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Le Franschhoek Hotel and Spa

"Close enough to town for a quick bite or shopping spree."

Karen - December 30, 2020
Deluxe Double Le Franschhoek Hotel and Spa
Interior view Le Franschhoek Hotel and Spa
Interior view Le Franschhoek Hotel and Spa
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Le Franschhoek Hotel and Spa

Minor Road 16, Franschhoek, Franschhoek, South Africa, 7690 - See map
Free Wi-Fi
See map
Nearby landmarks
Grand Provence Estate 2.2 km
Isabella Charlotte Boutique 2.7 km
French Huguenot 2.8 km
Huguenot Memorial Museum 2.8 km
Papillon Clothing Boutique 2.8 km
Avoova 2.9 km
Franschhoek Post Office 2.9 km
Franschhoek Wine Tram 2.9 km
Kim Donaldson Gallery 2.9 km
The Salmon Bar 2.9 km

9.2

Exceptional

Location rating score

Exceptional location
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Air conditioning

Value for money8.2
Distance to city center83.6 km
Location rating9.2

Rooms available at Le Franschhoek Hotel and Spa

Excellent
Room comfort & quality
8.9
2 Bedroom Villa
...
  • Room size: 80 m²/861 ft²
  • Garden view
  • 1 double bed
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1 Bedroom Villa
...
  • Room size: 64 m²/689 ft²
  • Garden view
  • 1 double bed
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Suite Double
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed
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Deluxe Double
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
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Classic Family Room
...
  • Room size: 56 m²/603 ft²
  • Garden view
  • 2 single beds and 1 king be...
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Standard Double
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 double bed and 1 king bed
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Classic Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds or 1 king bed
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Classic Room
...
  • Room size: 24 m²/258 ft²
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Suite Garden View Capacity 2
...
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    Family
    ...
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      Frequently asked questions

      What time is check-in and check-out at Le Franschhoek Hotel and Spa?

      Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Le Franschhoek Hotel and Spa?

      Le Franschhoek Hotel and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Le Franschhoek Hotel and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Le Franschhoek Hotel and Spa has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Franschhoek with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at Le Franschhoek Hotel and Spa?

      Adults can enjoy breakfast offered with an additional charge of 195 ZAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Le Franschhoek Hotel and Spa?

      Le Franschhoek Hotel and Spa features 2 on-site restaurants for your dining convenience.

      What is the smoking policy at Le Franschhoek Hotel and Spa?

      Le Franschhoek Hotel and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

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      What people love about Le Franschhoek Hotel and Spa

      • 9.2

        Exceptional

        "Had an awesome beautiful stay and spa was wonderful."

        Claire

        |

        January 14, 2020

      • 9.2

        Exceptional
        Staff 

        "Francoise the manager was very warm and welcoming."

        Edwin

        |

        September 9, 2019

      • 9.2

        Exceptional
        Staff 

        "Love the hotel environment and friendly staff."

        Wee

        |

        May 18, 2019

      Property ranking|Compared to 205 Franschhoek properties
      See all rankings
      Room comfort score
      8.9/10
      Location score
      9.1/10
      Room size
      48 sqm.
      Cleanliness score
      8.9/10
      Better than
      95
      %
      of Franschhoek properties
      Better than
      88
      %
      of Franschhoek properties
      Bigger than
      88
      %
      of Franschhoek properties
      Better than
      85
      %
      of Franschhoek properties
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      Overall rating:

      8.6

      Excellent
      1,258 reviews
      Cleanliness
      8.9
      Facilities
      8.5
      Location
      9.2
      Read all reviews >
      What travelers say they love:
      Tranquil setting with lots of relaxation and pampering.
      Karen from South Africa
      Couple
      More about Le Franschhoek Hotel and Spa

      More about Le Franschhoek Hotel and Spa

      Conveniently located in Franschhoek, Le Franschhoek Hotel and Spa is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Grand Provence Estate, French Huguenot, Huguenot Memorial Museum.

      At Le Franschhoek Hotel and Spa, the excellent service and superior facilities make for an unforgettable stay. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service.

      Step into one of 63 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, mirror, towels, internet access – wireless, non smoking rooms which can be found in some rooms. The hotel offers many unique recreational opportunities such as sauna, outdoor pool, spa, massage, pool (kids). With an ideal location and facilities to match, Le Franschhoek Hotel and Spa hits the spot in many ways.

      Show less

      Most talked about facilities

      Breakfast

      8 mentions

      Food & Dining

      5 mentions

      Swimming Pool

      3 mentions

      Housekeeping

      3 mentions

      What they offer

      9.2

      Exceptional
      Staff 

      "The rest of the staff were professional and friendly."

