Please note that the Suite’s balcony will be unlocked upon personal request. The balcony usage form must be signed upon check-in, and guests using the Suite's balcony must be at least 14 years old.
At The Tower Club Lounge, the following dresses are not permitted: athletic or sports uniforms, torn clothing, slippers, beach sandals and flip-flops. Gentlemen must avoid any sleeveless clothing, shorts, and open shoes. Please note that the hotel’s smart casual dress code applies to children.
A credit or debit card security deposit is required upon check-in for charges or damages during the stay and will be refunded upon departure.
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
The credit card used for payment at the time of booking needs to be shown upon check-in.
The property accepts major credit cards, including VISA, MASTER, JCB, AMEX, and China Union Pay. However, Diners Card is not accepted.
When booking more than 5 rooms, different policies and additional supplements may apply.