Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
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Standard Twin Room - Room plan Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
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9.2
Exceptional
/10
(1170 reviews)See what guests said
See map
8.9
Excellent
Location rating score
Excellent location
Parking
FREE
  • Takino Suzuran Hillside National Park15.57 km
  • Mt. Moiwa28.38 km
  • Asahiyama Memorial Park30.42 km
  • Tanukikoji Shopping Street31.74 km
  • Odori Park32.11 km
  • Hokkaido Shrine32.14 km
  • Sapporo TV Tower32.15 km
  • Former Hokkaido Government Office Building32.55 km
  • Moerenuma Park38.55 km
  • 4.5-star Resort
    Free Wi-Fi

    Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

    Shikotsuko Onsen, Chitose, Chitose, Sapporo, Japan, 066-0281 - See map
    "A very relaxing place."
    Francis - September 15, 2018
    Exceptional cleanliness
    9.6 rating for cleanliness
    Exceptional comfort
    9.5 room quality and comfort
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional service
    9.4 rating for service
    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Steamroom

    Cheaper than 96% of all properties in Sapporo in the last 24 hoursCompared to 3,183 Sapporo properties at Agoda for various dates
    Value for money8.7
    Distance to city center20 km
    Location rating8.9
    Nearest airportNew Chitose Airport (CTS)
    Distance to airport22.7 km

    Rooms available at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

    9.5
    Exceptional
    Room comfort & quality
    Room with Tatami Area and Open-Air Bath - Buffet Breakfast + Kaiseki Dinner Included
    Room with Tatami Area and Open-Air Bath - Buffet Breakfast + Kaiseki Dinner Included
    ...
    • Room size: 60 m²/646 ft²
    • Shower and bathtub
    • 2 single beds and 2 futons
    Enter dates to see prices
    Japanese Western Style with private hotspring
    Japanese Western Style with private hotspring
    ...
    • Room size: 77 m²/829 ft²
    • Garden view
    • 2 single beds and 1 futon
    Enter dates to see prices
    Premium Suite
    Premium Suite
    ...
    • Room size: 114 m²/1227 ft²
    • Garden view
    • 2 single beds and 1 futon
    Enter dates to see prices
    Presidential Suite with Open-Air Bath - Japanese Breakfast + In-Room Kaiseki Dinner Included
    Presidential Suite with Open-Air Bath - Japanese Breakfast + In-Room Kaiseki Dinner Included
    ...
    • Room size: 114 m²/1227 ft²
    • Shower and bathtub
    • 2 single beds and 2 futons
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Presidential Suite with Open-Air Bath - Buffet Breakfast + Buffet Dinner Included
    Presidential Suite with Open-Air Bath - Buffet Breakfast + Buffet Dinner Included
    ...
    • Room size: 114 m²/1227 ft²
    • Shower and bathtub
    • 2 single beds and 2 futons
    Enter dates to see prices
    Japanese Western Style (3 persons only)
    Japanese Western Style (3 persons only)
    ...
    • Room size: 55 m²/592 ft²
    • Garden view
    • 2 single beds and 1 futon
    Enter dates to see prices
    Room with Tatami Area and Open-Air Bath - Buffet Breakfast + Buffet Dinner Included
    Room with Tatami Area and Open-Air Bath - Buffet Breakfast + Buffet Dinner Included
    ...
    • Room size: 60 m²/646 ft²
    • Shower and bathtub
    • 2 single beds and 2 futons
    Enter dates to see prices
    Japanese Western Style Room for 4 People
    Japanese Western Style Room for 4 People
    ...
    • Room size: 55 m²/592 ft²
    • Mountain view
    • 2 single beds and 2 futons
    Enter dates to see prices
    Japanese/Western-style Room with Open-air Bath
    Japanese/Western-style Room with Open-air Bath
    ...
    • Room size: 56 m²/603 ft²
    • Non-smoking
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

    Check-in is from 3:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

    Lake Shikotsu Tsuruga Resort Spa Mizu no Uta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the Let us know what you need section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Lake Shikotsu Tsuruga Resort Spa Mizu no Uta has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is free for guests. Parking options include a full-service valet for total ease.

