Le Sutra Hotel
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Le Sutra Hotel

14 Union Park, Khar (W), Nr. Carter Road, Bandra, Mumbai, India, 400052
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     Le Sutra Hotel

    Le Sutra Hotel Reviews

    8.4
    Excellent
    /10
    (113 reviews)See what guests said
    10.0
    Exceptional

    "Great staff, food, and rooms"

    Kate

    -

    September 1, 2018

    8.9
    Excellent cleanliness
    Recommended by 88% of guests

    Things you’ll love about Le Sutra Hotel

    Things you'll love

    • Airport transfer

    • 950 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location - 950 meters to the beach
    Popular
    Nearby
  • Basilica of Mount Mary Bandra2.61 km
  • Siddhivinayak Temple6.02 km
  • Haji Ali Mosque9.91 km
  • Mahalakshmi Temple10.47 km
  • Chowpatty Beach13.02 km
  • Chhatrapati Shivaji Terminus14.51 km
  • Elephanta Caves16.44 km
  • Taj Mahal Palace16.56 km
  • Gateway of India16.57 km
  • Essel World18 km
  • This property is in high demand!

    Last booked 11 hours ago

    Value for money7.9
    Location rating8.8
    Nearest airportChhatrapati Shivaji International Airport (BOM)
    Distance to airport6.1 km
    Property overview

    If what you're looking for is a conveniently located hotel in Mumbai, look no further than Le Sutra Hotel. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Global Desi, Bandstand Promenade, Green the Gap.

    Offering hotel guests superior services and a broad range of amenities, Le Sutra Hotel is committed to ensuring that your stay is as comfortable as possible. The hotel provides 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible to ensure our guests the greatest comfort.

    The hotel features 16 beautifully appointed guest rooms, many of which include television LCD/plasma screen, bathroom phone, linens, locker, slippers. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as spa, massage, steamroom. Superb facilities and an excellent location make the Le Sutra Hotel the perfect base from which to enjoy your stay in Mumbai.

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    Rooms available at Le Sutra Hotel

    8.3
    Excellent
    Room comfort & quality
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 24 m²/258 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Tamas Room
    Tamas Room
    ...
    • Room size: 24 m²/258 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Art Deluxe Room
    Art Deluxe Room
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Rajas Single Room With Breakfast
    Rajas Single Room With Breakfast
    ...
      Enter dates to see prices
      Deluxe Single
      Deluxe Single
      ...
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        Executive Single
        Executive Single
        ...
          Enter dates to see prices
          Sattva Single Room With Breakfast
          Sattva Single Room With Breakfast
          ...
            Enter dates to see prices
            Basic Single
            Basic Single
            ...
              Enter dates to see prices
              Have a question for Le Sutra Hotel?

              What people love about Le Sutra Hotel

              • 8.8
                Excellent

                "The mattress is good quality."

                Naomi K.

                |

                January 10, 2019

              • 10.0
                Exceptional
                Staff 

                "Hotel staff very friendly and courteous."

                DANA B.

                |

                March 20, 2017

              • 10.0
                Exceptional
                Location

                "Location was great, close to good street food."

                Malar

                |

                May 5, 2018

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              More about Le Sutra Hotel

              More about Le Sutra Hotel

              9.2
              Exceptional

              "Reception was very helpful and quick."

              Sheldon

              |

              September 14, 2018

              Read more reviews

              What they offer

              10.0
              Exceptional

              "We had wonderful service from Santosh and Mudassar, and ever..."

              Malar

              |

              May 5, 2018

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              Indian cuisine
              Indian cuisine
              Manju Dosa
              660 m Indian, Vegetarian
              Jai Jawan
              930 m Indian
              Amritsar Da Dhaba
              1.2 km Indian
              American cuisine
              American cuisine
              Out of the Blue
              160 m American, European, Fusion
              The Den
              990 m American, European, International
              Eat Around The Corner
              1.2 km American, European, International
              Chinese cuisine
              Chinese cuisine
              The Cafe Rooftop
              710 m Chinese
              Pavilion
              810 m Chinese, Indian
              Shree Sagar
              940 m Chinese, Fast food, Vegetarian

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

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              Some helpful facts

