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Le Franschhoek Hotel and Spa
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9.1 Exceptional location
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Le Franschhoek Hotel and Spa

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Excellent
From 45 reviewsSee what guests said
8.6
100% would recommend to a friend
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

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Room choices
Suite Double
...
  • Garden view
  • 25 m²/269 ft²
  • 1 king bed
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Deluxe Double
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  • Mountain view
  • 20 m²/215 ft²
  • 1 king bed
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Classic Family Room
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  • Garden view
  • 56 m²/603 ft²
  • 2 single beds and 1 king be...
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2 Bedroom Villa
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  • Garden view
  • 50 m²/538 ft²
  • 1 double bed
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Standard Double
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  • Mountain view
  • 18 m²/194 ft²
  • 1 double bed and 1 king bed
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1 Bedroom Villa
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  • Garden view
  • 50 m²/538 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (45)Booking.com Reviews (509)
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Cleanliness9.0
Facilities8.6
Location9.1
Room comfort and quality8.9
Service8.4
Value for money8.2
Provided by verified guests of Agoda
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Showing 32 verified guest comments
1234
9.6
Neil from United Kingdom
Couple
2 Bedroom Villa
Stayed 1 night in January 2018
A little piece of heaven
Stunning location, fantastic accommodation in a fabulous part of the Western Cape. Staff were very welcoming and helpful. Food and restaurants were excellent. We will definitely be back
Reviewed January 17, 2018
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8.4
Colleen from South Africa
Couple
Standard Double
Stayed 3 nights in August 2017
Excellent
Thatched roof had draft coming through.
Reviewed August 21, 2017
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9.2
Nicole from South Africa
Solo traveler
Standard Double
Stayed 1 night in April 2017
Exceptional
Beautiful hotel with breathtaking views, will definitely visit again.
Reviewed May 01, 2017
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10.0
Helga from South Africa
Solo traveler
Suite Double
Stayed 10 nights in January 2017
Great Escape
Local is lekker
Reviewed January 17, 2017
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8.3
Neville from South Africa
Couple
Standard Double
Stayed 1 night in February 2016
Quaint
Quaintness, spacious rooms tranquil
Reviewed February 26, 2016
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5.3
Paul from South Africa
Couple
Deluxe Double
Stayed 2 nights in February 2016
Service delivery disaster
Gardens were delightful.Room was spacious and well appointed. Public areas were well laid out.
The hotel is 3.3Kms from the Huguenot Memorial at the top of the town, so not in Franschhoek as is implied in the literature. There is a shuttle service into town, but there is a US$8 fee, which seemed steep. The main problem was the lack of staff. Eventually, after many frustrations, we complained to the Manager, who admitted that they had suffered from a large staff turnover. Drinks from the Bar and food in the Restaurant all took an extra long time. When I inquired about the room being made up late in the day, I was told that it could be done anytime upto the evening. There was a turndown service in the room on the 1st night, but not on the 2nd night. We explained to the Manager that our bookings at the Spa had been 'lost' and that they couldn't fit us in before the middle of the following day. He replied the the Spa is not associated with the hotel. Overall, a big disappointment. Thankfully, the food in the restaurants in Franschhoek made up for the unfortunate hospitality experience.
Reviewed February 22, 2016
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8.7
Frank from United Kingdom
Couple
Standard Double
Stayed 5 nights in February 2016
Fantastic except for housekeeping
Location - Rooms - Food
This is a lovely hotel with exceptional well kept grounds - Immaculately clean - With excellent food The only down side is housekeeping in the room, a bit hit or miss - forgot to leave bath towels on 3 occasions ☹
Reviewed February 15, 2016
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6.7
Nakul from India
Couple
Suite Double
Stayed 2 nights in December 2015
Christmas at Le Franschhoek
The staff was very friendly, very close to the town centre and beautiful property
We booked a suite at Le Franschhoek. This was our fourth hotel in SA. The hotel was very pretty, however, the room left us a little disappointed. Toilets were dated and room not very clean. The spa was quite nice but again, smelly towels.
Reviewed December 30, 2015
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8.7
Lucas from South Africa
Couple
Standard Double
Stayed 3 nights in August 2015
Picturesque location
Location, comfort, convenience
Great stay, suitable for walking/jogging to town, great views, friendly staff and conveniently located
Reviewed November 12, 2015
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9.0
Elton from South Africa
Couple
Classic Family Room
Stayed 2 nights in August 2015
Weekend away
View, staff and franshoek
Reviewed August 12, 2015
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1234
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