    What is the smoking policy at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

    Lake Shikotsu Tsuruga Resort Spa Mizu no Uta does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

    • 10.0
      Exceptional

      "Hotel has beautiful scene and romantic feel with full of snow."

      Miu L.

      |

      January 12, 2018

    • 9.6
      Exceptional

      "It is highly recommend to stay at here The onsen is very good"

      King Y.

      |

      December 12, 2018

    • 10.0
      Exceptional

      "Very value for money, an exclusive and authentic onsen hotel."

      Tan

      |

      July 11, 2017

    Property ranking|Compared to 3,183 Sapporo properties
    See all rankings
    Service score
    9.4/10
    Cleanliness score
    9.6/10
    Room comfort score
    9.5/10
    Couples review score
    9.2/10
    Better than
    99
    %
    of Sapporo properties
    Better than
    99
    %
    of Sapporo properties
    Better than
    99
    %
    of Sapporo properties
    Better than
    99
    %
    of Sapporo properties
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    More about Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

    More about Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

    9.2
    Exceptional

    "The lake is incredible and I love the tranquility around tha..."

    Chak H.

    |

    May 30, 2018

    Description

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    Most talked about facilities

    Food & Dining
    25 mentions
    Breakfast
    16 mentions
    Housekeeping
    7 mentions
    Swimming Pool
    4 mentions

    What they offer

    9.6
    Exceptional
    Staff 

    "Staffs are attentive and warm, everyone is friendly and help..."

    Elim

    |

    March 5, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    AMAMU
    Cuisine:International
    Menu:A-la-carte
    Japanese Restaurant 'Ama no Uta'
    Cuisine:Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Lake Shikotsu Tsuruga Resort Spa Mizu no Uta from real guests

    Overall rating
    9.2
    Exceptional
    From 1220 reviews
    9.6Cleanliness
    9.3Facilities
    9.3Room comfort and quality
    Agoda Reviews (846)Booking.com Reviews (324)
    Rating via Agoda9.2
    /
    10
    Exceptional
    Cleanliness9.6
    Facilities9.3
    Location8.9
    Room comfort and quality9.5
    Service9.4
    Value for money8.7
    High score for Sapporo
    Rating
    9+ Exceptional (309)
    8-9 Excellent (84)
    7-8 Very Good (43)
    6-7 Good (7)
    <6 Below Expectation (15)
    Time of the year
    Mar - May (87)
    Jun - Aug (97)
    Sep - Nov (110)
    Dec - Feb (164)
    All guests (846)
    All room types
    All languages

    Show reviews that mention 

    Showing 458 verified guest comments
    12345
    8.0
    Excellent
    Ryan from Netherlands
    Couple
    Standard Twin Room
    Stayed 1 night in June 2019

    wonderful stay”

    Rooms are a little outdated and small, but lobby is big and cost. The dinner and breakfast are very high quality and definitely the highlight of the stay at this resort! Staff is also very friendly and attentive.

    Reviewed June 30, 2019
    8.8
    Excellent
    Hoon from Singapore
    Couple
    Standard Twin Room
    Stayed 2 nights in June 2019

    Excellent”

    The attentiveness and services from the staff is excellent and the onsen is very good. The surrounding areas at the lake is also very beautiful filled with nature. Its tranquility makes it very relaxing and peaceful. The staff are also very friendly. Would plan another visit during a different season, think autumn will be really nice.

    Reviewed June 09, 2019
    8.8
    Excellent
    Xinyu
    Couple
    Standard Twin Room
    Stayed 1 night in April 2019

    Wonderful place for exceptional experience”

    The hotel is located right in front of the lake. Beautiful view but a bit remote. All staff are very nice and friendly. The service is excellent and the facilities are top notch. There is a massage chair in every guestroom which helps us to relax. Plenty of choices for dinners and breakfasts. Will definitely go back when we go to Japan next time.

