Lakes Edge Lodge

2 Lakeside Drive, Lake Tekapo, Lake Tekapo, New Zealand, 7990 - See map

Enjoy breathtaking beauty at Lakes Edge Lodge in Lake Tekapo. Perfect for two travelers seeking adventure and relaxation, this tranquil haven offers stunning lake views, beach access, and 24/7 room service. Indulge in luxury with beautifully-appointed rooms featuring modern amenities. Explore the natural wonders of the area with activities within walking distance. With helpful staff, convenient check-in, free WiFi, and a BBQ area, your stay will be seamless. Experience the magic of Lake Tekapo at Lakes Edge Lodge. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Great View

Garden

Fishing

Skiing

Horseback riding

Facilities

Car park

Shuttle service

BBQ facilities

Luggage storage

Bicycles

Laundry service

Tours

Wi-Fi in public areas

Your dates are popular among travelersUsers are booking a place in Lake Tekapo every 28 minutes on Agoda.com
See map

8.3Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Tekapo Springs
760 m
The Cairns Golf Course
810 m
Four Square
920 m
Kiwi Treasures
1.1 km
Tekapo Helicopters
1.2 km
Value for money8.3
Location rating8.3

Rooms available at Lakes Edge Lodge

Bed in 6 Bed Mixed Dormitory Room
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  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 bunk bed
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Bed in 4 Bed Mixed Dormitory Room
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  • Room size: 8 m²/86 ft²
  • Non-smoking
  • 1 bunk bed
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Access Ensuite
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  • Room size: 8 m²/86 ft²
  • Non-smoking
  • 1 queen bed
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Double Room with Shared Bathroom
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  • Non-smoking
  • Shower
  • 1 queen bed
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bed in 4 Bed Dormitory
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  • Room size: 8 m²/86 ft²
  • Non-smoking
  • 1 bunk bed
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Family Room with Shared Bathroom
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  • Shower
  • Shared bathroom
  • 1 double bed and 2 bunk bed...
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Twin Room with Shared Bathroom
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  • Shower
  • Shared bathroom
  • 2 single beds
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Double Room - Disability Access
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  • Shower
  • 1 queen bed
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6 Bed Dormitory
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  • Room size: 12 m²/129 ft²
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Twin Room
...
  • Non-smoking
  • Shared bathroom
  • 2 single beds
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Frequently asked questions

What kind of non-water sports and outdoor activities are available at Lakes Edge Lodge?

Lakes Edge Lodge features a big selection of non-water sport and outdoor activities such as horse riding, golf course (within 3 km), skiing, and hiking trails for sports enthusiast to make best use of while staying here.

What kind of water sports activities are readily available at Lakes Edge Lodge?

Lakes Edge Lodge features water sport activities including canoe, and fishing for you to enjoy all that relates to water.

Is car parking available at Lakes Edge Lodge?

Lakes Edge Lodge features car park free of charge for all visitors traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the minimum age requirement for visitor at Lakes Edge Lodge?

Lakes Edge Lodge only allows guest visitors that are over 2 years old to reside at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more selections.

How long do travelers typically stay at Lakes Edge Lodge?

Verified past guests that have stayed at Lakes Edge Lodge had an average nightly stay of 1 night at this property.

What do travelers like most about Lakes Edge Lodge?

Past visitors that stayed at Lakes Edge Lodge have given this property a rating of 8.677 for its excellent cleanliness as the major highlight for their stay.

What is the verified guest review consensus about Lakes Edge Lodge's breakfast?

67.0% of our verified guest ratings have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Lakes Edge Lodge down in the review section.

What is the verified guest review consensus about Lakes Edge Lodge's view?

65.0% of our past customer testimonials have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Lakes Edge Lodge down in the review section.

What is the verified guest review consensus about Lakes Edge Lodge's swimming pool?

71.0% of our verified visitor evaluations have given an optimistic review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Lakes Edge Lodge down in the review section.

What is the average rating that past Business travelers' have given to Lakes Edge Lodge?

Past business travelers that have stayed at this property have given Lakes Edge Lodge an average rating of 8.1. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with young children have given to Lakes Edge Lodge?

