Lancaster Bangkok
Deluxe King Room - Guestroom Lancaster Bangkok
Lobby Lancaster Bangkok
Lobby Lancaster Bangkok
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8.8
Excellent
3.1% this month
/10
(828 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location - 380 meters from city center
Parking
FREE
  • Prasan Mit Pier230 m
  • Phetchaburi MRT Station400 m
  • Srinakharinwirot University420 m
  • Ct chinese tailor450 m
  • Saphan Asok Pier480 m
  • Rutnin Eye Hospital570 m
  • Embassy of Mongolia580 m
  • Show DC590 m
  • Teo+Namfah Gallery710 m
  • Ital-Thai Tower Pier730 m
  • Free Wi-Fi

    Lancaster Bangkok

    Phetchaburi Road, Sukhumvit, Bangkok, Thailand, 10310 - See map
    "Great beautiful hotel, very polite and helpful staff, very clean room and top of all very good food."
    Meenish - January 11, 2019
    Exceptional cleanliness
    9.2 rating for cleanliness
    Exceptional service
    9.2 rating for service
    • 360 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Steamroom

    This property is in high demand!

    Booked 62 times | 13 travelers are looking at this property right now

    Property ranking|Compared to 9,997 Bangkok properties
    See all rankings
    Cleanliness score
    9.2/10
    Review score - United States
    9.6/10
    Value for money score
    8.9/10
    Service score
    9.2/10
    Better than
    99
    %
    of Bangkok properties
    Better than
    99
    %
    of Bangkok properties
    Better than
    98
    %
    of Bangkok properties
    Better than
    98
    %
    of Bangkok properties
    Value for money8.9
    Location rating7.9
    Nearest airportDon Mueang International Airport (DMK)
    Distance to airport19.4 km

    Rooms available at Lancaster Bangkok

    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Family Two Bed Room
    Family Two Bed Room
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King Club Room
    King Club Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1-Bedroom Premium Apartment
    1-Bedroom Premium Apartment
    ...
    • Room size: 71 m²/764 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premium Suite
    Premium Suite
    ...
    • Room size: 72 m²/775 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • Room size: 70 m²/753 ft²
    • Shower and bathtub
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Suite Sky Garden
    Suite Sky Garden
    ...
    • Room size: 66 m²/710 ft²
    • Shower and bathtub
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Club Deluxe Twin
    Club Deluxe Twin
    ...
    • City view
    • Separate shower/bathtub
    • 2 single beds
    Enter dates to see prices
    Deluxe Club King
    Deluxe Club King
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices

    What people love about Lancaster Bangkok

    • 9.6
      Exceptional

      "Hotel was always excellent."

      suphaphorn

      |

      November 19, 2018

    • 9.6
      Exceptional
      Breakfast

      "Breakfast and gym are both legendary."

      CHUN

      |

      January 1, 2019

    • 10.0
      Exceptional
      Cleanliness

      "The room was clean and beautiful."

      Paphajree

      |

      January 8, 2019

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    More about Lancaster Bangkok

    More about Lancaster Bangkok

    8.4
    Excellent

    "Buffet caters to a wide variety of clients."

    Karen

    |

    January 10, 2019

    An overview

    Show less

    What they offer

    9.2
    Exceptional
    Spaciousness

    "We love the morden designed room with technology and the spa..."

    Xiang

    |

    January 10, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Thai cuisine
    Thai cuisine
    Krua nai baan
    790 m Thai
    Baan Sook Sun Travel Cafe & Zakka
    860 m Thai
    Tum Muan
    1.1 km Thai
    American cuisine
    American cuisine
    Tony Roma's Terminal 21
    430 m American, Barbecue, Soups
    The Clubhouse Sports Bar & Grill
    1.1 km American, Bar, British
    Firehouse Pub & Restaurant
    1.3 km American, Bar, British
    Asian cuisine
    Asian cuisine
    BENIHANA AT AVANI ATRIUM Bangkok
    330 m Asian, Barbecue, Japanese
    Ruen Petch Suki & Restaurant
    340 m Asian, Chinese, French
    Tenkaichi Yakiton Yakitori NAGIYA - Gateway Ekamai
    490 m Asian, Grill, Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Lancaster Bangkok from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (828)Booking.com Reviews (518)
    8.8
    /
    10
    Excellent
    3.1% this month
    Cleanliness9.2
    Facilities8.9
    Location7.9
    Service9.2
    Value for money8.9
    Rating
    9+ Exceptional (247)
    8-9 Excellent (72)
    7-8 Very Good (48)
    6-7 Good (10)
    <6 Below Expectation (21)
    Time of the year
    Mar - May (82)
    Jun - Aug (85)
    Sep - Nov (98)
    Dec - Feb (133)
    All guests (828)
    All room types
    All languages