    Reviewed April 28, 2019
    9.6
    Exceptional
    Phakpoom from Thailand
    Couple
    Japanese Western Style with private hotspring
    Stayed 1 night in April 2019

    very nice room with open-air onsen”

    The hotel is close to Lake Shikotsu. All staffs was nice and friendly. The room is super nice and big compare to normal hotel in Japan. Very enjoy onsen in room and the public onsen is also very good. The food was great.

    Reviewed April 12, 2019
    8.4
    Excellent
    James from Indonesia
    Family with young children
    Standard Twin Room
    Stayed 1 night in March 2019

    Very satisfied with the service of the staff, the room and the facilities. ”

    Before we reach New chitose airport, i did email the resort for the service of airport transfer which they responded very fast and did it for free for all the guests staying the hotel. It is very nice and easy for us to reach the hotel. It is about 1 hour drive to the resort. After that we get a warm welcome from the staff when we arrived. The hotel booking is covered with breakfast and dinner buffet(they offer japanese style buffet, the food are fresh) as ther is not much foods around it. The hotel lobby is very comfy, will have a live music at some scheduled time and warm yourself near the fire flame, can have some marshmallow melted done by yourself.. sure will come back again.

    Reviewed March 15, 2019
    8.4
    Excellent
    Kah from Malaysia
    Family with young children
    Japanese Western Style (3 persons only)
    Stayed 3 nights in December 2018

    Lack of flexibility... ”

    I have sending in an email to nego about our stays but no one replying the email...until today still to no avail... This resort is rather good overally, but will be better if the staff take care of every email...

    Reviewed December 19, 2018
    10.0
    Exceptional
    penny from Singapore
    Family with teens
    Japanese Western Style (3 persons only)
    Stayed 1 night in October 2018

    Exceptional”

    We had an excellent buffet dinner and a delicious breakfast! Meals with stay packages highly recommended! Onsen was fantastic too! My mom truely enjoyed the outdoor footbath in the cool autumn afternoon!

    Reviewed October 23, 2018
    10.0
    Exceptional
    Seohyun from South Korea
    Family with teens
    Japanese Western Style Room for 4 People
    Stayed 1 night in December 2018

    Great spa ever!”

    So great

    Reviewed July 16, 2019
    4.8
    TaiTai from Thailand
    Couple
    Japanese Western Style Room for 4 People
    Stayed 1 night in April 2019

    Not good value for money with non accommodating staff”

    A package group run hotel with groups waiting in lobby to check in. Very strick with check in time of 3pm. & check out at 10pm, so most guests were made waiting. Check in Staff repeatedly showed us their rule about per hour penalty if we check out late or check in early . Same Tsugura group, but is differently run onsen . We expected Kaseki dinner but given coupons for Buffet dinner. Big big selection @ buffet but quality far fetching(wayu beef was tough even after chef offered a second to please). I suppose they cater for groups. We paid extra for Kaseki lunch but turn out disappointing(main course dried fish, speciality of the lake was inedible, I suppose it is all to taste). Lake Shikotsu is beautiful with other Private onsens nearby . A new Tsugura onsen is right behind opening May.

    Reviewed April 21, 2019
    9.6
    Exceptional
    Anne from Australia
    Couple
    Standard Twin Room
    Stayed 3 nights in March 2019

    Exceptional”

    The onsen, buffet breakfast and dinner were great. Staff were incredibly helpful and provided excellent service. The free shuttle bus to and from Sapporo station and the airport was also really convenient. Just note there isn't a lot to do in the area (although this may not be the case in the warmer months). I would definitely recommend this place if you can afford it.

    Reviewed March 29, 2019
    10.0
    Exceptional
    Li from Singapore
    Family with teens
    Japanese Western Style (3 persons only)
    Stayed 1 night in December 2018

    Excellent Service”

    Very nice hotel with very good Onsen. Had a lovely stay! Will definitely be back again!

