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11,686 reviews
11,686 reviews
8.4
Location rating score
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Friedrichshain part of Berlin, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Brandenburg Gate (Brandenburger Tor). Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.
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Bicycle rental
Pets allowed
Car park
Complimentary WIFi in all rooms
Exercise area
Sauna
Front desk [24-hour]
Check-in/out [express]
6 travelers have booked today.
Value for money | 8.9 |
Distance to city center | 0.7 km |
Location rating | 8.4 |
Nearest airport | Berlin Schönefeld Airport (SXF) |
Distance to airport | 18.0 km |
What time is check-in and check-out at Leonardo Royal Hotel Berlin Alexanderplatz?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Leonardo Royal Hotel Berlin Alexanderplatz?
Parking is available for a fee of 20 EUR per day.
Is breakfast offered at Leonardo Royal Hotel Berlin Alexanderplatz?
Start your mornings right, with the continental and buffet breakfast options offered at Leonardo Royal Hotel Berlin Alexanderplatz. Adults can enjoy breakfast offered with an additional charge of 21 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Leonardo Royal Hotel Berlin Alexanderplatz?
Leonardo Royal Hotel Berlin Alexanderplatz features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.
Can business events be hosted at Leonardo Royal Hotel Berlin Alexanderplatz?
On-site venues and convenient event services make Leonardo Royal Hotel Berlin Alexanderplatz an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 600 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Leonardo Royal Hotel Berlin Alexanderplatz?
Leonardo Royal Hotel Berlin Alexanderplatz does not permit smoking in any of its rooms or indoor areas.
What is the closest train, metro, or bus station to Leonardo Royal Hotel Berlin Alexanderplatz?
The closest train, metro, or bus station is Strausberger Platz Subway Station, 1.1 km away from Leonardo Royal Hotel Berlin Alexanderplatz.
What restaurants are nearby Leonardo Royal Hotel Berlin Alexanderplatz?
Leonardo Royal Hotel Berlin Alexanderplatz’s neighborhood is Friedrichshain which includes popular restaurants such as Vitruv, Melis Cafe - Backerei and Las Malvinas - Steakhaus Restaurant Berlin.
What popular shopping places are close to Leonardo Royal Hotel Berlin Alexanderplatz?
Located in the Friedrichshain area, Leonardo Royal Hotel Berlin Alexanderplatz is close to great shopping choices like Architektur Galerie Berlin, Van Liebling and Bis aufs Messer.
What are popular attractions near Leonardo Royal Hotel Berlin Alexanderplatz?
Leonardo Royal Hotel Berlin Alexanderplatz is located in Friedrichshain area, which is famous for attractions such as East Side Gallery, Audioweg Frauengefangnis Barnimstrasse 10 and Friedrichshain Volkspark.
What popular natural sightseeing spots are close to Leonardo Royal Hotel Berlin Alexanderplatz?
Leonardo Royal Hotel Berlin Alexanderplatz is located within Friedrichshain, which makes it conveniently close to natural sights including Großer Bunkerberg and Kleiner Bunkerberg.
10
"Really nice hotel!!"
Daniel
|
June 6, 2022
10
"Very nice shower, clean room, thick walls and couldn’t hear neighbour rooms;"
Kwan
|
June 6, 2022
10
"Hotel is good and its rooms are well msintained"
Srinivasa
|
May 4, 2022
Leonardo Royal Hotel Berlin Alexanderplatz
Leonardo Royal Hotel Berlin Alexanderplatz is a distinct addition to Berlin and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Are you seeking the true Berlin? Experiencing the best of the city's culture is easy with a stay at Leonardo Royal Hotel Berlin Alexanderplatz, located merely 3.3 km from Brandenburg Gate (Brandenburger Tor).