    Show reviews that mention 

    Showing 398 verified guest comments
    12345
    9.2
    Exceptional
    Thuy from Vietnam
    Business traveler
    Single room - De Luxe
    Stayed 4 nights in July 2019

    Good hotel except hotel key card”

    Everything was good except the room key card was not working properly. I stayed 4 nites but i have to changed keycard for 5 times. It created a bad feeling for customer as most of the time after back from work i reached the room but could not open and have to go to reception to change keycard.

    Reviewed July 09, 2019

    Dear Thuy, Thank you for your review of Lancaster Bangkok. I’m sorry for an inconvenience caused by key card issues and that shouldn’t have happened, we will investigate and fix this. I’m glad that you enjoyed your stay overall and we look forward to welcoming you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded July 11, 2019
    Lancaster Bangkok
    10.0
    Exceptional
    CHIUNG from United States
    Couple
    Deluxe Twin Room
    Stayed 4 nights in April 2019

    Good Value”

    The location is very convenient. There is a supermarket and 7-11 opposite the hotel. There is a free tuk-tuk from the machine to the hotel. The walk is only about 5 minutes. The staff at the counter are very friendly and speak Chinese. The hotel facilities are elegant, quiet, swimming pool, gym. The sauna is very new and easy to use. There are many breakfast options. The waiters are very professional and friendly. It is a good choice.

    Reviewed April 24, 2019

    Dear Chiung, Thank you for your 10/10 review of Lancaster Bangkok. I'm delighted that you enjoyed your stay, the breakfast and our convenient location. Our Chinese speaking team are proving to be a popular addition. We hope to welcome you back very soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded May 06, 2019
    Lancaster Bangkok
    10.0
    Exceptional
    Thomas from Singapore
    Couple
    Double or Twin DELUXE - ROOM ONLY
    Stayed 1 night in March 2019

    Modern Hotel with Great Service”

    Room and the entire hotel was really lovely and spacious. Staff were really helpful. I extended another night at the hotel after 2 nights stay. Near to the both the MRT and airport link station and they provide a shuttle service to the MRT. Would stay there again!

    Reviewed March 05, 2019

    Dear Thomas, Thank you for your review of Lancaster Bangkok. I'm pleased you enjoyed your stay enough to extend it for longer. I hope to welcome you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded March 12, 2019
    Lancaster Bangkok
    9.6
    Exceptional
    leong from Singapore
    Family with teens
    Family Two Bed Room
    Stayed 3 nights in June 2019

    excellent stay”

    nice hotel in a quiet area...a bit off from all the noisy toirist area. near makkasan rialway which was great for airport transfer. hotel staff esp in the porters who meet the guests were excellent.. Siam brasserie food is great, and convenient. also had happy hour at bar and pool. stayed in a 2 bedroom - wih 2 toilets and very clean.

    Reviewed June 25, 2019

    Dear leong, Thank you very much for your review of Lancaster Bangkok. I’m very happy to read that you enjoyed your family room, lavish meals at Siam Brasserie, and drinks by the pool. Thank you also for your recognition of our bell boys. They work hard to give a great welcome as soon as you reach the front door. We hope to welcome you back to Lancaster Bangkok. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded June 26, 2019
    Lancaster Bangkok
    10.0
    Exceptional
    Alison from China
    Solo traveler
    Stayed 7 nights in January 2019

    Excellent!”

    The Lancaster is excellent: beautifully appointed rooms, great rooftop pool and bar area, great customer service. It is about a 5 minute walk to a metro station (both for city stops and the airport line).

