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11 Nov 2019
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12 Nov 2019
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8.7
Excellent
/10
(2487 reviews)See what guests said
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8.4
Excellent
Location rating score
Excellent location - 330 meters from city center
Free Wi-Fi
2018
Leonardo Royal Hotel Berlin Alexanderplatz
Otto-Braun-Strasse 90, Friedrichshain, Berlin, Germany, 10249 - See map
"Hotel Staff service is a remarkable credit - reception / breakfast entrance greeting / concierge staff, they make u feel like home and give you confid..."
Anson - September 10, 2018
Exceptional reputation
Recommended by 94% of guests
Recommended by 94% of guests
Exceptional cleanliness
9.2 rating for cleanliness
9.2 rating for cleanliness
780 meters to public transportation
Free Wi-Fi in all rooms!
Currency exchange
Sauna
Steamroom
Cheaper than 96% of all properties in Berlin in the last 24 hours
Compared to 2,431 Berlin properties at Agoda for various dates
Property ranking|Compared to 2,431 Berlin properties
See all rankings
Value for money score
8.9/10
Cleanliness score
9.2/10
Room comfort score
8.7/10
Service score
8.9/10
Better than
99
%
of Berlin properties
Better than
98
%
of Berlin properties
Better than
98
%
of Berlin properties
Better than
97
%
of Berlin properties
| Value for money | 8.9 |
| Distance to city center | 0.7 km |
| Location rating | 8.4 |
| Nearest airport | Berlin Tegel Airport (TXL) |
| Distance to airport | 9.3 km |
Rooms available at Leonardo Royal Hotel Berlin Alexanderplatz
8.7
Excellent
Room comfort & quality
Room photos and details
Deluxe Double Room
...
- Room size: 33 m²/355 ft²
- Non-smoking
- 1 double bed
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Room photos and details
Junior Suite
...
- Room size: 42 m²/452 ft²
- City view
- 1 queen bed
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Room photos and details
Deluxe Triple Room
...
- Room size: 32 m²/344 ft²
- Bathtub
- 1 double bed and 1 sofa bed
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Room photos and details
Comfort Double Room
...
- Room size: 20 m²/215 ft²
- Non-smoking
- 2 single beds or 1 double b...
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Room photos and details
Superior Room
...
- Shower
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Room photos and details
Run of House
...
- Shower
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Room photos and details
Double Superior Room
...
- Shower
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Room photos and details
Deluxe Triple Room
...
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Room photos and details
Double Single Use Standard
...
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Room photos and details
Room standard
...
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What people love about Leonardo Royal Hotel Berlin Alexanderplatz
- Location8.8Excellent
"Great location next to a tram stop and close to the city centre."
trevor
|
January 8, 2019
- Cleanliness9.2Exceptional
"The room was excellent - large, clean, tidy and well appointed."
Daniel
|
March 2, 2018
- 10.0Exceptional
"Their faciities are ample to say with a great lounge/bar."
Elgin
|
December 11, 2018
8.0
Very good"Excellent room, great breakfast, nice bar area, friendly atm..."
Michael
|
March 11, 2018
An overview
Well-positioned in Friedrichshain, Leonardo Royal Hotel Berlin Alexanderplatz is the ideal point of departure for your excursions in Berlin. The hotel is not too far from the city center: just 0.7 km away, and it normally takes about 25 minutes to reach the airport. For those of you who want to venture out, Audioweg Frauengefangnis Barnimstrasse 10, Haus des Lehrers, The Bargain Book Shop are just some of the attractions available to visitors.
First-rate hotel services and facilities that define the Leonardo Hotels experience await you at the Leonardo Royal Hotel Berlin Alexanderplatz. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage can be enjoyed at the hotel.
Guests can choose from 346 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Leonardo Royal Hotel Berlin Alexanderplatz is an excellent choice for your stay in Berlin.
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Most talked about facilities
Breakfast
125 mentions
Housekeeping
96 mentions
Internet
17 mentions
Food & Dining
14 mentions
What they offer
10.0
Exceptional"My family and I all agreed our experience there was a great ..."