Enjoy all that Leonardo Royal Hotel Berlin Alexanderplatz has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Leonardo Royal Hotel Berlin Alexanderplatz. For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Leonardo Royal Hotel Berlin Alexanderplatz provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Leonardo Royal Hotel Berlin Alexanderplatz. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Fill your days with the array of activities and facilities offered at Leonardo Royal Hotel Berlin Alexanderplatz. A relaxing end to every day is possible with a visit to the steam room, spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Around the property
Be sure to visit some of the city's popular sights during your stay in Berlin. Be sure to stop by Reichstag Building located 3.3 km away, one of the most famous of all local landmarks. A great museum trip can be had at Pergamonmuseum located 1.9 km away, with local art that provides a sense of the region.
Reasons to stay here
Find rooms here that are cheaper than 98% of all other options in the city.
Find incredible value for money here, which is ranked better than 97% of the city's accommodation.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Berlin.
8.6
Breakfast
125 mentions
Housekeeping
96 mentions
Internet
17 mentions
Food & Dining
14 mentions
Languages spoken
Outdoor
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Swimming & soaking
Services and conveniences
For the kids
Access
Getting around
Sports equipment rental
Available in all rooms
Vitruv
Bar Leo90
8.4
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds vary by room. Please check each room's capacity for details.
All children are welcome.
Check-in/Check-out
Getting around
Extras
The property
Parking
Best value! ![]() Leonardo Royal Hotel Berlin Alexanderplatz | ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 2697 reviews 8.7Location 8.4 | Excellent 2300 reviews 8.1Location 9.3 | Excellent 460 reviews 8.7Location 9.2 | Exceptional 674 reviews 9Location 9.6 |
Neighborhood | Friedrichshain | Mitte | Mitte | Mitte |
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A good deal”
The Leonardo Royal Hotel is in what was formerly East Berlin, in a neighborhood known as Nord Mitte (downtown North), which is now a lively, hip neighborhood with lots of restaurants, boutiques, shops and cafes, and also nearby the Prenzlauer Berg, a similar upcoming neighborhood. We found the hotel very pleasant even though the décor in the public spaces were suggestive of the East Berlin history (kitsch, neo Art Deco). Our room (per day) was large enough, nicely decorated and foreseen of all the modern amenities one could wish for. Luckily for us, our room faced the back and a square and not the Otto-Braun-Strasse with a nice looking church (very quiet and few street sounds). We opted for the breakfast buffet (€14 per person per day), which was delicious and generous and made use of the WiFi service (about €6 for one hour per day). The tram was a ½ block away as were 2 buses (great public transportation). We were walking distance from the Nord Mitte and Alexander Platz. Around the corner from the hotel is the Fredrichshaim Volkspark, which we found a tranquil and beautiful oasis.
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Perfect - No.1.”
Everything at this hotel during our stay was exceptional, from booking in, to concierge, great breakfast, facilities, and staff. Everyone was prepared to go that bit extra if you had a request and if they couldn't solve it would check with someone else who could. We would highly recommend this hotel for your trip to Berlin - the location is great for trams and Metro, Thank you Leonardo Royal Hotel, Berlin, Alexanderplatz.
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Dear Brian, Thank you very much for your lovely feedback to our Leonardo Royal Hotel Berlin Alexanderplatz. It is a pleasure to read that we were able to convince you completely of our service and standard. Your comments are such a big compliment to our whole hotel team. Thank you for your great evaluation. If Berlin will be your travel destination again, we would be happy to be your host. Best regards Monika Schüler Customer Feedback Agent
Value + Location + Service = Excellence! ”
I arrived at the hotel on Wed Oct. 7th to discover that the hotel was over booked! I was relocated to a sister hotel in Mitte which was equally beautiful! The issue was managed very professionally and I was upgraded when I returned the following day to Leonardo Royal Hotel Berlin Alexanderplatz. I have stayed here before many times and highly recommend.