    Reviewed May 01, 2019

    Dear Alison, Thank you for your 10/10 review of Lancaster Bangkok. I'm delighted to read your positive comments and we hope to welcome you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded May 06, 2019
    Lancaster Bangkok
    8.4
    Excellent
    Ted from Hong Kong
    Couple
    Deluxe Twin Room
    Stayed 1 night in January 2019

    Value for Money”

    This hotel is a bit far from the metro. However, it is easy to access to the airport. Overall, the offered price is worth it as the facilities and services are good. I would recommend this hotel to my friends.

    Reviewed January 09, 2019

    Dear Ted, Thank you for your review of Lancaster Bangkok. The hotel is 4 mins walk from the Metro (underground), and we offer a shuttle for anyone who doesn't want to walk. I'm pleased that you would recommend the hotel to your friends, and I hope they will visit soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded January 14, 2019
    Lancaster Bangkok
    10.0
    Exceptional
    Miroslav from Slovakia
    Couple
    Stayed 1 night in January 2019

    Just amazing! Don’t go any further. ”

    From the hotel staff through the room to the hotel’s facilities and equipment and breakfast, everything was pure excellence with zero compromise. We arrive way earlier before check-in, even though no room was available for us staff did all they could to help and make us feel comfortable, they let us hang out by the rooftop pool until we were able to check-in, they even brought us welcome drinks and towels there. Room was modern, luxurious, absolutely clean, equiped with all you need for comfortable stay and more. Bed was pleasure to lay in, so comfortable. Breakfast was the best we had out of the 10 hotels we visited in Thailand. Fitness is absolutely perfect especially considering it’s hotel fitness. Location is very strategic as well. We got as well free shuttle to the train stop. We would like to thank all the staff members who made our stay so pleasurable. There is no other choice for us in Bangkok for our future visits, only Lancaster and we can only recommend to everyone.

    Reviewed January 04, 2019

    Dear Miroslav, Thank you for your review of Lancaster Bangkok, I 'm delighted to read you enjoyed your stay with us as part of your Thailand tour. We look forward to your future visits. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded January 07, 2019
    Lancaster Bangkok
    8.8
    Excellent
    Aghnan from Indonesia
    Couple
    Twin/Double room - De Luxe
    Stayed 2 nights in November 2018

    Excellent”

    I had three nights stay at Lancaster and it was wonderful. Albeit it's not very near to most of the main attractions in Bangkok, accessibility wasn't an issue. It's like in the middle of a crossroad between a lot of public transportation. Breakfast was good enough although I've had better meals before within such class as this hotel. Overall I'd highly consider to return if I'm about to visit Bangkok again.

    Reviewed January 02, 2019

    Dear Aghnan, Thank you for your review of Lancaster Bangkok. I'm pleased to see that you enjoyed our convenient location and would return. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded January 07, 2019
    Lancaster Bangkok
    10.0
    Exceptional
    Mark from United States
    Family with teens
    King Club Room
    Stayed 1 night in December 2018

    Good Visit”

    The staff from the front desk to housekeeping were all professional and extremely courteous - the rooms were spacious and very comfortable - the location is very good and easy to get around the city -

    Reviewed January 02, 2019

    Dear Mark, Thank you for your review of Lancaster Bangkok. I'm happy to read that you appreciated the comfort and service we offer. We hope to welcome you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded January 07, 2019
    Lancaster Bangkok
    9.6
    Exceptional
    CHUN from Hong Kong
    Group
    Deluxe Triple Room
    Stayed 3 nights in December 2018

    Great choice”

    Checkin a bit slow, it seems they had problem with locating my booking. We reserved a triple room and they just started to ready the extra bed and amenities when we showed up at the room. The shower was flooded with water but they were quick in fixing the issue. Despite these littler hiccups, it checks all the boxes for a standard 5 star hotel. Staff really friendly and helpful. Breakfast and gym are both legendary. It is quite close to a subway station.

