If you are booking Lancaster Bangkok (SHA Plus+), there may be updated requirements for your travel.
Lancaster Bangkok (SHA Plus+)
Lancaster Bangkok (SHA Plus+)
Lancaster Bangkok (SHA Plus+)
Lancaster Bangkok (SHA Plus+)
Lancaster Bangkok (SHA Plus+)
Lancaster Bangkok (SHA Plus+)
Lancaster Bangkok (SHA Plus+)
Removed from saved list

8.9

Excellent
6.6% this month
/10
(1,637 reviews)See what guests said
Highly rated by guests – 93% would recommend
Housekeeping44
Breakfast21
Swimming Pool11
See map

8.0

Excellent

Location rating score

Excellent location - 380 meters from city center
Parking
FREE
Popular landmarks
Siam Paragon 3.5 km
MBK Center (Ma Boon Khrong Center) 4.0 km
Jim Thompson House 4.2 km
Khaosan Road 7.7 km
Wat Phra Chetuphon 8.1 km
Temple of the Emerald Buddha (Wat Phra Kaew) 8.1 km
The Grand Palace 8.2 km
Wat Arun 8.5 km
Asiatique - The Riverfront 8.5 km
Nearby landmarks
Prasan Mit Pier 230 m
Wat Uthai Tharam 310 m
Srinakharinwirot University 390 m
Asoke Skin Hospital 410 m
Massage 440 m
Ct chinese tailor 450 m
Phetchaburi MRT Station 460 m
Saphan Asok Pier 480 m
Himmapan Avatar 500 m
greensward 510 m
Free Wi-Fi

Lancaster Bangkok (SHA Plus+)

Phetchaburi Road, Sukhumvit, Bangkok, Thailand, 10310 - See map
Attention

This property is in high demand!

13 travelers have booked today.

Amazing Thailand Safety and Health Administration: (SHA)

Prevent the spread of COVID-19 with public and firms’ health safety measures.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 420 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Steamroom

Your dates are popular among travelersPopular destination! Properties in Bangkok are being booked every minute!
Value for money8.9
Location rating8.0
Nearest airportDon Mueang International Airport (DMK)
Distance to airport18.7 km

Rooms available at Lancaster Bangkok (SHA Plus+)

King Club Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed & 1 king bed or ...
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Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Family Two Bed Room
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed & 2 single beds ...
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Club Deluxe Twin
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Premium Suite
...
  • Room size: 95 m²/1023 ft²
  • City view
  • 1 super king bed
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Premium Apartment
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 sofa bed & 1 king bed
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Executive Suites
...
  • Room size: 72 m²/775 ft²
  • Non-smoking
  • 1 sofa bed & 1 king bed
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Executive Apartment
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 sofa bed & 1 king bed
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Two-Bedroom Suite
...
  • Room size: 120 m²/1292 ft²
  • 2 bathrooms
  • 2 single beds & 1 sofa bed ...
Enter dates to see prices

Frequently asked questions

Does Lancaster Bangkok (SHA Plus+) have a hot tub?

Lancaster Bangkok does not have a hot tub.

What time is check-in and check-out at Lancaster Bangkok (SHA Plus+)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Lancaster Bangkok (SHA Plus+)?

Lancaster Bangkok (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2500 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Lancaster Bangkok (SHA Plus+) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Lancaster Bangkok (SHA Plus+) has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bangkok with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Lancaster Bangkok (SHA Plus+)?

Start your mornings right, with the continental and buffet breakfast options offered at Lancaster Bangkok (SHA Plus+). There's an additional charge of 650 THB for adults and 365 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Lancaster Bangkok (SHA Plus+)?

Lancaster Bangkok (SHA Plus+) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can business events be hosted at Lancaster Bangkok (SHA Plus+)?

On-site venues and convenient event services make Lancaster Bangkok (SHA Plus+) an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate up to 300 people. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Lancaster Bangkok (SHA Plus+)?

Lancaster Bangkok (SHA Plus+) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Lancaster Bangkok (SHA Plus+)?