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Great Hotel”
The hotel is near to Alexanderplatz(7min walk), really clean, very polite staff-especially the lady who was checking the guests for breakfast(Mrs. Marion?) The breakfast was fabulous, especially the different jams :))). The room was clean(thanks to hard working housekeepers).The check in and out was really quick(3min!), professional! Thank you for reception, we didn't carry around our bags all day around in the city with us after check out. We were happy that the reception stored our bags till we came back to the hotel. We had check out at 12 a.m. and the bags were stored till 5pm. I already recommended the hotel to our friends in the UK and Serbia.You can be sure that we will be guests in Leonardo Hotels in other cities.This was my 2nd Leonardo hotel (was in Budapest before). My partner was first time in Berlin and he came back with really nice opinion about your mentality and discipline. I'm sure that I picked up the best hotel for my partner's birthday. Danke schön! John&Ági
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Dear Agi, Thank you very much for choosing the Leonardo Royal Hotel Berlin Alexanderplatz and your feedback which is a big motivation for our entire team. All feedbacks help us to get an overview on our service quality, yours shows us that we are on the right way. We are happy to read that you were satisfied with us and went back home with positive impressions about your stay. We really appreciate your recommendation and we look forward to welcome you again to our hotel or another Leonardo Hotel. Best regards Monika Schüler Customer Feedback Agent
Wonderful Hotel and Staff”
I have just returned from my stay at the Leonardo Royal and all I can say is "wow". I travelled with my sister to Berlin for a five night break and couldn't have been happier with our accommodation. From the moment we arrived we were made to feel welcomed and throughout our stay all staff were friendly and helpful. The room was immaculate and the whole hotel keep was kept immaculate. Loved the relaxed atmosphere and enjoyed unwinding in the bar. Would most definitely return to the Leonardo Royal if I return to Berlin. Thank you everyone for making our stay so enjoyable!
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Dear Margaret, Thanks for your great review. We are very pleased that you enjoyed your stay at our Leonardo Royal Hotel Berlin Alexanderplatz and our team made an important contribution to this. To provide you an excellent service is always our mission and it is a great pleasure to see that you appreciate our efforts. We are looking forward to welcoming you again as a guest. Best regards Monika Schüler Customer Feedback Agent
The service here is first class ”
Honestly everything about this hotel is great. The staff do everything in their power to help you. We were able to check in early after arriving earlier than expected and definitely more exhausted than expected. The rooms were clean and so comfortable. As brits we drink a lot of tea and coffee and reception kept giving us extra tea bags and creamer for our room (it’s the little things!) They do everything with a smile and are always ready to help or give advice about Berlin. For the price we definitely got a bargain!!!! The location of the hotel is ideal too, just a short walk from alexanderplatz or less than a minute walk to the tram stop. If I’m ever in Berlin again I’ll definitely come back to Leonardo!
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Dear Aliya, Thank you very much for your positive review. Our team and I are happy that you had a wonderful time in Berlin and that you enjoyed your stay at the Leonardo Royal Hotel Berlin Alexanderplatz. Thank you for praising our friendly staff, our service and our good location. We are glad to welcome you again to our hotel. Best regards, Katrin Kraske Guest Relations Manager
What an amazing stay 5 stars look no further ”
Amazing from start to finish one of the best stays we had in a hotel. Ease of access to all parts of Berlin the concierge was at hand to guide and advise. We celebrated my birthday and our anniversary the hotel made that special for us so a huge thank you to the Leonardo Royal. Look no further for a place to stay with breakfast to die for, so much choice, accomdation that was clean comfortable and quiet, a jewel in the crown, a little gem and just a couple of stops on the M4 tram from Alexanderplatz.
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Couple break”
We decided to travel to Berlin for 3 nights and loved the Leonardo Royal Hotel. We were quickly seen to on arrival and shown to our room, which was a classic double. Definitely value for money! The bar is a great place to have a drink, especially if it’s happy hour! Great cocktails and staff. We took a look at the spa but didn’t bother to pay as unfortunately there wasn’t a swimming pool area but that’s a minor fault overall. I read some reviews about the church bells ringing early, but the earliest we heard them was 8hr am. I felt it was a nice touch to wake up to. Location is great too, being 15-20 min walk from Alexanderplatz, where there is central bars, museum and train stations in Mitte. Would definitely stay here again and recommend to a friend!
