Wonderful hotel stay and staff are outstanding.”

Pros: all staff are very friendly and professional. Made us feel very welcome right from checking-in. Nice, grandeour furnishings. Shuttle bus to bring to several places including to the immigration departure. Hotel situated next to the Fisherman's Wharf which is one of the tourist attraction. Nice view overlooking the harbour. Spacious and grand room. Senior Guest Relations, Ms Rosalind was particularly very friendly and helpful. Attended to our needs throughout our stay. Made us feel very welcomed and had comfortable stay. The view from the lounge at level 8, which is just opposite our room is also very stunning. The butler treated us very well.

Convenient & Love their 2-bedroom Suite”

I feel like a valued hotel guest. The hotel manager Tom and his concierge crew named Alex, Michael and Steven are all very friendly and helpful. The 2-bedroom suite is very big, beautiful and cosy for my family of 5. This hotel is 5 mins walk from outer-harbour ferry terminal. Very convenient as 1) you can either choose to walk with luggages, or 2) cross the underpass to opposite side of road to take the free shuttle that takes you to "Fisherman's Wharf". The experience would have been perfect if the Fisherman's Wharf shuttle bus driver can be more polite and customer service oriented. Other than that, all experience in the hotel itself is a perfect 10.

Exceptional”

free upgrade, good environment, good view and good services, just like in a palace

nice staff ”

the staffs are very nice, cheerful and helpful. it value for money will book again if i go to macau

Amazing customer service by our concierge Matina!”

Booked an executive room for my husband and his father who was celebrating his birthday. Their concierge Matina was AMAZING and made every effort to help them enjoy their birthday trip at Legend Palace Hotel. From the moment they checked in to the last second at the check out, they felt that Matina and other staff were extremely helpful, kind and professional. My husband stayed at all types of five star hotels in Japan and overseas, but he says he'd never had the kind of excellent service they received from Matina. My husband said that he'd like to take me there next time as he knows that Matina can make it a very special stay for us. I'm looking forward to visiting the hotel and personally thank Matina for making their stay and birthday so special. Thank you Matina and all the other staff for looking after my family!

Great staycation”

Overall it was a great overnight stay. The location is perfect, walking distance from the ferry terminal & Fisherman's Wharf, the only downside is that they don't have shuttle service, you need to go to Sands. The rooms were big and clean, love the comfort room (with a tv), though quite disappointed for they don't have a bidet. Most of all, their best assets were the staffs, they were all very helpful and courteous.

Excellent suite with ocean view”

Beautiful luxury hotel. Great location and facility. Mostly filipino staff so english communication is good. Breakfast is okay could do better with more varieties. For the ocean view a bit noisy cos its located just beside the ferry terminal and helipad. If you want more quiet stay choose other view besides ocean view cos helicopter will fly every 20 minutes. Enjoy your stay

Excellent place to rest”

After i did my chemotherapy last december finally i was able to stay in hotel. I choose The Legend Palace Hotel because before last Jan. 26,2018 I wasn’t able to checkin and they helped me waived the payment and they deal that issue professionally and so i wanna try their service and my expectation exceeded on their way of service. Upon arrival Richard greeted me politely on my name, i was like why they know me? Hahaha. Then he assisted us in our check in. I would like to commend him for being such a jolly person and he is so friendly and helpful. Tracy was very friendly and polite and she smiles a lot. She is very professional with a heart to a costumer. Martina the guest relation officer works extravagant. She explained the hotel to us and assisted us all throughout our upgraded room together with richard. It’s a drea come true for my birthday boy Edel who celebrated his 10th year old birthday. Our overall experience on this hotel exceeded our expectations. Excellent job to all.

I was impressed”

Hotel is next to the Macau pier. Location is very convenient. It is our first time visiting Legend Palace and it is huge. It is really a palace. We were given upgrade to a better room with a living room for our birthday celebration. Room is clean and bed is cozy. Definitely will visit again.

Exceptional”

Excellent service from the Hotel crew and big beautiful room

Ａ very nice hotel with heart and supreme service ”

I marked on agoda that the trip was to celebrate the anniversary of my parents and the birthday of my daddy. The hotel decorated the room with balloons and teddy bears and gave us a very pleasant surprise. They also sent us little surprises here and there throughout the day (like small gifts including chocolate and China tea). I would highly recommend this hotel to anyone who aim to celebrate special life events. The hotel hardware is also very good, given it is a very new hotel.

