Le Fenix Sukhumvit

Le Fenix Sukhumvit

33-33 Sukhumvit 11 Klongtoey Nua Wattana, Sukhumvit, Bangkok, Thailand, 10110
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     Le Fenix Sukhumvit

    Le Fenix Sukhumvit Reviews

    7.4
    Very good
    /10
    (3845 reviews)See what guests said
    8.4
    Excellent

    "The location is great, being walking distance from Nana Plaz..."

    Ron

    -

    March 21, 2018

    7.7
    Very good room comfort and quality

    Things you’ll love about Le Fenix Sukhumvit

    • 500 meters to public transportation

    • Airport transfer

    • Located in heart of Bangkok

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 26 times since yesterday | 8 travelers are looking at this property right now
    Excellent
    Location
    8.0
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Twisted Republic90 m
  • Ambassador Hotel Fitness Centre240 m
  • Cheap Charlie’s240 m
  • Buathip Thai Massage270 m
  • Embassy of Syria290 m
  • Foodland Supermarket Pharmacy350 m
  • Best Tailor350 m
  • Bumrungrad International Hospital350 m
  • Patrick&Co380 m
  • Nest Rooftop Bar400 m
  • Value for money7.5
    Distance to city center00.00 Km
    Location rating8.0
    Nearest airportDon Mueang International Airport (DMK)
    Distance to airport20.0 km

    Rooms available at Le Fenix Sukhumvit

    7.7
    Very good
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
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    Superior Room
    Superior Room
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 double bed or 2 single be...
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    Standard Room
    Standard Room
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds or 1 double b...
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    Family Room
    Family Room
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 2 single beds and 1 queen b...
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    Standard Triple Room
    Standard Triple Room
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 1 single bed and 1 double b...
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    Double with Extra Bed
    Double with Extra Bed
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 1 single bed and 1 double b...
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    Fliggy Baobei Package
    Fliggy Baobei Package
    ...
    • Room size: 24 m²/258 ft²
    Enter dates to see prices
    Triple Standard
    Triple Standard
    ...
    • Smoking allowed
    Enter dates to see prices
    Double Or Twin Standard
    Double Or Twin Standard
    ...
    • Smoking allowed
    Enter dates to see prices
    Single
    Single
    ...
    • Shower
    Enter dates to see prices
    Have a question for Le Fenix Sukhumvit?

    What people love about Le Fenix Sukhumvit

    • 6.8
      Good

      "Good value hotel and staff."

      Tan

      |

      December 18, 2018

    • 6.8
      Good

      "If you're not spending much time in the hotel, it is decent, clean, affordable, good location"

      Elizabeth

      |

      October 11, 2018

    • 9.6
      Exceptional

      "Very attentive staff, always greeting you with a smile and asking how they can help."

      Frank J.

      |

      October 25, 2018

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    More about Le Fenix Sukhumvit

    More about Le Fenix Sukhumvit

    8.8
    Excellent

    "Good location"

    CAIHUAN

    |

    January 5, 2019

    An overview

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    What they offer

    8.0
    Very good

    "Very good access to the bars and clubs , many food option fr..."

    Csaba

    |

    January 11, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Thai cuisine
    Thai cuisine
    Q Bar Bangkok
    40 m Thai
    Toi's Street Food Restaurant
    330 m Thai
    Khao
    470 m Thai
    American cuisine
    American cuisine
    Firehouse Pub & Restaurant
    20 m American, Bar, British
    Gulliver Pub & Restaurant
    290 m American, Asian, Bar
    Apoteka
    480 m American, Asian, Bar
    Asian cuisine
    Asian cuisine
    L3 Eatery @ Le Fenix
    20 m Asian
    Chilli Culture Thai Kitchen
    70 m Asian, Thai
    Bamboo Bar & Restaurant
    90 m Asian, Lebanese, Middle Eastern

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Le Fenix Sukhumvit from real guests

    Agoda Reviews (3845)Booking.com Reviews (1218)
    7.4
    /
    10
    Cleanliness7.1
    Facilities5.9
    Location8.0
    Room comfort and quality7.7
    Service7.5
    Value for money7.5
    Provided by verified guests of Agoda
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    All guests (3845)
    All room types

