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Lakeside Palace Hotel
Lakeside Palace Hotel
Lakeside Palace Hotel
Lakeside Palace Hotel
Lakeside Palace Hotel
Lakeside Palace Hotel
Lakeside Palace Hotel

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7.6

Very good

815 reviews

815 reviews

See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Hang Gai Street (Street of Hemp)

40 m

Thang Long Art Gallery

70 m

Tan My Design

70 m

Ngoc Hien Silk

80 m

Chie Design

80 m

Popular landmarks
Old Quarter

270 m

St. Joseph's Cathedral

340 m

Hoa Lo Prison

840 m

Vietnamese Women's Museum

940 m

Vietnam Military History Museum

1.1 km

Closest landmarks
Suffusive

130 m

Vietnamese Craft - Guild

150 m

Hoan Kiem Lake Walking Street

150 m

Kenly Silk

150 m

Yen Boutique - Hanoi Tailor Made Clothes

160 m

Lakeside Palace Hotel

15 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam, 100000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Hoan Kiem District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Hanoi

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Spa

Hot tub

Shuttle service

Complimentary WIFi in all rooms

Your dates are popular among travelersUsers are booking a place in Hanoi every 14 minutes on Agoda.com
Value for money7.5
Distance to city center2 km
Location rating8.9
Nearest airportGia Lam Airport (NULL)
Distance to airport4.1 km

Rooms available at Lakeside Palace Hotel

Very good
Room comfort & quality

7.8

Deluxe
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 double bed and 3 single b...
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Family City View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed or 1 king bed an...
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Lake View
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 1 king bed and 1 queen bed ...
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Superior
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 king bed and 1 single bed...
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Suite with Lake View
...
  • Room size: 35 m²/377 ft²
  • Lake view
  • 1 double bed or 2 single be...
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FAMILY HOUSE WITH VIEW
...
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    Apartment Deluxe Queen Bed
    ...
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      Suite, Lake View
      ...
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        Double King Size Bed
        ...
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          DELUXE DOUBLE ROOM SINGLE ROOM
          ...
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            Frequently asked questions

            How much does it cost to stay at Lakeside Palace Hotel?

            Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

            What time is check-in and check-out at Lakeside Palace Hotel?

            Check-in is from 10:00 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Lakeside Palace Hotel?

            Lakeside Palace Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 22000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Lakeside Palace Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Lakeside Palace Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

            Is breakfast offered at Lakeside Palace Hotel?

            Wake up to a great buffet breakfast at Lakeside Palace Hotel. Adults can enjoy breakfast offered with an additional charge of 200000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Lakeside Palace Hotel?

            Lakeside Palace Hotel features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

            What is the smoking policy at Lakeside Palace Hotel?

            Lakeside Palace Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What restaurants are nearby Lakeside Palace Hotel?

            Lakeside Palace Hotel is located in Hoan Kiem District, famous for good restaurants such as The Note Cafe, Old Street Cafe & Restaurant and Buon Dua Le Cafe & Restaurant.

            What popular shopping places are close to Lakeside Palace Hotel?

            Lakeside Palace Hotel is located in Hoan Kiem District area which features shopping places such as Curve - 24 Hour Tailoring, Mekong Quilts and Airashi Silk.

            What are popular attractions near Lakeside Palace Hotel?

            Guests at Lakeside Palace Hotel can easily visit Hoa Lo Prison, Vietnamese Women's Museum and St. Joseph's Cathedral located in the Hoan Kiem District area.

            What popular natural sightseeing spots are close to Lakeside Palace Hotel?

            Lakeside Palace Hotel is located in the Hoan Kiem District area, which is famous for natural sightseeing destinations such as Vietcombank Tower.

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            See map

            Explore the neighborhood

            What people love about Lakeside Palace Hotel

            • 8

              Very good
              Staff 

              "Nice staff, especially the middle aged brother who helps with luggage, car, dinning and more."