Elgin
|
December 11, 2018
View all reviews
Preview these facilities:
- Fitness center
- Sauna
- Restaurants
Languages spoken
- English
- Dutch
- Spanish
- Chinese [Mandarin]
- German
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Spa
- Tours
- Garden
- Steamroom
- Sauna
- Ticket services
Dining, drinking, and snacking
- Bar
- Room service [24-hour]
- Restaurants
- Vending machine
Services and conveniences
- Concierge
- Dry cleaning
- Safety deposit boxes
- Currency exchange
- Laundry service
- Smoke-free property
- Daily housekeeping
- Luggage storage
- Smoking area
Access
- Check-in/out [express]
- Facilities for disabled guests
- Pets allowed
- Elevator
- Front desk [24-hour]
Getting around
- Bicycle rental
- Car park [charges apply]
- Car power charging station
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Nearest essentials
Airports
Berlin Tegel Airport (TXL)
9.3 km
27 minutes
Berlin Schönefeld Airport (SXF)
16.7 km
36 minutes
Public transportation
Schillingstrasse Subway Station
770 m
Strausberger Platz Subway Station
1.1 km
Hospital or clinic
Vivantes Klinikum Im Friedrichshain
1.1 km
17 minutes
Shopping
Kurfürstendamm
7.7 km
26 minutes
Convenience store
Denn's Biomarkt Store
3.0 km
9 minutes
Cash withdrawal
ATM
160 m
2 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining
Breakfast options
Vegetarian
Vegan
Gluten-free
Restaurants on site
Vitruv
Cuisine:European, German, International
Menu:Buffet
Bar Leo90
Cuisine:European, German, International
Menu:Buffet
Nearby restaurants
German cuisine
Speisegaststatte Pila
300 m German, Vegetarian
Do The Pop
430 m German
Blue Label
570 m German
American cuisine
Las Malvinas - Steakhaus Restaurant Berlin
140 m American, Argentinean, European
Restaurant Alberts
820 m American, Barbecue, Cafe
Belushi's
850 m American, Bar, International
European cuisine
Cafe Juli"s
500 m European, Portuguese
Speisezimmer Herr Bielig
510 m European, Portuguese
Nocti Vagus
530 m European, German, Vegetarian
What's nearby
Popular landmarks
- Alexanderplatz - 1.02 km
- Museum Island - 1.87 km
- Pergamonmuseum Museum - 1.92 km
- The Berlin Wall - 2.04 km
- East Side Gallery - 2.25 km
- Memorial of the Berlin Wall - 2.44 km
- Brandenburg Gate (Brandenburger Tor) - 3.33 km
- The Holocaust Memorial - Memorial to the Murdered Jews of Europe - 3.33 km
- The Reichstag Building - 3.45 km
- Gedenkstaette Berlin-Hohenschoenhausen - 5.51 km
Nearby landmarks
- Audioweg Frauengefangnis Barnimstrasse 10 - 300 m
- Knaack Club - 430 m
- Haus des Lehrers - 530 m
- Magnet Club - 620 m
- The Bargain Book Shop - 640 m
- Korsettmanufaktur TO.mTO Berlin - 700 m
- Weekend Club - 700 m
- Haus der Elektroindustrie Building - 720 m
- Prenzlauer Berg Museum - 720 m
- Gruner Salon Club - 750 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-6 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 7 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
Getting around
Distance from city center: 0.7 km
Travel time to airport (minutes): 25
Extras
Breakfast charge (unless included in room price): 19 EUR
Daily Internet/Wi-Fi fee: EUR
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 5
Number of restaurants: 1
Number of rooms : 346
Year property opened: 2009
Most recent renovation: 2009
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Compare to other recommended properties
 Leonardo Royal Hotel Berlin Alexanderplatz | Best value!  |  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 2487 reviews 8.7 Location 8.4 | Exceptional 500 reviews 9.0 Location 9.0 | Excellent 593 reviews 8.6 Location 8.5 | Excellent 1441 reviews 8.1 Location 9.4 |
| Neighborhood | Friedrichshain | Mitte | Wilmersdorf | Mitte |
