Le Fenix Sukhumvit
Le Fenix Sukhumvit
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8.4
Excellent

"Receptionist and house keeping are fantastic"

Win

|

March 3, 2018

Standard Room - Bed Le Fenix Sukhumvit
Standard Room - Bed
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Lobby Le Fenix Sukhumvit
Lobby
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Lobby Le Fenix Sukhumvit
Lobby
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Interior view Le Fenix Sukhumvit
Interior view
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See map Le Fenix Sukhumvit
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Very good
Location
7.9
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What guests are saying:
Great price and good location near bars and restaurants.
Edward from Australia
Couple
Would stay again and location is great
Samer from Canada
Business traveler
Fine all the way as I expected . The hotel services is exelent and all are very co-operative. Its a suitable hotel. Its a clean and claim hotel. The location is very easy with better communication.
s from Bangladesh
Couple
Enjoyed it. Room was clean and well kept. Most of all, the flash deal is super cheap. Location is smack in the middle of a Soi, so many amenities nearby. Only downside was that the mattress was from the stone age.
Kenny from Singapore
Group
Love this place, very elegant, especially considering the price. My only complaint would be they should heat the pool, it's such a great spot to hang out, but it was a little cold! I guess on a really hot day that could be a plus.
DAVID from United States
Solo traveler
i got a nice stay in this hotel. staffs are very helpfull. speaks good english which we cannot see every where. the only problem i find is quiet far from the nightlife spot. very good swimming pool
rubu from India
Group
When you first arrive the staff great you and are very friendly. Welcome back Mr YXZ !! Fast check in and then the best vakue room in BKK. Great pubs and clubs nearby. Nana and Cowboy very close. BTS Nana is walking distance. Enjoy! I always do.
Donald from Australia
Solo traveler
Great.staff were excellent, really helpful and friendly.good experience from start to finish. The decor needs a freshen up but the place it's truly value for money.I always stay here when I venture to bkk.
Ross from Australia
Solo traveler

Le Fenix Sukhumvit

Very good location
- Inside city center
- What's nearby?
Very good
From 3747 reviewsSee what guests said
7.4
/
10
Very good room comfort and quality
7.7
Value for money7.5
Distance to city center00.00 Km
Location rating7.9
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.6 km
  • 500 meters to public transportation

  • Airport transfer

  • Located in heart of Bangkok

  • Free Wi-Fi in all rooms!

Select your room
7.7
Very good
Room comfort & quality
This property is in high demand!Booked 12 times since yesterday | 8 travelers are looking at this property right now
Deluxe Room
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Superior Room
Superior Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed or 2 single be...
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Standard Room
Standard Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds or 1 double b...
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Family Room
Family Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds and 1 queen b...
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Double with Extra Bed
Double with Extra Bed
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 single bed and 1 double b...
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Fliggy Baobei Package
Fliggy Baobei Package
...
  • Room size: 24 m²/258 ft²
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Triple Standard
Triple Standard
...
  • Smoking allowed
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Double Or Twin Standard
Double Or Twin Standard
...
  • Smoking allowed
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Single
Single
...
  • Shower
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Twin Standard
Twin Standard
...
  • Smoking allowed
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Have a question for Le Fenix Sukhumvit?

What people love about the property

  • 8.0
    Very good

    "The staff are very helpful and the breakfast sumptuous."

    sutapaj

    |

    November 14, 2017

  • 8.0
    Very good

    "Excellent location and serviceHighly recommended"

    Bernard

    |

    July 18, 2017

  • 8.4
    Excellent

    "Very attentive and welcoming staff."

    Stephen

    |

    March 13, 2018

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More about Le Fenix Sukhumvit

More about Le Fenix Sukhumvit

6.4
Good

"Location is ideal."

LING J.

|

April 29, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Q Bar Bangkok
40 m Thai
Toi's Street Food Restaurant
330 m Thai
Khao
470 m Thai
American cuisine
American cuisine
Firehouse Pub & Restaurant
20 m American, Bar, British
Gulliver Pub & Restaurant
290 m American, Asian, Bar
Apoteka
480 m American, Asian, Bar
Asian cuisine
Asian cuisine
L3 Eatery @ Le Fenix
20 m Asian
Chilli Culture Thai Kitchen
70 m Asian, Thai
Bamboo Bar & Restaurant
90 m Asian, Lebanese, Middle Eastern

What they offer

7.0
Very good

"Clean rooms and good space."