Verified families with young children that have stayed at this property have given Lakes Edge Lodge an average rating of 8.1. You can look up more in depth customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

More about Lakes Edge Lodge

More about Lakes Edge Lodge

Experience Serenity at Lakes Edge Lodge in Lake Tekapo

Nestled on the picturesque shores of Lake Tekapo in New Zealand, Lakes Edge Lodge offers a serene and tranquil escape for discerning travelers. With its stunning natural surroundings and luxurious amenities, this lodge is the perfect destination for those seeking relaxation and rejuvenation. Check-in at Lakes Edge Lodge begins at 03:00 PM, allowing guests to settle in and start their unforgettable experience. The warm and welcoming staff will ensure a seamless check-in process, ensuring that guests feel right at home from the moment they arrive. As for check-out, guests are kindly requested to vacate their rooms by 10:00 AM, allowing ample time for the lodge to prepare for incoming guests. Please note that Lakes Edge Lodge has a child policy in place. While children are more than welcome to stay at the lodge, there may be additional charges applicable. The hotel's friendly staff will be more than happy to provide further information and assist with any inquiries regarding the child policy. With its serene ambiance and sophisticated atmosphere, Lakes Edge Lodge provides the perfect setting for a romantic getaway or a peaceful retreat.

Unwind and Indulge in Lakes Edge Lodge's Entertainment Facilities

Lakes Edge Lodge in Lake Tekapo, New Zealand, offers a range of entertainment facilities that are sure to make your stay unforgettable. Whether you're looking to relax and unwind or indulge in some fun-filled activities, this luxurious lodge has something for everyone. Step into the beautifully landscaped garden and immerse yourself in the serene surroundings. Take a leisurely stroll along the pathways, breathe in the fresh mountain air, and admire the stunning views of Lake Tekapo. The garden provides the perfect setting for a peaceful retreat, where you can relax and rejuvenate amidst nature's beauty. For those seeking a more social experience, the shared lounge/TV area is the ideal spot to gather with fellow guests. Sink into the plush sofas and catch up on your favorite shows or movies on the large flat-screen TV. Engage in lively conversations, share travel stories, or simply enjoy the company of others in this comfortable and inviting space. No matter your preference, Lakes Edge Lodge ensures that your entertainment needs are met. Whether you choose to immerse yourself in the tranquility of the garden or socialize in the shared lounge/TV area, you're guaranteed to have a memorable and enjoyable stay at this exceptional lodge.

Sports Facilities at Lakes Edge Lodge: A Haven for Outdoor Enthusiasts

Nestled amidst the breathtaking natural beauty of Lake Tekapo, Lakes Edge Lodge offers an array of sports facilities that cater to the adventurous spirit of its guests. Whether you are a fishing enthusiast, a skiing aficionado, or simply enjoy exploring the great outdoors, this lodge has something for everyone. For those who love fishing, Lakes Edge Lodge provides a prime location to cast your line and reel in some of the finest trout in New Zealand. The crystal-clear waters of Lake Tekapo are teeming with fish, making it a haven for anglers of all skill levels. Spend a relaxing day by the lake, surrounded by the majestic Southern Alps, and let the tranquility of the surroundings enhance your fishing experience. If skiing is your passion, Lakes Edge Lodge is ideally situated near some of the best ski fields in the region. Hit the slopes at Roundhill Ski Area or Mount Dobson Ski Area, both just a short drive away. Whether you are a beginner or an experienced skier, you will find a variety of runs to suit your skill level. After an exhilarating day on the slopes, return to the lodge and unwind in the cozy ambiance of the fireplace. For those seeking a more leisurely outdoor activity, Lakes Edge Lodge offers horse riding experiences that allow you to explore the stunning landscapes surrounding Lake Tekapo. Immerse yourself in the beauty of the region as you ride through lush meadows and picturesque trails. The lodge provides well-trained horses and experienced guides to ensure a safe and enjoyable experience for riders of all levels. Additionally, Lakes Edge Lodge offers canoeing opportunities for those who wish to explore the tranquil waters of Lake Tekapo at their own pace. Paddle along the shoreline and take in the panoramic views of the turquoise lake and the majestic mountains that frame it. It's the perfect way to connect with nature and create lasting memories. Lastly, for hiking enthusiasts, Lakes Edge Lodge is a gateway to an extensive network of hiking trails that wind through the rugged landscapes of the Mackenzie District. Lace up your hiking boots and embark on an adventure through the captivating alpine scenery, where you'll be rewarded with breathtaking vistas and a sense of tranquility. With its diverse range of sports facilities, Lakes Edge Lodge is a haven for outdoor enthusiasts. Whether you prefer fishing, skiing, horse riding, canoeing, or hiking, this lodge offers the perfect base to indulge in your favorite activities while immersing yourself in the natural wonders of Lake Tekapo.