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Dear Chloe, Let me start by thanking you for your feedback regarding your stay at the Leonardo Royal Hotel Berlin Alexanderplatz. Providing our guests with the best possible service and comfort is always our mission. Thank you very much for praising our bar, in particular the happy hour and our staff, the room and our location. We hope to see you again and wish you all the best. Best regards Monika Schüler Customer Feedback Agent
Great stay in Berlin”
Leonardo Royal Hotel Berlin Alexanderplatz is an excellent hotel, although not actually on Alexanderplast but two tramstops from the square. No complaints about the hotel except that there always seemed to be a lot of people in the lobby area.
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Long weekend in Berlin”
Hotel very clean and staff very courteous. Basic double room very clean with added bonus of free safe and tea and coffee facilities. The only minor gripe is that the room could have done with being a bit bigger and eating and drinking within premises very pricey but when there are so many restaurants and bars within a 10 minute walk this was not really a great problem. Location wise very easy to find from Berlin Schoenfeld Airport via train RE7 or RB14 to Alexanderplatz and tram M4 heading to Falkenburg (take 2 stops and you pass Hotel on right). Is also very easy to walk to all the tourist haunts in Central Berlin from location. All in all I would recommend a stay at Leonardo Royal Hotel.
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Dear Euan, Thank you for your feedback regarding your recent stay at the Leonardo Royal Hotel Berlin Alexanderplatz. We are happy to hear that you enjoyed your stay. We do our best to accommodate our guests and make sure they will experience a memorable and comfortable stay. We look forward to your next visit and wish you all the best. Best regards Monika Schüler Customer Feedback Agent
City Break”
This hotel is quite central to Alexanderplatz approximately 12 to 15 minute walk. However trams M5 and M4 run regularly and both stop near the hotel. An all day ticket cost 7euros and can be purchased from reception. We did not eat in the hotel as found the breakfast prices expensive but there is a shop to the right of hotel, across road which serves breakfast (this is also across road from the M4 tram stop - Am Freidriechshein). Hotel itself is really nice. Only problem we had, was that the room was very warm so we left window open during the day and turned the heating down to as low as it would go which saved putting the air conditioning on through the night - other than that loved this hotel and if in Berlin again would definitely return to it. As sightseeing in Berlin covers a vast area it really is a matter of picking an area where you would like to stay and then choose your hotel.
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Dear Morag, Thank you very much for visiting and providing us with your impressions of the Leonardo Royal Hotel Berlin Alexanderplatz. Guest comments are extremely useful for improving our performance. We do our best to accommodate our guests and make sure they will experience a memorable and comfortable stay. We are really glad to know that you enjoyed our service, the central location and the comfortable room. I have forwarded your lovely feedback to the hotel team. With great pleasure we would like to welcome you again as a guest in Berlin and wish you all the best. Kind regards, Katrin Kraske, Guest Relations Manager
Nice hotel, good location, friendly, helpful staff”
We visited Berlin in May 2016, looking for a centrally based hotel, though not too expensive. I was really happy with this hotel, it ticked all the boxes. Great connections with the 142 and 200 bus services right outside, and a Tram, the M4, just 100 meters up the road direct to Alexanderplatz, so only 4 minutes away. The staff were very friendly, directing us to a local Restaurant which was still open when we arrived after 22.00 on a Sunday night. The room was the expected size for a hotel of this type, with a bed comfortable enough to sleep on, although the pillows were rather soft. This was easily fixed though with a quick visit to reception, who were happy to help. I cannot comment on the food, as we choose to eat elsewhere. This was no reflection on the Hotel, merely the budget we were sticking to. There is a nice cafe just 100 meters up the road near Am Friedschrain Tram stop which serves a good breakfast for a budget, and the tea and coffee there are nice too. Checkout was great too, just handing our room cards back, and all was done since we had prepaid through Agoda.com. Was also nice not to be rushed to leave, as check out time was 12.00. They also stored our luggage for us on the day of departure, which was useful as our flight home was not until 21.10, so we had an extra day to spend in Berlin. Would I stay here again? Most definitely!