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              Announcements

              Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

              Reviews of Le Sutra Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (113)Booking.com Reviews (163)
              8.4
              /
              10
              Cleanliness8.9
              Facilities8.0
              Location8.8
              Room comfort and quality8.3
              Service8.7
              Value for money7.9
              All languages
              All guests (113)
              All room types

              Show reviews that mention 

              Showing 74 verified guest comments
              1234
              4.4
              Jessica
              Business traveler
              Art Deluxe Room
              Stayed 4 nights in May 2019

              Artfully treacherous”

              You can tell someone put a lot of effort into the aesthetics of this hotel, but, unfortunately at the expense of function and safety. The bathroom floors are a beautiful smooth marble and incredibly slippery when wet - not a good combo with an open shower layout. In my room, there was a small marble step down from the bathroom. After showering I COMPLETELY bailed. I scraped my arm from wrist to elbow trying to regain my balance, and landed back first on the sharp edge of the stair. I am terribly bruised on my back and arm, but lucky I'm relatively young and in shape. As if this isn't bad enough, I notified the girl at the front desk of my fall. I showed her my arm and asked her to have more bath mats brought to my room. Nothing. I stayed 2 more nights and covered the floor with towels. The last morning when I was asked how my stay was, the management seemed horrified. They offered me a free treatment, medicine, a gift bag, etc. in hopes, I am sure, that I wouldn't write this.

              Reviewed May 12, 2019
              9.2
              Exceptional
              Joan from Malaysia
              Couple
              Art Deluxe Room
              Stayed 3 nights in February 2018

              great find!”

              This hotel was a unique find in a very interesting neighborhood. The rooms have been thoughtfully designed and are very clean and comfortable. The restaurant breakfast was outstanding. I couldn't wait for breakfast each day. We walked to the beach in the evening and enjoyed a late night cocktail at the restaurant's outdoor courtyard. The staff were extremely friendly and courteous. I highly recommend this hotel.

              Reviewed September 03, 2018

              Dear Joan, Greetings of the day! Thank you writing a wonderful review about the hotel via Agoda Looking forward to welcome you again in near future Best regrads Elo Chang Asst Duty Manager Le Sutra - The First Indian Art Hotel

              Responded September 21, 2018
              Le Sutra Hotel
              10.0
              Exceptional
              Pamela from United States
              Business traveler
              Executive
              Stayed 5 nights in May 2018

              Hidden gem in the heart of Bandra”

              Love this place! Perfect service, gorgeous rooms, delicious breakfast ... all in all a lovely hotel for business or fun.

              Reviewed May 10, 2019

              Dear Ms. Pamela, Greetings from Le Sutra !! Firstly i would appreciate you taking the time out to write such a lovely review about our hotel. In regards to my team, hotel, restaurant & location I will share this review with my colleagues and i am sure they will be delighted to serve you again. Once again thank you for your kind words and appreciation. Keep visiting us whenever you are in Mumbai as we look forward to see you again. Thanks & Regards, Nitu Sunar Reservation Assistant

              Responded May 14, 2019
              Le Sutra Hotel
              8.8
              Excellent
              Neetu from India
              Family with teens
              Art Deluxe Room
              Stayed 3 nights in January 2019

              Beautiful Zen-like decor, pleasant aroma as you enter d hotel from.Happy n good experience overall. ”

              Initially there were some issues but they were taken care of promptly. Food was great n delivered without any delays. The staff is excellent, very polite n thoroughly professional. On the downside - the A/c perpetually gave trouble, either ran freezing cold or musty hot. Was fixed only on d last day. The bedsheet provided was badly torn, unacceptable from any hotel ! The buffet Brkfast was excellent except for d loud noise coming from a motor running just near to d seating area. As d seating capacity was limited we had no choice but to bear d loud racket daily!!!

