Excellent8.1
Based on69reviews
Lavendish Okrin Hotel
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8.1 Excellent location
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8.1Location
  • Air conditioning

  • Balcony/terrace

  • Room service [24-hour]

  • Bar

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More about Lavendish Okrin Hotel

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Verified traveler reviews

Verified traveler reviews

Agoda Reviews (69)
Booking.com Reviews (16)

7.1

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Excellent
  • Cleanliness 8.3
  • Facilities 7.6
  • Location 8.1
  • Room comfort and quality 8.3
  • Service 8.3
  • Value for money 8.0
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Very good
  • Cleanliness 8.1
  • Facilities 6.0
  • Location 8.1
  • Room comfort and quality 8.5
  • Service 7.7
  • Value for money 7.6
Good
based on 5 reviews
  • Cleanliness 6.0
  • Facilities 4.0
  • Location 7.2
  • Room comfort and quality 6.5
  • Service 7.6
  • Value for money 6.8
Excellent
  • Cleanliness 8.3
  • Facilities 7.5
  • Location 8.1
  • Room comfort and quality 7.8
  • Service 8.8
  • Value for money 7.8
Excellent
based on 10 reviews
  • Cleanliness 9.2
  • Facilities 9.0
  • Location 8.8
  • Room comfort and quality 9.3
  • Service 9.4
  • Value for money 9.2
Excellent
based on 7 reviews
  • Cleanliness 9.1
  • Facilities 10.0
  • Location 8.3
  • Room comfort and quality 8.0
  • Service 8.3
  • Value for money 8.6
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  • Superior Room
  • Superior Family Room

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2.8
premila from Malaysia
Couple
Superior Room
Stayed 1 night in April 2017
The worse hotel we have stayed during our tour of Sri Lanka”
The staff are unfriendly and not helpful. There is no wifi during our entire stay at the hotel. Staff said the wifi went off 5 minutes ago than another staff said the wifi is not working since night before. The best is the staff said something wrong with my iphone. They never admit the problem with the wifi but keep blaming other. Looks like there is no wifi service at all at this hotel. Staff don't seem to know anything and find if very frustrating. This is the worse hotel we have stayed in Sri Lanka. I strongly do not recommend this hotel to anyone. Staff was rude with our driver.
Reviewed April 07, 2017
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10.0
Lakshan from Sri Lanka
Group
Superior Room
Stayed 1 night in March 2017
Great hotel”
Great place with friendly staff. Clean and spacious rooms.
Reviewed April 02, 2017
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10.0
TERESA from United States
Group
Superior Family Room
Stayed 1 night in January 2016
Exceptional”
Awesome hotel.The staff and the food was great.
Reviewed March 15, 2017
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7.6
Susan from United Kingdom
Couple
Superior Room
Stayed 2 nights in February 2017
Ok - but without soul”
Decent room, hot water, good shower, fridge, nice bed, A/C and fan. Good value for money, nice pool - interesting open plan design of hotel. Lots of staff around, pleasant, but not proactive - English difficult at times. Breakfast good. Hotel generally felt deserted, hardly any guests so felt a bit weird. Restaurant empty and uninviting. Hotel arranged a jeep safari into Yala for us and onward day out/taxi to Mirrissa - the later didn't go well, and ended unpleasantly (possibly due to things that had been lost in translation, between the hotel and taxi owner and driver.
Reviewed February 20, 2017
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5.2
Nimal from Sri Lanka
Couple
Superior Room
Stayed 1 night in February 2017
Review of Okrin Hotel”
We are disappointed customers and will not recommend this hotel We arrived at the hotel around 10.30 pm on the 9th of February having made an Agoda booking. We were tired as we had left Colombo that Friday around 4pm and had travelled for nearly 7 hours in the heavy traffic At the reception my husband was given the paper to do the registration and he requested the "LADY" there to fill it up for him with the information she had of the booking When she realized it was an agoda booking she just was so rude to us and spoke to us as if we were subordinates . We were so shocked as we are regular travelers and this is the first instance we have had an experience such as this. I am unable to give the exact words as she spoke in Sinhala but it was to say " you better do your own writing we are not here to do so ". It was not mildly put but also said quite loudly The manager too came in at the time but didn't even bother to correct it . Is that customer service??? Also the mirror in the toilet need to be replaced and the linen were not quite clean We have been here before and it was so great at that time that we recommended the hotel to many. But definitely we will not recommend it again Let me however commend the restaurant staff and the lady who showed us to the room who were much better suited to be at the reception . Hope you guys correct this asap as you need to train n your staff to treat customers with respect
Reviewed February 17, 2017
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9.6
Dhivyambari from India
Couple
Superior Room
Stayed 1 night in February 2017
Good stay near to Kathargama temple”
Lavendish okrin is close to Kathargama murugan temple. Staff were friendly and complimentary breakfast buffet was good. Loved the clean and large rooms with huge balcony facing swimming pool.
Reviewed February 05, 2017
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8.4
Chandana from Saudi Arabia
Family with young children
Superior Room
Stayed 1 night in January 2017
Good in price.overoll facilities are not. Bad But buffets is not that great as previously ”
No much
Reviewed January 16, 2017
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8.4
B from United States
Family with teens
Superior Room
Stayed 1 night in August 2016
Good place to stay”
The hotel is located in the center of town. We enjoy this comfortable stay and recommend this to anyone. Definitely worth the price.
Reviewed September 05, 2016
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7.6
senerath from Sri Lanka
Family with young children
Superior Room
Stayed 1 night in August 2016
room was spacious and comfortable ”
There is lot of improvements that can be done to uplift the standard of reception staff. Ordered some salads for lunch it was horrible. Breakfast layout was good. Sometimes reception doesn't answer means the staff has multiple jobs. No music. Why not. Must do something to fly menace.
Reviewed August 27, 2016
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10.0
C from United States
Family with teens
Superior Family Room
Stayed 1 night in July 2016
Experiment”
Overall Excellent. Internet service is horrible. Restaurant service is slow.
Reviewed July 12, 2016
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