              Trang

              |

              January 23, 2020

            • 9.2

              Exceptional

              "Super fast check out"

              PHAM

              |

              January 13, 2020

            • 9.2

              Exceptional
              Location

              "Excellent location, few steps away from Hoan Kiem Lake."

              nguyen

              |

              November 23, 2019

            Property ranking|Compared to 2,536 Hanoi properties
            See all rankings
            Room comfort score
            7.8/10
            Location score
            8.9/10
            Room size
            31 sqm.
            Cheapest price score
            Better than
            93
            %
            of Hanoi properties
            Better than
            90
            %
            of Hanoi properties
            Bigger than
            90
            %
            of Hanoi properties
            Better than
            87
            %
            of Hanoi properties
            Overall rating:

            7.6

            Very good
            815 reviews
            Cleanliness
            7.3
            Facilities
            6.7
            Location
            8.9
            Read all reviews >
            What travelers say they love:
            Great location, near the famous lake and the old market
            Tuan from United States
            Family with older children
            More about Lakeside Palace Hotel

            More about Lakeside Palace Hotel

            Lakeside Palace Hotel

            Get the most from an urban escape in Hanoi when you book a room at Lakeside Palace Hotel. Located right in the city center, Lakeside Palace Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Hanoi that most travelers never see, with a stay at Lakeside Palace Hotel -- located only 260 m from Old Quarter.
            Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Hanoi even more convenient.
            Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
            Packing light is possible at Lakeside Palace Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
            Smoking is allowed only in the designated smoking areas provided by hotel.
            Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
            It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


            Dining and things to do

            Every morning you can wake up to a delicious free breakfast at Lakeside Palace Hotel. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Lakeside Palace Hotel has a selection of cuisine types including halal options.
            A memorable night with your travel companions can be had without going far, at the hotel's bar.
            Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, hot tub, salon, spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's hiking trails.
            Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


            Around the property

            Lakeside Palace Hotel is the perfect spot to explore Hanoi's fascinating cultural sights and attractions. Acquire some cultural knowledge with a day at Vietnam Museum of Ethnology located 5.4 km away, where you can see famous works by local artists.


            Reasons to stay here

            Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
            Ranking higher than 89% of the city's accommodations options, this is a great choice for location.
            Guests who stayed here really appreciated the room comfort, scoring it higher than 92% of accommodations in the city.

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            Amenities and facilities
            Good
            Facilities

            6.7

            Most talked about facilities

            Breakfast

            37 mentions

            Housekeeping

            21 mentions

            Internet

            8 mentions

            View

            7 mentions

            Languages spoken

            • English
            • Chinese [Cantonese]
            • Chinese [Mandarin]
            • French
            • Korean
            • Lao
            • Thai
            • Vietnamese

            Accessibility

            • Wheelchair accessible

            Internet access

            • Complimentary WIFi in all rooms
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Exercise area
            • Hiking
            • Hot tub
            • Massage
            • Sauna
            • Spa
            • Ticket services
            • Tours

            Cleanliness and safety

            • Breakfast in room
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Hand sanitizer
            • Rooms sanitized between stays

            Dining, drinking, and snacking

            • Bar
            • Breakfast [free]
            • Coffee shop
            • Kitchen
            • Restaurant [halal]
            • Restaurants
            • Room service [24-hour]

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Concierge
            • Convenience store
            • Currency conversion service
            • Daily cleaning
            • Disabled facilities
            • Doorman
            • Dry cleaning
            • Elevator
            • Fireplace
            • Gift/souvenir shop
            • Grooming service
            • Hair salon
            • Ironing service
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Postal service
            • Safety deposit boxes
            • Shops
            • Smoke-free property
            • Smoking area
            • Terrace

            For the kids

            • Babysitting service
            • Family room

            Access

            • Buzzer/wireless intercom
            • Check-in/out [express]
            • Check-in/out [private]
            • Check-in [24-hour]
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms
            • Soundproof rooms

            Getting around

            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Rental car
            • Shuttle service
            • Taxi service
            • Transport to airport
            • Valet parking