              Reviewed January 15, 2019

              Dear Ms. Neetu, Greetings from Le Sutra!! We certainly appreciate you taking the time to share your feedback via Agoda. Thank you for your kind feedback for the breakfast, the Hotel, and the Staff. Your feedback will be used to further improve the level of our services. Thank you once again for staying with us and we hope to have an opportunity to serve you again. Warm Regards, Team Le Sutra - The First Indian Art Hotel

              Responded February 09, 2019
              Le Sutra Hotel
              8.8
              Excellent
              Naomi from United States
              Couple
              Art Deluxe Room
              Stayed 1 night in January 2019

              Short Stay”

              The rooms and facilities are better than some competitors (for example, Abode) as far as the quality of the finishes and bathrooms. The mattress is good quality. I couldn't figure out how to turn down/off the AC unit but the comforter was plenty warm. We were only there for one night, so it was great for our short stay. Close enough to the airport and in a good neighborhood. Also the breakfast was very good, the server at breakfast was very kind and helpful.

              Reviewed January 10, 2019

              Dear Ms. Naomi, Greetings from Le Sutra!!! We certainly appreciate you taking the time to share your feedback. It is our goal to consistently ensure our facilities and service are efficient and on-brand. We strive to provide friendly service, comfortable and modern accommodation to all of our guests. We thank you for your feedback as it will enable us to further improve the level of our offerings or services. Thank you once again for staying with us, and we hope to have an opportunity to serve you again. Warm Regards, Team Le Sutra.

              Responded February 13, 2019
              Le Sutra Hotel
              9.6
              Exceptional
              Brendan from United Kingdom
              Couple
              Art Deluxe Room
              Stayed 2 nights in December 2018

              Stylish boutique hotel in Bandra”

              This was my first time in India and this made the introduction very pleasant. The rooms are oriental in style, clean, and very comfortable for two people. Walking to the seaside boardwalk takes about 7 minutes, while next door there are a few high-end restaurants and bars.

              Reviewed December 12, 2018

              Dear Brendan, Greetings from Le Sutra!!! We certainly appreciate you taking the time to share your feedback. It is our goal to consistently ensure our facilities and service are efficient and on-brand. We strive to provide friendly service, comfortable and modern accommodation to all of our guests.We thank you for your feedback as it will enable us to further improve the level of our offerings or services. Thank you once again for staying with us, and we hope to have an opportunity to serve you again. Warm Regards, Team Le Sutra.

              Responded February 13, 2019
              Le Sutra Hotel
              10.0
              Exceptional
              Craig from Singapore
              Business traveler
              Executive
              Stayed 1 night in March 2019

              Service is above & beyond ”

              I had some problems I needed fixed. Staff went out of their way to help. Nice breakfast. Comfortable room. Good price. Great neighbourhood.

              Reviewed March 07, 2019

              Dear Craig, Greetings from Le Sutra !! It was nice having you stayed with us. Thank you very much for writing a great candid review about us. It is indeed a great pleasure to read such a fantastic review. Thank you for writing via Agoda and for all the kind words in regard to the hotel. I have shared this with the team, we are delighted to have made such a good impression. Please do visit us again as we would be delighted to have you back again. Thanks & regards, Team Le Sutra

              Responded March 12, 2019
              Le Sutra Hotel
              8.4
              Excellent
              Nixon from United Arab Emirates
              Couple
              Art Deluxe Room
              Stayed 2 nights in September 2018

              Beautiful Wedding Night Stay”

              We were in the more sensual room with erotic art on the wall and an open bathroom. The stay was comfortable.

              Reviewed March 04, 2019

              Dear Nixon, Greetings from Le Sutra !! It was nice having you stayed with us. Thank you very much for writing a great candid review about us. It is indeed a great pleasure to read such a fantastic review. Thank you for writing via Agoda and for all the kind words in regard to the hotel. I have shared this with the team, we are delighted to have made such a good impression. Please do visit us again as we would be delighted to have you back again. Thanks & regards, Team Le Sutra

              Responded March 12, 2019
              Le Sutra Hotel
              9.6
              Exceptional
              Alex from United States
              Couple
              Superior
              Stayed 2 nights in January 2018

              Exceptional”

              Offers a nice boutique option in the Bandra neighborhood, rooms all have a unique artistic theme. Our room was a fine size though probably cozier than what you get at the monster chains (price was a bit under the big chains, too). Facilities are getting maybe a tad dated but everything was well cared for and very clean. Staff was extremely friendly and helpful. Enjoyed the scene and cocktails at Olive, one of the hotel's restaurants, which is apparently a well-known place to spot Bollywood celebs.

