Very good 7.3
Based on 1747 reviews

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About this property


This ultra-modern condo-hotel is centrally located within a five-minute walk to the MRT Station and is the height of luxury in Manila. The suites have one to three bedrooms and are designed for long term stays, but serve the short term businessman or tourist with equal style. The hotel is near the Shangri-La Mall, Rustan’s Superstore, and the country's best schools such as Poveda, La Salle Greenhills, Xavier School, and The Immaculate Concepcion Academy, as well as the country's finest hospitals of Cardinal Santos, The New Medical City, and The Polymedic. This is the latest luxury facility in the growing capital city of Manila.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Kitchenette
  • Mini bar
  • Poolside bar
  • Refrigerator
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Filipino
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For bookings under 2 Bedroom Deluxe with breakfast, only 2 persons will be eligible for the breakfast.
For bookings under 3 Bedroom Suite with breakfast, only 3 persons will be eligible for the breakfast.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 15 km
Number of Floors: 42
Number of Rooms : 145
Room Voltage: 220
Year Hotel Built: 2007
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Recent customer comments

Filter by traveler type
Very good

based on 1747 reviews
  • Cleanliness 7.3
  • Facilities 4.8
  • Location 7.7
  • Room comfort and quality 7.5
  • Service 7.3
  • Value for money 7.5
  • Food and dining 6.5
Sort by

levy from Philippines
Junior Suite Room
Stayed 1 night in December 2015
Perfect for small gatherings
We held my friend's bridal shower here and the room was so good yet affordable.
Reviewed October 20, 2016

Joanna from Philippines
Junior Suite
Stayed 1 night in October 2016
Worth the stay!
The room was great, clean and comfortable. The only thing i didnt like when my friend use the phone for an outside call they charge us 15pesos/minute! They didnt even said that it has a charge it's not written on the policies too! Alcoholic beverages has a charge of 250/bottle. Food is okay but not so great, should have more variety. Overall it was great.
Reviewed October 17, 2016

sharon from Philippines
1 Bedroom Executive
Stayed 1 night in October 2016
Not transparent with charges. Not good customer service
They have corkage for liquor that the hotel did not disclose. At check out. The staff did not treat the guest well.
Reviewed October 14, 2016

tadaaki from Japan
Business traveler
Junior Suite Room
Stayed 1 night in October 2016
Poor utility especially bath tab & elevator
My friend recommend me to change another hotel near SM in Mandaluyong
Reviewed October 07, 2016

Vida from Philippines
Junior Suite Room
Stayed 1 night in October 2015
Not that good
Hotel is quite old.
Reviewed October 02, 2016

Kendrick from Philippines
Family with young children
1 Bedroom Executive
Stayed 2 nights in September 2016
Lancaster stay
Hotel is budget friendly but the room we stayed is disappointing. Its raining outside were on 9th flr and water dripping from the ceiling. Faucet is loud when using. Breakfast is not the same as before we stayed. It is good to stay though location is accessible.
Reviewed September 29, 2016

MARIE from Philippines
Business traveler
2 Bedroom Deluxe
Stayed 1 night in September 2016
Good for on-budget travelers
The price is cheap but the facilities are not so impressive. Their parking lot is scary (maybe because it's under construction) dark, and has foul odor, the room has few pillows (though free to request), no bidet available in the cr :( and it took a while for their staff to arrive if you have request. However, the food is great during breakfast though it is somewhat costly. Good for travelers who are on budget and has low expectation in facilities, size of the room is also good :)
Reviewed September 29, 2016

Ma. from Philippines
Family with young children
2 Bedroom Deluxe
Stayed 1 night in September 2016
Great location
There are two sections for elevators: the other works up until 4th floor only, the other until the penthouse. The staff saw us using the lift for the lower floors only, but no one advised us which lift to use. Aside from that, there are only two lifts working during our visit. We had to wait and line up for several minutes before we were accommodated. Nonetheless, it's still good for its value and location.
Reviewed September 29, 2016

Michael from Philippines
Junior Suite Room
Stayed 1 night in September 2016
Lancaster Hotel Manila
The hotel room is good but there is no bidet in the cr and the water heater is not functioning.
Reviewed September 27, 2016

April from Philippines
Family with teens
2 Bedroom Deluxe
Stayed 1 night in September 2016
Needs lot of improvement!
DSAT: -only 1 elavator working. Aggravating to wait over 30 mins - aircon is dripping on the bed - took as forever to wait to know how the stove works that we had to call back - no regular rounds in housekeping that we had to call in CSAT: - only impressed with the IT guy that even if wifi was not working when we got there, assisted us immediately. KUDOS to you!
Reviewed September 27, 2016


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