    Show reviews that mention 

    Showing 3338 verified guest comments
    12345
    10.0
    Exceptional
    Frank from China
    Solo traveler
    Standard Room
    Stayed 11 nights in September 2018

    Exceptional”

    Great hotel with great location and staff

    Reviewed March 05, 2019

    Dear Frank, Thank you very much to taking time to write your comment regarding your recent stay with us. We were very pleased to read that you appreciated and enjoy your stay at Le Fenix especially location and staff. We are looking forward to see you again at Le Fenix Sukhumvit Your sincerely, Lefenix Team

    Responded March 16, 2019
    Le Fenix Sukhumvit
    6.0
    Ms.Duangkamol from Thailand
    Couple
    Standard Room
    Stayed 1 night in March 2019

    Floor room is really dirty and old”

    I think the floor in room should be replaced and renovated, it looks dirty

    Reviewed March 06, 2019

    Dear Ms. Duangkamol, Thank you very much for taking the time to leave your feedback with us. We do appreciate you bringing the issue regarding the floor to our attention and giving us opportunity to improve. Hope you will give us another chance to welcome you, when you next visit Bangkok. Your sincerely Le Fenix Team

    Responded March 16, 2019
    Le Fenix Sukhumvit
    8.0
    Excellent
    Dwayne from Australia
    Solo traveler
    Standard Room
    Stayed 2 nights in February 2019

    Great Location”

    Great location, nice enough hotel. Breakfast was super average unless you are of Indian decent, as instead of bacon there were various curries?

    Reviewed March 03, 2019

    Dear Dwayne, Thank you very much for your comment. We are glad to hear that you like our hotel especially location. Regarding to breakfast, please note that we do serve bacon upon request to our staff. Look forward to welcoming you again at Le Fenix Yours sincerely, Le Fenix Team

    Responded March 04, 2019
    Le Fenix Sukhumvit
    8.0
    Excellent
    Dwayne from Australia
    Solo traveler
    Standard Room
    Stayed 3 nights in February 2019

    Great Location”

    Great location, nice enough hotel. Breakfast was super average unless you are of Indian decent, as instead of bacon there were various curries?

    Reviewed March 03, 2019

    Dear Dwayne, Thank you very much for your review, We are happy your stay at Le Fenix Sukhumvit has met your expectations especially location. We are looking forward to see you again at Le Fenix Sukhumvit Your sincerely, Lefenix Team

    Responded March 04, 2019
    Le Fenix Sukhumvit
    9.6
    Exceptional
    Panijtikun from Thailand
    Couple
    Standard Room
    Stayed 1 night in November 2018

    If you want a nightlife. good spot for you”

    clean room and clean bathroom, near all night life.

    Reviewed March 02, 2019

    Dear Panijtikun, Thank you very much to taking time to write your comment regarding your recent stay with us. We were very pleased to read that you appreciated and enjoy your stay at Le Fenix especially cleanliness as well as the location. We are looking forward to see you again at Le Fenix Sukhumvit Your sincerely, Lefenix Team

    Responded March 04, 2019
    Le Fenix Sukhumvit
    9.6
    Exceptional
    Rick from New Zealand
    Solo traveler
    Standard Room
    Stayed 5 nights in January 2019

    Great Place”

    I had a great stay at Le Fenix, staff were friendly and very helpful. My room was spacious and clean, would definitely recommend staying here. Location was ok, just across the road from a pretty cool night club if you are into good music & a good vibe.

    Reviewed January 15, 2019

    Dear Rick, Thank you very much for taking your value time to review your experience in Le Fenix. We're pleased to read that you had an enjoyable stay in our hotel. It's encouraging as our guest's satisfaction is our first concern. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon at the Le Fenix. Cordially yours, Le Fenix Team

    Responded January 30, 2019
    Le Fenix Sukhumvit
    8.0
    Excellent
    Ben from United Kingdom
    Solo traveler
    Standard Room
    Stayed 2 nights in December 2018

    Good value hotel”

    I'm quite impressed with this hotel for the money. A little bit tired around the edges, but for thirty quid a night it's great. Close to the action, but no problems with noise. Nice room and bathroom. Air con right over the bed which was great for me, but my room mate slept in her clothes!