Convenient Facilities at Lakes Edge Lodge

At Lakes Edge Lodge, we prioritize our guests' comfort and convenience by providing a range of excellent facilities. Our laundry service ensures that you can keep your clothes fresh and clean throughout your stay, allowing you to pack light and make the most of your time exploring the stunning Lake Tekapo region. Stay connected with our complimentary Wi-Fi in public areas, allowing you to easily stay in touch with loved ones or catch up on work while enjoying the breathtaking views from our lodge. For those who prefer to smoke, we have a designated smoking area where you can indulge in your habit without inconveniencing others. Additionally, we offer luggage storage facilities, providing you with a hassle-free experience during your visit. Leave your bags with us and explore the area freely, knowing that your belongings are safe and secure. Lakes Edge Lodge strives to ensure that your stay is as comfortable and convenient as possible.

Convenient and Hassle-Free Transport Facilities at Lakes Edge Lodge

At Lakes Edge Lodge, we understand the importance of convenient and hassle-free transportation for our guests. That's why we offer a range of transport facilities to make your stay with us as comfortable and stress-free as possible. For those looking to explore the breathtaking beauty of Lake Tekapo and its surroundings, we provide a variety of tours that cater to different interests and preferences. Whether you want to embark on a scenic helicopter ride, take a guided hiking tour, or go stargazing under the clear night sky, our knowledgeable staff can help you plan the perfect adventure. For guests who prefer to bring their own vehicles, we have a spacious and secure car park available free of charge. You can rest assured knowing that your car is safe and easily accessible throughout your stay. Additionally, we offer a convenient shuttle service for those who prefer not to drive. Our shuttle can transport you to and from the airport, as well as to popular attractions and landmarks in the area. Sit back, relax, and let us take care of your transportation needs. At Lakes Edge Lodge, we strive to provide our guests with exceptional service and convenience. With our range of transport facilities, you can focus on enjoying your stay and creating unforgettable memories in the stunning Lake Tekapo region.





Delightful Dining Facilities at Lakes Edge Lodge

At Lakes Edge Lodge, guests can enjoy a delightful dining experience with the range of facilities available. Whether you prefer to cook your own meals or gather around a BBQ with friends and family, this lodge has you covered. The shared kitchen is fully equipped with modern appliances and utensils, making it convenient for guests to prepare their own meals. The BBQ facilities provide a fantastic opportunity to savor the flavors of New Zealand while enjoying the stunning views of Lake Tekapo. Whether you are grilling up some fresh seafood or indulging in a juicy steak, the BBQ area at Lakes Edge Lodge is the perfect spot to unwind and relish in the beauty of the surroundings.

Comfort and Variety Await at Lakes Edge Lodge

Lakes Edge Lodge offers a range of inviting room options to suit every traveler's needs. Whether you're seeking a cozy space to yourself or planning a family getaway, this charming lodge has you covered. With rooms ranging from the spacious Double Room with Disability Access to the comfortable Twin Room with Shared Bathroom, there's something for everyone at Lakes Edge Lodge. Booking your stay at Lakes Edge Lodge through Agoda ensures that you not only get the best prices available, but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the various room types and select the perfect one for your stay. Rest assured knowing that you'll be getting the best deal possible when you book through Agoda, allowing you to focus on creating unforgettable memories during your time at Lakes Edge Lodge.

Discover the Serenity of Lake Tekapo

Nestled in the heart of New Zealand's South Island, Lakes Edge Lodge offers a tranquil escape in the picturesque town of Lake Tekapo. Surrounded by the breathtaking beauty of the Southern Alps and the crystal-clear waters of Lake Tekapo, this idyllic destination is a paradise for nature lovers and outdoor enthusiasts. Lake Tekapo is famous for its stunning turquoise waters, which are fed by the glacial melt of the surrounding mountains. The lake is a haven for water activities such as kayaking, paddleboarding, and fishing. For those seeking a more relaxed experience, take a leisurely stroll along the lake's edge, where you can admire the vibrant lupin flowers that bloom in the summer months. In addition to its natural beauty, Lake Tekapo is also home to the iconic Church of the Good Shepherd. This charming stone church, with its stunning backdrop of the lake and mountains, is a popular spot for weddings and photography. Visitors can explore the church and its surrounding area, which offers breathtaking views and a peaceful atmosphere.

