2015
Excellent 8.9
Based on 1359 reviews

Recent customer comments

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Excellent



based on 1359 reviews
  • Cleanliness 9.2
  • Facilities 8.2
  • Location 9.3
  • Room comfort and quality 9.2
  • Service 9.0
  • Value for money 8.6
  • Food and dining 8.1
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Li from Taiwan
Business travelers
Shanghai Suite City View
Stayed 4 nights in December 2015
Private but Locationwise
Locationwise, privacy, coziness
The suite is comnsiderate for light sleepers by its complete darkness by shades and slide doors seperating the living area, bedroom and wash room. The business centre offers finger food all the times which is a plus. The staff is friendly and well organised. Highly recommended!
Reviewed December 07, 2015

Adam from United Kingdom
Couples
Shanghai Deluxe
Stayed 2 nights in December 2015
Poor customer service, even for China
Good location, great view of the bund
Unfortunately, we had to wait until 16:00 to check into our room, the bathroom had a terrible smell of sewage and there were no available rooms to change to. The typical Chinese excuse is to laugh and say sorry but it doesn't cut it in a 5 star hotel. Would definitely look elsewhere next time.
Reviewed December 07, 2015

EWE from Malaysia
Business travelers
Bund Deluxe
Stayed 4 nights in December 2015
Wow
Location, room and staff
Great room, very helpful and friendly staff but marred by honking cars and traffic noise due to poor undulations.
Reviewed December 06, 2015

Ann from Hong Kong
Couples
Bund Deluxe
Stayed 3 nights in December 2015
comfy stay
24hr lounge even tho' not much food or drink can be provided, nice view, room clean up effective
Reviewed December 05, 2015

LINA from Malaysia
Business travelers
Bund Deluxe
Stayed 2 nights in November 2015
Nice boutique hotel
nice view, nice interior and friendly staffs
Reviewed December 02, 2015

Lovina from Philippines
Couples
Bund View Room
Stayed 2 nights in November 2015
Hotel is nice if facing the river view
Food is ok . River view is excellent
Overall everything were excellent , but only pricy with China standard .
Reviewed November 30, 2015

Tim from Hong Kong
Couples
City View King
Stayed 3 nights in November 2015
Short stay in Shanghai
It's clean good location staff were friendly
Reviewed November 23, 2015

Joshua from United States
Couples
Shanghai Suite City View
Stayed 2 nights in November 2015
Great view and Excellent Breakfast Buffet
Breakfast, Comfort, View, Bathroom
Reviewed November 19, 2015

Sau from Malaysia
Couples
Shanghai Deluxe
Stayed one night in October 2015
Nice hotel with good location
clean, convenient and good location
fine and enjoyable
Reviewed November 16, 2015

HSINYING from Taiwan
Solo travelers
City View King
Stayed one night in November 2015
Very good
Location is good and feel comfortable
Reviewed November 11, 2015


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