            Sports equipment rental

            • Bicycle rental

            Available in all rooms

            • A/C
            • Bathtub
            • Closet
            • Coffee/tea machine
            • Complimentary drinking water
            • Daily newspaper
            • Desk
            • DVD/CD player
            • Extra long bed
            • Fan
            • Hair dryer
            • Heating
            • Iron and ironing board
            • LAN Internet in room [free]
            • Lock box in room
            • Microwave
            • Mini bar
            • Non-smoking
            • Phone
            • Private bathroom
            • Radio
            • Refrigerator
            • Satellite/cable channels
            • Separate shower/bathtub
            • Shared bathroom
            • Shower
            • Toiletries
            • Wi-Fi
            • Wi-Fi [complimentary]
            Food and dining
            Breakfast options
            • American
            • Asian
            • Buffet
            Restaurants on site

            Restaurant

            • Menu: Buffet, A-la-carte
            Location
            15 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam, 100000
            Excellent
            Location

            8.9

            Airports

            • Gia Lam Airport (NULL)
              4.1 km 27 min drive
            • Noi Bai International Airport (HAN)
              21.4 km 44 min drive

            Public transportation

            • Hanoi Railway Station
              1.3 km 19 min walk

            Hospital or clinic

            • Trung tâm Y tế Quận Hoàn Kiếm
              410 m

            Shopping

            • Night Market
              520 m

            Convenience store

            • On-site

            Cash withdrawal

            • ATM on-site
            What's nearby

            Popular landmarks

            • Old Quarter
              270 m
            • St. Joseph's Cathedral
              340 m
            • Hoa Lo Prison
              840 m
            • Vietnamese Women's Museum
              940 m
            • Vietnam Military History Museum
              1.1 km
            • Temple of Literature & National University
              1.7 km
            • Ho Chi Minh Mausoleum
              1.8 km
            • One Pillar Pagoda
              1.8 km
            • Presidential Palace Historical Site
              1.9 km
            • Vietnam Museum of Ethnology
              5.4 km

            Nearby landmarks

            • Hang Gai Street (Street of Hemp)
              40 m
            • Thang Long Art Gallery
              70 m
            • Tan My Design
              70 m
            • Ngoc Hien Silk
              80 m
            • Chie Design
              80 m
            • Silk silk
              90 m
            • Ngoc Anh Fashion
              100 m
            • Dinh Co Vu
              110 m
            • F Silk
              110 m
            • Vanloi Oriental Style
              110 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds vary by room. Please check each room's capacity for details.

            All children are welcome.

            Infant 0-1 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 2-7 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 8 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking 6 or more rooms, special policies may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from10:00
            • Check-out until12:00
            • Reception open until

            Getting around

            • Airport transfer fee22000 VND
            • Distance from city center2 km
            • Travel time to airport (minutes)40

            Extras

            • Breakfast charge (unless included in room price)200000 VND
            • Daily Internet/Wi-Fi fee0 USD

            The property

            • Non-smoking rooms/floorsYes
            • Number of floors8
            • Number of restaurants2
            • Number of rooms 30
            • Room voltage220
            • Year property opened2010
            • Most recent renovation2011

            Reviews of Lakeside Palace Hotel from real guests

            Provided by verified guests of Agoda
            7.6
            /
            10
            Cleanliness7.3
            Facilities6.7
            Location8.9
            Room comfort and quality7.8
            Service7.8
            Value for money7.5
            High score for Hanoi
            Rating
            9+ Exceptional (72)
            8-9 Excellent (66)
            7-8 Very Good (89)
            6-7 Good (35)
            <6 Below Expectation (68)
            Time of the year
            Mar - May (77)
            Jun - Aug (71)
            Sep - Nov (77)
            Dec - Feb (105)
            All guests (553)
            All room types
            All languages

            Show reviews that mention 

            Showing 330 verified guest comments
            12345
            10.0
            Exceptional
            Walter from Malaysia
            Couple
            Superior
            Stayed 1 night in August 2014

            GREAT LOCATION AND FRIENDLY STAFF”