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Excellent hotel”
We had a great time in this hotel. Everything was great! Rooms were clean (very clean) on a daily basis and everything was provided. On the last day of staying, check-out was at 12 o'clock (so you don't have to rush in the morning) and we could also use the luggage room on a day of leaving (if you have a late flight home, yoou can spend a whole day in the city without worrying about luggage). The refreshment drink, always at your service in the lobby of a hotel, is a nice gesture as well (one time, we came to the hotel late in the evening, very exhausted from exploring this big city, and we immediately grabbed that tasty cold drink and it was sooo refreshing at that moment, so I guess it serves well for the guests! :) ). Overall, I think is a good value for the money. Location was good too, great connections to the centre (just 2 stops with a tram (tram station is practically in front of the hotel) to the Alexanderplatz - it's a small distance, so you could easily walk as well). And if you want to chill for a little bit and be surrounded by nature somewhere in the area near the hotel, I warmly recommend the Volkspark Friedrichshain with its fairytale statues... The little church is charming as welll. The only complain would be about one person amongst the staff behind the reception desk (not to be misunderstood, the others were great). She was always in a bad mood (despite the fact that we were being nice to her).That kind of attitude just throws you off in otherwise such a pleasant hotel. My partner also complained about the pillow and the mattress being too soft...but that was not such a problem for me. I guess it depends on your taste. Besides that, as I said before, everything was great :), so I recommend this hotel to practically anyone...
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What a find!”
We arrived with an open mind,the price was so much cheaper than other hotels in the area we were prepared for it to be a very basic bolthole,but having flown on laughably cheap flights we wanted to keep the costs down on accomadation too....how wrong we were,it's was superb! We walked to the hotel from Alexanderplatz station( only 3 stops from the airport€3.40).Easy to find,staff were welcoming and in minutes we were in our room,which was warm,well equipped,tea,coffee,bottled waters,fridge,safe,etc etc .Clean,luxurious furnishings and decor,lovely shower and beautiful bathroom.The hotel was such a suprise having expected budget accommodation we were delighted the bar was buzzing ,the restaurant was fab,menu very well priced and exciting ...we stayed for 3 nights and staff were friendly,smiley and helpful.The concierge was so helpful,full of advice for first time visitors like us,taxis arrived in moments, Lots to see and near this central location,we did all the sights,with a mixture of walking trams and subway..so easy.So may choices for food,restauwas superb in th hotel,and Berlin has every type of eatery and coffeee shops with great cake-y choices....we loved it and can't wait to come back.
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60 th birthday”
the Leonardo royal hotel on the alaxanderplatz went a long way to making my 60th birthday weekend in Berlin a great experience. Staff were very helpful,hotel was clean, and all 14 of our group agreed. A nice touch was chapagne choclats @ fruit left in room thanks again very satisfied customer Richard
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Dear Richard, Thank you very much for your feedback regarding your recent stay at the Leonardo Royal Hotel Berlin Alexanderplatz. We are glad that you were satisfied with your stay. Your comments are extremely useful for improving our performance. We hope to see you again soon. Best regards, Katrin Kraske Guest Relations Manager
Lovely hotel, better than expected. ”
Our stay at the Royal Leonardo was great. For the price we weren't expecting much but we're pleasantly surprised, bar and restaurant menu both delicious. Breakfast was quite expensive if you don't book ahead at €19 each but well worth it. All the staff were nice and polite and happy to help. Only downside is the floor was quite dusty. I'm asthmatic so I am more susceptible to dust but it was still quite prevelant. All in all a great stay walking distance to Alexanderplatz and everything worth seeing. Would definitely recommend others to stay here.
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Dear Lewis, Thank you very much for choosing the Leonardo Royal Hotel Berlin Alexanderplatz and your feedback which is a big motivation for our entire team. It is great for us to read that we met your expectations and that you went home with positive memories. We would be happy to welcome you again soon and wish you all the best. Kind regards, Katrin Kraske, Guest Relations Manager
Berlin Discovery”
I really liked this hotel. Extremely clean facility and very nice, modern, comfortable rooms. Staff very helpful and breakfast presentation and selection was great. Location amazing being right near Alexanderplatz in former East Berlin. I highly recommend this hotel. Friedrichshain park close by.
