Lakeshore Hotel Suao
Lakeshore Hotel Suao
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10.0
Exceptional

"Staff were very warm and helpful."

Jessie

|

March 10, 2018

Premier Queen Lakeshore Hotel Suao
Premier Queen
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Lobby Lakeshore Hotel Suao
Lobby
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Lobby Lakeshore Hotel Suao
Lobby
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Interior view Lakeshore Hotel Suao
Interior view
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Excellent
Location
8.1
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What guests are saying:
Our family stay at Lakeshore has been wonderful. Highly recommend!
Ma from United States
Family with young children
Am Impressed with the service provided by staff. They’re all v professional, friendly and warm. Thank you.
Catherine from Singapore
Family with teens
The stay was fabulous. My kid enjoyed the hot spring very much
Kah from Singapore
Family with young children
Very nice service. Warm and friendly staff. Perfect in Cool and hot spring facilities. Sun rise view amazing.
Chi from Hong Kong
Couple
Great staff, very helpful. Almost everyone can speak English.
Harminder from India
Couple
Near train station, awesome onsen and room. Free drinks and snacks were provided. The service and the staffs were really fascinating. Nice pool, library with good view, and gym. Will definitely come back again.
KuanTing from Taiwan
Group
like New hotel Attentive staff Good food Could be better: Facility too small for all customers Lift too small, resulting long wait
Jochen from Taiwan
Family with young children
Good service, nice facilities ( love it's roof top study room and pool, inside room double hot and cold spring bathtubs), awesome breakfast...
Yichun from Taiwan
Couple
Excellent
From 3983 reviewsSee what guests said
8.7
/
10
Exceptional cleanliness
9.3
Recommended by 96% of guests
Value for money8.4
Distance to city center0.55 KM
Location rating8.1
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport59.9 km
  • Free Wi-Fi in all rooms!

  • Hot tub

  • Hot spring bath

  • Air conditioning

Select your room
This property is in high demand!Booked 29 times since yesterday | 49 travelers are looking at this property right now
Quadruple Room with Sea View
Quadruple Room with Sea View
...
  • Room size: 36.3 m²/391 ft²
  • Sea view
  • 2 double beds
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Luxury Sea View Room
Luxury Sea View Room
...
  • Room size: 36.3 m²/391 ft²
  • Sea view
  • 1 double bed
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Luxury Mountain View Double Room
Luxury Mountain View Double Room
...
  • Room size: 36.3 m²/391 ft²
  • Mountain view
  • 1 double bed
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Premier Queen
Premier Queen
...
  • Room size: 36.3 m²/391 ft²
  • Balcony/terrace
  • 1 double bed
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Premier Family Room
Premier Family Room
...
  • Room size: 36.3 m²/391 ft²
  • Balcony/terrace
  • 2 double beds
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Deluxe Family Room
Deluxe Family Room
...
  • Room size: 36.3 m²/391 ft²
  • Mountain view
  • 2 double beds
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Deluxe Quadruple
Deluxe Quadruple
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    Standard With View Quadruple
    Standard With View Quadruple
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      Premium Room
      Premium Room
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        Basic Double
        Basic Double
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          Have a question for Lakeshore Hotel Suao?

          What people love about the property

          • 10.0
            Exceptional

            "Nice room, nice view, very nice hotel"

            PUI W.

            |

            December 15, 2016

          • 9.2
            Exceptional

            "Love it here , definitely will stay again"

            Wing S.

            |

            December 2, 2016

          • 9.6
            Exceptional

            "Our Quad room is sufficiently spacious and with a beautiful view."

            Shiao B.

            |

            June 25, 2017

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          More about Lakeshore Hotel Suao

          More about Lakeshore Hotel Suao

          9.6
          Exceptional

          "Very friendly and helpful staffs!"

          Dennis

          |

          November 5, 2017

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

          8.4
          Excellent

          "The bathroom has hot spring tub with excellent view."

          LIU

          |

          July 24, 2017

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          The Kawahara Sky Curtain facility will be closed on first Wednesday of each month.
          The first Wednesday of January, February, April and May of 2019 coincides with consecutive holidays and festivals, therefore the closure is extended by one week. Please contact the property for more details.

          Real reviews from real guests

          Agoda Reviews (3983)Booking.com Reviews (1516)
          8.7
          /
          10
          Cleanliness9.3
          Facilities8.6
          Location8.1
          Service9.2
          Value for money8.4
          Provided by verified guests of Agoda
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          All guests (3983)
          All room types