            Great location in old quarter, friendly staff and clean room

            The Golden Lakeside Hotel was fantastic – clean, spacious, and with a location so close to Hoan Kiem Lake and within walking distance of all the Old Quarter sites it was just the place for us. The staff were exceptional, efficient and friendly. Mr Son from the tourist desk organised our travel to several places much cheaper than we could have gotten them on the net or at home. The doormen, whose smiles would light any room, helped with our luggage, and shopping and was always very pleased to see us. They were all an extremely friendly and welcoming group of people who made our whole trip to Vietnam a memorable one. The travel desk at the Golden Lakeside Hotel was efficient and everything they arranged for us was first class, completely error free and ran smoothly. The buffet breakfast that is included in the room rate was delicious and plentiful. Every day we would find ourselves going back for seconds. With the free internet and computer access available to guests, this hotel is extremely good value for money and deserving of a higher star rating – it was certainly amazing value for money and will be my choice again when I can fit in a return trip to Vietnam.

            Reviewed September 03, 2014

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            9.7
            Exceptional
            gail from Australia
            Couple
            Superior
            Stayed 1 night in September 2014

            Centrally located and modern facitities”

            My room, the friendly staff, and centrally located

            It was the second time in two years that I have stayed here. Although some staff are new employees they none the less looked after me impeccably. There was nothing that they baulked at and were of great comfort to me, especially when I thought I had lost my purse. On back-tracking my movements (at their insistence), my purse was found at a handicraft shop where I had put it on the table instead of straight into my bag. I booked my Sapa trip with the travel desk in the foyer and enjoyed it immensely. The travel desk gave me a good price and the tour was extremely well organized. My room was well set out, clean and I could not have expected much more than was delivered. Thank you for the lovely stay and thanks for insisting I back-track and look for my purse. The buffet breakfast was very comprehensive and served up on the top floor, which has a stunning view of Hoan Kiem Lake. Thanks again for a nice stay at your hotel, I will be back again soon.

            Reviewed September 06, 2014

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            9.3
            Exceptional
            Tony from Vietnam
            Family with teens
            Deluxe
            Stayed 1 night in July 2012

            We highly recommend the Golden Lake View Hotel”

            Geat location and staff

            We stayed at this hotel last week and found the location to be great,as it is on a side street and is reasonably quiet.There is a convenient little cafes and good restaurants the same road, just 2 minutes walk to Hoan Kiem Lake, Water Puppet Theater and Night Market. The room was spacious,spotlessly clean and the towels were even changed whilst we were out in the evening on the same day of arrival.We booked with this hotel the day tour of Hoa Lu - Tam coc with was amazing and my memories of Ninh Binh Province more pleasant nature.After Hoa lu - Tam coc we booked the Halong Bay via Mr Son with Marguerite Cruise because she said it belonged to his company so the quality would be control easily and is face the quality exceeded our expectation.Most enjoyable and would definitely stay again and recommend it to friends.

            Reviewed July 17, 2012

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            10.0
            Exceptional
            Hoan from Vietnam
            Couple
            Superior
            Stayed 1 night in July 2013

            Great location and staff, close Hoan Kiem Lake”

            Great location, excellent value for money

            I spent two days at this great hotel.The room are spacious, very comfortable and very nicely decorated and detailed.It's also much cheaper than onther hotels in the same category.But as important is the staffs that are very friendly and always greeted me with a smile to help willing to help me with everything i needed.When i mentioned i want and go see the " water puppet show" they helped me in buying the ticket, the same thing happened us to booked Halong bay and Perfume Pagoda were excellent without hesitation. The location is covenient to walk around the old quarte, close Dong Xuan Market, Hoan kiem Lake, Water puppet show....Highly recommended

            Reviewed July 11, 2013

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            10.0
            Exceptional
            Walter from Malaysia
            Couple
            Superior
            Stayed 1 night in August 2014

            Great hotel in old quarter”

            Great location, breakfast, staff

            The staff at Golden Lakeside Hotel is second to none; the rooms are of a high standard, and a reasonably good price and the service was impeccable! The staff went above the service norms to make our stay enjoyable and ensured we got the best out of our time in Hanoi. Mr Peter especially helped us out, and added so much in making our journey run smoothly, from organising our Halong Bay Cruise, to organising taxi's and even making us a packed up breakfast for our early morning departure (just so sweet)! they treat you like family and I shall definitely be returning! Thank you again to all the staff concerned....