Most helpful reviews for Leonardo Royal Hotel Berlin AlexanderplatzAmazing breakfast but a bit far from centreIt is a bit far from the centre (2km walk) but there is a tram going almost next to the hotel. Breakfast is amazing! Rooms were clean and lots of space, we had 2 standard rooms and one junior suite. There is nice terrace outside. Lot of business travellers.Got a free upgradeHad a great stay! We were upgraded to the presidential suite for free which was great! Really enjoyed my stay there. Staffs were friendly and welcoming. Can't really review on the room as I didn't stay in the room I've booked. Location is about a 15 mins walk from Alexanderplatz U-bahn. You can take a tram (1 stop) from the U-bahn to the hotel. If you're pushing a piece of luggage, it's better to just take the tram to the hotel as the walkways to the hotel is very uneven since it's a cobblestone. Even then, the tram to the hotel is a 5 mins walk. Nearby there really isn't anything much. The centre is still at Alexanderplatz. Overall, due to the location being a little inconvenient, I would not really recommend. For the price of the room, you can get a hotel nearer to Alexanderplatz. But if you like to stay somewhere quiet and undisturbed, I would recommend here cause it's away from the centre. Great experience!Really loved the hotel! The staff were friendly, the room was clean with nice amenities, location is good! Everything was really amazing! Try the cocktails at the bar!! They were great!I trully recomend this hotel!Good HotelThis Hotel is close to both bus and tram, so it is easy to get around from there. The room was very large and the bed comfortable. The only downside was that one curtain wouldn't close completely and the bathroom faced the window, so had to prop it closed with our suitcase. There was a large selection for breakfast and provided a restaurant and bar snacks also.They go the extra mile!Had a very good stay here on a trip to Berlin for my boyfriend's birthday. They left fizz and chocolates in our room, and really went the extra mile. Location means sometimes a little walking or transport to other parts of Berlin and the sights, but it's within easy reach of a lot of attractions. Comfortable hotel with great staff.
Group
Stayed 3 nights in May 2019
Comfort Double Room
Excellent8.0
Sailafrom FinlandReviewed June 11, 2019
Group
Stayed 1 night in May 2019
Comfort Double Room
Excellent8.8
Kyrafrom SingaporeReviewed May 10, 2019
Couple
Stayed 4 nights in July 2019
Comfort Double Room
Exceptional10.0
Marianafrom NetherlandsReviewed July 09, 2019
Couple
Stayed 5 nights in March 2019
Comfort Double Room
Exceptional10.0
Ruthfrom AustraliaReviewed April 05, 2019
Couple
Stayed 4 nights in July 2018
Comfort Double Room
Exceptional9.6
Andreafrom United KingdomReviewed March 05, 2019
Reviews of Leonardo Royal Hotel Berlin Alexanderplatz from real guests
Overall rating
8.6
Excellent
From 11152 reviews
Provided by verified guests of 
Agoda Reviews (2487)Booking.com Reviews (7409)
Rating via Agoda8.7
/
10
Excellent
High score for Berlin
Rating
9+ Exceptional (715)
8-9 Excellent (301)
7-8 Very Good (262)
6-7 Good (63)
<6 Below Expectation (75)
Time of the year
Mar - May (342)
Jun - Aug (431)
Sep - Nov (305)
Dec - Feb (338)
All guests (2487)
All room types
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Showing 1416 verified guest comments
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Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Alexanderplatz
- Schillingstrasse Subway Station is within 0.77 km
Amazing breakfast but a bit far from centre”
It is a bit far from the centre (2km walk) but there is a tram going almost next to the hotel. Breakfast is amazing! Rooms were clean and lots of space, we had 2 standard rooms and one junior suite. There is nice terrace outside. Lot of business travellers.