    Reviewed December 27, 2018
    7.6
    Very good
    Dwayne from Australia
    Solo traveler
    Standard Room
    Stayed 1 night in February 2019

    Great location”

    Great location, nice enough hotel. Breakfast was super average unless you are of Indian decent, as instead of bacon there were various curries?

    Reviewed March 03, 2019

    Dear Dwayne, Thank you very much for your comment. We are glad to hear that you enjoyed stay with us. Please noted that bacon will be serve upon request to our staff. Looking forward to see you again at Le Fenix. Yours sincerely, Le Fenix Team

    Responded March 04, 2019
    Le Fenix Sukhumvit
    7.2
    Very good
    Zaid from Sweden
    Group
    Standard Room
    Stayed 2 nights in February 2019

    Old Hotel in reasonable shape”

    Towards the end of soi 11

    Reviewed March 01, 2019

    Dear Zaid, Thank you very much for your comment. We are very glad to see that your enjoyed stay with us. We hope to welcome you again for another enjoyable stay with us. Yours sincerely, Le Fenix Team

    Responded March 04, 2019
    Le Fenix Sukhumvit
    8.0
    Excellent
    Arefin from Bangladesh
    Family with young children
    Standard Room
    Stayed 2 nights in November 2018

    Le Fenix Review”

    Liked: 1) Breakfast 2) Location 3) Staff Didn't Like: 1) No tissue box provided even after request 2) No channels in the room. Requested but problem was not sloved 3) Deposit money is 1000. I think it's unnecessary

    Reviewed November 04, 2018

    Dear Arefin, We would like to thank you for taking time to review following your recent stay at Le Fenix. We apologize for the inconvenience you we caused by no tissue box and nobody instruct how to operate our television. We fully understand your frustration and your concern for discomfort of your stay. We have instructed the whole entire team to fix the one and prompt respond upon any guests’ requested, immediately. Feedback such as yours that enables us to reinforce the quality of our service and really appreciate your constructive comments. We are pleased that you enjoyed your visit to the hotel and particularly appreciated the Location, our Breakfast and our staffs. Hope to have the pleasure of welcoming you again soon in Le Fenix. Sincerely yours, Le Fenix Team

    Responded November 28, 2018
    Le Fenix Sukhumvit
    9.6
    Exceptional
    Frank from China
    Family with teens
    Standard Room
    Stayed 14 nights in October 2018

    Amazing place”

    For the price paid, I did get better service than at 5 star hotels elsewhere. Very attentive staff, always greeting you with a smile and asking how they can help. Enjoyed my stay there, made me feel like home. From Metta and Chong at Reception, to the housekeeping Lady Mali (Eva), everyone goes out of the way to help. Special thanks to Earth for his kindness to me always. Very good place to enjoy a vacation, do recommend it.

    Reviewed October 25, 2018

    Dear Frank, Thanks a lot for taking the time to review your recent stay at Le Fenix. We very pleased to read that you had a good stay and experience in our hotel. We are glad to hear that our service from our staff has met your expectation. It’s encouraging as our guest’s satisfaction is our first concern. Your comments are most gratifying and will be shared with the whole especially to Metta, Chon, Mali and Earth. Hope we will have the pleasure of welcoming you again in Le Fenix. Cordially yours, Le Fenix team

    Responded November 20, 2018
    Le Fenix Sukhumvit
    8.8
    Excellent
    Punnapa from Thailand
    Solo traveler
    Superior Room
    Stayed 1 night in September 2018

    Good Location&Price, Room ok”

    The hotel is the end of Sukhumvit Soi 11 and it is a good location for bars, restaurants, transportation, the convenience shops and department store. It is tourist area and all is quite a bit expensive especially taxi.The room cost is cheap but the room is just ok and not big. The roof top bar is nice.

    Reviewed September 17, 2018

    Dear Khun Punnapa, Thank you for taking your time to share comment with us. We are most concerned with the satisfaction of all of our guests and your feedback is a great value to us. It’s allow us to ensure and improve the quality of service we want to offer our guests Looking forward to serve and welcoming you back in a near future. Yours sincerely, Le Fenix Team

    Responded September 21, 2018
    Le Fenix Sukhumvit
    5.2
    Mac from Malaysia
    Solo traveler
    Superior Room
    Stayed 4 nights in February 2019

    Shows Its Age”

    The hotel owners probably gave up even trying to maintain this hotel. Last stayed here 12 years ago and I think they have hardly done any upkeep since then. Apart from its location at SK 11, it has nothing to offer.