      Edwin

      |

      September 9, 2019

      View all reviews
      Show less

      Food and dining

      Breakfast options

      American
      Continental
      Vegetarian
      Full English/Irish

      Restaurants on site

      Sauvage
      Cuisine:European
      Menu:Buffet
      Le Verger
      Cuisine:European, International, Pizza
      Menu:Buffet

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Property announcements

      Show less

      Reviews of Le Franschhoek Hotel and Spa from real guests

      Provided by verified guests of Agoda
      8.6
      /
      10
      Cleanliness8.9
      Facilities8.5
      Location9.2
      Room comfort and quality8.9
      Service8.6
      Value for money8.2
      High score for Franschhoek
      Rating
      9+ Exceptional (24)
      8-9 Excellent (16)
      7-8 Very Good (5)
      6-7 Good (2)
      <6 Below Expectation (6)
      Time of the year
      Mar - May (13)
      Jun - Aug (8)
      Sep - Nov (4)
      Dec - Feb (28)
      All guests (107)
      All room types
      All languages

      Show reviews that mention 

      Showing 53 verified guest comments
      123
      9.0
      Exceptional
      Tonya from South Africa
      Couple
      Deluxe Double
      Stayed 2 nights in June 2012

      Lovely hotel in a beautiful setting”

      Views spectacular, helpful friendly staff, rooms comfortable.

      All in all a positive experience. The hot breakfast on our last morning was a bit disappointing as the food was cold and you expect more from a 5 star hotel. Otherwise no real complaints.... The rooms were warm, spacious and comfortable, the front desk staff went out of their way to be helpful and the setting of the hotel couldn't be better. I had a spa treatment at the affiliated Camelot Spa which was a little disappointing because for the price the therapist felt very average, the change rooms weren't heated which given the time of year one would expect it to be and the treatment time included getting ready which I don't agree with. If I'm Paying for a 90 min massage then I expect exactly that and not a 70 min massage with the balance of the time spent in the change room or waiting room.

      Reviewed June 14, 2012

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      8.7
      Excellent
      Geraldine from South Africa
      Family with teens
      Standard Double
      Stayed 1 night in July 2015

      Highly recommended for the people and the place”

      Lovely hotel, awesome staff and good food

      Our stay at the Le Franschoek Hotel and Spa was a truly special experience. Apart from housekeeping related hiccups (which were addressed) and the very sporadic wifi situation (which couldn't be addressed), everything from the main hotel, its location, the rooms (with the very welcome underfloor heating), the restaurant (with its truly excellent menu), the grounds to the amazingly friendly and capable staff (some who actually greeted you by name after a single encounter) allowed for an experience that has me begging for more of the same. I'd go back at the drop of a hat. A truly good experience that is highly recommended. Thank you to all at Le Franschoek. You made it a truly exceptional experience to be there.

      Reviewed July 19, 2015

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      9.2
      Exceptional
      Alexander from United Kingdom
      Couple
      Standard Double
      Stayed 2 nights in February 2018

      MARVELLOUS HOTEL FOR ANY TYPE OF STAY”

      The hotel was one of many that my wife and I stayed in during a three week visit to South Africa and is was exceptional. The room, breakfast, swimming and public areas were excellent. The only criticism (but I knew this before I booked)was that it is some 2.5miles from Franschhoek. However it did provide a shuttles into town three times a day. I will stay here agin rat assured,

      Reviewed February 12, 2018

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      8.7
      Excellent
      Greg from Canada
      Couple
      Stayed 2 nights in February 2012

      Lovely getaway hotel”

      Clean and spacious rooms, excellent views, well appointed

      le franschoek hotel & spa is the perfect place to get away from it all and just relax for a few days. it is very clean and comfortable, the staff are extremely helpful, and the property is beautiful. the pool area is a great place to relax with views of the mountains and valleys. while the spa is nice, not quite at the quality and standard we are used to or would expect in north america.

      Reviewed February 29, 2012

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      9.2
      Exceptional
      Claire from South Africa
      Group
      2 Bedroom Villa
      Stayed 1 night in January 2020

      Front desk staff”

      Had an awesome beautiful stay and spa was wonderful. Wanted to stay an extra night and asked lady at front desk. She said no they were full! But we knew it was quite there hardly any guests. Asked to talk to manager who was surprised that they would say that when it was available! And had asked for a late checkout which the front desk had said no you can’t because they have guest coming which they didn’t. So we didn’t stay the extra night. Still a beautiful hotel and spa! Just always speak to management if you get a no from staff.