Excellent Rooms and Service”

The rooms in the hotel were fantastic. Not only were they spotless and beautiful, they were also equipped with automatic curtains, and also a TV that rises from a table automatically. Many of the rooms offer fantastic views of the ocean as well, perfect for sunrises as the ocean view faces east. The service was faultless, the staff were all very friendly and helpful. The Duty Manager on the day, Tom Jordan, personally escorted me to the room and explained its functions, which was a perfect display of 5-Star service. Located conveniently close to the ferry terminal as well and some casinos are within walking distance as well. Would definitely return and would certainly recommend.

excellent hotel”

Everything was very good. emailed them earlier to inform them that i was there to celebrate my partner's birthday and Chester Aw was exceptionally good . Replied me and informed me that they will be giving us a black forest cake and a teddy bear complementary. we even got a room upgrade with a view of the bridge. the downside would be after your shower, you would walk out the shower stall and it would leave the floors wet because the shower door opens out and you're unable to put a bath mat outside the shower stall. the only disappointment for me was the food. we celebrated my partner's bday dinner at the hotel's restaurant Brasserie de Paris. it was a big spread of buffet. the seafood wasn't that great. the crabs, prawns, lobsters tasted rather bland. the selections for room service wasn't much either. other then that, everything else was excellent.

Seaview suite”

We got upgraded to a seaview suite for our stay. We got nice decoration on the bed and a very warm wished card. The view of the room was amazing, with two balconies and we also got super yummy nougat candies when we came back from dinner. It was an amazing experience for us. Have to mention that the breakfast restaurant was very spacious with little number of people. It was relaxing breakfast time.

Very kind, brand-new hotel in Macau. ”

The legend palace is a great hotel which located in the fisher's warf Macau. It's just floating on the sea, so my mom's kinda frightened when she went to balcony.(so she never go outside again thou) It was my mom's birthday so the hotel upgraded the deluxe room to the executive deluxe with harbour view. Even the hotel staff came to our room and sang a birthday song for my mom. It was so thankful so I still remember her name, Rose. Thank you so much again :) Room condition's just so good except one thing. The shower booth. After taking a shower, the water overflowed everytime. It was quite uncomfortable because I had to clean the wet floor. I stayed just 1 night in this hotel then it was enough to take a rest. But the concierge was not so useful because she told me the wrong information about ferry to the airport. Fortunately I found other way thanks to the staff at the ferry terminal, but my mom was a little upset about it. If I go Macau again, I think I would try to find other hotels which located in city rather than here. Because most travellers stay in Macau not so long, it would be better to stay in the center of city.

Free room upgrade ”

This trip is our anniversary trip, I book for normal room, but hotel upgrade to executive room, it's amazing and all the staffs are very good service and polite. The room is huge and very clear, the design is like a castle , so grand. Also have a little present and some Rose decorating for our room. It's surprise and make me feel so spoiled. I will highly recommend all my friends to stay with legend palace hotel when they travel to Macau.

Failed to inform us about scaffolding blocking view”

The staff at Legend Palace Hotel were so nice and very accommodating. But we had reserved a seaview room with a balcony and paid extra for this upgrade. However, the entire side of the hotel was covered with scaffolding for some sort of repair work. This obstructed our view and we were not permitted to use the balconies. The hotel said that they had informed Agoda and that they should have told us. That didn't happen, so we were stuck here. Also, Legend Palace a long distance from any of the main sites of Macau.

Exceptional”

short walk to the hotel from the ferry terminal. was my wife's birthday. they went far beyond what i expected to serve us and welcome us as guests. i had a fantastic time at the hotel. thank you all the staff at Legend Palace Hotel.

Couple stay on 27-28 July”

Hotel Staff hospitality was top notch and Staff who handled my booking (Martina) went the extra mile by personally assisting to decorate the room with beautiful balloons and petals for my proposal holiday trip. I missed the hotel email communication but everything (including the decorations, surprises) went unexpectedly successful. Hotel facilities and room setup/layout was grand and provided an extremely pleasant stay for me and my fiancee. Thank you Martina who helped to make my trip a great success. I would definitely recommend this hotel to my friends and stay with this hotel again. Kind regards Gordon

Exceptional”

Seaview room has good view. Staff are thoughtful. Service is excellent. My first choice in Macau.