The closest train, metro, or bus station to Lancaster Bangkok (SHA Plus+) is Phetchaburi MRT Station, 450 m away.

What restaurants are nearby Lancaster Bangkok (SHA Plus+)?

Restaurants including Siam Brasserie - Lancaster, Sansumran at San Saab and Family BBQ are popular in Lancaster Bangkok (SHA Plus+)’s neighborhood which is known as Sukhumvit.

What popular shopping places are close to Lancaster Bangkok (SHA Plus+)?

Shopping options in Lancaster Bangkok (SHA Plus+)’s Sukhumvit neighborhood include Terminal 21, EmQuartier and The Retail at Singha Complex.

What are popular attractions near Lancaster Bangkok (SHA Plus+)?

Lancaster Bangkok (SHA Plus+)’s location in the Sukhumvit neighborhood makes it close to famous attractions including Sukhumvit, LDS Church and greensward.

What popular beaches are close to Lancaster Bangkok (SHA Plus+)?

Lancaster Bangkok (SHA Plus+)’s Sukhumvit neighborhood also includes Talay.

What popular natural sightseeing spots are close to Lancaster Bangkok (SHA Plus+)?

Lancaster Bangkok (SHA Plus+)’s nearby natural sights include Singha Evacuation Center, Hot tub and UL Floor located in the same Sukhumvit area.

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See map

Explore the neighborhood

What people love about Lancaster Bangkok (SHA Plus+)

  • 9.2

    Exceptional
    Spaciousness

    "A beautiful hotel with really nice big rooms."

    Reena

    |

    March 13, 2019

  • 9.6

    Exceptional
    Cleanliness

    "Very clean, comfortable, beautiful room."

    Nicolay

    |

    March 16, 2020

  • 7.6

    Very good
    Cleanliness

    "The hotel is fairly new and clean."

    Andrew

    |

    November 19, 2019

Overall rating:

8.9

Excellent
1,637 reviews
Cleanliness
9.3
Facilities
8.9
Location
8.0
Read all reviews >
What travelers say they love:
Overall, the hotel made a very good impression.
Nicolay from Russia
Couple
More about Lancaster Bangkok (SHA Plus+)

More about Lancaster Bangkok (SHA Plus+)

Located close to Sukhumvit area, Lancaster Bangkok (SHA Plus+) enjoys a commanding position in the restaurants, shopping, and nightlife hub of Bangkok. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Lancaster Bangkok, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, wheelchair accessible.

The hotel features 231 beautifully appointed guest rooms, many of which include closet, complimentary tea, towels, carpeting, clothes rack. Throughout the day you can enjoy the relaxing atmosphere of the yoga room, fitness center, sauna, outdoor pool, spa. Lancaster Bangkok is your one-stop destination for quality hotel accommodations in Bangkok.

Show less
Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Housekeeping

25 mentions

Swimming Pool

20 mentions

Breakfast

18 mentions

Food & Dining

6 mentions

Languages spoken

  • English
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Closet
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
Food and dining
Restaurants on site

Siam Brasserie

  • Cuisine: Asian, International, Local
  • Menu: Buffet, A-la-carte
Location
Phetchaburi Road, Sukhumvit, Bangkok, Thailand, 10310
Very good
Location

8.0

Airports

  • Don Mueang International Airport (DMK)
    18.7 km 25 min drive
  • Suvarnabhumi Airport (BKK)
    20.8 km 26 min drive

Public transportation

  • Phetchaburi MRT Station
    460 m 6 min walk

Hospital or clinic

  • Asoke Skin Hospital
    410 m

Shopping

  • Chatuchak Weekend Market
    6.0 km

Convenience store

  • 7 Eleven
    980 m 15 min walk

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Siam Paragon
    3.5 km
  • MBK Center (Ma Boon Khrong Center)
    4.0 km
  • Jim Thompson House
    4.2 km
  • Khaosan Road
    7.7 km
  • Wat Phra Chetuphon
    8.1 km
  • Temple of the Emerald Buddha (Wat Phra Kaew)
    8.1 km
  • The Grand Palace
    8.2 km
  • Wat Arun
    8.5 km
  • Asiatique - The Riverfront
    8.5 km

