9.0
Exceptional
/10
(53 reviews)See what guests said
Swimming Pool2
Housekeeping2
Shops1
See map
9.4

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Caneland Park 260 m
Travelworld 280 m
Fredericks Showcase Space 290 m
Good price Pharmacy 290 m
Let the Children Play Toyshop 300 m
Caneland Central Shopping Centre 360 m
Gordi's Café & Bar 360 m
Artspace Mackay 500 m
Mackay Town Hall 610 m
Jubilee Park 660 m
Lanai Apartments

"Lovely setting and pool is fabulous !"

Ainsley - October 9, 2019
1 Bedroom Apartment Lanai Apartments
 Lanai Apartments
 Lanai Apartments
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Free Wi-Fi

Lanai Apartments

20 River Street, Central Mackay, Mackay, Australia, 4740 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Balcony/terrace

  • Bar

Cheaper than 79% of all properties in Mackay in the last 24 hoursCompared to 73 Mackay properties at Agoda for various dates
Value for money8.7
Distance to city center2.9 km
Location rating9.4

Rooms available at Lanai Apartments

Very good
Room comfort & quality
8.0
3 Bedroom Apartment
...
  • Room size: 150 m²/1615 ft²
  • Partial ocean view
  • 1 double bed and 1 single b...
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2 Bedroom Apartment
...
  • Room size: 120 m²/1292 ft²
  • Partial ocean view
  • 1 double bed and 1 queen be...
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1 Bedroom Apartment
...
  • Room size: 120 m²/1292 ft²
  • River view
  • 1 queen bed
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Studio Apartment
...
  • Room size: 116 m²/1249 ft²
  • Balcony/terrace
  • 1 queen bed
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Studio Standard
...
  • Balcony/terrace
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room
...
  • Balcony/terrace
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Studio - Single Use
...
  • Balcony/terrace
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Triple Room
...
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    3 Bed Apartment
    ...
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      Room standard
      ...
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        Frequently asked questions

        What time is check-in and check-out at Lanai Apartments?

        Check-in is from 02:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. Check-in is from 02:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The serviced apartment offers luggage storage to guests for before check-in and after check-out.

        How do I get to Lanai Apartments?

        For those who wish to drive their own cars, Lanai Apartments has a car park right on site for maximum convenience. For those who wish to drive their own cars, Lanai Apartments has a car park right on site for maximum convenience. Parking is free for guests. Parking is free for guests.

        What is the smoking policy at Lanai Apartments?

        Lanai Apartments does not permit smoking in any of its rooms, but allows smoking in designated areas.

        See map
        Explore the neighborhood

        What people love about Lanai Apartments

        • 10.0
          Exceptional

          "We would stay here again ."

          Barree

          |

          January 23, 2020

        • 9.2
          Exceptional

          "We enjoyed our stay here!"

          James

          |

          October 6, 2019

        • 8.0
          Very good

          "a nice place to stay."

          Clint

          |

          June 12, 2018

        Property ranking|Compared to 73 Mackay properties
        See all rankings
        Room size
        127 sqm.
        Location score
        9.5/10
        Service score
        9.4/10
        Cleanliness score
        9.2/10
        Bigger than
        99
        %
        of Mackay properties
        Better than
        95
        %
        of Mackay properties
        Better than
        93
        %
        of Mackay properties
        Better than
        89
        %
        of Mackay properties
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

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        Overall rating:
        9.0
        Exceptional
        53 reviews
        Cleanliness
        9.1
        Facilities
        9.1
        Location
        9.4
        Read all reviews >
        What travelers say they love:
        Good apartment for long stays.
        Mandy from Australia
        Business traveler
        More about Lanai Apartments

        More about Lanai Apartments

        For travelers who want to take in the sights and sounds of Mackay, Lanai Apartments is the perfect choice. Situated only 2.9 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

        Take advantage of a wealth of unrivaled services and amenities at this Mackay hotel. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, express check-in/check-out, luggage storage, Wi-Fi in public areas, car park.

        The hotel features 64 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel offers fantastic facilities, including fitness center, sauna, outdoor pool, garden, to help you unwind after an action-packed day in the city. Enjoy unparalleled services and a truly prestigious address at the Lanai Apartments.

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        Most talked about facilities

        Internet
        1 mention
        Housekeeping
        1 mention

        What they offer

        9.6
        Exceptional
        Staff 

        "Friendly and welcoming staff."

        Steven

        |

        January 8, 2021

        View all reviews
        Show less

        Property's guest policies

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        Some helpful facts

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        Reviews of Lanai Apartments from real guests

        Verified reviews provided by Booking
        Agoda Reviews (53)Booking.com Reviews (366)
        8.9
        /
        10
        Excellent
        Cleanliness9.0
        Facilities8.9
        Location9.5
        Room comfort and quality8.8
        Service9.3
        Value for money8.3
        High score for Mackay
        Rating
        9+ Exceptional (201)
        8-9 Excellent (61)
        7-8 Very Good (74)
        6-7 Good (27)
        <6 Below Expectation (46)
        Time of the year
        Mar - May (0)
        Jun - Aug (0)
        Sep - Nov (0)
        Dec - Feb (0)
        All guests (366)
        All languages
        Showing 409 verified guest comments
        12345
        8.0
        Excellent
        David
        Family with young children

        A comfortable stay with full...”