              Reviewed January 16, 2018

              Dear Mr. Alex, Greetings of the day! Thank you for taking the time to write such a great review of our Hotel. We are thrilled that you had a great stay with us. Thank you once again for your visit and leaving us with your feedback. We are pleased you liked room, Hotel restaurants and our friendly and helpful staff. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations We hope to see you in near future Best regards Elo Chang Le Sutra-The Indian Art Hotel Mumbai

              Responded January 27, 2018
              Le Sutra Hotel
              8.3
              Excellent
              Kavitha from Singapore
              Couple
              Art Deluxe Room
              Stayed 1 night in January 2015

              Comfortable and Enjoyable”

              Excellent Staff Performance, Design of the Hotel (Interior) & Location

              It was fabulous. All the Staff were with high performance quality. The interior of the hotel and room was well designed and celebrated the Arts which was unique and artistic. The food at Olive Restuarent was delicious and well presented and each customer had a personal treatment by the staff. The hotel located in a good position where you can walk to one good eateries and to the popular Carter Road. It was also close to the shopping area at Linking Road. So its a ideally located Hotel and my husband if we return to Bombay again will go back to stay in Le Sutra. We will recommend this hotel to anyone.

              Reviewed February 07, 2015

              Dear kavitha Greetings from Le Sutra!! We thank you for your kind words of admiration shared with us on your recent stay at the hotel. We are glad to know you enjoyed your stay in the well appointed rooms and liked the services offered and the helpful team members who took good care of you during your stay. Your feedback is highly valued and will surely be of a great help to travellers alike. Once again I thank you for your business and look forward to welcome you back. Best regards Elo Chang Guest Relations Manager Le Sutra - The Indian art Hotel

              Responded November 25, 2017
              Le Sutra Hotel
              9.2
              Exceptional
              Sheldon from Trinidad & Tobago
              Solo traveler
              Executive
              Stayed 1 night in September 2018

              Very unique decor - big room - staff very professional ”

              The hotel was located in the think of things. Reception was very helpful and quick. Hotel is compact but the room was very beautifully done - but might have a bit too many lights which makes it very challenging to find all the switches to turn off!!! Breakfast had a lot of variety but the staff was less than friendly when I was in. Overall a good Place to stay and good value at the discounted rate I paid.

              Reviewed September 14, 2018

              Dear Sheldon, Greetings of the day! Thank you for rating us and sharing us your valuable feedback Looking forward to welcome you again, should you require any further assistance please feel free to contact us Best regards Elo Chang Asst Duty Manager Le Sutra - The First Indian Art Hotel

              Responded September 21, 2018
              Le Sutra Hotel
              6.8
              Good
              Namrata from India
              Business traveler
              Executive
              Stayed 1 night in January 2019

              Great Location but noisy”

              The location was great and the restaurant below the hotel had great ambience. But do not book the base category as it was really tiny and noisy. However, later the night manager was nice enough to shift me to the higher floor. Definitely did not like the attitude of the staff that checked me in. When asked if I could get a better room and larger room, he said the hotel was completely sold out. But later because of noise from the adjoining restaurant, I called the reception again, they showed me 2 vacant rooms. That was something that really upset me about that guy at the front desk because there was no need to lie. He could have asked me to pay extra if I wanted a bigger room. Overall, I would still recommend the hotel but will ensure I stay on the higher floor next time.

              Reviewed January 18, 2019

              Dear Namrata, Greetings from Le Sutra !!! It was nice having you stayed with us. Thank you very much for writing a great review about us. However, we would like to offer a sincere apology on behalf of our staff as they were not upto the mark. We fully understand the discomfort this has caused you. Again, I do apologize and regret that this impacted your experience at our hotel. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your next stay as best as it can be. Thanks & regards, Team Le Sutra

              Responded February 13, 2019
              Le Sutra Hotel
              9.2
              Exceptional
              Oren from Netherlands
              Couple
              Art Deluxe Room
              Stayed 3 nights in March 2019

              Good location and a nice art hotel”

              Nice Indian art items in the room made the room even nicer to stay. I think the price is a bit on the higher side, but in Bandra, it is a good choice for accommodation

