional and helpful.
Amazing staff, service and food! ”
I almost don't want to write a review to tell people how amazing our stay was - scared that spaces will fill up quickly on our next visit! When we arrived, it was a bit strange since the hotel is split into two sections and seemed a bit small from the outside. But immediately we were greeted with attentive staff who guided us to reception. Staff spoke really good English too and were able to communicate fully. This was one of the most relaxing stays of our trip to Hokkaido, and we've already booked our next visit! Without a doubt, the best hotel you can find!
Worth it all, must stay.”
Nice location even with out lake view. Stayed in room with private pool, very big room and hotel provides abundant facilities for every one. Onsen ws great, both private and public. Extremely kind and thoughtful staff. Best food around there. We'll come back again.
Mizu no Uta is a perfect resort for a final stop in Hokkaido as it is just 30 mins drive from the airport. It possesses nice environment, great food and the service was great as well. The lake is incredible and I love the tranquility around that area. Will definitely come back again.
Beutiful Resort with staff that is always smiling! ”
We wanted to stay somewhere peaceful away from the city in Japan. We stayed in the room with private hot spring in the room. The resort has shuttle service from the Airport and Chitose Station. The resort was very beautiful with Lake Shikotsu right behind it. and the staff was very friendly helpful and always smiling. The room was very spacious and clean.
Great getaway hotel, food was nice. The lobby is very cozy and you can barbecue marshmallow at the lobby for free which is quite an interesting setup. Listening to the harp performance at hotel lobby is a terrific way of relaxation. i can see a couple hotel room windows from the outdoor onsen pool, i wonder if the tenants there could see me as well.