Zaim

|

January 15, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3747)Booking.com Reviews (1262)
7.4
/
10
Cleanliness7.2
Facilities5.9
Location7.9
Room comfort and quality7.7
Service7.5
Value for money7.5
Provided by verified guests of Agoda
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All guests (3747)
All room types

Show reviews that mention 

Showing 3299 verified guest comments
12345
9.6
Exceptional
Rick from New Zealand
Solo traveler
Standard Room
Stayed 5 nights in January 2019
Great Place”
I had a great stay at Le Fenix, staff were friendly and very helpful. My room was spacious and clean, would definitely recommend staying here. Location was ok, just across the road from a pretty cool night club if you are into good music & a good vibe.
Reviewed January 15, 2019
6.0
Shane from New Zealand
Solo traveler
Superior Room
Stayed 3 nights in January 2019
Hard to get any peace and quiet, average rooms.”
Located close to the nightlife in Soi 11. Hotel is fine but if you're looking for peace and quiet this the wrong area. Average room, good breakfast, staff were mixed - the guy downstairs just completely ignored me when I asked for help. Constantly hassled by dubious taxi drivers outside offering trips to Pattaya. Wouldn't stay again if I had the choice.
Reviewed January 13, 2019
8.0
Excellent
Ben from United Kingdom
Solo traveler
Standard Room
Stayed 2 nights in December 2018
Good value hotel”
I'm quite impressed with this hotel for the money. A little bit tired around the edges, but for thirty quid a night it's great. Close to the action, but no problems with noise. Nice room and bathroom. Air con right over the bed which was great for me, but my room mate slept in her clothes!
Reviewed December 27, 2018
10.0
Exceptional
Tom from Belgium
Solo traveler
Standard Room
Stayed 1 night in January 2019
Booked this for a friend”
He had no remarks during his stay
Reviewed January 15, 2019
Dear Mr. Tom, I am sincerely thank you for so kindly recommended and reserve this hotel for your friend. We are very glad to have been able to be serve your friend and i may rest assured that i shall do my best to make their stay in Bangkok a happy on in every respect. With my repeated thank for your kind support and looking forward to welcoming yourself or your friend to Le Fenix in a near future. Truly yours, Le fenix Team
Responded January 16, 2019
Le Fenix Sukhumvit
6.0
Kevin from Thailand
Couple
Standard Room
Stayed 2 nights in January 2019
Unless you really only care about the location”
The facilities look better on the picture than in reality. I was located on 5th floor which smells like smoke as you enter it. Maybe there are nicer floors and rooms as those. I booked a non-smoking room, I have to amend here... the room i was assigned to was not acceptable from smell point of view, so it was changed ti a better one. However, not as I expected. The location is great, the breakfast acceptable. So if you need a stay for a reasonable price with breakfast in a good location, this is your place to be.
Reviewed January 07, 2019
Dear Mr. Kevin, Thank you very mcuh for taking time to share your experience at Le Fenix. The hotel was running a very high occupancy during the period of your stay with us and we couldn't offer you a non-smoking room upon requested. I truly understay your unsatisfaction, a non-smoking room should been blocked in advance. Unfortunately, it fully booked. Please trust us that we will be emphasized to prevent this type of incident for happening again. I was pleased to read that you enjoy our location and accept our breakfast which meet your quality standard. Hope you will give us a chance to improve ourself by welcoming you again soon in Le Fenix. Faithfully yours, Le Fenix Team
Responded January 16, 2019
Le Fenix Sukhumvit
3.6
thomas from United Kingdom
Couple
Standard Room
Stayed 3 nights in January 2019
horrific”
where to start first of all we where unable to check in untill after 3pm after a long flight standing around with several other people for over an hour is not what you really want. when asked what the delay was the staff just turned and walked off. the room was unclean with clumps of hair dotted about and faeces on the water gun. then another 30mins to check out because the receptionist forgot to ring housekeeping. hotel is a total joke. however it is in a good location.
Reviewed January 07, 2019