Nearby landmarks

  • Prasan Mit Pier
    230 m
  • Wat Uthai Tharam
    310 m
  • Srinakharinwirot University
    390 m
  • Asoke Skin Hospital
    410 m
  • Massage
    440 m
  • Ct chinese tailor
    450 m
  • Phetchaburi MRT Station
    460 m
  • Saphan Asok Pier
    480 m
  • Himmapan Avatar
    500 m
  • greensward
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee2500 THB
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)650 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Number of bars/lounges2
  • Number of floors18
  • Number of restaurants1
  • Number of rooms 231
  • Room voltage220
  • Year property opened2016

Parking

  • Daily parking fee0 THB
Property announcements

Airport transfer to and from both Don Muang and Suvarnabhumi International Airport is available at an additional charge. Rates are as below;
- THB 1800 for Mercedes Benz E-Class (a maximum of 2 people and 2 luggages)
- THB 1,800 for Toyota Commuter (a maximum of 6 people and 6 luggages)
- THB 2,500 for Mercedes Benz Vito (maximum 4 people and 4 luggages)

In order to reserve the transfer, please inform the property at least 24 hours prior to arrival. Kindly contact the property for more details.

Reviews of Lancaster Bangkok (SHA Plus+) from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.3
Facilities8.9
Location8.0
Service9.2
Value for money8.9
High score for Bangkok
Rating
9+ Exceptional (303)
8-9 Excellent (81)
7-8 Very Good (58)
6-7 Good (11)
<6 Below Expectation (27)
Time of the year
Mar - May (85)
Jun - Aug (93)
Sep - Nov (142)
Dec - Feb (160)
Don't miss out!Properties in Bangkok are being booked every minute!
All guests (1,073)
All room types
All languages

Show reviews that mention 

Showing 482 verified guest comments
12345
9.2
Exceptional
YI from Taiwan
Solo traveler
Deluxe King Room
Stayed 2 nights in January 2018

Great service, nice experience!”

The hotel location is good, 5 mins walk from the MRT Phetchaburi station. The service hotel provides are great. And the staffs are kind and friendly in handling guests' questions/needs. In addition, the room is modern and clean. I love the bathtub and the iglass device, so that I can enjoy the view and TV during having a bath. However, the public facilities such as fitness center and their SPA department don't seem to be ready for an influx of guests. Although it newly opened hotel, in general, its performance doesn't appear to be keeping up with its price. It would be perfect if hotel improves its facilities. I would look forward to visit Lancaster Bangkok Hotel again after the improvements hotel made.

Reviewed January 07, 2018

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Dear Yi, Thank you for your review, I'm pleased that you enjoyed our service and bedroom. We are now welcoming guests into our Gym and the Spa will follow shortly, rest assured we are more then ready for an influx, and will continue to add more facilities as required. We look forward to your return to Lancaster Bangkok. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded January 09, 2018
Lancaster Bangkok (SHA Plus+)
9.6
Exceptional
Ka from Hong Kong SAR, China
Family with young children
Family Two Bed Room
Stayed 4 nights in September 2018

Friendly and helpful staff, everything is good”

It was a great experience to stay for 4-nights at Lancaster Bangkok. We have booked a family room and the hotel has upgraded us to use the Club at 18th floor, so that we can enjoy free breakfast every morning. The hotel also help to arrange a birthday surprise for our member which made us really feel like at home. All the staff are very helpful and always have a smile on their face. The only bad thing is that the hotel is not near the BTS station, where you need to interchange MRT to Phetchaburi Station at Asok BTS Station for one stop. However, you can reach the hotel at Phetchaburi Station Exit 1 within 10 minutes. Will stay here again next time.

