Reasonable Hotel ”

If you are not particular of the room fixtures and toilet then that is fine. Renovation has been done at the lobby, front desk, lift and floor areas but not for the guestroom and restaurant. Location, staff support and cleanliness are good with no complaint.

Please check your mini bar when you check in”

I had a bad experience when i checked out of the hotel in the early morning. They checked my room and found one ordinary mineral water in the mini bar missing and wanted me to pay. I told the counter staff i did not drink the bottled water from the mini bar, but they insisted that i should pay for something that is so cheap. As I was rushing off, i just paid and left. So travellers, please be warned! check that your mini bar quantities are correct when you check in to the room. In all my 20 over years of business travel, I have never encountered a situation where the hotel asked me to pay for something that i did not consume, especially for a cheap bottle of mineral water.

Lake Side Hotel, Hanoi”

This is a satisfactory hotel. The pictures shown in the website does not reflect the actual condition in the hotel. The toilet clogged, telephone faulty and unable to use at all, room was not clean (hair on the floor despite just entering the room-realized when the towel fell on the floor), the cook in the breakfast lounge was rude. However the front desk staff was polite. Anyway, it is just so-so hotel for the price paid. For Muslims, definitely have very limited breakfast which is understandable.

Comfortable ”

Revisited to Lake Side Hotel after 8 years ago. Is always a perfect location for business traveler or tourist. Renovation has almost completed and it looks better as compared to 8 years ago. However, the building still gave an old look but room and lobby have been renovated.

Same same”

Good breakfast

Convenient, a bit out of center”

Small hotel next to a small lake

Good”

I think the price is too high for a basic hotel like this. Rooms on the street side are very loud. You cannot adjust the temperature of your room at all. For me it was way too hot in the room. Funniest thing was that every member of the staff gave us different instructions how to use the "AC" of the room. Also, don't come here if you are traveling as a gay couple. Some of the staff were really bitchy towards us. There were good things too: rooms were very clean and the breakfast was good. But I still feel this place is not worth of the money.

Terrible, never stay again ”

The photos on the web are not representative of the actual hotel, particularly the rooms. The carpets are old and dirty as is the furniture plus the beds are rock hard so very uncomfortable. In fact the entire hotel needs cleaning and updating. I booked a deluxe suite which is the most expensive but on the first night we were given some other room. After protesting they said they would move us the next night but no offer of compensation.

Generally Nice Stay”

The hotel room furnishings seems a bit old. More importantly, there is no way the temperature in the hotel room can be adjusted to customer's preference. The lift to the hotel floors is also slow. The shower room water spray is fixed to the wall, making showering more difficult. Seems the radio also not working.

Fantastic”

We enjoyed our stay in this hotel. Our aim was to see the historical, religious and other important places in Hanoi. I presume the location of this hotel and the facilities provided to us enabled to meet our objectives.

Great Location with excellent view”

Had the superior room. Nice and spacious designs - the rooms however are old and needs upgrading. Staff were friendly, enjoyed my stay there. Breakfast was provided but walking to the restaurant was a like a maze

An older hotel, comfortable, but needs a makeover!”

Breakfast provided little choice for vegetarian hot foods. Old hotel,carpets are badly stained, wallpaper dated. Beds comfortable. Facilities in room are adequate. Quite a distance to travel to the Old Quarter but taxis are readily available and cheap.(all metered) No ready access from hotel to walk around lake.

Nice Hotel”

You may choose this hotel as one of alternatives in case Hanoi Hotel has no room available. Looks old but well cleaned and nice room and building. And this hotel has no entertaiments in itself so you may enjoy a calm enviroment and be able to have good sleep.

Good location and decent room ”

peaceful and quiet environment. no noisy traffic, allowing one to concentrate on work. room is decent with all the basic facilities. row of eateries right opposite the hotel but not are not suitable for individual diner like me. there is a store selling phone top up cards right opposite the hotel; extremely convenient. staffs speak good english. all the taxi drivers had no problem locating this hotel. no room service after 10pm. i had to settle for cup noodles. complimentary wireless wasn't working in my room. bathroom had an unpleasant smell but the housekeeping lady was extremely helpful and sprayed deodorant. it took me an hour to get to the airport during morning peak hour on saturday.

Great Location and normal size room”

we book this hotel as we were looking for a quiet place to stay in hanoi. this hotel is not far from the most busy area, but it is a quiet place to stay a day or two. it is sitting next to a small lake, and some of its rooms has lake view. it has a nice chinese resturant with good seafood selection.

Quiet hotel in a great location”

I like this hotel has it is not far from the actions in downtown Hanoi, the hotel itself is in a quiet street with a small lake behind, and many of its rooms has nice view on the lake side. It has a small shopping area inside the hotel. Their breakfast has many choose and it is good.

lovely hotel in a nice location”

i like this hotel has it is not far from the actions in downtown hanoi, the hotel itself is in a quiet street with a small lake behind, and many of its rooms has nice view on the lake side. it has a small shopping area inside the hotel. their breakfast has many choose and it is good.

Good hotel for the price”

I stayed here 10 years ago it back then it was very different. It was loud lots of people and a roaring night club. All that noise is gone. Its ok if you need the peace and quiet but a night its very boring. Nothing around the area and if you need a quick bite to eat, you still need to take a taxi. If you need to stay near this area, pay a little more and go for the Fortuna Hotel or the Hanoi Hotel as there are lots of food outlets and night life there. Overall, a very boring hotel in a very boring area. But, the rooms were clean and good value. I had a corner room and the beds are round. Kind of interesting.

Basic but ok”

If you have to be in the neighborhood, that is very convenient. Pity they dont have an access to the lake.

Basic but ok”

If you have to be in the neighborhood, that is very convenient. Pity they dont have an access to the lake.