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Agoda Reviews (1225)
Filter by traveler type:
Excellent
8.4
based on 1225 reviews
Cleanliness8.9
Facilities8.1
Location8.1
Room comfort and quality8.9
Service8.8
Value for money8.4
Excellent
8.6
based on 57 reviews
Cleanliness9.0
Facilities8.2
Location8.2
Room comfort and quality9.0
Service8.9
Value for money8.7
Excellent
8.5
based on 503 reviews
Cleanliness9.1
Facilities8.2
Location8.1
Room comfort and quality9.0
Service8.8
Value for money8.4
Excellent
8.3
based on 83 reviews
Cleanliness8.7
Facilities8.5
Location8.0
Room comfort and quality8.9
Service8.6
Value for money8.2
Excellent
8.3
based on 240 reviews
Cleanliness8.7
Facilities7.8
Location8.0
Room comfort and quality8.8
Service8.7
Value for money8.2
Excellent
8.3
based on 205 reviews
Cleanliness8.9
Facilities7.7
Location8.1
Room comfort and quality8.5
Service8.6
Value for money8.2
Excellent
8.6
based on 137 reviews
Cleanliness9.1
Facilities8.3
Location8.2
Room comfort and quality8.9
Service8.9
Value for money8.6
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8.3
Mei-Ching from Taiwan
Couple
Deluxe Double
Stayed 1 night in April 2013
New hotel with spacious room and a comfortable bed”
Comfortable bed. Spacious room. Nice breakfast.
Reviewed April 07, 2013
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9.0
Kah from Singapore
Couple
Deluxe Twin
Stayed 2 nights in June 2013
New hotel, beautifully decorated.”
Friendly staffs, good service, provide pick up to/from railway station. No regret staying at this hotel.
Reviewed June 28, 2013
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4.7
steve from Taiwan
Couple
Deluxe Double
Stayed 3 nights in June 2013
OVER PRICED AND NO WAY THIS IS A 5 STAR HOTEL”
CHECK IN, CAR PARK,GOOD BED.
Our room was on 8th floor with Ocean view. Unfortunately at night you can hear pipes banging together. It was reported to the hotel twice but they basically didnt want to do anything about it. At 11 pm on the 2nd of our 3 night stay they came up with the bright idea of changing our room. We joked about how it was too late i the day as we were tired and mentioned how about a free dinner tomorrow. They made it very clear there was no way the could admit there was a problem let alone offer some form of compensation. The other problem was the sauna which is about 50 mts away from our room. They close at 10pm and then the staff open all the doors up, turn up the music so loud and party while they clean the place. When asked if they could turn it down, they looked at me like I was some sort of alien.The other problem is the aircon in the rooms, it has a mind of its own. During the night it will come on a freeze your room even if you have it turned off. Again reported this but nothing they could do. Finally breakfast which is served until 10 am. Arrive after 9 30 am and see how the staff r=treat you with utter contempt. They want you gone while they get the place ready for lunch and make no bones about the fact. Its hard to hold a conversation while they make as much noise as possible and keep reminding you the breakfast is over at 10 am, basically making you as welcome as a fart in a space suit. This is a new hotel and when you arrive it feels good, after that you can see its yet another Taiwanese half hearted attempt and being an international hotel. There is not even a bar and the evening buffet which is the same food day after day, is like feeding time at the zoo.
Reviewed June 30, 2013
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7.0
Juiling from Taiwan
Family with teens
Deluxe Double
Stayed 1 night in July 2013
Good place to go sightseeing!”
Clean, and nice hotel
Reviewed July 27, 2013
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7.7
wibawa from Indonesia
Group
Deluxe Family
Stayed 2 nights in August 2013
pleasant, clean and comfortable hotel”
clean, spacious rooms, value for money
very pleasant. The room was huge and comfortable, very clean as well. However the staff didn't really clean the room the next day (they do your bed, top up amneties, etc but will not really throw out trash you leave around the room, they won't even change and wash glasses you used!). Have nice pick up and drop off service (to the train station)
Reviewed August 29, 2013
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8.0
David from United Kingdom
Family with teens
Deluxe Twin
Stayed 3 nights in August 2013
our stay was pleasant”
staff were helpful, breakfast was good, room was ok
the hotel was very nice with pleasant staff and good food. room was fine with a balcony but didn't see any lake! Hotle was a little way from the main town but could walk in 30 minutes and taxis were no problem. all in all would recommend this hotelfor a short visit to Hualien
Reviewed October 03, 2013
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7.7
Mei from United States
Family with young children
Deluxe Twin
Stayed 1 night in October 2013
clean and great food”
food ,clean
the room and food was great but the time for spa is unreasonable 15:00-22:00. We were trying to go to fitness center in the morning and the center was not open yet. also some tourists from China were really noisy and loud
Reviewed October 29, 2013
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7.0
Daching from Taiwan
Family with young children
Deluxe Twin
Stayed 3 nights in August 2013
Cozy and clean.”
The room was pretty cozy and clean. The breakfast was nice.
Reviewed November 30, 2013
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9.0
Geok from Singapore
Couple
Deluxe Double
Stayed 1 night in November 2013
happy memorable experience ”
beautiful sea view from lift landing; nice lobby area; very good breakfast spread
We were upgraded to a junior suite which is very posh and comfortable. The room is very big, with bathroom and a nice long bathtub next to the sleeping area, giving it a romantic ambience. The breakfast with a wide choice of food was very good. The staff is courteous and helpful.
Reviewed December 02, 2013
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8.0
Beh from Singapore
Solo traveler
Deluxe Double
Stayed 3 nights in December 2013
Excellent facilities but best located”
New, clean and spacious rooms. Good buffer breakfast. Friendly staffs.
The hotel is very new and nice. The only weakness is its distance to town center which I reckon 1 or 2km away. It is difficult to get a taxi or bus around the hotel.