Reviewed September 25, 2018

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Dear Ka, Thank you for your review of Lancaster Bangkok, I'm pleased that you enjoyed your upgrade to Club Lancaster. Please come and visit soon, there is so much to do in Bangkok that can be accessed from MRT. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded October 01, 2018
Lancaster Bangkok (SHA Plus+)
10.0
Exceptional
Miroslav from Slovakia
Couple
Stayed 1 night in January 2019

Just amazing! Don’t go any further. ”

From the hotel staff through the room to the hotel’s facilities and equipment and breakfast, everything was pure excellence with zero compromise. We arrive way earlier before check-in, even though no room was available for us staff did all they could to help and make us feel comfortable, they let us hang out by the rooftop pool until we were able to check-in, they even brought us welcome drinks and towels there. Room was modern, luxurious, absolutely clean, equiped with all you need for comfortable stay and more. Bed was pleasure to lay in, so comfortable. Breakfast was the best we had out of the 10 hotels we visited in Thailand. Fitness is absolutely perfect especially considering it’s hotel fitness. Location is very strategic as well. We got as well free shuttle to the train stop. We would like to thank all the staff members who made our stay so pleasurable. There is no other choice for us in Bangkok for our future visits, only Lancaster and we can only recommend to everyone.

Reviewed January 04, 2019

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Dear Miroslav, Thank you for your review of Lancaster Bangkok, I 'm delighted to read you enjoyed your stay with us as part of your Thailand tour. We look forward to your future visits. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded January 07, 2019
Lancaster Bangkok (SHA Plus+)
9.6
Exceptional
bernard from Thailand
Solo traveler
Deluxe King Room
Stayed 1 night in February 2018

A Splendid New Hotel - A Place to Revisit”

I booked the hotel owing to its proximity to the Airport link station at Makkasan. As a very new hotel, there are one or two minor teething problems, such as being able to hail a taxi, but the rooms were superb, and the in-room cuisine was delicious and beautifully presented. The staff do all they can to make one feel welcome and a valued customer. I would recommend the Lancaster Hotel to anyone looking for comfort in a central location, within a five-minute walk of the underground system. The bed in my room was so incredibly comfortable that getting up in the morning was a struggle. My only real grumble is that a small can of Singha Beer in the mini-bar is priced at THB 220, whereas in a local store it would be no more than THB 45. I don't know why hotels persist in this blatant form of price gouging, as the message is, go out of the hotel to drink. I have no doubt that the hotel will be a huge success and all credit to the current staff in their efforts to assure this is the case

Reviewed February 04, 2018

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Dear Bernard, Thank you for your review of Lancaster Bangkok, I'm pleased that you enjoyed your stay and I appreciate your great comments regarding the team. As for the mini bar pricing, we take all feedback on board and give consideration to all suggestions. Thank you again, and we hope to welcome you back to Lancaster Bangkok. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded February 06, 2018
Lancaster Bangkok (SHA Plus+)
10.0
Exceptional
Philip from United Kingdom
Couple
Deluxe King Room
Stayed 1 night in January 2018

Best hotel ever stayed in Bangkok ”

Stopped in Hilton on our travel to Thialand !! Decided to stay in Bangkok for a few nights on way home which I planned to book Hilton or Sheraton !!! While looking for deal came a cross lachester at a price half the cost of hilton and Sheraton !!i got to say this is the best five star hotel I have stopped in while my Many vists to Bangkok there service is best ever had !! I think this hotel is a £200 pound a night hotel not £ 75 we paid the hotel only been open 2 month and is brand new rooms are luxury clean !!!showers are to die for Plenty tea and coffee in room maids round twice a day !!! We were looked after on service desk by a young fella called jay if had one complainant drinks are very pricey but you expect that in 5 star !!! Sky train near by and hotel as free shuttle !! Also night life 10 minute walk this hotel as got to be best in Bangkok

Reviewed January 12, 2018

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Dear Philip, Thank you for your great comments about Lancaster Bangkok. I'm pleased you were able to take advantage of our opening rate, and hope you come back and visit soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded January 22, 2018
Lancaster Bangkok (SHA Plus+)
9.6
Exceptional
Klaus
Solo traveler
Deluxe Room
Stayed 2 nights in August 2019

two day stay in Bangkok”

… i'm traveling often to Thailand and Lancaster is absolutely my favorit hotel in Bangkok. great clean modern room. well organised breakfast loop and with great choice. even the restaurant is absolutely a very good tip at this hotel. pool which allows you to swim (not as so many other 5star hotels in Bangkok which are just made for stand in water). good connection to infrastructure as airport link and metro.

