Above average”

There is no air con in the room and it get very hot during our stay.

Excellent Boutique Hotel ”

Excellent and friendly staff from the hotel, the place is clean and all the necessary model facilities still available for us. If we ever come back to Zurich - this can be our first option to stay in a Boutique Hotel like Leonardo

Great staff performance ”

I was there for my honeymoon and birthday. The staffs were so nice to prepare a nicer room for us and the room was well decorated with lots of chocolate and welcome drink for us. They even prepare a birthday card for me! I must compliment one of the staffs, Lara, for the excellent service she provided.

Compact room”

The room is small, but you may find the desired amenities in the drawers/ under the desks. Location wise, it is in between the city centre and the airport. We chose this hotel as we are only staying for a night before we took a flight out from Zurich. Probably not the best option if you were to roam around the city. Generally the area is not as happening. Tram station right in front. Staffs were friendly and welcoming.

Lack of ventilation ”

Nice hotel well situated and kind check in staff but the lack of cooling and ventilation makes it very uncomfortable in summer

Nice Hotel near Old Town”

Friendly staff, value for money, tram station just across the road, nearby Old Town

Clean pleasant hotel”

Very good.

Thank you Agoda”

First of all, our room was upgraded to suite by Agoda due to some tech error. So thanks Agoda for favorable solution. Hotel room is compact but plenty for a family of 4, clean and functioning. There are always 1 or 2 staff at the reception but they were really friendly and helpful with information. Hotel location is quite a distance to city centre, but tram station is 100m away, so it wasn't an issue. Coop supermarket is next door if you need to buy anything.

Above average”

It has started getting hot during summers in Europe .. While this hotel did not have airconditioning, there was one tiny table fan in the room which was totally ineffective.. the room did get very warm and it was quite an uncomfortable stay... the rooms were nice, breakfast was just ok..

Comfortable Stay and Close to Tram ”

This hotel is close to the tram going to the airport, which was important for us. We had a pleasant stay and enjoyed the breakfast choices. Hotel staff were helpful. Grocery store close by. Whenever it didn't snow, we walked to our tourist destinations, which we enjoyed. We loved the view outside our balcony especially when it snowed. This hotel is close to universities which makes it close to restaurants and bakery shops. We will stay here again.

Excellent!”

I stayed there just for one night but I really had a nice time there. The hotel looked small from outside, and it may not be the 5 star hotel with gorgeous interior, but the room was clean with very nice smell, the bath tub was big with good amenities, and staffs were supportive. I could have a nice relaxing time. The hotel is located right in front of the tram station which is only 5 min from the central station. Also, there is a supermarket right next to the hotel, and also a nice lovely bakery was near the hotel. I recommend this hotel if you are looking for staying in Zurich at good price. I will use this hotel again when I go to Zurich next time.

Good Place to stop”

The location of the hotel is slightly off the beaten path, however there is a tram/bus stop very close to the hotel. The tram/bus allows quick access to the train station, downtown or airport. The hotel has prepaid tram/bus tickets to the airport that you can purchase. There is also a tasty bakery a few steps away. The staff was very friendly and spoke english. Rooms were clean.

Awesome friends trip”

It is a lovely hotel with friendly reception staff. Unfortunately it is not air conditioned but electric fan is provided during our hot stay. It is not in a walking distance from the train station but only takes 10 minutes by tram. I will recommend this hotel to someone who is looking for good value hotel.

NOT A 4 STAR STANDARD HOTEL”

PLEASANT. The hotel is rated as 4 star, yet the services provided isn't. Room rates are very expensive, yet we do not get the 4 star service. Room service menu is limited & the kitchen operates according to designated time. Beats the purpose of having a room service in a hotel, when you are not getting food after hours. Room service food delivered to the room is part of the service & part of the service tax which is being included in the room rate, yet the hotel charging additional for room delivery. If not, the guest have to go down to the restaurant to collect their food. My 1st time experiencing such a service, specially at a 4 star hotel with a very high room rate.

Free wifi is only 24hrs no connection after”

Our day 1 was good, reception staff was helpful with our 24hr ticket for the tram. Our day 2 was terrible because the free wifi usage was only good for 24hrs. They keep on changing the code for the wifi usage but it will not work. They are not telling the true situation that they have 2 sets of wifi code. One that works and one that does not.

A good Hotel for business travelers”

Everything was good, except the breakfast, i suggest you have breakfast outside as there are more options available with cheaper price. there are lots of restaurants and bakeries in zurich with daily fresh cakes and breads. the hotel is Near ETH and the bus stop is just opposite the hotel which takes you to the central with only 3 stops.

Veraltetes Hotel, schlechter Service und dreckig”

Hotel ist etwa 15 Minuten mit der Straßenbahn vom Stadtkern entfernt und somit nicht zentral-problematisch da die Straßenbahnen unter der Woche nur bis 0 Uhr fahren. Das Receptionspersonal war völlig überfordert mit einer Zimmerumbuchung bzw. beim Ermitteln der Wechselwertes. Die Zimmer haben alle ein eigenes Thema, jedoch veraltetes Mobiliar und nicht sauber. Insbesondere im Bad waren noch Haare auf dem Boden und im Waschbecken. Insgesamt nicht zufrieden und das bei für einen deftigen Preis! Nicht nochmal.

Cosy place and versatile offers”

The experience on top of the physical advantages of location, access to transport, view etc has been exceptionally enhanced due to the friendly staff and smiling service. Staff was smart and was aware of different needs of travelers. They had exact information and very practical advise. I was offered the nuances of lesser known interesting destinations. I will stay there again

Nice hotel with cleam rooms and friendly service”

We stayed for 3 nights and enjoyued it very much. The staff was very helpfull and friendlhy with all our questions. De room is very nice and clean, good bathroom and great service. In summer it could be a bit warm in the room cause there is no airco, just a fan but we had no problem with it eventhough it was 25/26C at that time

Close to transporation”

basic hotel room, nothing extraordinary. it's close to the tram stop which gives easy access to the town centre. you can also take the tram directly to zurich airport, it's about 25 minutes ride, very convenient. the rooms are really small and it only came with one set of pillows and towel, we have to call the reception for more and the pillow we got was a bit of a joke. only upside is that they have good connection to the town centre and the airport. located in a residential area not much around except for a bar/restaurant and also atm next door.