Le Regina Biarritz Hotel and Spa by MGallery Collection

Great location on top of the hill overlooking the main beach in Biarritz. Very impressive hotel lobby. Only 15 minutes walk down the hill to the centre of town (faster than driving).

Beautiful hotel and the staff were just lovely. amazing breakfast and rooms while small are very comfortable and have everything you need. walking distance to the ocean and foreshore. nice pool area with full food and drink service too. highly recommend.

The staff is the story of the hotel every body was very helpful and try to make your stay very easy

top hotel and top service

Thoroughly enjoyed our stay. Location was walking distance to almost everything in Biarritz. Ample parking right in front of the hotel that were not parallel lots. Bedroom was a bit small but very comfortably appointed. Fantastic Hansgrohe showers!

The hotel had a very attractive internal design and structure (early 20th century?), where bedrooms on 3 floors were accessed from a balcony which surrounded and overlooked an oval shaped lounge and dining area on the ground floor. A glass roof covered this central area. On arrival and registration, the staff were welcoming but we were shown to a ground floor room, which overlooked the car park and a rubbish skip for building work. The car park side of the hotel was scaffolded due to roof repair work being carried out following recent storm damage. Our booking had been made for a standard double room with view of the golf course. After complaint we were transferred to a 2nd floor room, which met the description of the booking. The room and facilities were clean but looked tired compared with those of other hotels at which we had recently stayed at (and at about 50% of the cost). Lack of attention to detail was evident when the self-service kettle and tray had to be placed on the floor because the power lead was too short. The service provided via the reception staff was helpful throughout the stay. The valet parking and courtesy shuttle to the local golf club was very convenient. We ate in the restaurant on a Saturday and a Sunday evening. The waiting staff were very courteous and efficient on the first evening and the meal was good. On the Sunday evening the same menu as the previous day was offered. The staff on duty were relatively inattentive, forgetting to bring the wine ordered and there was quite a delay before being served the dessert. We ate out on the final evening. Biarritz is an expensive town and on the settling our final bill we noticed a local tax of 3.30 euros per day had been added. Overall in relation to the cost of staying at the hotel we were disappointed with what we had been provided with, especially following the early attempt to locate us in an inferior room. The swimming pool that was advertised was never offered as a facility.

Sehr schöne Gallery für einen Drink und zum relaxen. Toll ausgestattete Zimmer isoliert und ruhig. Unser Menü am 15.August/Feiertag war großartig begleitet von einer Swingband. Ein wunderschönes Erlebnis.