Very good 7.8
Based on 396 reviews

Recent customer comments

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Very good



based on 396 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 7.4
  • Room comfort and quality 8.5
  • Service 8.1
  • Value for money 8.0
  • Food and dining 6.2
Sort by

Muhammad from Australia
Families with young children
Two-Bedroom Apartment
Stayed 5 nights in July 2016
Nice stay
No probs at all, will stay again
Reviewed August 03, 2016

myra from Indonesia
Families with older children
2 Bedroom
Stayed 4 nights in November 2015
good
the room is spacious, apartment is very far from public transport but they provide free shuttle bus
Reviewed July 25, 2016

Hout from Cambodia
Families with young children
1 Bedroom
Stayed 3 nights in July 2016
That is a great place
Nik
Reviewed July 25, 2016

Hout from Cambodia
Families with young children
2 Bedroom
Stayed 3 nights in July 2016
Nil
Nil
Reviewed July 25, 2016

Annie from Malaysia
Families with older children
2 Bedroom
Stayed 3 nights in July 2016
Clean place but service not as expected
Staffs are not flexible to provide solution. Shuttle bus doesn't allow us to use because my father is using a wheelchair. Very disappointed with their service.
Reviewed July 19, 2016

Elizabeth from Malaysia
Business travelers
1 Bedroom
Stayed 4 nights in July 2016
front office
The front office staff during the day are great - however the evening staff backed up by the mysterious office manager (who is only available by phone - called Ms Sarah) if you need anything are totally hopeless. It's an apartment not the Shangrila so expect and fear for the worst if you have any problems after 5. Cleaning staff are so super friendly and very good. Parking is a bonus (free) as most other places will try and charge you up to 25 dollars per night or even more!
Reviewed July 11, 2016

Margaret from Hong Kong
Families with older children
2 Bedroom
Stayed 4 nights in June 2016
summary
Good overall. Be careful of shuttle bus service as it can change.
Reviewed July 05, 2016

INDRA from Indonesia
Families with young children
Two-Bedroom Apartment
Stayed 3 nights in June 2016
4 star without cleaning service on Sunday
This is the first hotel (serviced apartment) who claimed to be 4 star that did not provide cleaning service on Sunday. We have 2 young children. As we stayed throughout the weekend, we had to stay with the smell of used diapers that stayed with us in apartment simply because of no cleaning service on Sunday. Ridiculous.
Reviewed July 01, 2016

Emilia from Finland
Couples
1 Bedroom
Stayed 5 nights in June 2016
very good
Staff was friendly and very helpfull. Breakfast was complimentary, but not very wide. For us there was enough. Room was clean and bed was very large. Could been a bit closer to metro station, but bus station was across the street. After all very nice experience.
Reviewed June 26, 2016

NG from Singapore
Families with older children
2 Bedroom
Stayed 4 nights in June 2016
Comfortable
The room is spacious and clean. It's like staying in our own home. It's a little in convenience to go to the city.
Reviewed June 18, 2016


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