Lakeside Palace Hotel
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Lakeside Palace Hotel

15 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam, 100000
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     Lakeside Palace Hotel

    Lakeside Palace Hotel Reviews

    7.6
    Very good
    /10
    (439 reviews)See what guests said
    8.0
    Very good

    "Good location."

    Huyen

    -

    August 11, 2017

    7.8
    Very good room comfort and quality
    Recommended by 88% of guests

    Things you’ll love about Lakeside Palace Hotel

    Things you'll love

    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Hoan Kiem Lake310 m
  • St. Joseph's Cathedral (Nha Tho Lon)330 m
  • Old Quarter430 m
  • Hoa Lo Prison790 m
  • Vietnam Fine Arts Museum1.43 km
  • Temple of Literature1.54 km
  • Ho Chi Minh Mausoleum1.71 km
  • One Pillar Pagoda1.87 km
  • West Lake2.54 km
  • Vietnam Museum of Ethnology5.49 km
  • Value for money7.5
    Distance to city center2 km
    Location rating8.9
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.1 km

    Rooms available at Lakeside Palace Hotel

    7.8
    Very good
    Room comfort & quality
    Family City View
    Family City View
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed or 1 king bed an...
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    Lake View
    Lake View
    ...
    • Room size: 30 m²/323 ft²
    • Lake view
    • 1 single bed and 1 double b...
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    Deluxe
    Deluxe
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 3 single beds and 1 double ...
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    Superior
    Superior
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
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    City View
    City View
    ...
    • Balcony/terrace
    • Shower
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    Superior Double
    Superior Double
    ...
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      Room Luxury City View
      Room Luxury City View
      ...
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        Standard With View Double/twin
        Standard With View Double/twin
        ...
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          City View Room
          City View Room
          ...
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            Room Standard
            Room Standard
            ...
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              Have a question for Lakeside Palace Hotel?

              What people love about Lakeside Palace Hotel

              • 7.6
                Very good
                Staff 

                "The staff were very friendly and helpful."

                vijay K.

                |

                December 13, 2018

              • 7.6
                Very good
                Breakfast

                "Great location, breakfast was good, rooms were spacious and the staff were very friendly and accommodating."

                Margaret

                |

                December 21, 2018

              • 8.0
                Very good
                Staff 

                "Nice staffs."

                Huyen

                |

                August 11, 2017

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              More about Lakeside Palace Hotel

              More about Lakeside Palace Hotel

              9.2
              Exceptional

              "Great view of lake Superb location Friendly staff Clean room"

              soo Y.

              |

              November 30, 2018

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              An overview

              Conveniently located on the heart of Hanoi with easy access to a wide collection of cafés, restaurants, and shops, Lakeside Palace Hotel makes an ideal base for you to start exploring the city. Within walking distance are the night markets in various streets, including Hang Dao, Hang Ngang, and Hang Duong. Those who have an interest in culture may opt for a short walk to the Thang Long Puppet Theater and indulge in Vietnam’s traditional craft. Spacious accommodation and a convenient location will certainly make your stay at Lakeside Palace Hotel a pleasant and relaxing time.

              What they offer

              6.4
              Good

              "Nice view for breakfast."

              Julio C.

              |

              September 12, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What to eat nearby

              Vietnamese cuisine
              Vietnamese cuisine
              The Balcony Bar & Cafe
              40 m Vietnamese
              RockBilly Restaurant
              100 m Vietnamese
              Hoa Beo
              100 m Vietnamese
              American cuisine
              American cuisine
              Le Palmy Restaurant
              120 m American, Eastern European, Vietnamese
              Jalus vegan kitchen & cafe
              160 m American, Asian, Cafe
              Gecko Cheap and Cheerful Restaurant
              180 m American, Asian, Bar
              Asian cuisine
              Asian cuisine
              Old Street Cafe & Restaurant
              20 m Asian, European, Vietnamese
              Buon Dua Le Cafe & Restaurant
              40 m Asian, Cafe, Vegetarian
              Long Van
              80 m Asian, Vietnamese

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

              Show less

              Some helpful facts

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              Reviews of Lakeside Palace Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (439)Booking.com Reviews (817)
              7.6
              /
              10
              Cleanliness7.4
              Facilities6.6
              Location8.9
              Room comfort and quality7.8
              Service7.8
              Value for money7.5
              All languages
              All guests (439)
              All room types

              Show reviews that mention 

              Showing 287 verified guest comments
              12345
              8.0
              Excellent
              Keith from Vietnam
              Solo traveler
              Superior
              Stayed 2 nights in March 2019

              Great location, helpful and friendly staff”

              Pretty much a higher-level "budget hotel", mostly because of the (great) location. Rooms decently clean. Short walking distance to favourite bun cha and banh cuon places. Quite modest for facilities and food etc so maybe not for everyone, but especially if on sale its a pretty good choice

              Reviewed May 20, 2019
              8.0
              Excellent
              Margaret from Japan
              Group
              Deluxe
              Stayed 2 nights in April 2019

              Great Location”

              Stayed here last Dec 2018, stayed again April 2019. Location is in the center of everything, I love staying here since the night market is just a minutes away. Staff are friendly and often cater to your needs as soon as they can. Breakfast is also wonderful. Will definitely stay here again.