    Reviewed January 01, 2019

    Dear Chon, Thank you for your review of Lancaster Bangkok. I'm pleased to read that you enjoyed your stay, especially the 500 sqm Viva Fit gym. We hope to welcome you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded January 07, 2019
    Lancaster Bangkok
    8.8
    Excellent
    Chor from Singapore
    Family with teens
    Family Two Bed Room
    Stayed 2 nights in December 2018

    WM Mok”

    We stayed for 5D4N at family room of the hotel. The room is clean and spacious. The breakfast spread was good but more changes would be even better. My two girls enjoyed using the gym facilities very much. The staff are polite and attending to our queries. Overall, we have a nice holidays in Bangkok and enjoy the home-warming services of the hotel.

    Reviewed December 27, 2018

    Dear Chor, Thank you for your review of Lancaster Bangkok, I'm pleased to read that you enjoyed the service provided throughout your stay. We hope to see you again soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded December 31, 2018
    Lancaster Bangkok
    10.0
    Exceptional
    Vikram from India
    Couple
    King Club Room
    Stayed 5 nights in September 2018

    Perfect!”

    Folks, Look No Further. This place is awesome. Everything simply works - staff, location, facilities ... everything. But what makes a difference is the staff - they are professional, polite and absolutely invested in you. I could not recommend a place more. Thank you to everyone at the Lancaster for an absolutely wonderful stay.

    Reviewed November 08, 2018

    Dear Vikram, Thank you for your wonderful review of Lancaster Bangkok. Guest service is our number 1 priority, I'm pleased you were able to enjoy our great service. We hope to see you again soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded November 12, 2018
    Lancaster Bangkok
    9.6
    Exceptional
    Qian from Singapore
    Couple
    Deluxe King Room
    Stayed 4 nights in February 2018

    Public transportation to the airport ”

    However need some walk to the mrt station (around 10mins) or can book hotel shuttle. Room is big, bright, clean and modern. Hotel is still new and facilities are in good condition. There is a rooftop pool which has a nice view of surroundings. Since we are traveling with families and use grab to get taxi whenever we go out, the location is alright.

    Reviewed October 30, 2018

    Dear Qian, Thank you for your review of Lancaster Bangkok, I'm pleased that you enjoyed your stay and enjoyed the convenience of Grab taxis. We hope to see you again soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded October 31, 2018
    Lancaster Bangkok
    9.2
    Exceptional
    Rishi from United Arab Emirates
    Couple
    Stayed 3 nights in October 2018

    Superb”

    What a wonderful stay at a new hotel. Staff were very friendly and welcoming. We had an issue with a taxi driver so they were more than happy to get involved and write a complaint to the taxi authority on our behalf. Hotel is less than a 5 minute walk to the closest metro, and was easy to navigate about town. The bars were really good, with a live band on every night. Rooftop views aren't to die for, but still very pleasant. The room itself was very spacious and comfortable. Cleaned to a very high standard every day.

    Reviewed October 27, 2018

    Dear Rishi, Thank you for your review of Lancaster Bangkok. I'm happy to read that our team helped with an errant cab driver. It was a pleasure to welcome you as our guest, we hope to do it again soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded October 31, 2018
    Lancaster Bangkok
    8.8
    Excellent
    man from Hong Kong
    Couple
    Double or Twin DELUXE - ROOM ONLY
    Stayed 1 night in October 2018

    Everything is good except the location”

    The hotel is very new and well-furnished. The room is spacious and clean. Staff in general is friendly and helpful. However, there is nothing next to the hotel and the only public transportation available is MRT. If you are going to the Siam district, you need some time to to grab a taxi as the distance is short. There is a 7-11 opposite to the hotel, but I couldn't find the way to go there

    Reviewed October 20, 2018

    Dear man, Thank you for your review of Lancaster Bangkok. I'm pleased you enjoyed your stay, I'm sorry you couldn't find the way to cross the street to the 7-11, my door staff and concierge would have happily shown you the footbridge just outside the hotel. We hope to welcome you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded October 25, 2018
    Lancaster Bangkok
    9.2
    Exceptional
    Yi from Taiwan
    Business traveler
    Deluxe King Room
    Stayed 3 nights in September 2018

    Near Metro Station”

    Not really near BTS station so if you're doing shopping along BTS station, it might be not so convenient. But it's near metro station, so it's a plus anyways. And it's also near Airport Link. All the staff were very nice and friendly.