    Reviewed February 27, 2019

    Dear Marc, We sincerely appreciate you taking the time to give us feedback and hear that you like our location. We are very sorry for your disappointment. Your remark regarding room maintenance has been carefully noted. We hope this experience will not alter your confidence in Le Fenix and that you will give us the opportunity of welcoming you again. Yours sincerely, Le Fenix Team

    Responded March 04, 2019
    Le Fenix Sukhumvit
    6.4
    Good
    BADRUL
    Solo traveler
    Standard Room
    Stayed 1 night in February 2019

    As usual not more”

    Update more decorations and facilities

    Reviewed February 25, 2019

    Dear Badrul, We conscious that our explanations do not erase the unsatisfying experience you have been through and we fully understand your dissatisfaction. It is feedback such as yours that enables us to reinforce the quality of our hotel and service. We really appreciate your comments. Hope this experience does not impair your trust in Le Fenix to welcoming you again soon. Yours sincerely, Le Fenix Team

    Responded March 04, 2019
    Le Fenix Sukhumvit
    7.6
    Very good
    William from Australia
    Solo traveler
    Standard Room
    Stayed 1 night in January 2019

    Okay hotel”

    Stayed here a number of time over the years since it has opened, the hotel is now started to show it's age and needs a refurb. Not a bad location, short walk to BTS Staff were very friendly and helpful, but unfortunately as seems to happen every time I stay there it was a long wait to check out. If is possible to have an express check out or something that would be great So you don't have to wait behind some Indian or Middle Eastern Gentleman haggling over the price or complaining because his "guest" ladies or ladyboy has used an item from the mini bar and does not want to pay.

    Reviewed February 02, 2019

    Dear Mr. William, I would like to thank you for taking the time to complete above review following your recent visit at Le Fenix. I was pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest's satisfation is our first concern. Your suggestion on checking out process has been carefully noted by our Front Office Manager and will be taken into Management for a most conveniece way upon departure. Your feedback is extremely valuable to us as it helps us improve the quality of our service to bettermeet your needs. I hope we will have the pleasure of welcoming you again soon in Le Fenix. Cordially yours, Le Fenix Team

    Responded February 04, 2019
    Le Fenix Sukhumvit
    4.8
    GEOK from Singapore
    Group
    Standard Room
    Stayed 2 nights in January 2019

    My last stayed here. ”

    Le fenix used to be my choice hotel when im on business trip. Have not been staying here for past 3 years. Very disappointed! Furnishing is run down, yellowish bed liners with many holes on it, yellowish bath towel. Hotel only provides bath towel , soap and a super diluted head to toe wash. No hand towel, tissue box, tooth brush etc. This was my worst stayed in bangkok! Someone from the next room keep slamming on the door and a complaint to the operations doesn't solve the issue at all! Rowdy neighbours who banged on your door in the wee hours. This hotel has very bad sound proofing. Breakfast selection was ok though and Wi-Fi connection was very strong.

    Reviewed January 23, 2019

    Dear Geok, We sincerely appreciate you taking the time to give us feedback. Your comment have certainly raised areas of concern that need to be addressed and will inspire us to strive harder for our future guests. We are very sorry for your disappointment. Your comment regarding the noise will be investigate. Your remark regarding room amenities has been carefully noted. We hope this experience will not alter your confidence in Le Fenix and that you will give us the opportunity of welcoming you again. Yours sincerely, Le Fenix Team

    Responded January 24, 2019
    Le Fenix Sukhumvit
    6.0
    Shane from New Zealand
    Solo traveler
    Superior Room
    Stayed 3 nights in January 2019

    Hard to get any peace and quiet, average rooms.”

    Located close to the nightlife in Soi 11. Hotel is fine but if you're looking for peace and quiet this the wrong area. Average room, good breakfast, staff were mixed - the guy downstairs just completely ignored me when I asked for help. Constantly hassled by dubious taxi drivers outside offering trips to Pattaya. Wouldn't stay again if I had the choice.