      Reviewed January 14, 2020

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      9.7
      Exceptional
      Geoffrey from Australia
      Couple
      Deluxe Double
      Stayed 2 nights in September 2012

      A very enjoyable five star experience”

      The reception, the room, interior common areas and grounds, breakfast and the service.

      We spent two nights here in late September and we were very happy with our choice. The hotel is a little way out of town but accessible in less than five minutes by hire car (easy drive from Cape Town) which we felt was really a necessity to properly enjoy the area as there is a good choice of excellent wine estates, restaurants, boutique shops and scenic drives. We were made to feel very welcome on arrival and everything from bag handling to room features was handled with friendly efficiency. The interior common areas and grounds are excellently maintained and very enjoyable to explore. Breakfast quality, setting and service were exceptionally good. Our room was very spacious which easily devoured the king-size bed and every amenity was provided. We had a loft suite which afforded extra privacy and a variety of superb views and tasteful furnishings. Yes, there were a few extra stairs but probably just as well to offset the extra weight gain from imbibing too much of Franschhoek’s fine food and wine and the porters were very prompt and efficient with our luggage. All in all we felt we had a most enjoyable five-star experience with both the area and a hotel to match.

      Reviewed September 28, 2012

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      8.4
      Excellent
      Caroline from United Kingdom
      Solo traveler
      2 Bedroom Villa
      Stayed 4 nights in January 2018

      Picturesque and comfortable hotel ”

      Located just out of town Le Franschhoek is a particularly attractive property. We stayed in a two bed villa which was comfortable and spacious. Breakfast was good and there is a nice swimming pool with loungers.

      Reviewed February 02, 2018

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      8.7
      Excellent
      Anne-Marie from Ireland
      Solo traveler
      Standard Double
      Stayed 2 nights in January 2015

      Stay at Le Franscchoek”

      Beautiful hotel, warm welcome, great gardens

      I stayed for 2 nights at Le Franscchoek which was very enjoyable and relaxing. The staff went out of their way to help. Unfortunately we did not get the opportunity to eat in the main dining room as we had not made a reservation and it was overbooked. The food in the Le Verger was excellent value and very tasty. The hotel is a little distance outside Franscchoek so you need a car or else you need to order the shuttle bus which can be a bit limiting in terms of needing to ensure what time you need to get back - last shuttle is at 6pm. All in all a lovely place to stay and hopefully I can re-visit again sometime.

      Reviewed January 07, 2015

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      6.7
      Good
      Nakul from India
      Couple
      Suite Double
      Stayed 2 nights in December 2015

      Christmas at Le Franschhoek ”

      The staff was very friendly, very close to the town centre and beautiful property

      We booked a suite at Le Franschhoek. This was our fourth hotel in SA. The hotel was very pretty, however, the room left us a little disappointed. Toilets were dated and room not very clean. The spa was quite nice but again, smelly towels.

      Reviewed December 30, 2015

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      8.4
      Excellent
      Nadja from Ghana
      Family with young children
      2 Bedroom Villa
      Stayed 3 nights in December 2018

      Beautiful Garden and stunning countryside”

      We only spend 3 nights at this hotel and we had a wonderful time. The landscaping and gardening were stunning and extremely well taken care of. We booked a 2 bedroom Villa and enjoyed the facilities (one of the A/C was broken but since we didn't need it we only reported it on departure). Breakfast was very delicious and the a la carte egg options made my day. If I can make suggestions, I would recommend a kids menu (though everything we had ask for was made for us) and to look at the service around the pool. The waiter was slightly overwhelmed and seemed new but he was very nice & friendly and tried his best to assist. (20th of December). Maybe some mosquito nets above the bed or at the doors would be good, mainly for the flies which are quiet plenty. The place is a bit out of town but you always can get a Uber to take you around. Again, great place to stay and to relax.

      Reviewed December 30, 2018

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      5.3
      Paul from South Africa
      Couple
      Deluxe Double
      Stayed 2 nights in February 2016

      Service delivery disaster”

      Gardens were delightful.Room was spacious and well appointed. Public areas were well laid out.

      The hotel is 3.3Kms from the Huguenot Memorial at the top of the town, so not in Franschhoek as is implied in the literature. There is a shuttle service into town, but there is a US$8 fee, which seemed steep. The main problem was the lack of staff. Eventually, after many frustrations, we complained to the Manager, who admitted that they had suffered from a large staff turnover. Drinks from the Bar and food in the Restaurant all took an extra long time. When I inquired about the room being made up late in the day, I was told that it could be done anytime upto the evening. There was a turndown service in the room on the 1st night, but not on the 2nd night. We explained to the Manager that our bookings at the Spa had been 'lost' and that they couldn't fit us in before the middle of the following day. He replied the the Spa is not associated with the hotel. Overall, a big disappointment. Thankfully, the food in the restaurants in Franschhoek made up for the unfortunate hospitality experience.