              Reviewed April 18, 2019
              8.0
              Excellent
              Margaret from Japan
              Group
              Deluxe
              Stayed 2 nights in April 2019

              Great Location”

              Stayed here last Dec 2018, stayed again April 2019. Location is in the center of everything, I love staying here since the night market is just a minutes away. Staff are friendly and often cater to your needs as soon as they can. Breakfast is also wonderful. Will definitely stay here again.

              Reviewed April 18, 2019
              8.0
              Excellent
              Margaret from Japan
              Group
              Superior
              Stayed 2 nights in April 2019

              Great Location”

              Stayed here last Dec 2018, stayed again April 2019. Location is in the center of everything, I love staying here since the night market is just a minutes away. Staff are friendly and often cater to your needs as soon as they can. Breakfast is also wonderful. Will definitely stay here again.

              Reviewed April 18, 2019
              8.0
              Excellent
              Margaret from Japan
              Group
              Superior
              Stayed 2 nights in April 2019

              Great Location”

              Stayed here last Dec 2018, stayed again April 2019. Location is in the center of everything, I love staying here since the night market is just a minutes away. Staff are friendly and often cater to your needs as soon as they can. Breakfast is also wonderful. Will definitely stay here again.

              Reviewed April 18, 2019
              9.6
              Exceptional
              Stephen from Canada
              Couple
              Deluxe
              Stayed 3 nights in March 2019

              Well located, good value. ”

              We enjoyed our stay. The hotel is centrally located near the lake. The rooms are clean and quiet with soft beds. Buffet breakfast was very good and the lady at the desk, Tracy, was very helpful providing lots if valuable information and arranging all of our tours, train tickets and flights. She even booked our taxis through Grab to save us money!

              Reviewed March 22, 2019
              9.6
              Exceptional
              Ladan
              Group
              Deluxe
              Stayed 2 nights in December 2018

              Most helpful staff ever”

              We arrived at 4am in Hanoi - I enquired in advance about early check in and was told truthfully it depended on availability. Although we couldn’t check in early we were given somewhere to freshen up, we were able to have breakfast (an amazing selection) and where given tips of places to go and things to see. The staff booked a cruise ship on Ha Long Bay which was cheaper then the one we were originally going to go with and it even included pick up and drop off at no extra cost! (Venizia Cruise) Also it was my birthday! So the night before the staff surprised me with a cake and candles!!! (And then Venezia did this the very next day too!) Our first time in Vietnam was a really great experience thanks to the staff and they even booked us a flight to Ho Chi Minh and taxi! I definitely recommend this hotel - they genuinely care about giving you a memorable experience. Location was fantastic also!

              Reviewed January 18, 2019
              9.6
              Exceptional
              Ishtiaq from Bangladesh
              Couple
              Superior
              Stayed 1 night in January 2019

              Impressive”

              For the price point, the hotel was impressive. Although location couldnt be better, cars were not allowed to enter the street on which the hotel is located. Have to walk a few steps for access to taxi/grab. Overall very nice, staff were friendly, room was good and comfy.

              Reviewed January 15, 2019
              10.0
              Exceptional
              Gary from United States
              Solo traveler
              Superior
              Stayed 2 nights in December 2018

              Great Stay!”

              My first time to Hanoi and I wasn't sure what to expect. It was a very good experience. The staff not only gave me positive advice about the area, they we very friendly, happy and great to be around. I really felt comfortable there. I would encourage to book this hotel in confidence.

              Reviewed December 22, 2018
              2.8
              CHIANG from Singapore
              Solo traveler
              City View
              Stayed 3 nights in March 2019

              Not Recomend”

              first thing after counter check-in - do you need lady for massage by lobby boy. no internet, told to use other hotel internet but password wrong. have hairs in bed but was late evening, told them next morning but found it is still in bed when return hotel near evening, so basically not even clean. breakfast is limited choice, slow serving.