Getting to Lakes Edge Lodge in Lake Tekapo, New Zealand

Located in the stunning Lake Tekapo, New Zealand, Lakes Edge Lodge offers a tranquil retreat amidst breathtaking natural beauty. To reach this idyllic destination from the nearest airport, you have a couple of options. If you are flying into Christchurch International Airport, which is approximately 227 kilometers away from Lake Tekapo, you can choose to rent a car or hire a private transfer. The drive from the airport to Lakes Edge Lodge takes around 3 hours and offers picturesque views of the Canterbury Plains and the Southern Alps. Alternatively, you can also opt for a scenic bus journey, which provides a comfortable and convenient way to reach Lake Tekapo. Another option is to fly into Queenstown Airport, which is approximately 227 kilometers away from Lake Tekapo. From Queenstown, you can either rent a car or take a private transfer to Lakes Edge Lodge. The drive from Queenstown to Lake Tekapo takes around 3 hours and showcases the stunning landscapes of the South Island. No matter which airport you choose to fly into, the journey to Lakes Edge Lodge promises to be a memorable one, with awe-inspiring views and a sense of anticipation as you approach this picturesque destination. Once you arrive, you will be greeted by the lodge's warm hospitality and the serene beauty of Lake Tekapo, making your stay at Lakes Edge Lodge an unforgettable experience.

Discover the Natural Wonders Surrounding Lakes Edge Lodge

Nestled in the breathtaking region of Lake Tekapo, Lakes Edge Lodge offers a prime location to explore the stunning natural landmarks that surround it. Just a stone's throw away, you'll find Lake George Scott, a tranquil oasis known for its crystal-clear waters and picturesque views. Take a leisurely stroll along the lake's edge, bask in the serenity of nature, and capture unforgettable moments. For astronomy enthusiasts, a visit to the nearby Mt John Observatory and Mount John University Observatory is an absolute must. Situated atop the majestic Mount John, these world-renowned observatories provide unparalleled views of the night sky. Immerse yourself in the wonders of the universe as you gaze at the stars and planets, guided by knowledgeable astronomers. In addition to these landmarks, Lakes Edge Lodge is also conveniently located near other notable attractions. Pay a visit to the Mackenzie Sheep Dog Statue, a tribute to the hardworking sheepdogs that have played a vital role in New Zealand's farming history. For those seeking tranquility, Jimmeys Lagoon and Dog Park offer peaceful retreats where you can relax and enjoy the serene surroundings. Lastly, make sure to explore Erratic Rock, a unique geological formation that stands as a testament to the region's fascinating natural history. With its idyllic location and proximity to these remarkable landmarks and attractions, Lakes Edge Lodge promises an unforgettable experience for nature lovers, astronomy enthusiasts, and anyone seeking to immerse themselves in the beauty of Lake Tekapo's surroundings.





A Gastronomic Delight: Dining Options near Lakes Edge Lodge

Lakes Edge Lodge is surrounded by a plethora of dining options that are sure to tantalize your taste buds. Just a stone's throw away, you'll find Lake Tekapo Rakinui Restaurant, offering a delectable menu of local and international cuisine. For a more casual dining experience, Tin Plate Kitchen & Bar is the perfect spot to enjoy a delicious meal and unwind with a refreshing drink. If you're in the mood for some classic Kiwi fare, Mackenzie's is a must-visit, serving up hearty dishes that will leave you feeling satisfied. For a quick bite or a cup of coffee, Run 76 Cafe is a charming spot with a cozy atmosphere. Craving some authentic Thai flavors? Thai Tekapo is the place to go, serving up mouthwatering dishes that will transport you straight to Thailand. Jade Palace offers a delightful selection of Chinese cuisine, while Pepe's is known for its mouthwatering pizzas and pasta. If you're in the mood for some Japanese fare, Kohan Restaurant is a hidden gem that will exceed your expectations. Don't forget to visit the local bakery for freshly baked treats and pastries that will satisfy your sweet tooth. And for a lively atmosphere and a wide range of drinks, Tahr Bar and Cafe is the perfect spot to unwind after a long day of exploring. With such a diverse range of dining options just moments away, Lakes Edge Lodge is truly a food lover's paradise.