Dear Mr. Thomas, Thanks a lot for taking time to share your recent experience at Le Fenix. The hotel was running a very high occupancy during the period of your stay with us. I truly understand your un-satisfaction. Please trust us that we will emphasized to prevent this type of incident from happening again. Regarding to a cleanliness, we instructed our Housekeeping Supervisor to double check and ensure this won't happen again. Once again, thank you for constructive comment on our hotel. These well certainly enable us to improve the quality of our services to better needs of our guests. Hope you will give us another chance to welcome you when you next visit Bangkok. Faithfully yours, Le Fenix Team
Responded January 16, 2019
Le Fenix Sukhumvit
5.2
ULF from Hong Kong
Solo traveler
Deluxe Room
Stayed 5 nights in December 2018
Acceptable !”
Satisfactory location, although it is far away from the BTS. Rooms are small and you can find better value hotels nearby.
Reviewed January 16, 2019
8.0
Excellent
Arefin from Bangladesh
Family with young children
Standard Room
Stayed 2 nights in November 2018
Le Fenix Review”
Liked: 1) Breakfast 2) Location 3) Staff Didn't Like: 1) No tissue box provided even after request 2) No channels in the room. Requested but problem was not sloved 3) Deposit money is 1000. I think it's unnecessary
Reviewed November 04, 2018
Dear Arefin, We would like to thank you for taking time to review following your recent stay at Le Fenix. We apologize for the inconvenience you we caused by no tissue box and nobody instruct how to operate our television. We fully understand your frustration and your concern for discomfort of your stay. We have instructed the whole entire team to fix the one and prompt respond upon any guests’ requested, immediately. Feedback such as yours that enables us to reinforce the quality of our service and really appreciate your constructive comments. We are pleased that you enjoyed your visit to the hotel and particularly appreciated the Location, our Breakfast and our staffs. Hope to have the pleasure of welcoming you again soon in Le Fenix. Sincerely yours, Le Fenix Team
Responded November 28, 2018
Le Fenix Sukhumvit
9.6
Exceptional
Frank from China
Family with teens
Standard Room
Stayed 14 nights in October 2018
Amazing place”
For the price paid, I did get better service than at 5 star hotels elsewhere. Very attentive staff, always greeting you with a smile and asking how they can help. Enjoyed my stay there, made me feel like home. From Metta and Chong at Reception, to the housekeeping Lady Mali (Eva), everyone goes out of the way to help. Special thanks to Earth for his kindness to me always. Very good place to enjoy a vacation, do recommend it.
Reviewed October 25, 2018
Dear Frank, Thanks a lot for taking the time to review your recent stay at Le Fenix. We very pleased to read that you had a good stay and experience in our hotel. We are glad to hear that our service from our staff has met your expectation. It’s encouraging as our guest’s satisfaction is our first concern. Your comments are most gratifying and will be shared with the whole especially to Metta, Chon, Mali and Earth. Hope we will have the pleasure of welcoming you again in Le Fenix. Cordially yours, Le Fenix team
Responded November 20, 2018
Le Fenix Sukhumvit
5.2
cheah from Malaysia
Solo traveler
Standard Room
Stayed 2 nights in December 2018
Was not good experience ”
Was lots of Indian stay there, there is a bellboy staff that lied to me saying that the tuktuk has already departed with did not. Gym and swimming was not fully functioning. There is a Hypermarket across. There is this guy called smith. Which he help me to get a transfer to my friends place. He approached me to help me. Which is good.
Reviewed December 22, 2018
Dear Cheah, Thank you for taking the time to review to us regarding your recent stay at Le Fenix. The experience you describe above her cause us deep concern and indeed sorry for any frustration and anxienty that it may caused you about our TukTuk shuttle Service. Myself totally trust that it might be a gap of communication broke down for sure. As you seen that Tuktuk was very limited of seat (4-5 pax), the guest should reserve in advance for more convenience. Otherwise, might need to wait for a next round - 30 min on a rush hour. Also, well note on your comment regarding to the swimming pool & Fitness facilities. However, we were very pleased to read that you appreciate the assistance of our staff, Mr Smith, and we will pass on your kind words to him and share your comments with the rest of the team. Looking forward with a great pleasure to welcoming again soon in Le Fenix. Cordially yours, Le Fenix Team