Dear Saila, Thank you very much for taking the time to evaluate your stay at Leonardo Royal Hotel Berlin Alexanderplatz. We wish you all the best and are looking forward to your next visit. Best regards, Katrin Kraske, Guest Relations Manager
Got a free upgrade”
Had a great stay! We were upgraded to the presidential suite for free which was great! Really enjoyed my stay there. Staffs were friendly and welcoming. Can't really review on the room as I didn't stay in the room I've booked. Location is about a 15 mins walk from Alexanderplatz U-bahn. You can take a tram (1 stop) from the U-bahn to the hotel. If you're pushing a piece of luggage, it's better to just take the tram to the hotel as the walkways to the hotel is very uneven since it's a cobblestone. Even then, the tram to the hotel is a 5 mins walk. Nearby there really isn't anything much. The centre is still at Alexanderplatz. Overall, due to the location being a little inconvenient, I would not really recommend. For the price of the room, you can get a hotel nearer to Alexanderplatz. But if you like to stay somewhere quiet and undisturbed, I would recommend here cause it's away from the centre.
Dear Kyra, Thanks for your great review. We are very pleased that you enjoyed your stay at our Leonardo Royal Hotel Berlin Alexanderplatz and our team made an important contribution to this. To provide you an excellent service is always our mission and it is a great pleasure to see that you appreciate our efforts. We are looking forward to welcoming you again as a guest. Best regards, Katrin Kraske, Guest Relations Manager
Great experience!”
Really loved the hotel! The staff were friendly, the room was clean with nice amenities, location is good! Everything was really amazing! Try the cocktails at the bar!! They were great!I trully recomend this hotel!
Dear Mariana, Thank you very much for visiting and providing us with your impressions of the Leonardo Royal Hotel Berlin Alexanderplatz. Guest comments are extremely useful for improving our performance. We do our best to accommodate our guests and make sure they will experience a memorable and comfortable stay. We are really glad to know that you enjoyed our service, the central location, the comfortable room and the happy hour. I have forwarded your lovely feedback to the hotel team. With great pleasure we would like to welcome you again as a guest in Berlin and wish you all the best. Kind regards, Katrin Kraske, Guest Relations Manager
Good Hotel”
This Hotel is close to both bus and tram, so it is easy to get around from there. The room was very large and the bed comfortable. The only downside was that one curtain wouldn't close completely and the bathroom faced the window, so had to prop it closed with our suitcase. There was a large selection for breakfast and provided a restaurant and bar snacks also.
Dear Ruth, We are very happy to know that you enjoyed your stay. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are glad to welcome you again to the Leonardo Royal Hotel Berlin Alexanderplatz and to convince you of our ever improving commitment to excellent service. Best regards, Katrin Kraske, Guest Relations Manager
They go the extra mile!”
Had a very good stay here on a trip to Berlin for my boyfriend's birthday. They left fizz and chocolates in our room, and really went the extra mile. Location means sometimes a little walking or transport to other parts of Berlin and the sights, but it's within easy reach of a lot of attractions. Comfortable hotel with great staff.
Dear Andrea, Thank you very much for visiting and providing us with your impressions of the Leonardo Royal Hotel Berlin Alexanderplatz. Guest comments are extremely useful for improving our performance. We do our best to accommodate our guests and make sure they will experience a memorable and comfortable stay. We are really glad to know that you enjoyed our service. I have forwarded your lovely feedback to the hotel team. With great pleasure we would like to welcome you again as a guest in Berlin and wish you all the best. Kind regards, Katrin Kraske, Guest Relations Manager
clean and decent space ”
it is comfortable, and at a very reasonable price
Dear Kai, We appreciate your evaluation and thank you. Our team and I are looking forward to welcome you back at our Leonardo Royal Hotel Berlin Alexanderplatz. Best regards, Katrin Kraske, Guest Relations Manager
never got to stay- they overbooked!! ”
Arrived at hotel which we had booked 2 weeks previously and fully paid. Informed upon arrival that they had overbooked the hotel and no room available. Advised to have a drink on them at the bar and then they would get us a taxi to another hotel. Bar staff- rude! Informed that the voucher did not cover my usual tipple of gin and could only have wine or beer. Transferred to a different hotel totally away from Alexanderplatz where we had chosen to stay. Looking at reviews this has happened to other people so beware!!