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          Showing 1477 verified guest comments
          12345
          8.4
          Excellent
          Yim from Hong Kong
          Group
          Premier Queen
          Stayed 1 night in January 2019
          A nice resort with well established onsen”
          We like our room design, especially the bathroom as it has a shower area, a cold onsen tank and a hot onsen tank, with unlimited spring water filling in as long as we like. Besides, we have a nice mountain view ( someone who pay more can have a sea view onsen ) when we enjoy the bath. The breakfast has a variety of choice and the dinning area is quite cozy. Parking area is just at the basement area and should be quite enough for visitors. There is a rooftop entertainment room, an outdoor swimming pool, and a quite friendly activity to enjoy sun-rise with hot tea and / or coffee. Overall, we have a very pleasant stay at this hotel.
          Reviewed January 10, 2019
          9.6
          Exceptional
          Yusuf from Singapore
          Family with young children
          Premier Family Room
          Stayed 2 nights in December 2018
          Great Stay at Lakeshore”
          Stayed 2 nights and it was great to have a nice hotel with both hot and cold spring water in the room! Service is great, rooms were very clean and the reading rooms at the top floor are a very nice touch! Our family enjoyed our stay and will definitely be back despite it's location.
          Reviewed January 02, 2019
          8.0
          Excellent
          Mary from Hong Kong
          Family with young children
          Premier Queen
          Stayed 3 nights in December 2018
          Great family hotel which value for money”
          It was a family trip for us. This hotel is great for family trip if you happen to go to Yilan for holidays. The in room hot / cold spring is great. The breakfast with many varieties. The only thing the dinning not so good, is better to eat out.
          Reviewed December 30, 2018
          10.0
          Exceptional
          Eugene from Singapore
          Couple
          Luxury Mountain View Double Room
          Stayed 2 nights in December 2018
          Great hot spring hotel ”
          Few minutes walk from Suao train station. Hot spring bath in the room was excellent to use. Roof top pool and reading room available as well. A complimentary drink was provided for guests as well. Breakfast buffet spread was pretty good
          Reviewed December 30, 2018
          10.0
          Exceptional
          Summer from Malaysia
          Couple
          Luxury Mountain View Double Room
          Stayed 1 night in November 2018
          Amazing hidden gem in Yilan”
          Breakfast is superb, room is amazing, just relax with own room hot spring bath tub. Definitely will be back caused is really worth the price you pay. I would highly recommend for those coming Yilan for relax is a must. This hotel is so lovely
          Reviewed November 25, 2018
          9.6
          Exceptional
          Leong from Singapore
          Family with young children
          Luxury Sea View Room
          Stayed 2 nights in December 2018
          Totally unexpected”
          Nice view (from corner room 1301) with one of the nicest in-room spa experience I had. Good breakfast selection (though I wished they had more variety of fruits), very friendly staff. And a nice bonus.. Internet speed is SUPER fast (not that we should be on the Internet while on vacation).. and I mean unrestricted FAST! (Super rare in just about any hotel). It’s a hotel I could spend a lot of time just chilling. There’s really not that much to see/do around Su-Ao, especially right in the middle of winter (it’s famous for cold spring).. but this hotel made all the difference! Only took one star off location, because it isn’t on the main street, so will be a bit of a walk if you intend to head to the train station
          Reviewed December 30, 2018
          9.2
          Exceptional
          Yim from Hong Kong
          Couple
          Premier Queen
          Stayed 1 night in September 2018
          Very comfy stay”
          The in-room spa is super cool and relaxing, love the view from the bathroom and balcony. The staff are friendly and helpful too. Hotel is located near the train statoon and bus station, easy to access by public transport. Yet, gym room environment is good, towel and bottle water is provided. Having more equipment such as dumbbells n barbells will be a plus.
          Reviewed September 19, 2018
          10.0
          Exceptional
          KuanTing from Taiwan
          Group
          Premier Family Room
          Stayed 1 night in June 2018
          Awesome”
          Near train station, awesome onsen and room. Free drinks and snacks were provided. The service and the staffs were really fascinating. Nice pool, library with good view, and gym. Will definitely come back again.
          Reviewed September 10, 2018
          8.8
          Excellent
          SIU from Hong Kong
          Family with teens
          Premier Family Room
          Stayed 2 nights in June 2018
          Good service”
          The stay was great with the precious service of the staff. They would glad to serve once we have any problem. A particular staff called Benson did a great job by patiently explaining how we can go to the station and other places in to. Besides, the room is also very clean and comfortable.
          Reviewed August 05, 2018
          9.6
          Exceptional
          JING from Taiwan
          Couple
          Premier Family Room
          Stayed 1 night in December 2018
          Excellent”
          Staffs are friendly and the room is very clean. We really enjoy this trip!
          Reviewed January 04, 2019
          9.6
          Exceptional
          Yeung from Hong Kong
          Family with teens
          Quadruple Room with Sea View
          Stayed 1 night in December 2018
          Spa that can visit in both winter and summer”
          With unique cold and hot spring spa, you can visit on both summer and winter. Excellent view from the bathroom so you can enjoy sun rise in particular rooms.
          Reviewed January 03, 2019
          8.8
          Excellent
          TONG from Hong Kong
          Family with young children
          Deluxe Family Room
          Stayed 1 night in December 2018
          Very relaxing hotel”
          Great breakfast
          Reviewed January 02, 2019
