Recent customer comments

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Excellent



based on 278 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 7.6
  • Room Comfort/Standard 9.0
  • Service 8.8
  • Value for money 8.5
  • Food/Dining 8.0
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Yin from Singapore
Couple
Superior Room
Stayed 2 nights in August 2016
All are very well except the room is smaller than expected. Most disappointing is with the King her
Quite an effort to find the entrance if one arrives with MRT. Secondly, the king bed is rather uncomfortable probably due to the fact that it is joined by putting two single beds together!
Reviewed August 14, 2016

Bing from Hong Kong
Family with teens
Superior Room
Stayed 2 nights in August 2016
Friendly and helpful staff
Friendly and helpful staff
Reviewed August 08, 2016

PRADEEP from India
Business traveler
Superior Room
Stayed 1 night in August 2016
It's a great hotel with amazing architect !
Lovely in Asia !
Reviewed August 07, 2016

Helen from Hong Kong
Couple
Superior Room
Stayed 2 nights in July 2016
Good service
Helpful and polite staff all around. They willing to ask and answer your questions. Not only the front desk, but also the cleaning staff are very helpful and polite. The buffet of hotel is ok just the Oyster is not cold. They are fresh but I am afraid they stay in room temperature place too long.
Reviewed August 03, 2016

Joseph from Ireland
Business traveler
Superior Room
Stayed 1 night in July 2016
Overall very good
see you later this week
Reviewed July 19, 2016

Wai from Hong Kong
Couple
Superior Room
Stayed 1 night in June 2016
good
nice place, large hotel
Reviewed July 05, 2016

Tsz from Hong Kong
Couple
Superior Room
Stayed 2 nights in July 2016
Good!
Nice room and service. Close to metro.
Reviewed July 04, 2016

IM from Hong Kong
Couple
Superior Room
Stayed 2 nights in July 2016
Very good service
We are upgraded to club floor with river view and overall, the service is great especially the spa and concierge service.
Reviewed July 04, 2016

JOHN from Philippines
Couple
Superior Room
Stayed 1 night in December 2015
Very good yet expensive hotel
Money wise, very expensive... but the room is really good, big, clean and comfortable...
Reviewed June 23, 2016

Kwok from China
Business traveler
Executive Room
Stayed 1 night in June 2016
Possible to have shuttle bus to exhibition hall
Ditto
Reviewed June 17, 2016


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