Responded December 23, 2018
Le Fenix Sukhumvit
8.0
Excellent
Csaba from Hungary
Couple
Standard Room
Stayed 3 nights in January 2019
Good for the money ”
Very good access to the bars and clubs , many food option from restaurants to street food , , close to bts and to terminal 21 , so i would recommend as well and would stay again
Reviewed January 11, 2019
Dear Csaba, It's very much appreciate you taking your value time to share your review with us. We were delighted to learn that you had enjoyable stay in our hote, especially our location and a nightlife around. It's was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon at Le Fenix. Cordially yours, Le Fenix Team
Responded January 16, 2019
Le Fenix Sukhumvit
8.8
Excellent
CAIHUAN from China
Solo traveler
Standard Room
Stayed 1 night in January 2019
value for money ”
good location
Reviewed January 05, 2019
Dear Caihuan, We would like to thank you for choosing to stay with Le Fenix during your recent visit to Bangkok and sharing your review with us. We were delighted to learn that you had an excellent stay with us and particularly value our hotel. Certainly a pleasure for us to be at your service and looking forward to welcome you again soon at Le Fenix. Cordially yours, Le Fenix Team
Responded January 16, 2019
Le Fenix Sukhumvit
8.8
Excellent
Punnapa from Thailand
Solo traveler
Superior Room
Stayed 1 night in September 2018
Good Location&Price, Room ok”
The hotel is the end of Sukhumvit Soi 11 and it is a good location for bars, restaurants, transportation, the convenience shops and department store. It is tourist area and all is quite a bit expensive especially taxi.The room cost is cheap but the room is just ok and not big. The roof top bar is nice.
Reviewed September 17, 2018
Dear Khun Punnapa, Thank you for taking your time to share comment with us. We are most concerned with the satisfaction of all of our guests and your feedback is a great value to us. It’s allow us to ensure and improve the quality of service we want to offer our guests Looking forward to serve and welcoming you back in a near future. Yours sincerely, Le Fenix Team
Responded September 21, 2018
Le Fenix Sukhumvit
9.2
Exceptional
Marc from Germany
Solo traveler
Deluxe Room
Stayed 3 nights in September 2018
Great stay at Sukhumvit Soi 11”
I had a super stay for 3 nights in deluxe room. The area is fantasic. The room with beautiful view. Snacks and drinks on top level. Only improvement stained carpet. Staff superior! Especially the girls at reception BOW and NAN and the SECURITY GUARD in front! I will certainly come back!!!
Reviewed September 12, 2018
Dear Marc, We would like to thank you for choosing to stay with Le Fenix during you recent visit to Bangkok and for sharing your appreciation with us We’re delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staffs are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to serve and welcoming you again soon. Yours sincerely, Le Fenix Team
Responded September 21, 2018
Le Fenix Sukhumvit
5.6
Esmir from Australia
Family with young children
Family Room
Stayed 1 night in January 2019
Above average”
Staff at thw reception is ok. Everyone else, not happy with. On checkout no one to help with bags, travelling witj kods, then the bar/restaurant closed due to private function, what a joke. Bed and everything in the room smells bad Not happy would never recommend
Reviewed January 11, 2019
5.2
Chan
Couple
Standard Room
Stayed 1 night in January 2019
The hotel need to be refurbish”
The hotel located not very near to main road, you have to walk around the alley to get there. It's very near to the famous rooftop bar Above Eleven. Not recommend for female alone staying here because the security isn't that good which I noticed. I think is because the hotel have a rooftop bar The Nest, everyone able to access the lift which they also able to access the hotel's room floor too. There are many 7-11 and money changer around and also some restaurant. The room is ok and spacious. Toilet obviously need to be refurbish and it's old. Got stains every where in the toilet.
Reviewed January 11, 2019
2.0
ayman from United Arab Emirates
Solo traveler
Standard Room
Stayed 1 night in December 2018
Super old place”
Super old , everything is like falling apart, not clean , price is high for such place ,i stayed in bad hotels in thailand and i know when is the hotel worth your money ,this is not worth at all, you dont get what you pay for
Reviewed December 14, 2018