Reviewed August 09, 2019

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Dear Klaus, Thank you for your review of Lancaster Bangkok. I'm delighted that you chose to spend your two days with us, and it's good to read that you enjoyed our sumptuous breakfast, the swimming pool, and our great location. We look forward to your return. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded August 20, 2019
Lancaster Bangkok (SHA Plus+)
9.2
Exceptional
Ong from Brunei Darussalam
Couple
Deluxe King Room
Stayed 3 nights in February 2018

New hotel with superb hospitality”

I book the room for my honeymoon trip and this time, I hop to 3 different hotel. Lancaster stand out the most. As soon as I book from agoda and left the message. Lancaster replied and take note on my request. Upon arrival. the staff is very friendly. They also upgrade breakfast for me. The room itself is spacious and very clean. The toilet is separate with the shower. Lobby is big and the security guard is friendly even though with limited english ability. Only one thing about the hotel design. The echo from the first floor will go all the way up to your room when there is a inconsiderate tourist shouting there. I will definitely come back to this hotel.

Reviewed March 03, 2018

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Dear Brunei, Thank you for your review and thank you for choosing Lancaster Bangkok for your honeymoon. I'm pleased you had a great stay, and look forward to your definite return. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded March 05, 2018
Lancaster Bangkok (SHA Plus+)
10.0
Exceptional
Michael from United Kingdom
Solo traveler
Deluxe King Room
Stayed 1 night in January 2018

Wow!”

What an incredible experience. I have stayed at hotels around the world and I have never received such outstanding service in an opulent setting. The staff were diligent and so keen to please. As the rooms are newly renovated, they are ahead of their time in terms of technology and comfort. The only downside is that I think I paid much less than it is worth as the hotel is newly opened. When j return to Bangkok I fear I won't be able to afford to stay at The Lancaster again! Thank you :)

Reviewed January 05, 2018

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Dear Michael, Thank you for an excellent review of Lancaster Bangkok. I'm pleased you enjoyed the facilities so much, and yes you did get a great opening rate but rest assured we do want to maintain a level of affordable luxury. We look forward to welcoming you back in future. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded January 09, 2018
Lancaster Bangkok (SHA Plus+)
9.2
Exceptional
Choyi from Hong Kong SAR, China
Group
Family Two Bed Room
Stayed 3 nights in April 2019

Exceptional”

We stayed in a family room for 3 nights. The hotel room is tidy, all staff are polite and helpful. They helped to book a big van from hotel to airport and extended our check out time to 12:45 so we can wait at room until the van arrived. The service is impressive. We will definitely pick up Lancaster as our 1st choice next time when we travel to Bangkok.

Reviewed April 09, 2019

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Dear Choyi, Thank you for your review of Lancaster Bangkok. I'm delighted to read how much you enjoyed your stay with us and appreciated the level of service provided. We hope to welcome you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded April 15, 2019
Lancaster Bangkok (SHA Plus+)
9.2
Exceptional
Andrew from Thailand
Couple
Deluxe King Room
Stayed 2 nights in March 2018

A great new hotel with excellent staff. Just a few minor details need a little attention/finishing. ”

Firstly, the staff at The Lancaster hotel are excellent. Extremely helpful and polite both before we arrived and during our stay. Sadly we did not get chance to try all the facilities (pool, gym, restaurant etc) but the breakfast buffet was very good with a wide variety of dishes on offer. The room was very nice and clean. The only minor points included a non closing sink plug, some minor finishing details in the bathroom (you could see where the builders had marked out where to afix the shelves) and the air conditioning was quite loud even when on the lowest fan speed. Other areas of the hotel were also showing some signs of needing a little finishing here and there. Paint and fingerprint marks on the large glass windows in the breakfast room and still some work needed in the underground car-park were two other things I noticed. All minor details that a 5 star hotel should address and I am sure they will with a little time. Overall very impressed and would definitely stay again.

