Location at City Center Mall ”

Safety box was not working , the temperature in room either too hot or too cold ( nothing in middle ) I requested a hotel car from airport to hotel ( it's happened but they did not add the charge in my room till I remind them . The location is good & the staff are friendly

Location is perfect but the service is zero”

The best thing was the location its conected to the mall and the room was okay , but i didnt like the service so slow u have to wait for 20 minutes at least to get what u want, then i hate the spa! It was shocked in a 5 star hotel spa when i enter to the reception i found the two women there eating chips and the chips was on the reception table and the sounds of eating its disgasting so i went out without booking a session!! Its a spa not a restaurant!!

Above average”

Bad noises

Value for Money? - here is your hotel”

Got really a good rate at the time of my booking... whether it's pure luck or just simply good rate they're having at the time - got an excellent stay overall.

94”

I wanted a late check out and I was let allowed because the hotel was busy. I called for checkout and someone to take the luggage and it took them 40 minutes to get to my room! I wish they said yes from the start to checking out late instead of leaving me upset then wait

Vacation”

Bad. The rooms are not sound proof, I was hearing all neighbors sounds. The hotel was crowded in a non-studied way, where check-in and out took longer than expected and the car valet parking as well. I got a late notification of check out at 12:45 PM on September 14, 2016 (asking me to check-out ASAP with a non-welcoming tone), beside that I was also notified of the late check-out charge (which I never heard of). Over priced. The positive thing is that I got the room in the early morning at 10:00 AM and the breakfast delivered to my room in timely manner, but no one showed up to take out the table when I asked for that. Also, one of the positive things that I asked to fix the bathroom door where the guys come and fixed it right away.

Exceptional”

i will be back

Nothing ”

Nothing

Nice Hotel”

Overall a good stay

Amazing hotel with great location”

Friendly staff, nice rooms, amazing facilities, great location being attached to city center mall (biggest mall in Bahrain) & near by to other shopping malls in the area.. totally recommended

nice ”

nice room ... good hotel

Great One”

Great one in Bahrain

Great location and staff”

Very good hotel”

Very quiet and confort

very elegant hotel”

I enjoyed the hotel location and kids swimming pool

EXCELLENT ”

EVERYTHING WAS EXCELLENT

Small beds”

Beside the small beds thats they have, I had a bad experience with one of the reservation staff!!! He was so disrespectful! I don't recommend this hotel to anyone unless he/she wants to do shopping in city center only.

Aweful staff ”

The check in suppose to be after 3:00 pm and I arrived 3:00 pm but they made me wait for more than an hour to check in . Also when I checking out I called room service twice to help me with luggage but they did not send anyone . This hotel was my favourite but now on I will stay with them again .

The resturant bad servise”

Actually i visted the restaurant @11:45PM for sohor then he say you are allowed only for barbecue otherwise the packge for shore not cover after i agree about the barbecue he delay to service and i left the restaurant without shore😔.

Not a 5* standard ”

unfriendly & unhygienic staff, the housekeeping staff's stinking smell remains in your room for at least 4 hours, uncomfortable bed and pillows, stinking towels, unmanned kids club