Lealea Garden Hotels-Sun Moon Lake- Sun
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Location
Excellent
8.4
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Lealea Garden Hotels-Sun Moon Lake- Sun

Stay in the heart of Nantou
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Very good
From 294 reviewsSee what guests said
7.9
  • Heart of the City

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Room choices
8.8
Excellent
Room comfort & quality
Deluxe family Room with Lake View
...
  • Partial lake view
  • 39.6 m²/426 ft²
  • 2 double beds
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Superior Twin Room
...
  • 26.4 m²/284 ft²
  • Non-smoking
  • 2 single beds
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Family 2Nd Floor
...
  • City view
  • 39.6 m²/426 ft²
  • 2 double beds
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Family Room Deluxe
...
  • 40 m²/431 ft²
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Real reviews from real guests

Agoda Reviews (294)Booking.com Reviews (362)
7.9
Very good
Filter by guest type:
Cleanliness8.4
Facilities7.1
Location8.4
Room comfort and quality8.8
Service8.1
Value for money7.5
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Room type
Superior Twin Room
Deluxe family Room with Lake View
Family 2Nd Floor
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Showing 199 verified guest comments
12345
8.8
Patamaporn from Thailand
Group
Superior Twin Room
Stayed 2 nights in December 2017
Comfortable place in reasonble price”
Not new hotel, but good location, great service, varieties of breakfast
Reviewed January 01, 2018
7.6
Chong from Malaysia
Group
Deluxe family Room with Lake View
Stayed 2 nights in May 2017
Complicated”
I had fixed feelings staying in this hotel. First of all, their hotel staffs are nice and friendly. I really enjoyed talking to them and their services. However, their staffs in breakfast place was cold and unfriendly. Second, I got 10 more bed bugs bites on legs during the second night of my stay. I was woken up and couldn't sleep due to the itchiness. I couldn't find the bed bugs and didn't want to wake my family up (all of us was exhausted after spending a day in 九族) and so I just stayed awake all night instead of calling the deak to change a room. When I complained to the desk and show them the bites, they offered to bring me to a doctor. Yet, I was about to check out for next destination. I thought they would have been compensate me with discount, but they only gave me a cup and tea. I was very irritated by the itchiness in the following days while traveling in Taiwan. The manager called me 2 days later to offer to bring in medication from Sun Moon Lake to Taipei the next day. but again, I was about to leave Taiwan the next day. Thinking of troubling him of traveling all the way from Sun Moon Lake to Taipei just for one antipruritic. I rejected him and he kept apologizing. Although I am touched by the manager's sincerity, I still believe there is a better and more efficient way to handle this issue. Hope the management can read this review and introduce some trainings to their staffs-- Bed bugs is a SERIOUS issue in USA. I hope I didn't get some of the bed bugs back to my home.
Reviewed May 22, 2017
8.4
John from Singapore
Group
Deluxe family Room with Lake View
Stayed 1 night in May 2017
Good view”
Booked room with lake view. Nice night view with a small balcony. Room is clean. Has a club house with a range of facilities like swimming pool and pool table. Near yidashao boat terminal. Good food around the area.
Reviewed May 20, 2017
8.0
LIM from Malaysia
Family with teens
Superior Twin Room
Stayed 1 night in January 2017
Its is a very clean and comfortable hotel”
It is the other side of Sun Moon Lake-Sun, there is a small night market and sell local food, rice wine etc.
Reviewed February 07, 2017
8.0
HONGYU from Taiwan
Family with teens
Deluxe family Room with Lake View
Stayed 1 night in May 2016
Cleanness , good location ,nice view”
Cleanness , good location ,nice view
Reviewed February 05, 2017
10.0
Natalie from Philippines
Family with young children
Superior Twin Room
Stayed 2 nights in January 2017
Daghan salamat!!!! Sulit!”
The place is so nice. Good neighborhood. Street food was yummy. Highly recommended.
Reviewed January 20, 2017
7.2
CHUI from Hong Kong
Solo traveler
Superior Twin Room
Stayed 2 nights in December 2016
Quite good”
Quite good . Free upgrade offered
Reviewed January 19, 2017
8.0
Felix from Singapore
Couple
Superior Twin Room
Stayed 1 night in December 2016
Great location”
The hotel is located at the opposite end of the main Sun Moon Lake visitor centre. You will need to take a boat over to Ita Thao where the hotel is situated. It's conveniently located to the ropeway station and the overrated Aboriginal cultural village. The drawback is that check-in time is only at 3pm and check-out time is 11am the next day! Moreover, there are very limited eating places in Ita Thao and most are quite expensive. So, do prepare to either 1) bring your own food; or 2) buy cup noodles at the 7-11 convenient store nearby. Otherwise, the hotel is clean, value for money and the staff are friendly. Also, there are dense fog that engulf the lake quite often and if you are rushing for your next bus out of Sun Moon Lake to the HSR station, please do remember to give yourself a couple of hours advance notice.
Reviewed January 01, 2017
8.0
Meng from Singapore
Family with young children
Deluxe family Room with Lake View
Stayed 3 nights in December 2016
Great hotel”
Good Hotel with good staff
Reviewed December 22, 2016
8.0
Meng from Singapore
Family with young children
Superior Twin Room
Stayed 3 nights in December 2016
good hotel with good staff”
Good Hotel with good staff
Reviewed December 22, 2016
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