Lexis Suites Penang
Free Wi-Fi

Lexis Suites Penang

NO. 28, Jalan Teluk Kumbar, Mukim 9, Dearah Barat Daya, Bayan Lepas, Bayan Lepas, Penang, Malaysia, 11920
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Executive Pool Suite - Bed Lexis Suites Penang
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    Exterior view Lexis Suites Penang

    Lexis Suites Penang Reviews

    8.1
    Excellent
    /10
    (3713 reviews)See what guests said
    6.4
    Good

    "For family with young children, this hotel will be great exp..."

    M N.

    -

    September 17, 2018

    9.2
    Exceptional room comfort and quality
    Recommended by 92% of guests

    Things you’ll love about Lexis Suites Penang

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Steamroom

    Good
    Location
    6.9
    See map
    Popular
    Nearby
  • Kek Lok Si Temple13.15 km
  • Penang Bridge14.61 km
  • Penang Hill17.86 km
  • Penang National Park17.99 km
  • Escape Adventureplay Theme Park18.15 km
  • Khoo Kongsi18.31 km
  • The Camera Museum18.65 km
  • Gurney Drive18.65 km
  • Gurney Plaza18.75 km
  • Penang Peranakan Mansion19.11 km
  • This property is in high demand!

    Booked 15 times since yesterday | 21 travelers are looking at this property right now

    Value for money8.4
    Location rating6.9
    Nearest airportPenang International Airport (PEN)
    Distance to airport3.7 km
    Property overview

    Offering quality accommodations in the restaurants, shopping, business district of Penang, Lexis Suites Penang is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    At Lexis Suites Penang, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, facilities for disabled guests, luggage storage.

    Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, towels, internet access – wireless, private pool, internet access – wireless (complimentary), provided to help guests recharge after a long day. The hotel offers an excellent variety of recreational facilities, including spa, kids club, karaoke. Lexis Suites Penang is your one-stop destination for quality hotel accommodations in Penang.

    Read more

    Rooms available at Lexis Suites Penang

    9.2
    Exceptional
    Room comfort & quality
    Premium Pool Suite
    Premium Pool Suite
    ...
    • Room size: 89 m²/958 ft²
    • Partial sea view
    • 2 king beds
    Enter dates to see prices
    Executive Pool Suite
    Executive Pool Suite
    ...
    • Room size: 82 m²/883 ft²
    • Partial sea view
    • 2 king beds
    Enter dates to see prices
    Suite - Single use - Executive
    Suite - Single use - Executive
    ...
    • Balcony/terrace
    Enter dates to see prices
    Suite - Premium - Pool
    Suite - Premium - Pool
    ...
    • Balcony/terrace
    Enter dates to see prices
    Suite - Premium
    Suite - Premium
    ...
    • Balcony/terrace
    Enter dates to see prices
    Suite - Executive - Pool
    Suite - Executive - Pool
    ...
    • Balcony/terrace
    Enter dates to see prices
    Suite - Premier
    Suite - Premier
    ...
    • Balcony/terrace
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Balcony/terrace
    Enter dates to see prices
    Double suite room
    Double suite room
    ...
    • Balcony/terrace
    Enter dates to see prices
    Suite
    Suite
    ...
    • Balcony/terrace
    Enter dates to see prices
    Have a question for Lexis Suites Penang?

    What people love about Lexis Suites Penang

    • 7.2
      Very good
      Staff 

      "Pros: -friendly staff."

      nur N.

      |

      January 14, 2019

    • 7.6
      Very good

      "Beautifully done up suite with fantastic facilities and amenities"

      Ijong

      |

      January 14, 2019

    • 10.0
      Exceptional

      "Awesome experience from the moment at the reception until the check-out moment."

      Norizal

      |

      May 2, 2018

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    More about Lexis Suites Penang

    More about Lexis Suites Penang

    9.6
    Exceptional

    "Location was near airport, next of the hotel have a seafood..."

    chai

    |

    January 11, 2019

    Read more reviews

    What they offer

    8.4
    Excellent

    "My kids really enjoy with swimming pool, nice view, clean ,..."

    Mohd Z.

    |

    November 26, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Lexis Suites Penang from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3713)Booking.com Reviews (2784)
    8.1
    /
    10
    Cleanliness8.4
    Facilities8.5
    Location6.9
    Room comfort and quality9.2
    Service8.3
    Value for money8.4
    All languages
    All guests (3713)
    All room types

    Show reviews that mention 

    Showing 1828 verified guest comments
    12345
    8.8
    Excellent
    fatin from Malaysia
    Family with young children
    Premium Pool Suite
    Stayed 1 night in May 2019

    Room going down if not cleaning properly”

    Leaking in bath room and wash room.... Floor not clean..tiles crack..bath tub not realy clean.. Corridor Glass at pool realy bad dirty..i cant seeing any view from that..hope lexis can mantain the cleanliness..