          9.2
          Exceptional
          Brian
          Couple
          Luxury Mountain View Double Room
          Stayed 2 nights in October 2018
          Recommended for exploring the Yilan region”
          I just had a 2 night stay and was very impressed by the staff and facilities. Hot spring tubs inside the room is definitely a plus. Room is spacious with comfy bed. Location wise is okay if you drive which I did, it's about at least 30mins from any places of interest. I didn't try the infinity pool but rmb to bring swim suit and swim hat. Breakfast is decent with many choices. Overall is a 9.5/10
          Reviewed October 29, 2018
          9.6
          Exceptional
          yen from Singapore
          Couple
          Premier Queen
          Stayed 1 night in July 2018
          Book for the pool, stay for the service!”
          I booked a night in Lakeshore Su'ao as a birthday surprise for my boyfriend and messaged the hotel about it prior to our arrival. A refreshing drink (better than any bought tea combination) was served at the lobby area while we waited. Upon check in, refreshments and a birthday card was placed in our room. The bfast variety was amazing (they had mambo fish and smoked shark, which is a local delicacy). What is impeccable throughout is their service! Special mention goes to Natalie Ke, who served me during check in/out. My boyfriend wasn't feeling so well and requested for a late check out. Even though the hotel was fully booked, she extended our stay till 12pm and asked if we needed a recommendation for a doctor. She is meticulous and thoughtful, and our stay is all the more memorable because of her. Thank you!
          Reviewed July 24, 2018
          9.2
          Exceptional
          Roberto from Taiwan
          Couple
          Luxury Mountain View Double Room
          Stayed 1 night in July 2018
          Beautiful luxury hotel with amazing views”
          The hotel is new and clean, located not far from Su'ao train station. The facilities are excellent and they include a rooftop swimming pool and a reading room, both enjoying excellent views of the Pacific Ocean and surrounding mountains. The staff was had an excellent treat and they were very helpful at all times. Our room was spacious, and it had a hot spring bathtub. The only downside we found in our stay, is that the hotel was fully booked mostly by families with kids, and what it was supposed to be a relaxing stay, was somehow altered by the endless kids that were loudly playing with water pistols and balls at the swimming pool. As a suggestion, maybe balls and water pistols should't be allowed at the swimming pool.
          Reviewed July 21, 2018
          8.4
          Excellent
          Queenie from Hong Kong
          Family with young children
          Quadruple Room with Sea View
          Stayed 1 night in July 2018
          Bathroom Facilities Enhancement”
          For a family room for four, it would be nice if there are two sinks instead of one. To facilitate users to go inside the bath tubs, appreciate if steps are available. Possibility of adding railings in strategic areas would also be useful for seniors. The hotel may consider limiting the railing enhancement to a limited no. of rooms which can be made available upon request for families with old people and people on wheelchairs. One more suggestion: a cold spring should be provided in the swimming pool area where there is only a hot spring now. Coz cold spring is unique in Suao which you should introduce to visitors.
          Reviewed July 16, 2018
          9.2
          Exceptional
          ONG from Singapore
          Couple
          Luxury Sea View Room
          Stayed 1 night in June 2018
          Thoughtful hotel with good view”
          Very well maintained and comfortable hotel. Staff are well trained and really service oriented. The breakfast buffet spread was great. Just a few mins walk away from the main street where food is available. Love the reading room, well designed and comfortable with good view. Great place to relax over the complimentary drinks.
          Reviewed June 22, 2018
          10.0
          Exceptional
          Jessie from Singapore
          Couple
          Premier Queen
          Stayed 2 nights in March 2018
          Great choice! ”
          Really enjoyed my stay at the Lakeshore Hotel Suao. Staff were very warm and helpful. The room’s view together with the private hot and cold spring experience is very unique! Even though we didn’t catch the sunrise in the morning but it definitely was worthwhile staying! Peaceful and quiet! I love it!
          Reviewed March 10, 2018
          9.2
          Exceptional
          Lionel from France
          Couple
          Luxury Sea View Room
          Stayed 1 night in September 2018
          A really nice place / un bel endroit”
          We had a room on last floor, sea side, at the end of the corridor: great view. Staff is very kind and speaks English. We had on arrival a welcome glass of wine or fruit juice, with some dried fruits on the rooftop salon. On roof, the pool (15m long?) and bubble hot spring tub are a delight. Rooms are spacey. The high point are marble bathrooms, facing landscape, With shower, and two huge tubs, combining a hot spring tub and a cold one (springs from Soao area have this particularity) The breakfast buffet offers a incredible choice. The breakfast hall closes at 10:30 AM sharp, don’t start too late your meal, to have time to taste almost everything. Don’t miss pork with black beans, roasted pork under hot light, pan fried cabbage, custard steamed cakes, peanut soup, fresh fruits... Rooms are above 100. Some bus groups arrived, but space scale permits it with no disturbing. One small critic: a bit of noise and light coming from the entrance door of our room.
          Reviewed September 21, 2018
          8.8
          Excellent
          NOBUO
          Couple
          Luxury Sea View Room
          Stayed 1 night in August 2018
          Great choice for couples”
          We stayed in a room at the northeast corner on the top floor. There is a large bathroom with huge windows on two sides and you have a great ocean view from the bathtub. Two different kinds of hot spring water are available, one hot and another cold. Fortunately, the weather was nice in the morning and we could see a beautiful sunrise from the bath.
          Reviewed September 01, 2018
          12345
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