              Reviewed April 04, 2019

              Dear Guest, Greetings from Le Sutra !! Firstly i would appreciate you taking the time out to write such a lovely review about our hotel. In regards to hotel & location I will share this review with my colleagues and i am sure they will be delighted to serve you again. Once again thank you for your kind words and appreciation. Keep visiting us whenever you are in Mumbai as we look forward to see you again. Thanks & regards, Nitu Sunar Reservation Assistant

              Responded April 09, 2019
              Le Sutra Hotel
              8.8
              Excellent
              JAGGARAO from Malaysia
              Business traveler
              Art Deluxe Room
              Stayed 3 nights in October 2018

              Good place and very strategical”

              Good place

              Reviewed October 08, 2018
              2.8
              Jericho from Philippines
              Couple
              Art Deluxe Room
              Stayed 2 nights in January 2018

              should not be in the hotel business!”

              WORST possible experience ever. If you like, loud, thumping music blasting into your room at 11pm-1am then this is the place for you. I stayed here in January and had the unfortunate experience of staying on a friday night. The music came from the hotel's bar and restaurant - after several complaints to the night manager, he assured me it would stop, though nothing came of it. It seemed the restaurant manager yielded more power in this situation. It ended up I had to call the local cops, who immediately shut it down. I won't even go into thee danky, smelling bathrooms and shoddy, cheap materials which adorn the hotel interiors. Don't be deceived by the photos - this is anything but "boutique!"

              Reviewed February 21, 2018

              Dear M/s. Jericho, Greetings from Le Sutra Hotel! Thank you for taking time out of your busy day to leave us with a review. However, I would like to offer a sincere apology in regard to the service standards not being up to the mark as mentioned. I fully understand the discomfort this has caused you. Again, I do apologize and regret that this impacted your experience at our hotel as we strive to provide all our guests with excellence service and comfort. we would hope that you would give us another chance to make your next stay as best as it can be. Should you require any further assistance please feel free to contact us Best regards Elo Chang Guest Relations Manager Le Sutra – The Indian Art Hotel Mumbai

              Responded March 16, 2018
              Le Sutra Hotel
              8.8
              Excellent
              Mursalin from India
              Solo traveler
              Art Deluxe Room
              Stayed 1 night in February 2018

              Excellent”

              When ever I visit mumbai I choose this hotel but this time I am little disappointed with the hotel because before booking I’d ask them that someone will come to meet me they said there will be no problem and I’d ask for the charged whether any extra charges for this or not they there will be no charges but at the time of checkout they have charged me for that very disappointed

              Reviewed February 20, 2018

              Dear Mr. Mursalin, Greetings from Le Sutra Hotel! Thank you for taking time out of your busy day to leave us with a review. However, I would like to offer a sincere apology regarding the service standards not being up to the mark as mentioned. I fully understand the discomfort this has caused you. We would hope that you would give us another chance to make your next stay as best as it can be. Should you require any further assistance please feel free to contact us Best regards Elo Chang Guest Relations Manager Le Sutra – The Indian Art Hotel Mumbai

              Responded March 16, 2018
              Le Sutra Hotel
              8.8
              Excellent
              Shabana from South Africa
              Couple
              Art Deluxe Room
              Stayed 3 nights in December 2017

              Excellent”

              M/s Merchant and her team were amazing. I didn't like my room initially and it was changed. The staff were always polite and accommodating. Hotel is well situated. However, if you not the party animal, do not stay there, especially on a Thursday night. lots of loud music and didn't end till 3am. Loads of clubs and restaurants in the area. Good breakfast as well.

              Reviewed February 07, 2018

              Dear Ms. Shabana, Greetings from Le Sutra hotel! It was a great pleasure having you stayed with us. Thank you for taking the time to write such a great review of our Hotel, the staff, the breakfast and the location. It is unfortunate that you did experience a couple of minor issues during your stay, and I would like to apologize for the inconvenience of the noise coming from nearby the restaurants. However, I am happy that our team were responsive and able to make alternative arrangements quickly. Please feel free to keep me as a point of contact when you are planning your next visit, as I would be more than happy to assist you. Thank you again for your very kind and positive comments – I will of course share this feedback with my team. Best regards Elo Chang Guest Relations Manager Le Sutra – The Indian Art Hotel Mumbai