    Reviewed May 09, 2019

    Hi Fatin, Thank you for sharing with us. We are sorry to hear your experience during your stay and we regret to know that you missed to enjoy personalised service here. Please be rest assured that you feedback on room's cleanliness will be reviewed by relevant teams to meet our standard. Once again, thank you for staying with us and we looking forward to welcome you again in the near future. Warm regards, The Management

    Responded May 10, 2019
    Lexis Suites Penang
    9.6
    Exceptional
    Yip from Malaysia
    Family with teens
    Executive Pool Suite
    Stayed 1 night in May 2019

    Exceptional”

    Did not clean up the underneath bed. Staff are very efficient, friendly and professional.

    Reviewed May 21, 2019

    Hi Yip, Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback that no proper cleaning underneath the bed and have shared your comment with our Executive Housekeeper to brief his team. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future. Warm regards, The Management

    Responded May 23, 2019
    Lexis Suites Penang
    9.2
    Exceptional
    Afiruddin from Malaysia
    Family with teens
    Executive Pool Suite
    Stayed 2 nights in April 2019

    Great experience..nice hotel”

    Great hotel with above my expectation....it got your own pool n sauna..the bed are super comfy...n staff are friendly n welcome you...level 8...full of activities with famili, gym, kids corner, karaoke, pools and table tennis..will come again

    Reviewed May 03, 2019

    Hi Afiruddin, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management

    Responded May 03, 2019
    Lexis Suites Penang
    9.2
    Exceptional
    Taavi from Malaysia
    Family with young children
    Executive Pool Suite
    Stayed 3 nights in April 2019

    Great rooms and facilities. Ideal staycation venue.”

    Great suites. Clean and comfortable. Loved the steam room and mini pool on the balcony as did the kids. Only one challenge is the location if you plan to go anywhere beyond airport. It can get quite jammed during peak hours, so it took nearly an hour to get to the hotel from as near as Queensbay mall. But ideal for staycation.

    Reviewed April 26, 2019

    Hi Taavi, Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback that the hotel location is far from City and places of attraction. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future. Warm regards, The Management

    Responded April 26, 2019
    Lexis Suites Penang
    6.4
    Good
    Chew from Malaysia
    Couple
    Executive Pool Suite
    Stayed 1 night in May 2019

    Relax hotel but location far”

    the room is huge and can came with 2 big size bed. with 2 small sofa. sperate space for bathroom and balcony with private swimming pool. But might need to ask the hotel to clear the pool for you coz, might hv insects, leaves or flowers inside the pool.

    Reviewed May 14, 2019

    Hi Chew, Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback that hotel location is far from George Town and places of attraction. We also taken note on pool's cleanliness and shared this comment with our Executive Housekeeper. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future. Warm regards, The Management

    Responded May 14, 2019
    Lexis Suites Penang
    9.2
    Exceptional
    wai from Singapore
    Couple
    Executive Pool Suite
    Stayed 3 nights in May 2019

    1st time to this property and I booked because of the steam, pool n bathtub available attracted me”

    1st time to this property and I booked because of the steam, pool n bathtub available in the room itself. Kids friendly hotel and I plan to bring my kids to try! Maybe, have such good deal offered to me again at affordable price and flight fare, I will come n stay yearly :p to relax myself and enjoy the room facilities n have the shabu shabu again.

    Reviewed May 09, 2019

    Hi Wai, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

    Responded May 10, 2019
    Lexis Suites Penang
    8.8
    Excellent
    Kamarul from Malaysia
    Family with young children
    Premium Pool Suite
    Stayed 1 night in April 2019

    Great hotel and value for money”

    Awesome hotel, great beach view (Premium Pool Suite), great room, nice deco, awesome private pool, great foods and pleasant stay. However, my room, 1. the private pool door - can't be lock. dangerous for family with young kids. 2. some amenities with 'dead battery', need to change. 3. Shower knob is damage, luckily still can be used. 4. Refrigerator is little bit warm not cold as it should be (normal refrigerator temp). 5. Charlie ant found in my private pool at Level 17, seriously?. luckily no one affected. Hotel management need to make sure there is no charlie ants ever in the pool. overall, nice stay and value for money.