            Reviewed September 03, 2014

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            9.7
            Exceptional
            gail from Australia
            Solo traveler
            Superior
            Stayed 1 night in May 2013

            Fantastic view, great staff and location.”

            The friendly staff, excellent location, and really good breakfast

            The location of the hotel is exeptional,so close to Hoan Kiem Lake, in the Old Quarter and the heart of the city. The staff are extremly attentive and spoke good english, which was good for me. I would recomend the hotel to my friends and anybody else who is coming to Hanoi, the comfort is worth every penny paid.

            Reviewed May 17, 2013

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            10.0
            Exceptional
            Chinh from Vietnam
            Couple
            Superior
            Stayed 1 night in April 2013

            Great location and very helpful hotel staffs ”

            Location is perfect, excellent staff and good breakfast.

            I must say that this hotel was simply wonderful. It's great location very close the Hoan kiem Lake and night market also Water puppet show. Staff there were really super friendly and professional.Especially Mr.Peter son. We booked Halong bay tour, Hoa Lu -Tam coc, the trip was excellent,thank you mr peter son so much.Breakfast was great with multiple of choices on the top floor with Lake view. It's good place to stay i highly recommended this hotel.

            Reviewed May 07, 2013

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            9.2
            Exceptional
            nguyen from Vietnam
            Group
            Superior
            Stayed 1 night in November 2019

            Good choice in Hanoi”

            Good hotel with reasonable price. Excellent location, few steps away from Hoan Kiem Lake. The staff are friendly and helpful. The room is a little bit old but quite spacious in compare with other hotels in Old quarter area. Breakfast buffet is not very good, but acceptable.

            Reviewed November 23, 2019

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            10.0
            Exceptional
            Hoan from Vietnam
            Couple
            Superior
            Stayed 1 night in July 2013

            Excellent hotel with reasonable price”

            Location, location, location, service

            Just a minute walk to the famous Hoan Kiem Lake and Water Puppet Show, and also near to major restaurant and cafes.The staff at the hotel were very friendly. Considering the price, this hotel is an excellent value for its money.Highly recommended

            Reviewed August 29, 2013

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            10.0
            Exceptional
            Jessie from Australia
            Family with young children
            Superior
            Stayed 1 night in September 2013

            Great location, good value”

            Great location, Price, Staff

            The location couldn't be better, just a minute walk to Hoan Kiem lake, Night Market, Shops....Airport transfer service for $18 was good value. Staff was also very helpful and spoke english well ! will stay here again if i over come back to Hanoi. Highly recommended

            Reviewed September 17, 2013

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            8.8
            Excellent
            Mai from Vietnam
            Couple
            Lake View
            Stayed 1 night in May 2017

            Nice view to the lake”

            If you find a comfort place, right in the centre of Hanoi, in walking distance with old quarter, with view to Hoan Kiem Lake, this hotel is a good choice. However, be aware that the room facilities are adequate but a bit old.

            Reviewed May 19, 2017

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            10.0
            Exceptional
            gail from Australia
            Solo traveler
            Superior
            Stayed 1 night in May 2013

            Immensly satisfying”

            Great location, attentive staff and nice breakfast

            My syay could not have been better. The staff spoke good English and made my stay more interesting. Breakfast was served on the top floor with commanding views of the Hoan Kiem Lake. It is very close to everything I was interested in, the Lake, the Old quarter, museums etc. I would have no hesitation in recomending the hotel to my friends or family members

            Reviewed May 17, 2013

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            8.7
            Excellent
            Giancarlo from United States
            Couple
            Superior
            Stayed 1 night in February 2011

            Great location”

            Location was great, hotel was nice

            It is located in a very central part of town. Seemed like everything was right around the corner (Cathedral, Hoan Kiem Lake, etc). There was a great restaurant directly across from the hotel. The rooms were a bit small and the bed was rock hard. It was very hard to sleep on. Luckily, I don't remember waking up to the sounds of the trillions of motor bikes or anything. We were on the 10th floor so it was pretty quite. Breakfast was amazing! Great view!

