"Nothing lacking, friendly proffesional staff, beautiful lobb..."
November 25, 2018
300 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.2|
|Distance to city center||1.2 km|
|Nearest airport||Adolfo Suárez Madrid-Barajas Airport (MAD)|
|Distance to airport||11.9 km|
"This hotel is near San Bernardo station less than 300 metres away, and sits on the line that stops at Opera and this is already very good."
December 31, 2017
"It is cozy and sufficient."
December 31, 2017
"We love the rooms, the friendly staff, and the fantastic breakfast options."
January 4, 2018
"Thanks hotel and very friendly staff."
March 10, 2018
Part of a popular hotel chain, Leonardo Hotel Madrid City Center is located on the corner of the busy Calle de Alberto Aguilera in a modern, reserved building. The airport is about a 30 minutes’ drive away while taxis wait to ferry guests to nearby tourist spots. There is also the option of walking to the Arguelles or San Bernardo metro stations which are close by. Wi-Fi is offered throughout the property, and guests also have access to a simple restaurant and bar. This property is a mid-range accommodation choice located near shops and restaurants, making it a great base camp for any adventure in Madrid.
"This hotel is close to 2 Metros ( different lines) and near..."
July 30, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Leonardo Hotel Madrid City Center
Okay but prefer other location”
The hotel is a bit far from the center. You have to walk around 2 kilometers and the straight route seems to be unsafe. Other than that, everything is okay. Staff were generally pleasant and helpful. Our room was a bit small but not uncomfy. It has a very nice view of the city.
Exactly the sort of hotel you would need for a city break, in a great location only 10 minute walk to the main shopping streets, restaurants close by, safe neighbourhood and the hotel itself was clean, modern and welcoming
This hotel is close to 2 Metros ( different lines) and near the main sights of Madrid. I walked everywhere. There are 2 supermarkets within 200m. The room had a fridge and kettle which was great with my 4 day stay. The staff efficiently organised a medical appt for me.
Super friendly staff. Good facilities incl. Business centre.
Good friendly service, complete and cozy”
We stayed for two nights as family travelers who wanted to just sightsee Madrid. This hotel is near San Bernardo station less than 300 metres away, and sits on the line that stops at Opera and this is already very good. Besides breakfast was good and we enjoyed the coffee making in the rooms. Nearby we were able to have dinners at a Chinese restaurant only 200 metres away as we were missing Asian hot foods. I like the property. It is cozy and sufficient.
Hotel with a "Big PLUS"”
The one that attracts me most is the sweet scent that starts from the hotel lobby to your room, that good smell 24 hours a day is a big plus.This is the type of hotel that you would love to stay in your room and on your bed longer as much as possible, specially when you are too tired.
clean and tidy”
Clean and tidy and only 10 min walk to Metro
NH Nice Hotel”
We were out most of the time, and returned to sleep. There is a convenience store just across the road. Metro was nearby and we had no problem lugging 23 kg baggage to and from the hotel. Area is quiet. Some cafes were nearby but we preferred to go to Madrid Sol area via Metro where choices for food and shopping were better. Escaped a pickpocket at the Apoche rail station, due to my wife's alertness. Hotel provided hot water downstairs at the lobby. Packed sandwiches also available at the lobby.
Pleasant surprise. Lovely hotel for the price. ”
We were prepared for very basic room - arrived 1am departed 8am.- found room spacious and lovely bathroom. Great location. Staff helpful, even packed us fruit and doughnuts for the journey as we didn't have time for breakfast. Great location,close to Metro San Bernardo and Bernadino. Wish we could have stayed longer. Definitely recommend.
Uncomfortable beds, looks nicer than it is”
Beds had only a thin sheet on top which was uncomfortable to sleep with, no duvet provided. The bed was hard and both didn’t sleep well at all. Be careful when you ask for a balcony and don’t pay more for one until you have seen it - it’s nothing more than a large window that you cannot step out to. Room was really small and wouldn’t bother with paying extra for the deluxe room, the only difference is a bigger sofa, apart from that it’s the exact same as the “comfort”room. Walls were paper thin and could hear every movement from either side and outside. Good things were it was clean, and staff were mostly friendly and helpful. Was also a good location to get everywhere. Just really need to make the beds more comfortable and the walls more soundproof!
excellent hotel for the maney value, great location, very close to subway, frendly staff, great breakfast with various choices, recommend to anyone for a pleasent stay in Madrid
Chic, and breeyy”
Nothing lacking, friendly proffesional staff, beautiful lobby, tremendous breakfast, perfect location.
Thanks hotel and very friendly staff.
Dear Guest, First of all, we would like to thank you for sharing your experience. We are pleased to know that Leonardo hotel Madrid City Center reached your expectations because one of our main objectives is to help our guests to enjoy their stay in the city. We will share your comments with our front desk staff and will be a pleasure to welcome you again in your next stay in Madrid. Best regards, Iván Lara Operations Manager
Everything was fine, breakfast was great. However, poor internet connection was a constant nuisance
Nice hotel. Friendly staff. A little far from city center. Very few facilities (money changing etc)..
Dirty ed sheets”
Excellent location, I walked to the Gran Via, several sites and restaurants in the area. However, when it comes to the hotel and the cleanliness, it was bad. I stayed there for 4 nights, my bed was not cleaned once. The 3rd night my room was not even cleaned, the next day I asked the cleaner to change the sheets, she said she’d do it but it didn’t happen. I was very disappointed because the hotel is nice and in conviniently located. I wouldn’t stay there again nor recommended to a friend. I am not picky but at a hotel, I like my bed to be changed at least once after the second night.
Dear Macos, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, We will speak with our housekeeping staff for that kind of situations never happened again. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Iván Lara Operations Manager
the only thing i appreciate is their condition is good. but staff ISN'T HELPFUL at all and not kind. Besides, their management also need to improve as they have their toothpaste and toothbrush ran out of stock.
Real Madrid trip”
The stay was good and helped immensely as I had booked for 2 adults and 1 child only to be told that my child was not included. Although we had to give up the junior suite because of the apparent lack of space in the junior suite the receptionist was very helpful in offering an extra bed for our son to my delight at no charge (which we shouldn't of paid for but I can imagine some hotels may of tried to). We didn't have food, so our comment was average but the only suggestion I would make is that there are no tea/coffee making facilities in the room which is slighly inconvenient...other than that, a good stay and would stay there again.
Good location, a bit noisy in the hotel ”
Located close to different worth visiting area's (by walking distance) and sub way station. Rooms are clean. Only downside of our stay was the noisiness in the hotel (Our upper neighbors had a early check out-- Alarm clocks, shower, door, walking)