Dear Denise, Thank you very much for your feedback and your honest and helpful words. It helps us to recognize our weaknesses and improve our performance. We regret that we did not meet your expectations and such an overbooking is seldom but it can happen. We understand that you haven't liked it. We moved you into our sister hotel at famous Friedrichstraße, which is also really centrally located at Berlin Mitte. You've got a drink at our bar and the tour to the hotel free of charge. We would like to apologize for the rude behavior at bar and will sensitive the staff again. Please be assured that your comments have been discussed with the respective head of departments. We would be glad to welcome you at the Leonardo Royal Hotel Berlin Alexanderplatz and to convince you of our ever improving commitment to excellent service. Best regards, Katrin Kraske, Guest Relations Manager
Awesome hotel awesome staff”
The staff were more than willing to help and accomodate to guest needs. Their faciities are ample to say with a great lounge/bar. The rooms are big and comfotable. My family and I all agreed our experience there was a great one.
Dear Elgin, Thank you for sharing your positive experience with us. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. We would be happy to welcome you again and wish you all the best. Kind regards, Katrin Kraske, Guest Relations Manager
Convenient location”
The location isn't too far from the train station and hotel is spacious and clean. Nothing much to complain about, except for the bathroom could be improved with partition, at least it won't get wet on the floor after bathing. AWESOME bar with great cocktails available just below the hotel. One big plus point for staying there!
Dear Li, Thank you very much for your feedback. Guest comments are extremely useful for improving our performance. It is our goal to make each of our guests feel special. We are glad to welcome you again to our hotel and wish you all the best. Kind regards, Katrin Kraske, Guest Relations Manager
Great hotel”
We stayed with friends for the weekend. Great hotel, everything about it was lovely , would stay again , all staff were very helpful with directions to attractions and the transport service is amazingly impressive ****
Dear Christine, Thank you very much for your feedback and providing us with your impressions of the Leonardo Royal Hotel Berlin Alexanderplatz. Good to hear that you enjoyed our excellent services, the helpful staff and the good location. We are glad to welcome you again to our hotel and wish you all the best. Kind regards, Katrin Kraske Guest Relations Manager
Value for Money, clean and nice breakfast.”
It's a nice hotel. Breakfast is good.
Dear Edmond, Thank you very much for your feedback and providing us with your impressions of the Leonardo Royal Hotel Berlin Alexanderplatz. Good to hear that you enjoyed our excellent breakfast, the helpful staff and the clean room. We are glad to welcome you again to our hotel and wish you all the best. Kind regards, Katrin Kraske, Guest Relations Manager
hotel conveniently located in alexanderplatz”
hotel was in a decent Location and room was comfortable and spacious. however we did find during the summer months (July onwards) the air conditioning for our room wasn't strong enough and it felt kind of warm. staff were attentive and brought us a fan, and are always on hand for help.
Dear Chye, Thank you very much for staying at the Leonardo Royal Hotel Berlin Alexanderplatz. We were pleased to welcome you at our hotel and to read that you were satisfied with our service and standards. We take your improvement proposal about the air condition in our modernization plan. Our team and I wish you all the best and we look forward to your next visit. Best regards, Katrin Kraske Guest Relations Manager
Good hotel”
The hotel was fine and our double room was good - nice layout, well furnished and reasonable size. It seemed a little bit out of the way at first and has a string of dilapidated, ugly buildings between it and Alexander Platz station. But then we discovered there is a tram just near the front door. A short walk in other directions and up side streets takes you to a number of trendy, chilled-out, untouristy residential areas filled with many cafes, bars, restaurants and other small shops. The locals seem very relaxed, affluent and happy. It was an area that we probably wouldn't have visited if not for the hotel, but we're glad we did.
Dear Steven, Let me start by thanking you for your feedback regarding your stay at the Leonardo Royal Hotel Berlin Alexanderplatz. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again and wish you all the best. Kind regards, Katrin Kraske Guest Relations Manager
Good location and friendly staff”
We stayed for 3 days in this hotel. They had a good breakfast worth the mkney we spent for the hotel. It’s not far from the center and 2 stop to Alexanderplatz. I would recomment this hotel for all the people who wants to visit berlin. The bed is so compy and quite.