Reviewed March 27, 2018

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Dear Andrew, Thank you for your review and feedback from your recent stay at Lancaster Bangkok. I agree, there is some very minor finishing work to be completed and all these issues will be addressed. I'm delighted that you enjoyed your stay and look forward to welcoming you back to Lancaster Bangkok. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded March 28, 2018
Lancaster Bangkok (SHA Plus+)
8.8
Excellent
Aghnan from Indonesia
Couple
Deluxe Room
Stayed 2 nights in November 2018

Excellent”

I had three nights stay at Lancaster and it was wonderful. Albeit it's not very near to most of the main attractions in Bangkok, accessibility wasn't an issue. It's like in the middle of a crossroad between a lot of public transportation. Breakfast was good enough although I've had better meals before within such class as this hotel. Overall I'd highly consider to return if I'm about to visit Bangkok again.

Reviewed January 02, 2019

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Dear Aghnan, Thank you for your review of Lancaster Bangkok. I'm pleased to see that you enjoyed our convenient location and would return. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded January 07, 2019
Lancaster Bangkok (SHA Plus+)
10.0
Exceptional
Steve from Jersey
Couple
Deluxe Room
Stayed 3 nights in January 2019

Exceptional”

We had a wonderful three nights at the Lancaster. We were made to feel special from the moment we arrived and enjoyed the exceptionally warm and friendly service from each and every team member from start to finish. The levels of service we experienced were second to none. Housekeeping, breakfast, Concierge, Martin the GM, all were fabulous. We just wished we had had chance for an evening meal but we were just too busy exploring Bangkok. Thank you so much Martin and team.

Reviewed February 11, 2019

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Dear Steve, Thank you for your review of Lancaster Bangkok, It was a pleasure to have you here, I hope you enjoyed the rest of your Thailand vacation and we hope to see you again soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded February 12, 2019
Lancaster Bangkok (SHA Plus+)
10.0
Exceptional
sumin from South Korea
Couple
Deluxe Room
Stayed 1 night in July 2018

SUPER NICE”

This traver was my second time to visited bangkok. Room was super clean and luxury. Staves were very friendly and gentle. I will stay lancaster bangkok hotel when i visit Bangkok.

Reviewed July 14, 2018

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Dear Sumin, Thank you for your super nice review, the team will be pleased to read your comments. We hope to see you return to Lancaster Bangkok soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded July 16, 2018
Lancaster Bangkok (SHA Plus+)
9.6
Exceptional
Kevin from United States
Couple
Deluxe King Room
Stayed 4 nights in February 2018

Fantastic”

Spent two weeks in Bangkok stayed in five different hotels. We stayed at two other hotels that cost 60$ and 80$ more per night the Lancaster was the best of the lot.Hotel is brand new, staff was eager to please .Location is good, a five minute 2$ taxi ride get you center of shopping and night life. Kevin in Fort Worth, Texas

Reviewed March 04, 2018

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Dear Kevin, Thank you for your review, I'm pleased to read that you had the best stay out of five with us - maybe next time just stay at Lancaster Bangkok? We look forward to your return. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded March 05, 2018
Lancaster Bangkok (SHA Plus+)
10.0
Exceptional
Jon from Singapore
Couple
Deluxe King Room
Stayed 2 nights in December 2017

Excellent. enough. ”

5 mins walk to mrt. Service excellent. V thoughtful n fwd thinking to meet guests' needs. Room has every needful details for guest comfort. Cant compliment enough. Stayed 2n here. Moved to royal orchid sheraton n was so disappointed with their inefficient check in that caused so much misunderstanding n stress that we nearly turned away to return to Lancaster where we were so happy with everything. I give 5 stars to Lancaster n 3 stars to Royal Orchid Sheraton where we stayed in exec suite.

Reviewed December 24, 2017

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Dear Jon, Thank you for your excellent review of Lancaster Bangkok, I'm delighted to see how much you enjoyed the levels of service we provide and look forward to welcoming you back in future. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded January 09, 2018
Lancaster Bangkok (SHA Plus+)
10.0
Exceptional
Klaus from Switzerland
Couple
Deluxe Twin Room
Stayed 1 night in February 2020

nice stay in Bangkok”

Lancaster is my favourite hotel in Bangkok. Very clean, nice infrastructure, fantastic breakfast, very professional staff, nice pool for swimming and a great clean room. Airportlink and Underground just 3 minutes by walk.