    Reviewed September 18, 2018

    Dear Yi, Thank you for your review of Lancaster Bangkok. You are right, we are very close to an MRT station, that links to the BTS station in one stop - approx 4 mins. I'm pleased you enjoyed your stay and hope to see you again soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded September 21, 2018
    Lancaster Bangkok
    8.4
    Excellent
    han from Thailand
    Solo traveler
    Deluxe King Room
    Stayed 1 night in August 2018

    My 2nd time at this hotel”

    Got a room on the 5th floor this time, the room layout and condition was different from the 9th floor. I would say the higher floor room had cleaner and nice looking furnishings. Also, the 5th floor room had this annoying clicking sound from the electric fuse box or switch board. At first i didn't think it would be a problem so i did not request to change the room. Unfortunately as time went on it got really unpleasant and irritating but it was already too late to request another room. Breakfast experience was much better this time. Glad to see improvements have been made!

    Reviewed August 22, 2018

    Dear han, Thank you for your review of Lancaster Bangkok. If you are unhappy with any aspect of your room it is always possible to change - never too late. I'm pleased you enjoyed the breakfast, and look forward to welcoming you back. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded August 23, 2018
    Lancaster Bangkok
    9.2
    Exceptional
    Chris from United Kingdom
    Couple
    Deluxe King Room
    Stayed 2 nights in August 2018

    Amazing”

    Very cheap, excellent service and quality. Really enjoyed our time here and would recommend it to anyone. The only issue is the location is a little off the Skytrain / MRT track but it’s not that much of an issue. The pool is great the lobby is beautiful! The spa is closed currently. The gym is excellent and well kitted our!

    Reviewed August 19, 2018

    Dear Chris, Thank you for your review of Lancaster Bangkok, I'm pleased you enjoyed your stay and thank you for your recommendation. We are just 4 mins walk from the MRT subway system, I hope we were able to help with your transportation. We look forward to your return. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded August 20, 2018
    Lancaster Bangkok
    7.6
    Very good
    Brian from United States
    Solo traveler
    Deluxe King Room
    Stayed 4 nights in June 2019

    Very good”

    Very nice hotel but with some housekeeping quirks. Was there 4 days—on 1st day I wanted to use weight scale but battery was low. I informed housekeeper next morning but nothing was done. Following day out scale in middle of entry way with a note “need battery”.. scale put back in closet without new battery. Did that 2x without any success. Finally got battery cdes night before check out. Not a major deal but since I asked 4x for it I would have thought it could have been taken care of on day 1 instead of day 4–just a battery. Also, one day returned to room and looked like housekeeper left half way through cleaning: left cleaning rag on counter with hot water dispenser sits, pillows it straight on beds, decorative pillows -1 left on chair and 1 on counter by tv. Sloppy for a 5 star hotel. Otherwise, hotel is very nice and comfortable. Great service in lobby bar and by doormen.

    Reviewed July 04, 2019

    Dear Brian, Thank you for your review of Lancaster Bangkok. Please accept my apologies for the issues face with housekeeping, which were well below the standards we aspire to. Rest assured this will be investigated and rectified. We hope to have the opportunity to welcome you back. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded July 08, 2019
    Lancaster Bangkok
    10.0
    Exceptional
    Wafaa from Lebanon
    Family with teens
    Deluxe King Room
    Stayed 1 night in July 2019

    Excellent Hotel”

    Wonderful hotel. Very modern rooms. Very well equipped. Staff speak good english and are very friendly. Food is delicious. Everything was great. Highly recommended

    Reviewed July 14, 2019

    Dear Wafaa, Thank you for your excellent review and recommending Lancaster Bangkok. I’m delighted to read how much you enjoyed your stay with us. It looks like we ticked all of your boxes. The team appreciate your kind words and we look forward to welcoming you back to Lancaster Bangkok. Best wishes, Martin Hurley General Manager Lancaster Bangkok

    Responded July 19, 2019
    Lancaster Bangkok
    12345
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    Lancaster Bangkok
    |Excellent 8.8
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    • Very good location
    • Terminal 21 Shopping Mall
    • Phetchaburi MRT Station is within 0.4 km