    Reviewed April 14, 2019

    Hi Kamarul, It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comments. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the relevant team. Looking forward to seeing you again in the near future. Warm regards, The Management

    Responded April 15, 2019
    Lexis Suites Penang
    9.2
    Exceptional
    Sarah from Malaysia
    Group
    Premium Pool Suite
    Stayed 2 nights in March 2019

    Awesome”

    Overall, it was a good stay. With private pool and sea view. Breakfast and dinner were enjoyable.Just a small improvement, could see spiderweb at the small section below the toilet’s door, and insects in the pool. Will return again.

    Reviewed March 25, 2019

    Hi Sarah, Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback on room' s cleanliness. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future. Warm regards, The Management

    Responded March 25, 2019
    Lexis Suites Penang
    10.0
    Exceptional
    Suzilinda from Malaysia
    Couple
    Executive Pool Suite
    Stayed 1 night in January 2019

    Best place ever!”

    This is one the best suites I’ve ever stayed in! Everything was just so perfect, from the entrance, check in, the room, pool (and sauna in the room!), view, shower, bathtub, toilet, bed, service, check out, everything! Staffs were very polite, nice, and helpful. (Really impressed!) I will definitely come back!!

    Reviewed March 12, 2019

    Hi Suzilinda, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

    Responded March 13, 2019
    Lexis Suites Penang
    9.6
    Exceptional
    Mohd from Malaysia
    Family with young children
    Executive Pool Suite
    Stayed 1 night in February 2019

    Very comfy bed & pillow, Private pool is superb, Excellence Service!”

    Experience staying here is worth it! Value for money. My kids were so happy as they can swim from morning to night without we need to going out! Breakfast okay, acceptable. My kids enjoyed at sweet and pastry corner. They really love cakes like their mom! So recommended for the insomnia like me, which is the bed was superb comfy! i need to buy 1set like this at home! Hahahaha

    Reviewed March 07, 2019

    Hi Mohd, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

    Responded March 08, 2019
    Lexis Suites Penang
    10.0
    Exceptional
    SUFFIAN from Malaysia
    Solo traveler
    Executive Pool Suite
    Stayed 1 night in February 2019

    Best place for privacy!”

    What i like: -private pool n sauna! can swim n get sweat anytime i want. worth for my budget! also got cute bath tub -nice room interior, fit for family n friends -peaceful seaview n surrounding -will surely comeback! What i dont like: -lining up waiting for breakfast during high traffic morning -the pathway for parking is too narron n not following standard for building

    Reviewed February 24, 2019

    Hi Suffian, It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comments. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. Looking forward to seeing you again in the near future. Warm regards, The Management

    Responded February 25, 2019
    Lexis Suites Penang
    10.0
    Exceptional
    Nadia from Malaysia
    Family with young children
    Executive Pool Suite
    Stayed 1 night in May 2019

    The hotel was soo damn good!”

    I love the interior design of the hotel, the pool was soo good my kids enjoyed swimming all day. The food was nice and yummy so many choices you can choose from. What i love about this hotel are the facilities, they provide play gym and gym, snooker room, karaoke room for the whole family. So much worth it! definately we will return for our next holiday session.

    Reviewed May 08, 2019

    Dear Nadia, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

    Responded May 08, 2019
    Lexis Suites Penang
    4.8
    Sue from Malaysia
    Group
    Executive Pool Suite
    Stayed 2 nights in April 2019

    Unexpected”

    i was used about 1 hour to queue for check in, this is very wasting time, please improve the check in system. The cleaner didnt clean our room when we request to cleaning service, and hotel a bit old. Other rest is good also.

    Reviewed May 06, 2019

    Hi Sue, Thank you for sharing with us. We are sorry to hear your experience during your stay and we regret to know that you missed to enjoy personalised service here. Please be rest assured that you feedback on service will be reviewed by relevant teams to meet our standard. Once again, thank you for staying with us and we looking forward to welcome you again in the near future. Warm regards, The Management

    Responded May 06, 2019
    Lexis Suites Penang
    9.2
    Exceptional
    Hafizh from Singapore
    Couple
    Executive Pool Suite
    Stayed 3 nights in November 2018

    Good Seaview But Isolated Location”

    Stayed there for 3 nights with my wife. Interior We got a free upgrade to Premium Pool Suite from Executive Pool Suite. Room is extremely spacious. The toilet and wardrobe area is separated by a partition. Balcony is overlooking the sea (personally I would suggest getting a high floor) and it has a private pool and a steam room. Location: It is located near to the airport. Downside is that it is far from the town area. It will be an approx 45mins drive. Price: We paid an estimation of RM1550 for 3 nights. Overall, we are happy with our stay.