Dear Ayman, We sincerely appreciate you taking time to inform us of your recent experience in Le Fenix. The Experience you describe in your review causes us deep concern, regarding to the room cleaning, we have instructed our Housekeeping Manager to rectify the problem immediately. Rest assure that we will emphasisi the training to our Housekeepers for the comfort of our future guests. Ayman, I do appreciate you bring this issue to our attention and therefore giving us an opportunity to improve. We hope you give us another chance to welcome you next visit Bangkok. Faithfully yours, Le Fenix Team
Responded December 23, 2018
Le Fenix Sukhumvit
4.0
Nicolas from Germany
Solo traveler
Family Room
Stayed 4 nights in December 2018
Do not even consider staying. ”
-dirty towels everyday -dirty bed sheet. Request to change nothing happen. Next day they changed finally. -other guests are also not well behaved. -the hallaway thinks and has so many disgusting marks god knows what happend I will never stay here again even if you pay me money. So many very well maintained hotels close by. Can’t say anything about the food which I obviously didn’t try. Area is good for party, bars and Hoockers
Reviewed December 12, 2018
Dear Mr. Nicolas, I would like to thank you for choosing Le Fenix as your accommodation choice for your recent visit to Bangkok and for taking the time share you review with us. I was extremely sorry to read about the general attitude of our hotel during your stay , on the day of your arrival, the hotel was running a very high occupancy which caused that we short of the towel and bed linen at the first night that’s why we are not able to change it, at all. And regarding to the spot on the corridor, we have instructed our Chief Engineer to rectify the problem immediately. Your remark has been carefully noted and I can assure you the necessary steps have been taken to avoid such inconvenience in the future. We hope this experience will not impair your trust in Le Fenix and that you will give us the opportunity of welcoming you again soon Faithfully yours, Le Fenix Team
Responded December 23, 2018
Le Fenix Sukhumvit
5.6
Sam from Australia
Solo traveler
Standard Room
Stayed 2 nights in November 2018
Needs many improvements ”
Breakfast for Indians minus the scrambled eggs which is very disappointing. Not much choice and Luke warm. The gym was closed most of the time and is very basic with missing equipment. Some staff are great whilst others aren't friendly. Tuktuk timetable is bad when operable and very limited Room is OK. But shower heads need replacing
Reviewed November 28, 2018
Dear Sam, Thank you for taking the time to write us regarding your recent stay at Le Fenix. We would like to offer our apologies for any frustration and anxiety that it may have caused you. Please noted that Tuk Tuk have to run by schedule regarding manpower concerned they are the same team with Bellboy. Our Chef has well noted for your mention on breakfast.. We do appreciate you bringing this issue to our attention and therefore giving us an opportunity to improve. We hope you will give us another chance to welcome you when your Bangkok next visit. Yours sincerely Le Fenix Team
Responded November 28, 2018
Le Fenix Sukhumvit
4.8
Sam from Australia
Solo traveler
Standard Room
Stayed 4 nights in November 2018
Disappointed ”
Breakfast for Indians minus the scrambled eggs which is very disappointing. Not much choice and Luke warm. The gym was closed most of the time and is very basic with missing equipment. Some staff are great whilst others aren't friendly. Tuktuk timetable is bad when operable and very limited Room is OK. But shower heads need replacing
Reviewed November 28, 2018
Dear Sam, Thank you for taking the time to convey your comments and unfortunately your review about improvement of our breakfast, Gym and Tuk Tuk. I regret that our breakfast offer in L3 didn’t meet up your expectation. Your suggestion has been carefully noted by our Chef. Please note that our gym is necessary to closed due to some improvement need. Anyhow, now it's open. Also the tuktuk should to service by schedule due to manpower concerned. Your Feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs and hope we will have the pleasure of welcoming you again soon in Le Fenix. Sincerely yours, Le Fenix Team
Responded November 28, 2018
Le Fenix Sukhumvit
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  • Very good location
  • Terminal 21 Shopping Mall
  • Nana BTS Station is within 0.5 km