              Responded February 13, 2018
              Le Sutra Hotel
              8.8
              Excellent
              Shabana from South Africa
              Couple
              Art Deluxe Room
              Stayed 4 nights in December 2017

              wonderful hospitality”

              thank you to the staff and management of Le Sutra. They were so friendly and accommodating. in my entire 3 weeks of holidaying in various parts of India, this hotel stood out the best. It is not a large hotel but it is quaint and well placed. Breakfast was good. Arranging all my transport was done by them and always perfect. All the female staff were so amazing...they went the extra mile everytime. I even extended mu stay. This hotel is one of the best places to stay in Bandra. It must be noted that Thursday is Party time in mumbai. The restuarants and clubs are 'noisy' till late.

              Reviewed January 12, 2018

              Dear Ms. Shabana, Greetings of the day! Thank you for taking the time to write such a great review of our Hotel. We are thrilled that you enjoy your stay with us. It was a great a pleasure having you stay with us, we are pleased you liked our Hotel services, breakfast and helpful staff. We hope to see you in near future Best regards Elo Chang Le Sutra-The Indian Art Hotel Mumbai

              Responded January 27, 2018
              Le Sutra Hotel
              10.0
              Exceptional
              Yun from Australia
              Couple
              Art Deluxe Room
              Stayed 3 nights in January 2018

              Cute boutique hotel amazing service”

              Really enjoyed our stay at Le Sutra. Staff went above and beyond to make us feel welcome. Daily snacks left in our room and also a check out gift. Staff very attentive (opening doors, pressing lift buttons to ensure the lift arrived quicker etc). Also good attention to detail in the breakfast buffet. The breakfast is in the attached cafe/bakery so you have mini quiches and croissants rather than the standard continental/indian food variety. Highly recommended.

              Reviewed January 10, 2018

              Dear Ms. Yun, Greetings of the day! Thank you for taking the time to write such a great review of our Hotel. We are thrilled that you had a great stay with us. We are pleased you liked room, Hotel services, breakfast and attentive staff. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations We hope to see you in near future Best regards Elo Chang Le Sutra-The Indian Art Hotel Mumbai

              Responded January 27, 2018
              Le Sutra Hotel
              8.0
              Excellent
              Bruce from United Kingdom
              Business traveler
              Art Deluxe Room
              Stayed 1 night in December 2017

              Many nice things about hotel but room very small with tiny single mattress ”

              I am a U.K. academic visitor to India, 4 times in last 18 months, staying at a dozen hotels in various cities. This hotel had many positives, e.g., quirky art, excellent breakfast, thoughtful amenities and decor in the room, location, very nice bathroom, and some thoughtful staff. Disappointing was basic truth in advertising. The Agoda photos and text for what I booked showed a much bigger room with a king size bed, an Art Deluxe Room. What I received was a small room, first floor near street so fairly noisy (earplugs needed), and a small single matress on floor—but elegantly presented. This is not truth in advertising and I will make a formal complaint to Agoda, whom I have used for booking many hotels and where what is described is what I get. I was very disappointed. I said something to reception, in a gentle way, showing them my booking with photo—reception told me photos uploaded to Agoda site are examples. My most expensive Indian hotel room and smallest. A mistake!

              Reviewed December 18, 2017

              Dear M/s Bruce Greetings from Le sutra!!! Thank you for sharing your experience as it is quintessential in our journey to improve guest satisfaction. We strive to deliver exceptional service and to create memorable experiences for all our guests and your feedback will go a long way in helping us achieve the same. We are in a effort to make sincere improvements on noise issues you faced. As we only have a smaller inventory of rooms being a smallest boutique hotel offering rooms on guest preferences often becomes a problem due to which we offer rooms only on the basis of floors we completely understand your expectations were not met as per the images portrayed But However your patronage is much appreciated and we look forward to welcoming you back in the very near future with the best room of the hotel. Regards, Hemal Sandis

              Responded February 04, 2018
              Le Sutra Hotel
              1234
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              Le Sutra Hotel
              |Excellent 8.4
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              Experiences on Agoda. Because your room is just the beginning.

              • Excellent location
              • Basilica of Mount Mary Bandra
              • Khar Railway Station is within 1.63 km