Dear Philipp, Thank you very much for visiting and providing us with your impressions of the Leonardo Royal Hotel Berlin Alexanderplatz. We do our best to accommodate our guests and make sure they will experience a memorable and comfortable stay. We are really glad to know that you enjoyed our breakfast, the location and our service. With great pleasure we would like to welcome you again as a guest in Berlin and wish you all the best. Best regards Monika Schüler Customer Feedback Agent
Very comfortable”
We had a great stay here. It is a short light rail ride to Alexanderplatz which is a good base for exploring Berlin. Staff were very helpful when we had questions and helped me print out my boarding passes for our flights.
Dear Penelope, Thank you very much for staying at the Leonardo Royal Hotel Berlin Alexanderplatz. We were pleased to welcome you at our hotel and to read that you were completely satisfied with our service and standards. Our team and I wish you all the best and we look forward to your next visit. Best regards Monika Schüler Customer Feedback Agent
I have a pleasant stay here”
This hotel is easy to find, has perfect location and very near to Alexanderplatz. There is a tram stop and bus stop around 2 minutes. Room is also super clean, I think because the housekeeping staff is very demanding. I read many reviews about the church bell, but not too loud and is not a big problem for me. It will be completely perfect, if the cleaning staff can value the guest’s time for taking rest. Not keep screaming and knocking the door, for offer make up room. I was so annoyed by 3 times screaming and knocking door during my last day stay.
Dear Luce, Thank you very much for visiting and providing us with your impressions of the Leonardo Royal Hotel Berlin Alexanderplatz. It is great for us to know that we met your expectations concerning cleanliness and location. We can understand that you were annoyed about the knocking and we apologize for that. Please let me suggest you, for your next visit, to use the "Please do not disturb" sign and our cleaning staff will enter your room when you want. With great pleasure we would like to welcome you again as a guest in Berlin and wish you all the best. Best regards Monika Schüler Customer Feedback Agent
Everything feels luxurious and new. Great location, kind stuff.”
The only disadvantage is the church that located just in front of the hotel. I asked for church view so it's a bit hard to complain but I think that also other rooms woke up every morning at 9am because of the church ringing. The view of the church was beautiful, but everything morning, 9am, the bell ringing for couple of minutes. Can't back to sleep after so long time of annoying ringing. Maybe others would enjoyed it. I back the hotel in the early morning so I didn't want to wake up early.
Dear Shay, Thank you very much for choosing our Leonardo Royal Hotel Berlin Alexanderplatz and for sharing your opinion and experience with us. It gives us an opportunity to reflect on our costumer satisfaction and improve our service in the future. We can fully understand that you were annoyed about the ringing church. You can be assured that there is no noise from the church when sleeping in a room in the direction of th courtyard. Thanks for your given points and your lovely comments regarding our hotel. Thanks for your great evaluation. We hope to see you soon as a guest in Berlin. Best regards Monika Schüler Customer Feedback Agent
Excellent”
This is a very good value for money hotel. Breakfast was good with a wide range of choices. We had a very good time staying in this hotel. We will definitely come again when we stay in Berlin next time.
Dear WU, We are very happy to know that you enjoyed your stay. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are glad to welcome you again to the Leonardo Royal Hotel Berlin Alexanderplatz and to convince you of our ever improving commitment to excellent service. Best regards Monika Schüler Customer Feedback Agent
Excellent”
We arrived early around 11am we were refused rooms as the receptionist said the check in time was 3pm. However the receptionist (Male with Specs) was not so helpful. Otherwise the Hotel was nice and clean, good rooms, the location was good too very close to the tram. One had to take a tram to reach out to Alexanderplatz where everything is happening there. Generally i would give the Hotel a 4 star with a rating of 8.0
Great Hotel in Berlin ”
The staff were excellent, they were friendly and helpful. The breakfast was good, a lot of varieties of cold meat, salmon, ham,salami, also hot breakfast such as bacon and egg and sausages. The hotel is located about two tram stops from Alexanderplatz, to walk it takes about 15 minutes. There is also a bus going to Alexanderplatz. The room is roomy, bathroom and shower were good. I will recommend this hotel to anyone who visits Berlin.