              Reviewed March 31, 2019
              10.0
              Exceptional
              VAN from Vietnam
              Business traveler
              Superior
              Stayed 1 night in May 2019

              good”

              good

              Reviewed May 10, 2019
              8.8
              Excellent
              Kerry
              Couple
              Superior
              Stayed 2 nights in January 2019

              Excellent”

              Price and location were a factor in picking this hotel. It was a gamble that worked out well for our group of 3. The photos were closely relevant to what was provided, the rooms were ample size, beds suitably hard as they tend to be in Vietnam. We only had one problem with the aircon/heating which the hotel were quick to attempt a fix, long story short, it worked intermittently so they wanted to move us to anothe room, we opted to stay they gave us extra doona and then suitably and very surprisingly (a nice unexpected one$)paid for a car to take us to the airport when we left. The staff were all really helpful, breakfast was ok (not 5 star or gourmet) but fine. Overall I would go back as they are ideally situated in the old town.

              Reviewed January 08, 2019
              10.0
              Exceptional
              Stewart from United Kingdom
              Solo traveler
              Superior
              Stayed 3 nights in December 2018

              Great hotel ”

              Great customer service rooms were good for the money the staff were very helpful being a sole traveler anything I needed they were there to help and sorted me out thanks to all the staff there stewart robertson from Scotland will see youse again I recommend this hotel

              Reviewed December 31, 2018
              8.4
              Excellent
              Nathanael from United States
              Couple
              Lake View
              Stayed 3 nights in March 2019

              Good Hotel”

              Amazing staff, wonderful location, spacious room. Bathroom was dingy, bed was too firm.

              Reviewed April 03, 2019
              8.0
              Excellent
              Siliphone from Thailand
              Family with teens
              Superior
              Stayed 1 night in January 2019

              Great value for money”

              The room is quite small and old than photo, not much choice for breakfast but the view from restaurant and hotel’s location was great though!

              Reviewed March 24, 2019
              8.0
              Excellent
              Arturo from Spain
              Business traveler
              Superior
              Stayed 2 nights in August 2017

              The rooms are good and the location is excellent”

              The place is nice and the staff was very helpful. My friend asked for a escort and a gorgeous lady appeared in 5 minutes. I had the first and best massage of my life. His wife was not so excited though.

              Reviewed August 23, 2017
              8.8
              Excellent
              Mai from Vietnam
              Couple
              Lake View
              Stayed 1 night in May 2017

              Nice view to the lake”

              If you find a comfort place, right in the centre of Hanoi, in walking distance with old quarter, with view to Hoan Kiem Lake, this hotel is a good choice. However, be aware that the room facilities are adequate but a bit old.

              Reviewed May 19, 2017
              8.0
              Excellent
              THI from Vietnam
              Couple
              Superior
              Stayed 2 nights in July 2013

              Good location, clean room”

              Good location, clean room and fast wifi

              I stayed there for 2 nights and it was actually a good trip. Hotel is centrally located, near to all the interests of Hanoi and good restaurants and cafe around. It is worth with the price you paid for.

              Reviewed July 28, 2013
              8.3
              Excellent
              JAMES from United States
              Couple
              Deluxe
              Stayed 3 nights in July 2012

              Good hotel in a GREAT Location”

              Location, TV, Cleanliness, Free Computer use

              We stayed in Golden Lake for 3 nights. We arrived from the airport early before check-in and the staff had no problem letting us check-in 2 hours early. The public airport taxi tried to charge us $33USD but it should only be $17. We stood our ground and only paid $20. I recommend booking the hotel taxi. The location is perfect for walking around Old Quarter and French Quarter. It is very close to the lake and great restaurants. I highly recommend Little Hanoi only a 2 minute walk from hotel. The rooms are small but very clean. The TV is a great flat screen with a huge selection of English sports and movie channels. We didnt get a chance to eat at the hotel but there are so many options nearby that it wasnt a problem. At the end of the trip, I told my girlfriend I would suggest this hotel to any of my friends visiting Hanoi for the first time.

              Reviewed July 29, 2012
              6.0
              Frank from Australia
              Solo traveler
              Superior
              Stayed 2 nights in April 2019

              Good in terms of location and some view”

              Apart from location and a window with a Lakeview, this hotel is outdated and not well maintained. Firstly, the furniture is quite dated with a old furniture smell when you open them. Although there is a bathtub, it cannot be used. The tap handle and shower head is broken although usable. The hotel still uses traditional keys for their doors. There were 3 bathroom lights where only one is working. Reported that but they said they were going to fix it but they did not and I couldn’t be bothered as it was my last night. Attention to detail is lacking as there were no facial tissues and on the second day, they didn’t replace the shampoo and shower gel. They also forgot replace the bathroom mat. So probably won’t be staying here next time.

              Reviewed April 11, 2019
              12345
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              Lakeside Palace Hotel
              |Very good 7.6
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              • Excellent location
              • Hoan Kiem Lake
              • Hanoi Railway Station is within 1.29 km