      Reviewed February 22, 2016

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      9.2
      Exceptional
      gary from Australia
      Couple
      Classic Twin Room
      Stayed 2 nights in May 2019

      Exceptional”

      Excellant hotel with good serbice and facilities. Its a little bit out of town but its no major issue as there is a shuttle. The xtaff were pleasant with good food in the restaurant.i would sta y hrer again

      Reviewed May 26, 2019

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      Dear Gary, Thank you very much for your review, we are most pleased that you enjoyed the experience and look forward to welcoming you back in the not too distant future. Kind Regards, Chris C Snyman General Manager

      Responded August 26, 2019
      Le Franschhoek Hotel and Spa
      9.7
      Exceptional
      Kirstin from Switzerland
      Solo traveler
      Standard Double
      Stayed 2 nights in January 2014

      very beautiful, friendly staff, comfortable rooms”

      location, friendly staff, breakfast

      If you want to do Spa, you have to do an appointment 2-3 days before your arrival. Otherwise it is mostly fully booked.

      Reviewed January 22, 2014

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      8.7
      Excellent
      Frank from United Kingdom
      Couple
      Standard Double
      Stayed 5 nights in February 2016

      Fantastic except for housekeeping”

      Location - Rooms - Food

      This is a lovely hotel with exceptional well kept grounds - Immaculately clean - With excellent food The only down side is housekeeping in the room, a bit hit or miss - forgot to leave bath towels on 3 occasions ☹

      Reviewed February 15, 2016

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      9.0
      Exceptional
      Alexandre from Spain
      Couple
      Deluxe Double
      Stayed 2 nights in July 2012

      Absolutely beautiful hotel”

      The building and service

      What a beautiful place to spend some time. Traditional thached roofs but in a white stunning building with gorgeous rooms, a different but tasty breakfast and good service around. The dinner meny is limited but the food cooked is of a very high standard. Located a bit away from the town center (5 minutes driving) it is ideal if you have your own car.

      Reviewed July 30, 2012

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      9.2
      Exceptional
      Wee from Singapore
      Family with teens
      2 Bedroom Villa
      Stayed 1 night in May 2019

      Good Hope”

      Love the hotel environment and friendly staff. The Villa is clean and cosy. Breakfast spread is good. Love this place.

      Reviewed May 19, 2019

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      Dear Wee, Thank you very much for the review. We are always delighted when guest have enjoyed the experience and we look forward to welcoming you back in the not too distant future Kind Regards Chris C Snyman

      Responded August 28, 2019
      Le Franschhoek Hotel and Spa
      5.6
      Mark from South Africa
      Couple
      Classic Family Room
      Stayed 3 nights in February 2018

      Poor value-Old bathrooms”

      For $300 CDN per night we expected a toilet that didn’t look glued together (the tank lid didn’t fit and the tank looked like a desperate repair gone wrong). Also the bathtub silicone looked black with mould. That said, we booked at the last minute and got the last available room in Franschhoek on a busy weekend. the room itself and the bed were good. The breakfast was lovely. Next time I will book earlier for better value.

      Reviewed February 22, 2018

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      10.0
      Exceptional
      Glen from Singapore
      Couple
      Standard Double
      Stayed 1 night in January 2015

      Wonderful experience”

      The scenic location, the breakfast , ambience

      Amazing place. I love the hotel. Only issue is just the wifi. The place with best wifi is Richard Branson hotel close by

      Reviewed January 05, 2015

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      9.7
      Exceptional
      brian from United Kingdom
      Couple
      Stayed 3 nights in May 2011

      Well appointed and situated hotel”

      Nice ambience and good service

      A very pleasant 3 night stay in a beautiful location with an excellent spa

      Reviewed May 26, 2011

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      8.3
      Excellent
      Roderick from South Africa
      Couple
      Standard Double
      Stayed 1 night in April 2012

      A classic country Franschhoek feel”

      Excellent residents areas

      We stayed in the standard double room, which was good bot not great. It looked like they needed a bit of love and attention and compared to the value for money received from similar accommodation in the area, we were a bit disappointed on this aspect. The communal areas and property itself have a wondeful feel to it. The bar is superb with a warm fire. Perfect spot to sip on some red wine and unwind.

      Reviewed April 12, 2012

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      123
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