Excellent 8.9
Based on 1390 reviews

Verified traveler reviews

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based on 1390 reviews
  • Cleanliness 9.2
  • Facilities 8.2
  • Location 9.3
  • Room comfort and quality 9.2
  • Service 9.0
  • Value for money 8.6
  • Food and dining 8.1
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Leslie from Taiwan
Bund View Room
Stayed 3 nights in October 2015
Good Location, great view
Good Location, great view
Reviewed September 27, 2016

WONG from Malaysia
Business traveler
Bund View Room
Stayed 1 night in September 2016
Fantastic Service from the reception
The receptionist named Crystal provided excellent service during my stay over there.
Reviewed September 26, 2016

chen from Taiwan
Business traveler
Shanghai Suite River View
Stayed 3 nights in September 2016
Reviewed September 26, 2016

Hiu from Hong Kong
Business traveler
Bund Deluxe
Stayed 2 nights in September 2016
Service and attitude need to be improved
Great location with very good view. Horever, attitude from front desk staff was a bit rude and unfriendly while doing my check out. As I rushed for going out to have mu meeting after check-in, bell boy did not really provide a great help to arrange the transportation and good attitude. Looking forward to seeing the improvement for next stay/
Reviewed September 25, 2016

Rohaya from Singapore
Solo traveler
Bund Deluxe
Stayed 2 nights in September 2016
Great stay
Excellent place! The metro is just about 15 minutes walk away. The room with the view of The Bund was worth paying extra for.
Reviewed September 24, 2016

Rajan from India
Business traveler
City View King
Stayed 3 nights in August 2016
Just so so
Not so good
Reviewed September 21, 2016

Sebastian from Germany
Bund Deluxe
Stayed 4 nights in September 2016
4 nights right at the Bund
Pro: Location, spacious rooms, nice bathrooms and good amenities, easy to get a cab Cons: dark rooms aka bad lighting, check-in staff not as friendly as expected, few smiles of staff (guess they are pretty stressed there), seating for breakfast is slightly uncomfortable, small gym area with older equipment if you are looking for that.. Otherwise a good choice
Reviewed September 18, 2016

ROBERT from Australia
Business traveler
City View King
Stayed 5 nights in September 2016
Great Location
I had a bund view room, very nice. Location allows easy access to Pudong, shopping in NanJing road is a short walk and Xintiandi is very close. There is a mini mart 50 meters down the street for supplies. Now one of my favourite places to stay in Shanghai.
Reviewed September 16, 2016

billy from Australia
Business traveler
City View King
Stayed 5 nights in September 2016
Amazing stay as usual
I been staying at this hotel for 5 years. Always a pleasure. Thank you again
Reviewed September 15, 2016

Richard from United States
Shanghai Suite with River View
Stayed 3 nights in September 2016
All about the View
Beautiful view! The suite was well worth the money.
Reviewed September 13, 2016


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