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Excellent8.1
Based on306reviews
Lijiang Waterfall Hotel
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"Gd location, value for money, clean"

KhorMalaysia
Interior view
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9.3 Exceptional location
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9.3Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

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Nearest essentials

  • Airports
    • 26 km
    • Guilin Liangjiang International Airport (KWL)
    • 149 km
    • Liuzhou Bailian Airport ( LZH)
  • Bus and rail stations
    • 400 m
    • Guilin Bus Station
    • 1.9 km
    • Guilin Railway Station
  • Hospital or clinic
    • 700 m
    • People's Hospital
  • Pharmacy
    • 2.1 km
    • Lbx Pharmacy
  • Convenience store
    • 3.3 km
    • Easy Joy
  • Cash withdrawal
    • on site

More about Lijiang Waterfall Hotel

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Verified traveler reviews

Agoda Reviews (306)
Booking.com Reviews (271)

8.1

Filter by traveler type:
Excellent
  • Cleanliness 8.3
  • Facilities 7.6
  • Location 9.3
  • Room comfort and quality 8.1
  • Service 7.9
  • Value for money 7.7
Very good
  • Cleanliness 7.7
  • Facilities 8.0
  • Location 8.9
  • Room comfort and quality 7.8
  • Service 7.4
  • Value for money 7.6
Excellent
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 7.7
Very good
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.2
  • Room comfort and quality 8.0
  • Service 7.8
  • Value for money 7.5
Excellent
  • Cleanliness 8.3
  • Facilities 7.1
  • Location 9.3
  • Room comfort and quality 8.1
  • Service 8.1
  • Value for money 7.8
Very good
  • Cleanliness 8.2
  • Facilities 7.3
  • Location 9.2
  • Room comfort and quality 8.2
  • Service 7.9
  • Value for money 7.7
Excellent
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 9.1
  • Room comfort and quality 8.2
  • Service 7.9
  • Value for money 8.2
Provided by verified guests of Agoda
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Room type
  • Executive
  • Lake View Twin Bed
  • Standard Twin Room
  • Superior Twin Room
  • Lake View King Bed
  • Superior King Room
  • Family Room
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Showing 287 verified reviews
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4.4
Piew from Singapore
Solo traveler
Superior King Room
Stayed 2 nights in March 2017
Acceptable”
Location of the hotel was good as it is directly opposite the lake. However, front desk and hotel staff are very unfriendly and unhelpful. They were not prepared to offer any advice or help and very dimissive towards hotel clients. As this is a large hotel, if your room is unfortunately located at the opposite end, there is a lot of walking to do.
Reviewed April 10, 2017
Thank you so much for your staying in our hotel. We are sorry that has not been able to make you feel the best experience, Our team focus on the guest's experience and has been working hard to improve. Sincerely welcome your coming again.
Responded April 18, 2017
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Lijiang Waterfall Hotel
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7.6
Khor from Malaysia
Group
Standard Twin Room
Stayed 1 night in April 2017
Gd location ”
Gd location, value for money & clean.
Reviewed April 07, 2017
Thanks for staying with us. We appreciate your feedback!
Responded April 18, 2017
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Lijiang Waterfall Hotel
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7.6
Khor from Malaysia
Group
Lake View Twin Bed
Stayed 1 night in April 2017
Gd loacation”
Gd location, value for money, clean
Reviewed April 07, 2017
Thanks for staying with us. We appreciate your feedback!
Responded April 18, 2017
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7.6
Fong from Malaysia
Solo traveler
Standard Twin Room
Stayed 2 nights in March 2017
Very good”
If you take the laundry bag it will cost you CNY30. But the location is good.
Reviewed March 29, 2017
Thanks for staying with us. We appreciate your feedback!
Responded April 18, 2017
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8.4
John from South Africa
Couple
Lake View King Bed
Stayed 1 night in January 2017
Pleasant Stay”
Lovely hotel, great view, perfect location, very clean. Only downside was that staff were not very helpful with our requests. Some of this may have related to language issues.
Reviewed January 22, 2017
Thank you so much for your staying in our hotel. We are sorry that has not been able to make you feel the best experience, Our team focus on the guest's experience and has been working hard to improve. Sincerely welcome your coming again.
Responded April 24, 2017
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7.6
lim from Malaysia
Solo traveler
Standard Twin Room
Stayed 2 nights in December 2016
Best location right at the pagoda lake”
Just beside the walking street
Reviewed January 12, 2017
Thank you so much for your staying in our hotel and we are looking forward to your next coming soon.
Responded April 24, 2017
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4.8
Tim from Australia
Couple
Superior King Room
Stayed 2 nights in December 2016
BAD”
We booked a supreme king room and were given a key to a standard room with 2 single beds. When we went back down to reception they told us that we had booked that room on Agoda and that was the information they received. So we gave them our voucher printout that stated it was a supreme king we booked. Reluctantly they gave us a new room which turned out to be a standard king room. Once again we went to reception and told them it was the wrong room, and the lady insisted it was a supreme room. After a few minutes they conceded and gave us a 3rd room which finally turned out to be a supreme king room. The kettle didn't work in our room, and the replacement one was very slow and wouldn't turn on at times. The windows were very dirty, which ruined our view. The TV reception was very bad, even though they claim to have many English channels like star movies, HBO, CNN ect, the only one they actually have is HBO, which is streamed from internet that is too slow, making it unwatchable. The hotel is overpriced for what you get. It feels very old and outdated and doesn't come close to matching other 5 star hotels in quality. Definately needs a major upgrade and should not be 5 Stars. Didn't bother to checkout any of their restaurants or other facilities, and didn't have included breakfast so i cant comment on those aspects. On the plus side, It's position was very good for us, we were able to walk to most of the places we wanted to go. Overall we were very disappointed with our stay there given the price and rating they have. Thankfully we only had 2 nights there.
Reviewed January 04, 2017
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7.6
KuangMing from Malaysia
Group
Standard Twin Room
Stayed 1 night in December 2016
Strategy location & good view”
Hotel at very strategy location which nearby food street & also shopping area. Lobby with a good massage center which very easy for hotel guest to access. One thing not good is the hotel is old.
Reviewed January 01, 2017
Thanks for staying with us. We appreciate your feedback!
Responded May 15, 2017
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8.8
Biow
Business traveler
Standard Twin Room
Stayed 1 night in December 2016
Excellent location”
The location was perfect, with pedestrian street offering everything possible right beside the hotel a tourist attraction right outside the main entrance.
Reviewed December 27, 2016
Thank you so much for your staying in our hotel and we are looking forward to your next coming soon.
Responded May 15, 2017
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7.6
CHOON from Singapore
Family with teens
Family Room
Stayed 3 nights in December 2016
Price OK if truly 5*”
Good and clean. Towels are clean. Room comes with kiddy bed, stuff toys and kiddie toilet seat! Surprisingly no welcome fruit basket or drinks for a 5* hotel. Also no bellboy to take luggage. Breakfast same items for 3 mornings - should change. Suggest to have bicycle rentals since foreigners cannot rent from public bike rentals; private ones few and far. suggest do not call taxis from hotel as it is a tourist hotel.
Reviewed December 27, 2016
Thanks for staying with us. We appreciate your feedback!
Responded May 15, 2017
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