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Dear John, Thanks for your great review. We are very pleased that you enjoyed your stay at our Leonardo Royal Hotel Berlin Alexanderplatz and our team made an important contribution to this. To provide you an excellent service is always our mission and it is a great pleasure to see that you appreciate our efforts. We are looking forward to welcoming you again as a guest. Best regards Monika Schüler Customer Feedback Agent
Got a free upgrade”
Had a great stay! We were upgraded to the presidential suite for free which was great! Really enjoyed my stay there. Staffs were friendly and welcoming. Can't really review on the room as I didn't stay in the room I've booked. Location is about a 15 mins walk from Alexanderplatz U-bahn. You can take a tram (1 stop) from the U-bahn to the hotel. If you're pushing a piece of luggage, it's better to just take the tram to the hotel as the walkways to the hotel is very uneven since it's a cobblestone. Even then, the tram to the hotel is a 5 mins walk. Nearby there really isn't anything much. The centre is still at Alexanderplatz. Overall, due to the location being a little inconvenient, I would not really recommend. For the price of the room, you can get a hotel nearer to Alexanderplatz. But if you like to stay somewhere quiet and undisturbed, I would recommend here cause it's away from the centre.
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Dear Kyra, Thanks for your great review. We are very pleased that you enjoyed your stay at our Leonardo Royal Hotel Berlin Alexanderplatz and our team made an important contribution to this. To provide you an excellent service is always our mission and it is a great pleasure to see that you appreciate our efforts. We are looking forward to welcoming you again as a guest. Best regards, Katrin Kraske, Guest Relations Manager
Excellent hotel - highly recommended”
Excellent in every way - nice staff, great breakfast, spotlessly clean (both the hotel and the room), quite room, and the comfiest bed ever. Location is also good - a ten minute walk from Alexanderplatz (along a very busy and boring road, it has to be said) or a five minute tram ride (stop is 2-3 minutes walk away). The immediate area isn't particularly exciting, but it's really easy and quick to be right in the heart of the city. The only negative for me was the rather annoying 'virtual' video screens at the end of the otherwise really comfy bar area - either a creepy DJ playing ambient dance music or a trio playing elevator jazz. A bit silly and bit naff. We've been to Berlin a numbers of times and stayed in a variety of places in different locations, and this is easily the best hotel we've stayed in on our limited budget (around £70 a night including breakfast). Great city, great people, and a great hotel - highly recommend if you haven't been before (and if you have!)
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Dear Simon, Thank you for your feedback regarding your recent stay at the Leonardo Royal Hotel Berlin Alexanderplatz. We are happy to hear that you enjoyed your stay. We do our best to accommodate our guests and make sure they will experience a memorable and comfortable stay. We look forward to your next visit and wish you all the best. Kind regards, Katrin Kraske Guest Relations Manager
Excellent for our first time visit to Berlin!”
Bad bits first: - Bed was VERY squeaky. Even moving in and out of bed was loud (it did look as though they are changing the beds) - Only English channel was shouty, triggered American CNN that got a little tedious (BBC World News didn't work) Good bits: - Great staff, very helpful with any and all requests - Location was amazing! Walking 200m up the road to grab the M4 tram down to Alexanderplatz to then go forward with any other transport link was amazingly helpful - Amazingly clean - Daily freebies (water came in useful) - Comfy bed (large king size) - Restaurant was very high quality (although very expensive!) - Saunas were a pleasant touch, although note you don't need to pay 5EUR to enter the gym, just use your room card to gain entry into the gym area and a 2EUR token from reception gets you access then into the sauna / wellness area Overall was very pleased with our hotel choice for our first (of hopefully many) trip to Berlin.
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Dear Adam, Thank you very much for staying at the Leonardo Royal Hotel Berlin Alexanderplatz and for taking the time to review your recent stay. We are always happy to receive the opinion of our guests in order to recognize the quality of our performance. You are right that we were in the process of replacing the beds. Thanks for your lovely comments regarding our location, our wellness area and the restaurant. With great pleasure we would like to welcome you again as a guest in Berlin and to convince you of our commitment to provide you with our top-notch service. Best regards Monika Schüler Customer Feedback Agent