        The staff were friendly and helpful especially Lisa.
        Reviewed May 31, 2021

        See room deals

        5.0
        Grant
        Business traveler

        Poorly appointed ”

        We had a penthouse room very small and poorly furnished. Bed was uncomfortable and certainly not worth what was charged. Would not stay there again.
        Almost everything.
        Reviewed May 23, 2021

        See room deals

        9.0
        Exceptional
        Pimnatda
        Family with young children

        Very happy.”

        Staff, location, room, view and swimming pool and security.
        Spa tub not work, need to fix.
        Reviewed May 20, 2021

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        9.0
        Exceptional
        Angela
        Family with young children

        Superb”

        furniture a bit outdated
        Reviewed May 20, 2021

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        7.0
        Very good
        Leanne
        Business traveler

        its great to stay. make...”

        we loved our room it was holiday themed and great location. Lanai staff really flexible courteous and friendly
        we had a great room but street facing bedrooms with blinds not block out or curtains so we had streaming street lights trucks and traffic zooms 3pm onwards. also at the weekend 3 hrs of thumping ...
        Reviewed May 19, 2021

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        8.0
        Excellent
        Glenn
        Business traveler

        Very good”

        Amazing sized rooms. Lisa on front desk was amazing.
        Reviewed May 18, 2021

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        10.0
        Exceptional
        Gebee
        Family with young children

        Exceptional”

        Great place and close to everything. Very strict on noise levels. Someone seem to have ignored this last night and they were shut down asap. So no parties allowed in the rooms.
        None I could think off.
        Reviewed May 16, 2021

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        8.0
        Excellent
        Angella
        Family with young children

        Very good”

        Clear instructions on arriving out of hours - great communication. Assigned parking made things very easy. Room was as expected and overall accommodation was in a central location for us.
        The door did not lock securely and I hadnt realised there was no housekeeping.
        Reviewed May 12, 2021

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        10.0
        Exceptional
        Kylieok
        Family with young children

        Huge &amp; excellent rooms”

        We loved the gorgeous, spacious rooms which comfortably fitted our extended family group of 6. Also the location is close to everything- especially the fantastic lagoon.
        Reviewed May 07, 2021

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        3.0
        Jude
        Family with young children

        Poor”

        That you couldn’t smoke anywhere on the property
        Reviewed May 04, 2021

        See room deals

        10.0
        Exceptional
        Danielle
        Group

        We’ve stayed at Lanai on...”

        Spacious rooms. Lovely and clean. Close to everything.
        Nothing
        Reviewed May 02, 2021

        See room deals

        9.0
        Exceptional
        Kerri
        Solo traveler

        Have stayed at Lanai Apartments...”

        Very spacious apartment. Bigger than most in Mackay. Excellent location could walk to shops and restaurants.
        Reviewed April 28, 2021

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        6.0
        Janine
        Family with young children

        Soooo noisey!!! ”

        Clean, reasonably modern and well located for the lagoon, shopping centre and town centre. Staff were lovely.
        Sooo noisey. I appreciate we were there on Anzac weekend but the parties (either in our building or surrounding buildings) were SO loud and went until late over all 3 nights we were there. Also, ...
        Reviewed April 27, 2021

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        10.0
        Exceptional
        Anonymous
        Family with young children

        Exceptional”

        Kitchen was beautifully appointed, usually things are missing.
        Loved it all, fabulous 3 day holiday.
        Reviewed April 27, 2021

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        10.0
        Exceptional
        Michael
        Family with young children

        Exceptional”

        Beautiful clean rooms, great central location
        Reviewed April 26, 2021

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        9.0
        Exceptional
        Emma
        Family with young children

        Great stay ”

        Heated pool mainly but everything was great! The lady at reception was so nice and welcoming.
        The room didn’t have any baking trays
        Reviewed April 25, 2021

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        10.0
        Exceptional
        Debrah
        Family with young children

        Exceptional”

        Location is great river views I love. Debbie from house keeping was excellent.
        Reviewed April 22, 2021

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        8.0
        Excellent
        Rodney
        Couple

        Great”

        No chopping boards.
        Reviewed April 19, 2021

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        9.0
        Exceptional
        Karina
        Family with young children

        Great stay in excellent location...”

        The Receptionist Lisa in check in was personable and respectful
        The noisy neighbours below but you cannot control it if they are owners.
        Reviewed April 18, 2021

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        10.0
        Exceptional
        Kylie
        Family with young children

        Great stay, central to needs,...”

        Absolutely loved the staff first and foremost, we travelled to Mackay for a sad family reason, the staff were super welcoming and even went above and beyond for our room to be made up earlier as we ...
        Reviewed April 18, 2021

        See room deals

        12345
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