    Reviewed January 13, 2019

    Mr. Shane, conscious that my explanation do not erase the unsatisfying experience you have been through and we fully understand your dissatisfaction as our hotel location is in a center of Bangkok dark city life area. A feedback such as yours that enables us to reinforce the quality of our hotel and service. We really appreciate your constructive review. Hope this experience does not impair your trust in Le Fenix to welcoming you again soon. Faithfully yours, Le Fenix Team

    Responded January 30, 2019
    Le Fenix Sukhumvit
    6.0
    Kevin from Thailand
    Couple
    Standard Room
    Stayed 2 nights in January 2019

    Unless you really only care about the location”

    The facilities look better on the picture than in reality. I was located on 5th floor which smells like smoke as you enter it. Maybe there are nicer floors and rooms as those. I booked a non-smoking room, I have to amend here... the room i was assigned to was not acceptable from smell point of view, so it was changed ti a better one. However, not as I expected. The location is great, the breakfast acceptable. So if you need a stay for a reasonable price with breakfast in a good location, this is your place to be.

    Reviewed January 07, 2019

    Dear Mr. Kevin, Thank you very mcuh for taking time to share your experience at Le Fenix. The hotel was running a very high occupancy during the period of your stay with us and we couldn't offer you a non-smoking room upon requested. I truly understay your unsatisfaction, a non-smoking room should been blocked in advance. Unfortunately, it fully booked. Please trust us that we will be emphasized to prevent this type of incident for happening again. I was pleased to read that you enjoy our location and accept our breakfast which meet your quality standard. Hope you will give us a chance to improve ourself by welcoming you again soon in Le Fenix. Faithfully yours, Le Fenix Team

    Responded January 16, 2019
    Le Fenix Sukhumvit
    3.6
    thomas from United Kingdom
    Couple
    Standard Room
    Stayed 3 nights in January 2019

    horrific”

    where to start first of all we where unable to check in untill after 3pm after a long flight standing around with several other people for over an hour is not what you really want. when asked what the delay was the staff just turned and walked off. the room was unclean with clumps of hair dotted about and faeces on the water gun. then another 30mins to check out because the receptionist forgot to ring housekeeping. hotel is a total joke. however it is in a good location.

    Reviewed January 07, 2019

    Dear Mr. Thomas, Thanks a lot for taking time to share your recent experience at Le Fenix. The hotel was running a very high occupancy during the period of your stay with us. I truly understand your un-satisfaction. Please trust us that we will emphasized to prevent this type of incident from happening again. Regarding to a cleanliness, we instructed our Housekeeping Supervisor to double check and ensure this won't happen again. Once again, thank you for constructive comment on our hotel. These well certainly enable us to improve the quality of our services to better needs of our guests. Hope you will give us another chance to welcome you when you next visit Bangkok. Faithfully yours, Le Fenix Team

    Responded January 16, 2019
    Le Fenix Sukhumvit
    5.2
    cheah from Malaysia
    Solo traveler
    Standard Room
    Stayed 2 nights in December 2018

    Was not good experience ”

    Was lots of Indian stay there, there is a bellboy staff that lied to me saying that the tuktuk has already departed with did not. Gym and swimming was not fully functioning. There is a Hypermarket across. There is this guy called smith. Which he help me to get a transfer to my friends place. He approached me to help me. Which is good.

    Reviewed December 22, 2018

    Dear Cheah, Thank you for taking the time to review to us regarding your recent stay at Le Fenix. The experience you describe above her cause us deep concern and indeed sorry for any frustration and anxienty that it may caused you about our TukTuk shuttle Service. Myself totally trust that it might be a gap of communication broke down for sure. As you seen that Tuktuk was very limited of seat (4-5 pax), the guest should reserve in advance for more convenience. Otherwise, might need to wait for a next round - 30 min on a rush hour. Also, well note on your comment regarding to the swimming pool & Fitness facilities. However, we were very pleased to read that you appreciate the assistance of our staff, Mr Smith, and we will pass on your kind words to him and share your comments with the rest of the team. Looking forward with a great pleasure to welcoming again soon in Le Fenix. Cordially yours, Le Fenix Team

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    Le Fenix Sukhumvit
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    • Excellent location
    • Terminal 21 Shopping Mall
    • Nana BTS Station is within 0.5 km