            Reviewed February 25, 2011

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            8.0
            Excellent
            Claire from France
            Group
            Deluxe
            Stayed 1 night in August 2012

            great location - helpful staff”

            location

            small hotel well located in hanoi old district - few minutes walk to Hoan Kiem lake. Hotel is close to many nice restaurants and cafes staff is very friendly and helpful wifi wasn't working though - but a few PCs are avaialble downstairs. room is comfortable, many channels on TV

            Reviewed August 13, 2012

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            8.3
            Excellent
            Len from United Kingdom
            Couple
            Deluxe
            Stayed 1 night in August 2012

            Good sized room, excellent location”

            Restaurant on top floor overlooks lake.

            The hotel staff were friendly, the room clean and very big by Hanoi standards in the small hotels that abound around the Old Quarter and Hoan Kiem Lake. Breakfast was adequate and was served in the restaurant overlooking the lake.

            Reviewed August 11, 2012

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            10.0
            Exceptional
            Thi from Australia
            Solo traveler
            Superior
            Stayed 5 nights in February 2018

            Excellent, well recommended ”

            Close to the hoan kiem lake. Very convenient. Very happy to stay there . The staff very helpful too. I will stay there for my next trip to Hanoi.

            Reviewed March 04, 2018

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            9.2
            Exceptional
            Luke from Australia
            Couple
            Lake View
            Stayed 1 night in April 2017

            Great location”

            The best thing about this hotel was its location. Being right next to hoan kiem lake and close to everything . Our room had great views of the lake.

            Reviewed April 16, 2017

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            9.7
            Exceptional
            Teo from Malaysia
            Couple
            Superior
            Stayed 1 night in September 2013

            Great hotel in Old Quarter ”

            Location, Excellent service, Friendly staff, Comfortable room

            We stayed at the Golden Lake View Hotel in Hanoi and the service was excellent. The hotel is modern, clean and the staff were very accommodating. We had heard some rather horrifying stories about Hanoi but we were either lucky or the stories were bogus. We booked our northern journey to the mountains, including Sapa, through them and our tour was brilliant. It makes sense to book tours in Vietnam as they are “locals” and understand the conditions of the roads, decent hotels and all our guides spoke English which made our journey all the more enjoyable. We chose a private tour that allowed us to alter our program as we went. Very good service all round.

            Reviewed September 08, 2013

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            7.7
            Very good
            Telly from Indonesia
            Family with teens
            Superior
            Stayed 2 nights in January 2014

            Too short visit”

            Location, nice restaurant, ok internet

            We intented to experience Tet New Year holiday in Vietnam as we spent wonderful Christmas in Saigon HMC a few years ago. The first experience was the taxi pick up from airport to hotel costed USD 35 in fact the taxi rate showed 400K VND. We requested non smoking room but we got very smelly room. The hotel staff said it was the air con. The room window is facing the window across :) The hotel location itself is great, close to Hoan Kiem lake and water puppet theater. The owner of the hotel must be very lucky. Let me suggest to keep the hotel cleaner.

            Reviewed February 13, 2014

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            8.8
            Excellent
            Kerry
            Couple
            Superior
            Stayed 2 nights in January 2019

            Excellent”

            Price and location were a factor in picking this hotel. It was a gamble that worked out well for our group of 3. The photos were closely relevant to what was provided, the rooms were ample size, beds suitably hard as they tend to be in Vietnam. We only had one problem with the aircon/heating which the hotel were quick to attempt a fix, long story short, it worked intermittently so they wanted to move us to anothe room, we opted to stay they gave us extra doona and then suitably and very surprisingly (a nice unexpected one$)paid for a car to take us to the airport when we left. The staff were all really helpful, breakfast was ok (not 5 star or gourmet) but fine. Overall I would go back as they are ideally situated in the old town.

            Reviewed January 08, 2019

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