Shop Till You Drop at Lake Tekapo

Lakes Edge Lodge is conveniently located near several shopping landmarks, allowing guests to indulge in some retail therapy during their stay. Just a short stroll away is Kiwi Treasures, a charming boutique that showcases a wide range of locally made crafts, jewelry, and artwork. With its unique and handcrafted treasures, Kiwi Treasures is the perfect place to find a special souvenir or gift to take home. For those in need of outdoor gear or equipment, the Tekapo Adventure Store is also nearby. This well-stocked store offers a variety of clothing, accessories, and equipment for outdoor enthusiasts, ensuring that you have everything you need for your adventures in Lake Tekapo. Whether you're looking for a memento of your trip or gear for your next outdoor escapade, Lakes Edge Lodge's proximity to these shopping landmarks makes it an ideal choice for shopaholics and adventure seekers alike.

Affordable Luxury at Lakes Edge Lodge

Escape to Lakes Edge Lodge in Lake Tekapo, New Zealand, where luxury meets affordability. With an average room price of just $83, Lakes Edge Lodge offers exceptional value for money compared to the average price of a hotel room in Lake Tekapo, which stands at $175. This means that guests can enjoy all the comforts and amenities of a high-end hotel without breaking the bank. Nestled on the shores of the picturesque Lake Tekapo, Lakes Edge Lodge provides a tranquil retreat for travelers seeking a peaceful getaway. The affordable room rates make it an ideal choice for budget-conscious travelers who still want to experience the beauty and charm of this stunning destination. From the moment you step into the lodge, you'll be greeted by warm hospitality, stylish decor, and breathtaking views of the lake and surrounding mountains. Whether you're traveling for business or pleasure, Lakes Edge Lodge offers a range of room options to suit every need and budget. From cozy single rooms to spacious suites, each accommodation is thoughtfully designed with comfort and convenience in mind. With the unbeatable average price of $83, Lakes Edge Lodge is the perfect choice for those seeking affordable luxury in Lake Tekapo.

Friendly Staff, Clean Rooms, and Amazing Location

Lakes Edge Lodge in Lake Tekapo, New Zealand, has garnered rave reviews from its guests. One of the standout features of this hotel is its exceptionally friendly and helpful staff, who go above and beyond to ensure a comfortable stay. Guests have consistently praised the warm and welcoming atmosphere created by the staff, making them feel right at home. Another aspect that guests appreciate is the cleanliness of the rooms and restrooms. The housekeeping team at Lakes Edge Lodge maintains high standards of cleanliness, ensuring that guests can relax and unwind in a pristine environment. The comfortable sofa area is a favorite spot for many guests, offering a great view of the surroundings. Whether it's enjoying a cup of coffee or simply taking in the breathtaking scenery, this area provides the perfect setting for relaxation. One of the highlights of Lakes Edge Lodge is its amazing location right in front of the lake. Guests have the opportunity to indulge in stargazing, as the outside area is an ideal spot for observing the night sky. The serene and picturesque surroundings add to the overall charm of the hotel, making it a truly memorable stay. With its friendly staff, clean rooms, and unbeatable location, Lakes Edge Lodge offers excellent value for money and ensures a delightful experience for all its guests.

A Tranquil Retreat with Exceptional Customer Ratings

Nestled on the picturesque shores of Lake Tekapo, Lakes Edge Lodge is a tranquil retreat that has garnered exceptional customer ratings. With an overall score of 8.2, this charming lodge has left a lasting impression on its guests. The high ratings for value, facilities, cleanliness, and staff performance are a testament to the outstanding experience that awaits visitors. One of the standout features of Lakes Edge Lodge is its stunning location. Situated right on the edge of Lake Tekapo, guests are treated to breathtaking views of the turquoise waters and the majestic Southern Alps. The lodge's prime location also allows for easy access to the nearby Tekapo Springs and the iconic Church of the Good Shepherd. Whether you're relaxing on the lodge's spacious terrace or exploring the natural wonders of Lake Tekapo, the beauty of the surroundings is sure to leave you in awe. In addition to its idyllic setting, Lakes Edge Lodge prides itself on its exceptional cleanliness and attentive staff. The lodge has received a remarkable rating of 8.6 for cleanliness, ensuring that guests can enjoy a spotless and comfortable stay. The friendly and professional staff at Lakes Edge Lodge have earned a rating of 8.3 for their outstanding performance, going above and beyond to make each guest feel welcome and well taken care of. From the moment you step foot in the lodge, you can expect warm hospitality and personalized service that will make your stay truly memorable.