    Reviewed May 05, 2019

    Hi Hafizh, It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comments. While we are appreciate your compliments, we also have taken note on your feedback that hotel location is far from George Town. Looking forward to seeing you again in the near future. Warm regards, The Management

    Responded May 06, 2019
    Lexis Suites Penang
    8.0
    Excellent
    faizatul from Malaysia
    Family with teens
    Executive Pool Suite
    Stayed 1 night in February 2019

    Very good”

    The room is terrific. I have no complaints but I just want to highlight about safety in the pool. Turn out, there are sharp edge that caused my feet to bleed. Otherwise, great view, cleanliness, friendly staff, good food, awesome game room and public pools. Highly recommended for family getaway. :)

    Reviewed February 11, 2019

    Hi Faizatul, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! While we appreciate your compliments, we also taken note on your feedback and will look into it. Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

    Responded February 12, 2019
    Lexis Suites Penang
    8.4
    Excellent
    Khairah from Malaysia
    Family with young children
    Premium Pool Suite
    Stayed 2 nights in February 2019

    Great place!”

    The place was great! Satisfying as it looks in the photo. Most of the staff were friendly and helpful, however the receptionist who checked me in were untrained. She did not informed me the breakfast time and location (I had to ask) and wifi password were not given (I had to call the reception again when I was back in the room and the password (or access code) were changed daily - operator was very helpful tho). Upon check out, I was asked for a deposit receipt which was not given upon check in. Overall, I had a great stay - receptionist just need to be improve, perhaps more training! I've stayed in Lexis Hibiscus & Grand Lexis the reception was trained well.

    Reviewed February 09, 2019

    Hi Khairah, It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comments. While we are appreciate your compliments, we also have taken note on your feedback that Front desk staff needs more training on customer service. Looking forward to seeing you again in the near future. Warm regards, The Management

    Responded February 11, 2019
    Lexis Suites Penang
    8.0
    Excellent
    nurul from Malaysia
    Family with young children
    Premium Pool Suite
    Stayed 2 nights in January 2019

    Family vacation”

    Overall hotel good..friendly staff.. Plunged pool in the room easier for swimming time.. My girl really like the plunge pool.. However I felt a little bit disappointed because I booked the room for 4 adult, but towel and toiletries provided only for 2 person.. Also telephone in our room not functioning very well, only loudspeaker mode can use when u want to make a call.. But i recommended for those who want to stay with big family..

    Reviewed January 25, 2019

    Hi Nurul, Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comment with the team. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future. Warm regards, The Management

    Responded January 26, 2019
    Lexis Suites Penang
    10.0
    Exceptional
    Nur from Singapore
    Family with young children
    Executive Pool Suite
    Stayed 3 nights in November 2018

    Five Star Hotel”

    The hotel room is very nice. Very big and spacious room. And staff gave us a free upgrade with a room view of the sea. NICE. And managed to get a room next door to another room with another relative. Hotel breakfast was the best with many varieties every day. However i wish that they build a door to link from the swimming pool to the bathroom to avoid the bedroom to be wet.

    Reviewed January 16, 2019

    Dear Nur, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Managemen

    Responded January 16, 2019
    Lexis Suites Penang
    8.8
    Excellent
    Russyazila from Malaysia
    Family with young children
    Executive Pool Suite
    Stayed 2 nights in January 2019

    Everything is nice except breakfast ”

    It was an enjoyable trip except for breakfast. If i were to give star to the food then it will be 1 star level only. So guys! Advisable to only book the room without breakfast. Despite expensive breakfast (RM60/pax), the food taste bad and no variety at all

    Reviewed January 13, 2019

    Dear Russyazila, Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback that the breakfast is below your expectation and have shared your comment with our Executive Chef. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future. Warm regards, The Management

    Responded January 14, 2019
    Lexis Suites Penang
    8.0
    Excellent
    jing from Malaysia
    Family with young children
    Executive Pool Suite
    Stayed 1 night in December 2018

    Awesome place for Family with kids”

    Staff are helpful and kind. Facilities are great for family with kids. Breakfast varieties are awesome.The only down side is that the waiting for lift is taking too long, the lift is always full especially during checkout hour even there is six lifts provided.

    Reviewed December 25, 2018

    Dear Jing, It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. Looking forward to seeing you again in the near future. Warm regards, The Management

    Responded December 26, 2018
    Lexis Suites Penang
    12345
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    • Kek Lok Si Temple
    • Rapid Bus Penang is within 1.38 km