Reviewed February 11, 2020

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Dear Klaus, Thank you for your review of Lancaster Bangkok. I'm happy to read how much you enjoyed your room, sumptuous breakfast, and swimming pool. It's good to see that our location worked for you and we sincerely look forward to your return. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded February 28, 2020
Lancaster Bangkok (SHA Plus+)
9.6
Exceptional
JINYU from China
Couple
Deluxe King
Stayed 2 nights in September 2019

Almost perfect”

Everything are perfect except the location and breakfast. The breakfast not much category. Everything are new. The staffs are efficient and friendly. The price is good. Worth the 5 star. 5min from hotel to the railway station by walk. 7-11 on the opposite of the road. I will choose Lancaster again next time when i come here

Reviewed September 30, 2019

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Dear JINYU, Thank you for your review of Lancaster Bangkok. I'm pleased to see that you enjoyed your stay overall. As for breakfast, we offer the entire western menu of eggs, bacon, beans, sausages, alongside bread, croissants, cheeses, cured meats, muffins, fruits, pancakes etc. Also, just to let you know our shuttle is available on request so no need to walk to MRT station. Next time you can contact our concierge for the arrangement. We sincerely look forward to welcoming you to Lancaster Bangkok on your next visit. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded October 04, 2019
Lancaster Bangkok (SHA Plus+)
8.0
Excellent
Ka from Hong Kong SAR, China
Group
Family Two Bed Room
Stayed 2 nights in June 2018

Great staff service-~”

We stay teo days in Lancaster Hotel. I am really satisfy with their services. My sister and boyfriend got sick at the second days they do try their best care and help us. And everytime we came back or go out, all staffs will show a sweet smile to guest!! But one things, little bit disappointed to the swimming pool, it is a little bit small than we thought! All good, if we travel Bangkok again, we will choose Lancaster again!

Reviewed June 27, 2018

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Dear Ka, Thank you for your review of Lancaster Bangkok, I'm pleased that you enjoyed your stay and the team assisted you when you needed it. I'm sorry you found the swimming pool to be smaller than in your thoughts, I hope you were still able to enjoy a swim. We hope to welcome you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded June 28, 2018
Lancaster Bangkok (SHA Plus+)
10.0
Exceptional
Klaus from Austria
Solo traveler
Deluxe King Room
Stayed 1 night in May 2018

Stay one night in Bangkok ”

I’m about 4times a year in Bangkok and had booked several hotel. This hotel Lancaster is the best I joined in Bangkok in the last 5 years. Absolutely top.

Reviewed May 05, 2018

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Dear Klaus, I am honoured to read that Lancaster Bangkok was your best hotel stay in the city in 5 Years, I'm really pleased that you enjoyed your time with us. Myself and the entire team hope to welcome you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded May 09, 2018
Lancaster Bangkok (SHA Plus+)
10.0
Exceptional
Victoria from United Kingdom
Couple
Deluxe Room
Stayed 2 nights in February 2020

Exceptional Hotel”

In an ideal location for navigating your way round Bangkok; large well appointed rooms, coupled with tremendous staff that are not only convivial, but are professional - they were proactive and nothing was too much trouble. The small touches of an abundant supply of free in-house bottled water; these small but well thought of gestures makes a stay at any hotel memorable to want to return time and again. Finally, the hotel is priced competitively against its other 5* counterparts. I recommend the hotel unreservedly.

Reviewed March 05, 2020

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Dear Victoria, Thank you for your five-star review of Lancaster Bangkok. I’m happy to read that you were well taken care of at the hotel and had such a seamless stay with us. We do our utmost best to ensure that each guest’s stay with us unique and special. We look forward to welcoming you back at Lancaster Bangkok again soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

Responded June 04, 2020
Lancaster Bangkok (SHA Plus+)
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