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Amenities and facilities

Excellent8.2

Facilities

Most talked about facilities
Languages spoken
  • English
  • Chinese [Mandarin]
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Fishing
  • Garden
  • Hiking
  • Horseback riding
  • Skiing
  • Tours
Dining, drinking, and snacking
  • BBQ facilities
  • Shared kitchen
Services and conveniences
  • Elevator unavailable
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
Land sports
  • Golf course (within 3 km)
Access
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Car park [free of charge]
  • Shuttle service

Location

2 Lakeside Drive, Lake Tekapo, Lake Tekapo, New Zealand, 7990

Excellent8.3

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 2 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
  • Check-out from08:30
  • Check-in until19:00

Reviews of Lakes Edge Lodge from real guests

Provided by verified guests of

Agoda logo
8.4
  • Cleanliness score 8.7 out of 10
    Cleanliness8.7
  • Service score 8.5 out of 10
    Service8.5
  • Location score 8.3 out of 10
    Location8.3
  • Value for money score 8.3 out of 10
    Value for money8.3
  • Facilities score 8.2 out of 10
    Facilities8.2
  • Room comfort and quality score 6 out of 10
    Room comfort and quality6.0
High score for Lake Tekapo
Rating
9+ Exceptional (54)
8-9 Excellent (19)
7-8 Very Good (28)
6-7 Good (9)
<6 Below Expectation (16)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 126 verified guest comments
12345
9.6
Exceptional
Jerinae from Philippines
Group
Double Room with Shared Bathroom
Stayed 1 night in November 2024

Good Stay but had an issue”

The rooms were great, and I really appreciated the privacy they provided. We also enjoyed the shared bathroom and kitchen, which were both well-equipped and clean. However, the reception is in a separate building, which led to a bit of confusion. In our rush to leave, we accidentally forgot to return the key. We didn’t notice a drop-off box near the rooms, but perhaps we missed it (we weren't given any briefing on it, if there was one). On the day of check-out, our morning started off stressful due to an issue with our rental car, and we needed to drive to Christchurch quickly. We called the reception to inform them that we had forgotten the key, and they kindly told us we could mail it back. Since we were tourists and had never mailed anything before, we asked a gas station employee for assistance. She told us to drop the key in the post box, which we did. When I called the reception to confirm, I was shocked by the response. The staff member angrily said, "What do you mean dropped it off? Of course, you have to pay for it to be sent," in a high, angry condescending tone. While I understand the frustration of the situation, I didn’t appreciate being shouted at. The reception staff were otherwise friendly, but I think the stress of the situation affected their response. I hope they can understand that we were tourists from another country and didn’t know the proper procedure. After contacting the NZ Post branch, they confirmed they would still be able to send the key back, although I'm not certain it was ever received. It would be really helpful if the hotel could provide clearer instructions for situations like this, especially since the reception is in a separate building. It would also be great if there was a drop-off box near the rooms or a reminder about the process at check-in to avoid any confusion.

Reviewed December 18, 2024
10.0
Exceptional
Sally from Australia
Couple
Double Room with Shared Bathroom
Stayed 1 night in September 2024

Value for money, close to Lake Tekapo”

Great facilities, comfortable room, value for money, located right next to the stunning Lake Tekapo, easy check-in and checkout process, easy booking process

Reviewed September 09, 2024
9.2
Exceptional
Alex from New Zealand
Couple
Double Room with Shared Bathroom
Stayed 1 night in September 2024

Night in tekapo ”

Really happy with the lodge hostel. Room was nice and clean and the kitchen and bathroom facilities were well maintained with a nice communal area

Reviewed September 07, 2024
10.0
Exceptional
Dr. from Australia
Couple
Twin Room
Stayed 1 night in April 2024

Amazing Property”

Such a lovely place. Location was very nice. Right front of the beautiful lake. Everything clean and nice.

Reviewed November 02, 2024
6.8
Good
Heidi from New Zealand
Group
bed in 4 Bed Dormitory
Stayed 1 night in December 2023

Decent stay, but there's definitely a room for improvement”

The overall experience was ok. We appreciate that it is a backpacker's lodge so we can't really expect too much. The facilities provided were satisfactory, although there is room for improvement. The bunk beds were way too low (you can't really sit on the lower bed without substantially tilting your head) and the room looks like it needs a bit of deep cleaning. Other than that, all good with me. The location was great, with great view of and easy access to the lake. The staff at the reception area was friendly and accommodating.

Reviewed January 08, 2024
12345

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