    Reviewed June 26, 2019
    10.0
    Exceptional
    Rachel from Singapore
    Group
    Japanese Western Style Room for 4 People
    Stayed 1 night in June 2019

    Exceptional”

    The service was excellent, view was great and the meals were awesome. Very delightful stay!

    Reviewed June 26, 2019
    10.0
    Exceptional
    Brenda from Singapore
    Family with teens
    Japanese Western Style with private hotspring
    Stayed 2 nights in June 2019

    Beautiful Onsen Resort”

    Absolutely stunning property! We stayed in rooms with a private Onsen - nice space with an in room massaging chair and a patio.

    Reviewed June 22, 2019
    8.0
    Excellent
    Thitaporn from Thailand
    Family with teens
    Japanese Western Style Room for 4 People
    Stayed 1 night in May 2019

    Good location, very helpful staffs”

    Perfect location. Good onsen, but no slippers

    Reviewed May 29, 2019
    10.0
    Exceptional
    Smithi from Thailand
    Family with young children
    Japanese Western Style with private hotspring
    Stayed 1 night in May 2019

    Everything is perfect!”

    Nothing to criticize. Everything is perfect. Staffs are professional and helpful.

    Reviewed May 12, 2019
    10.0
    Exceptional
    Wai from Hong Kong
    Family with teens
    Standard Semi Western-Style Room Non-Smoking
    Stayed 1 night in June 2018

    Amazing staff, service and food! ”

    I almost don't want to write a review to tell people how amazing our stay was - scared that spaces will fill up quickly on our next visit! When we arrived, it was a bit strange since the hotel is split into two sections and seemed a bit small from the outside. But immediately we were greeted with attentive staff who guided us to reception. Staff spoke really good English too and were able to communicate fully. This was one of the most relaxing stays of our trip to Hokkaido, and we've already booked our next visit! Without a doubt, the best hotel you can find!

    Reviewed August 08, 2018
    9.2
    Exceptional
    Chenyu from China
    Couple
    Japanese Western Style with private hotspring
    Stayed 1 night in June 2018

    Worth it all, must stay.”

    Nice location even with out lake view. Stayed in room with private pool, very big room and hotel provides abundant facilities for every one. Onsen ws great, both private and public. Extremely kind and thoughtful staff. Best food around there. We'll come back again.

    Reviewed July 16, 2018
    9.2
    Exceptional
    Chak from Hong Kong
    Group
    Japanese Western Style (3 persons only)
    Stayed 1 night in May 2018

    Happy stay”

    Mizu no Uta is a perfect resort for a final stop in Hokkaido as it is just 30 mins drive from the airport. It possesses nice environment, great food and the service was great as well. The lake is incredible and I love the tranquility around that area. Will definitely come back again.

    Reviewed May 30, 2018
    10.0
    Exceptional
    Marshall from United States
    Couple
    Japanese Western Style with private hotspring
    Stayed 1 night in April 2018

    Beutiful Resort with staff that is always smiling! ”

    We wanted to stay somewhere peaceful away from the city in Japan. We stayed in the room with private hot spring in the room. The resort has shuttle service from the Airport and Chitose Station. The resort was very beautiful with Lake Shikotsu right behind it. and the staff was very friendly helpful and always smiling. The room was very spacious and clean.

    Reviewed April 08, 2018
    8.0
    Excellent
    Sei
    Couple
    Standard Twin Room
    Stayed 1 night in September 2017

    Very good”

    Great getaway hotel, food was nice. The lobby is very cozy and you can barbecue marshmallow at the lobby for free which is quite an interesting setup. Listening to the harp performance at hotel lobby is a terrific way of relaxation. i can see a couple hotel room windows from the outdoor onsen pool, i wonder if the tenants there could see me as well.

    Reviewed October 09, 2017
    12345
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    Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
    |Exceptional 9.2
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    • Excellent location
    • Takino Suzuran Hillside National Park