"Hotel staff is very friendly and helpful."
January 11, 2019
Free Wi-Fi in all rooms!
|Value for money||7.7|
|Distance to city center||1 km|
"Clean small modern room."
September 15, 2018
"The food is very good and price is so great."
December 1, 2017
"Place was clean."
January 23, 2017
"The hotel is clean and the staff are friendly and accomodati..."
December 30, 2018
When visiting Dagupan, you'll feel right at home at Lenox Hotel, which offers quality accommodation and great service. Only 1 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Lenox Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Top features of the hotel include free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk, luggage storage.
Lenox Hotel is home to 54 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, complimentary instant coffee, mirror, slippers, sofa. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as massage, karaoke. With an ideal location and facilities to match, Lenox Hotel hits the spot in many ways.
"Staff was friendly and attentive."
September 10, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Major improvement award”
We’ve been staying in this hotel for years and we have seen the hotel improved portion by portion, and now it’s transformstion is complete, from the lobby, to the hallways, to the rooms and function areas. It’s basically brand new on the inside. We miss the size of the old room, but the new premier double room is just right with the bathroom having improved the most. We hope it invests more on facilities, like gym, swimming pool and spa.
So far this is the most decent hotel in the area. Not a lot of choices on breakfast. Location is central. Good for business travels and short trips. Rooms are clean and has ample space for luggage.
Clean Budget Hotel”
It is a small hotel but it is clean and the staff were attentive to our needs .I suggest they should store more bangus since it is their specialty.When you woke up late you will have a fewer selection of breakfast .
The room was clean. Service sucks, we waited too long for our breakfast, food was not even great.
Would go back ”
Security guard, receptionists were very friendly. Staff at the restaurant were very professional. And their breakfast was great! Room- new, clean, comfortable bed, new design! And our room was quiet despite situated by the street.
Best hotel in Dagupan City”
Pleasantly surprised on the appearance of the hote! The front desk staff were very hospitable and helpful. Their pleasant ways just helped alleviate the fatigue from my travel. Being away from the Philippines for quite awhile, it felt good to see smiling faces. Dining was also a pleasure because of the staff that guided me on the choices in the menu. They were very easy to talk to and the smiles never left their faces. Truly, the hotel staff are the reason for the success of Lenox. Hoping that when I come again in the future., the hotel would even be much better than it is now. To the staff, you are the best!
Shitty Staff ”
This hotel was a little bit on the pricier side so we expected a bit more. When we needed something the staff were hard to reach or even respond to our questions. We stayed for 3 nights and not one day our room was ever cleaned or our linens changed. When I addressed this upon check out they just gave me a piece of paper to write my review and waved us goodbye. We also wanted to extend one more night as the house we were supposed to stay at is not finished and the front desk totally up the price. Disappointed. Stay somewhere else where they provide great hospitality.
Thank you for your feedback on our property. As per our reports, your do not disturb sign was hanged on your door for 3 days. It is our policy not to disturb our guest or change their linens when and if the sign is hanged. As per the additional payment, in sorry we couldn't accommodate you on the same category, we were fully booked at the time. Only the more expensive room category were available. Thank you for choosing to stay with us and we look forward to serve you again soon.
Staff was friendly and attentive. Food was good. Amenities complete, lots of electrical sockets for gadgets. 3rd floor lobby still under renovation, but we were not disturbed at all as we were there on a weekend. Convenient place to stay.
Great for business trips in Dagupan
A very good place to stay, and staff are very friendly and courteous.”
A very good place to stay, my wife and I have stayed 4 times since October 2017, and have found them very very good on each occasion, very friendly and courteous, the restaurant is also very good and there staff are courteous and friendly, when ever Iam in Dagupan and need a place to stay I will definitely go to the Lenox hotel and stay,
Very nice place. The staff was very friendly and the location was ideal for what I needed. The bathroom was very clean and the AC worked great. The bed was very comfortable. I would stay here again and would highly recommend this place. BTW the included. breakfast was great.
A good place to stay ”
The staff where excellent and couldn't be any more courteous, the restaurant is very good and excellent meals, the room was good but we normally have the ex signature suite, but was booked so we took a lesser room which was not up to my standard,but the room I had was good a bit small , and when you had a shower it flooded the floor and you were standing in water drying yourself,(needs a shower door put on) overall I would recommend them and i will stay again.
Lenox Good Room ”
The place is still on renovation. Too much dust on the 4th floor where we past by going to our room. Breakfast is good. Waiter just need to smile more. The bathroom is just OK but the location of the vitai should be on the right side. Left side make it short. Once the renovation is complete I will for sure stay again at Lenox.
Best option in Dagupan”
This place is really the only proper hotel in the area so I'm recommending it by default and it's actually a nice place to spend a few nights in. Hotel is under renovation, nice modern rooms now available for guests to enjoy.
Located on a busy street
Nice and clean”
Good place to stay and its in the city center.
The hotel is clean and the staff are friendly and accomodating. We wanted to have lunch in the restaurant, however most of the food in the menu are not available so we decided to buy food outside for the children which leads to a confrontation with the security guard. After explaining to the receptionist that there is almost nothing available on their menu they finally allowed us to take in the food. Breakfast choices can be improved.
Hi maam/sir, thank you for your feedback on our property. We apologize for the inconvenience of menu unavailability. We are currently renovating our kitchen hence many options on our menu are unavailable at the moment. We are expediting the renovation and expect to complete and restore menu availability at the end of the month. We thank you for your patience and understanding on this matter.
I was in a twin room and after midnight dogs did not stop barking outside”
Checked in late hoping to get a good nights sleep. I got a twin room but as the hotels was fully booked I could only get a twin bed. The dogs outside kept on barking for ages after midnight Breakfast was rubbish only rice some bacon type thing and some kind of mince no fruit and only basic sliced bread, of course I didn’t eat amnything at all
1 night stay due to business”
The staff are kind and polite, the place can be found on waze, so it's easy to find, we have no problems with everything, it's just that the door has a small space, and we can see the outside from our room. The door is not fit to the frame. The sound from the hallways can be heard because of this. Aside from that, i'll definitely book here again when i need to go to dagupan :)
All staff were all helpful. Since I know that Dagupan is a good place to buy milkfish (bangus), from the ladies at the reception to the security guards, staff guided me how to get to the market. The place is good 10- or 15-minute walk from the hotel. 7-Eleven is just around the corner. Bus terminals are also near. Banks are available in case you need extra cash. Overall, I am more than satisfied with my stay...even if it is for overnight only. Not your typical hotel in the province.